"Deluxe room, no hot water as boiler was turned off, banging water pipes, erratic lights, worn out threads showing towels, rock hard king bed. Friendly staff tried their best. Fireplace was needed, ask for more wood. A one and done property, never again, sorry. Fix the flickering lamps, erratic WiFi, provide towels not rags, put a pad on the bed, have staff turn on boiler for clients with reservations as they arrive at night."
"Deluxe room, no hot water as boiler was turned off, banging water pipes, erratic lights, worn out threads showing towels, rock hard king bed. Friendly staff tried their best. Fireplace was needed, ask for more wood. A one and done property, never again, sorry. Fix the flickering lamps, erratic WiFi, provide towels not rags, put a pad on the bed, have staff turn on boiler for clients with reservations as they arrive at night."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
We really enjoyed our stay. The staff are polite and helpful. A takeout lunch was prepared for us when we told staff we were going out on a full day outing and would be leaving before breakfast. The hotel is decorated beautifully. The complimentary drink when checking in and the gifts when we were leaving are a really nice touch.
We really enjoyed our stay. The staff are polite and helpful. A takeout lunch was prepared for us when we told staff we were going out on a full day outing and would be leaving before breakfast. The hotel is decorated beautifully. The complimentary drink when checking in and the gifts when we were leaving are a really nice touch.
My dad, brother and I just spent 4 nights at guayaba inn and it was fantastic. Its 10 mins away from the main square and some of San Cristobal‘s main sights. The rooms surround a gorgeous garden with tropical flowers and a koi fish pond. Breakfast is included and although the options are limited, everything is delicious. The only issue we had was that we didn’t have hot water in our rooms but the manager Julio got this fixed promptly and offered us to do our laundry for free as compensation. 10...
My dad, brother and I just spent 4 nights at guayaba inn and it was fantastic. Its 10 mins away from the main square and some of San Cristobal‘s main sights. The rooms surround a gorgeous garden with tropical flowers and a koi fish pond. Breakfast is included and although the options are limited, everything is delicious. The only issue we had was that we didn’t have hot water in our rooms but the manager Julio got this fixed promptly and offered us to do our laundry for free as compensation. 10...
The hotel was very clean and has an old world charm to it. My room was beautiful, well equipped, and had a cute balcony. Staff was friendly, helpful and kind. It was low season when I visited San Cristobal so the hotel was quiet. The bed was super comfortable, and the water temperature (hot) and strong water pressure was greatly appreciated.
The hotel was very clean and has an old world charm to it. My room was beautiful, well equipped, and had a cute balcony. Staff was friendly, helpful and kind. It was low season when I visited San Cristobal so the hotel was quiet. The bed was super comfortable, and the water temperature (hot) and strong water pressure was greatly appreciated.
Tam
Reviewed February 9, 2026Reviewed February 9, 2026
Me and my girlfriend had beautiful stay at Casa Lum. Rooms and the hotel itself beyond beautiful. Located right in the middle of the city. We will definitely come back
Me and my girlfriend had beautiful stay at Casa Lum. Rooms and the hotel itself beyond beautiful. Located right in the middle of the city. We will definitely come back
I recently stayed there with my dad and brother. The location is fantastic, rooms are spacious, modern and clean. Christel the concierge was super helpful and the restaurant is pretty good. The best part about casa del alma is the free underground parking since it’s extremely difficult to find parking around downtown San Cristobal. Great experience!
I recently stayed there with my dad and brother. The location is fantastic, rooms are spacious, modern and clean. Christel the concierge was super helpful and the restaurant is pretty good. The best part about casa del alma is the free underground parking since it’s extremely difficult to find parking around downtown San Cristobal. Great experience!
Excellent location in the Centro area. Close to restaurants, cafes, shops, etc. A 15 minute walk from the ADO bus terminal.
A very clean, spacious room with a kitchenette. The bed a pillows were very comfortable. Strong wifi.
Two complaints:
1) The rooms have windows which open onto an inner stairwell. I found that noise transmission between units was bothersome at times, particularly via the stairwell.
The kitchenette is great, with a refrigerator and microwave. However, it lacked pots...
Excellent location in the Centro area. Close to restaurants, cafes, shops, etc. A 15 minute walk from the ADO bus terminal.
A very clean, spacious room with a kitchenette. The bed a pillows were very comfortable. Strong wifi.
Two complaints:
1) The rooms have windows which open onto an inner stairwell. I found that noise transmission between units was bothersome at times, particularly via the stairwell.
The kitchenette is great, with a refrigerator and microwave. However, it lacked pots...
Leslie
Reviewed February 10, 2026Reviewed February 10, 2026
Our stay was perfect, we wish we would have stayed longer. The hotel is located literally one corner away from one of the main pedestrian roads in San Cristobal which is very convenient. Our family room with terrace room was spacious and awesome, split across 2 storeys and access to the roof. The kids simply loved it. The hotel is nicely and typically decorated and the atmosphere is relaxing.
Last but not least, the hotel staff was kind and extremely helpful in organizing our trips in and...
Our stay was perfect, we wish we would have stayed longer. The hotel is located literally one corner away from one of the main pedestrian roads in San Cristobal which is very convenient. Our family room with terrace room was spacious and awesome, split across 2 storeys and access to the roof. The kids simply loved it. The hotel is nicely and typically decorated and the atmosphere is relaxing.
Last but not least, the hotel staff was kind and extremely helpful in organizing our trips in and...
Prepare to pay between CA $33 and CA $115 per night for inns located in Chiapas. Whatever your budget, a superb stay is a click away on Expedia. These prices were available on Expedia within the past 7 days, for a hotel booking with a check-in date within the next year. Prices reflect current offers and availability is subject to change. Additional terms may apply.
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