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Response from Emily, Front Office Manager on May 9, 2024
We are so happy to hear that you had a good time at the Staybridge Suites in Cheyenne. We have to agree that we have some of the best staff working here, who try to make this place the best we can be. We can't wait to welcome you back to another great stay on your next journeys through Cheyenne!
10/10 Excellent
David
Apr 26, 2024
David
Stayed 1 night in Apr 2024
Response from Emily, Front Office Manager on May 17, 2024
We are so happy to see that you enjoyed your time at the Staybridge Suites in Cheyenne. We hope to welcome you back on your next journey through town!
Response from Emily, Front Office Manager on Apr 19, 2024
We are excited to see that you had a great time with us and that our property's amenities was more than accommodating! We hope to welcome you back soon!
Response from Emily, Front Office Manager on Apr 13, 2024
We are so happy to hear that you felt comfortable during your time at the Staybridge Suites in Cheyenne. While the hotel can do many things to keep it up and running well, not always do you hear that a guest felt truly safe. We thank you for letting us know that our hotel is doing right by our guests and hope to welcome you back to another great stay on your next journey through Cheyenne!
We had a wonderful time and was able to relax and enjoy our stay.
Kimberly
Stayed 2 nights in Apr 2024
Response from Emily, Front Office Manager on Apr 9, 2024
We are so happy to hear that you had a great time at the Staybridge Suites in Cheyenne. We are so happy to hear that your stay was more than relaxing. We hope to be your next vacation destination!
10/10 Excellent
levi
Apr 8, 2024
levi
Stayed 2 nights in Apr 2024
Response from Emily, Front Office Manager on Apr 28, 2024
We are so happy to hear that you had a great visit at the Staybridge Suites in Cheyenne. We hope to be your number one lodging facility whenever you travel trough Cheyenne!
Response from Emily, Front Office Manager on Mar 27, 2024
We are so happy to see that you enjoyed your time at the Staybridge Suites in Cheyenne. We can't wait to welcome you back to another great stay on your net journey through Cheyenne!
Clean rooms, clean gym, wonderful pool with hot tub. Easy walking distance to mall and Resturant’s
Steven
Stayed 3 nights in Mar 2024
Response from Emily, Front Office Manager on Mar 22, 2024
Thank you for taking a moment to give feedback regarding your time at the Staybridge Suites in Cheyenne. We are so happy to hear that you had a great time and the amenities provided were more than accommodating. We can't wait to welcome you back to another great stay.
Response from Emily Front Office Manager on Mar 17, 2024
We are so happy to hear that you had a great time with us and that our staff made such a great impression on you. We hope to be able to welcome you back to another great stay on your next journey through Cheyenne!
Comfortable bed, rooms are spread out, breakfast buffet yummy
Sarah
Stayed 1 night in Mar 2024
Response from Emily Front Office Manager on Mar 14, 2024
We are so happy to hear that you had a great time with us and that our breakfast made such a great impression on you. We hope to be able to welcome you back to another great stay on your next journey through Cheyenne!
Excellent, will stay here again. In town for a wedding and we were able to check in early to get ready. Great place with excellent friendly staff.
Debra
Stayed 1 night in Feb 2024
Response from Emily, Front Office Manager on Feb 29, 2024
We are so happy to hear that you had a wonderful time with us and that our staff made such a great impression on you. We hope to be your number one lodging facility whenever traveling through Cheyenne
This is a really nice place to stay with great staff
Kimberly
Stayed 1 night in Feb 2024
Response from Emily, Front Office Manager on Feb 26, 2024
We are so happy to hear that you had a great time with us and that our staff made such a great impression on you. We are truly lucky to have our fellow colleagues here who try to make this place the best we can be. We hope to be able to welcome you back to another great stay on your next journey through Cheyenne!
Everything was great. Had to stay the night before because of weather and the night I booked and the next night, because of weather. It would have been nice to have a good quote for all of it but the price was up for both those nights.
Trina
Stayed 1 night in Feb 2024
Response from Emily, Front Office Manager on Feb 26, 2024
We are so happy to hear that you had a great time with us and that our property made a great impression on you. We understand that Wyoming is an unpredictable place to drive through. We hope to be able to welcome you back to another great stay on your next journeys through Cheyenne!
10/10 Excellent
Sally
Feb 9, 2024
Sally
Stayed 2 nights in Feb 2024
Response from Emily Front Office Manager on Mar 20, 2024
Thank you for giving ranking regarding your time at the Staybridge Suites in Cheyenne. We are so happy to see that you had a great time with us!
Very beautifully hotel nice staff great breakfasts ill defnitly be coming again
Alex
Stayed 2 nights in Feb 2024
Response from Emily, Front Office Manager on Feb 26, 2024
We are so happy to hear that you had a wonderful time with us and that our staff made such a great impression on you. We hope to be able to welcome you back to another great stay on your next journey though Cheyenne!
Was just a really nice place. Would definitely stay here again
Chaely
Stayed 1 night in Feb 2024
Response from Emily, Front Office Manager on Feb 7, 2024
We are so happy to hear that you had a great time with us! We can't wait to welcome you back to another great stay on your next journey through Cheyenne!
Response from Emily, Front Office Manager on Feb 7, 2024
It is so wonderful to hear that you had the best time with us. We hope to be able to welcome you back to another great stay on your next journey through Cheyenne!
Very comfortable suite with room for the whole family. The staff were friendly and helpful. Wonderful place to stay!
Maureen
Stayed 2 nights in Jan 2024
Response from Emily, Front Office Manager on Feb 7, 2024
Thank you for giving feedback regarding your time at the Staybridge Suites in Cheyenne. We are so happy to hear that you enjoyed your stay with us, and that the suite was more than accommodating for you and family. We hope to be able to welcome you back to another great stay on your next journey through Cheyenne!
10/10 Excellent
Jason
Jan 26, 2024
Liked: Cleanliness
Jason
Stayed 1 night in Dec 2023
Response from Emily Front Office Manager on Jan 31, 2024
We are so happy to see that you had a great time with us and we hope to welcome you back to another great stay on your next journey through Cheyenne!
from check in to check out it was a great experience, people were so helpful and the room was clean and quite, a nice place, will stay again for sure,
Mike
Stayed 1 night in Jan 2024
Response from Emily, Front Office Manager on Jan 20, 2024
It was a pleasure to read the review regarding your time at the Staybridge Suites in Cheyenne. We truly have the best staff here who try to make this hotel the best we can be. We can't wait to welcome you back to another great stay on your next journeys through Cheyenne!
10/10 Excellent
Debra
Jan 8, 2024
Debra
Stayed 2 nights in Jan 2024
Response from Emily Front Office Manager on Jan 11, 2024
We are so glad to see that you enjoyed your stay with us and we look forward to seeing you again on your next journeys through Cheyenne!
10/10 Excellent
ANGELA, GILLETTE
Travelled with family
Dec 30, 2023
Liked: Cleanliness, staff & service
We love staying here
ANGELA
Stayed 1 night in Dec 2023
Response from Emily Front Office Manager on Dec 30, 2023
It is so wonderful to hear that you have had great stays with us. It truly makes the staff's day when we here that repeat guests continue to have great times with us. We can't wait to welcome you back soon!
Response from Emily Front Office Manager on Jan 31, 2024
We are so happy to hear that you had a wonderful experience at the Staybridge Suites in Cheyenne. We are so happy to hear that you enjoyed your time and we look forward to seeing you again!
This was a repeat visit to the hotel. We'd already spent a night there when we first moved to town and liked it so much that when we decided to take a staycation, choosing to go there again required little thought. The rooms are some of the most comfortable we've stayed in anywhere, and the staff are the friendliest anywhere. On top of that, the beakfast buffet selection is amazingly broad and well prepared. You just can't go wrong staying here.
Verified traveller
Stayed 1 night in Dec 2023
Response from Emily, Front Office Manager on Dec 27, 2023
Thank you for taking a moment to give feedback regarding your time at the Staybridge Suites in Cheyenne. We are so happy to hear that each time we have had the pleasure of hosting you, that you have experienced wonderful stays.
Response from Emily Front Office Manager on Dec 20, 2023
We are so happy to see that you had a wonderful stay with us and we hope you have a very happy holiday season!
8/10 Good
HEATHER WARREN ASHLEY
Dec 18, 2023
Liked: Cleanliness, staff & service, room comfort
HEATHER WARREN ASHLEY
Stayed 1 night in Dec 2023
Response from Emily Front Office Manager on Dec 20, 2023
Thank you for giving feedback regarding your time at the Staybridge Suites in Cheyenne. We are so happy to hear that you had a great time with us and we hope to welcome you back to another great stay.
Response from Emily, Front Office Manager on Dec 14, 2023
Thank you for giving feedback regarding your time at the Staybridge Suites in Cheyenne. We are so happy you enjoyed your stay, and we look forward to welcoming you back on your next travels through Cheyenne!
Response from Emily, Front Office Manager on Dec 14, 2023
Thank you for giving feedback regarding your time at the Staybridge Suites in Cheyenne. We are so happy you enjoyed your stay, and we look forward to welcoming you back on your next travels through Cheyenne!
Front desk staff was awesome. Pool was clean and nice.
Lisa
Stayed 1 night in Dec 2023
Response from Emily Front Office Manager on Dec 6, 2023
Thank you for taking feedback regarding your time at the Staybridge Suites in Cheyenne. We are so happy to hear that our staff made such a wonderful impression on. We hope to be able to welcome you back to another great stay on your next journey through Cheyenne!
Response from Emily Front Office Manager on Dec 6, 2023
Thank you for taking a moment to give feedback regarding your time at the Staybridge Suites in Cheyenne. We are so happy to hear that you enjoyed your stay with us. It is so wonderful to see when our guests actually get to enjoy the hard work the staff puts into this hotel. We can't wait to welcome you back to another great stay on your next journey through Cheyenne!
Beautiful high end hotel, best property we have ever stayed at. We stayed in a suite with a bedroom and the 2 kids slept in the front area on the sleeper sofa. They had their own tv which was great. The full size fridge was a huge bonus as we were traveling with food and drinks in an ice chest on our road trip. I tend to find IHG hotels, and happy with Holiday Inn Express on our 7 day road trip. This is one step above. From the professional and friendly front desk, to the cleanliness of the room/bathroom and common area, this is worth it! We were towing a trailer and there was parking in the shopping center parking lot across the street which we could keep an eye on from our spacious room.
danielle
Stayed 1 night in Nov 2023
Response from Emily Front Office Manager on Nov 29, 2023
Thank you for taking a moment to give feedback regarding your time at the Staybridge Suites in Cheyenne. I am so happy to hear that you and your family enjoyed your stay with us. I might be a little biased, but my top three IHG Properties would have to be Holiday Inn Expresses, Candlewood Suites and Staybridge Suites. They have just been the most consistent chains. We hope to welcome you back to another great stay on your next journey through Cheyenne!
2/10 Terrible
Jason
Nov 26, 2023
Jason
Stayed 1 night in Nov 2023
Response from Emily Front Office Manager on Dec 20, 2023
Thank you for taking a moment to give feedback regarding your time at the Staybridge Suites in Cheyenne. We would love to know what about your stay was unsatisfactory as we use our guests feedback to make this hotel the best we can.
4/10 Poor
Dan R
Travelled with family and small children
Nov 25, 2023
Disliked: Cleanliness
Way to not be transparent about pet fees. Not happy to discover a pet fee of $75.
Dan R
Stayed 1 night in Nov 2023
Response from Emily Front Office Manager on Nov 29, 2023
Thank you for giving feedback regarding your time at the Staybridge Suites in Cheyenne. We are sorry to hear that you did not see where our pet fee is posted on hotels.com/Expedia. We do have the highest posting showed to be very clear about what our guests are to expect to pay. We understand that the amount might have not been in your budget. We unfortunately have to go by IHG standards and if we ever get a chance to give feedback about this, we will express your frustrations.
Honestly, one of the nicest hotels I've been too in a long time. Very friendly and helpful staff! Easy booking. Very clean and spacious rooms! 10/10 would definitely recommend!
Katie
Stayed 1 night in Nov 2023
Response from Emily Front Office Manager on Nov 29, 2023
Thank you for giving feedback regarding your time at the Staybridge Suites in Cheyenne. We are so happy to hear that you enjoyed your stay with us and that our property made a great impression on you. We are truly so luck to have our fellow colleagues who try to make this the best place to stay. We hope to welcome you back to another great stay on your next journey through Cheyenne!
Our check in was weird! Came in and front desk had a sign that said staff was temporarily away and to use the phone to get someone. Used the phone many times and it had a busy signal! Waited well over 15 minutes for someone to come!
Michael
Stayed 1 night in Nov 2023
Response from Managment on Nov 26, 2023
We would just like to start off by saying we are so sorry you experienced such a delay with the check in process! This is not typical what so ever. We found we had some technical issues with the travel phone, and it was brought to management's attention right after your check in. We have gotten it fixed and again we are so sorry. We hope to be able to provide you with a much better experience if we get the pleasure of your return on your next journey through Cheyenne!
Response from Emily Front Office Manager on Nov 23, 2023
We are so happy to hear that you had a good experience with us. It is so wonderful to hear that it was an excellent stay, can't wait to welcome you back on your next travels through Cheyenne!
Response from Emily Front Office Manager on Nov 23, 2023
It is so awesome to hear that you had such a great stay with us. You know, we do offer long term stay rates so we could make this a reality. Thank you for giving us the opportunity to service you on your journeys through Cheyenne!
I liked that the staff were professional and very pleasant.
Jennifer
Stayed 1 night in Nov 2023
Response from Emily Front Office Manager on Nov 12, 2023
Thank you for giving feedback regarding your time at the Staybridge Suits in Cheyenne. We are so happy to hear that you enjoyed your stay and we hope to welcome you back to another great stay on your next journey through Cheyenne!
I like that it was quiet and the staff was so friendly. The breakfast was so delicious.
Brittany
Stayed 1 night in Nov 2023
Response from dz on Nov 8, 2023
We are so glad that you had a quiet stay. Thank you for recognizing the staff, they are the best. The cook says thank you he loved your comment. Please come and stay with us again.
Thank you so much for the great review. We appreciate it as we use these to learn and apply what we read to improve our guests experience. Thank you for your stay and please come again.
The front desk employee was absolutely fantastic, this was the best customer service we have received at a hotel in a very long time! This hotel was absolutely amazing, clean, spacious, with lovely amenities! They offer a variety of entertainment, from corn hole, to a fire pit, and lovely swimming area. A we will never stay anywhere else.
AMY
Stayed 1 night in Oct 2023
Response from Emily, Front Office Manager on Oct 23, 2023
Thank you for taking a moment to give feedback regarding your time at the Staybridge Suites in Cheyenne. We are so excited to see that our staffs hard work and dedication to making this the best place for our guests truly pays off. We are truly honored to have ruined you for all other hotels in town and can't wait to welcome you back to another great stay on your next journey through Cheynne!