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Bacalar Lagoon Resort

Star Rating
3 out of 5
Photo gallery

Reviews

4.1 / 5Very Good
196 reviews

Amenities

  • Free WiFi
  • Free parking
  • Restaurant
  • Breakfast Available

Map

What's nearby

  • Popular Location
    Chacchoben Ruins
    19 min drive
  • Popular Location
    Lake Bacalar
    30 min drive
  • Airport
    Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    71 min drive
  • Popular Location
    Manatee Sanctuary
    99 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Villa, 1 Queen Bed, Terrace

    4.1/5 guest room rating

    Room Amenities

    • Sleeps 2
    More details
  • Villa, 1 bedroom, terrace, in front of the lagoon

    4.7/5 guest room rating

    Room Amenities

    • Sleeps 2
    More details
  • Deluxe Villa, 2 Bedrooms

    Room Amenities

    • Sleeps 5
    More details
  • Villa, 2 Bedrooms, Terrace, Waterfront

    3.8/5 guest room rating

    Room Amenities

    • Lagoon view
    • Sleeps 5
    More details

About this area

Pedro A. Santos

Located in Pedro A. Santos, Bacalar Lagoon Resort is on the beach. Local points of interest include Lake Bacalar and Chacchoben Ruins.

What's nearby

  • Popular Location
    Chacchoben Ruins - 19 min drive
  • Popular Location
    Lake Bacalar - 30 min drive
  • Popular Location
    Cenote Azul - 36 min drive
  • Popular Location
    Fortress - 36 min drive
  • Popular Location
    Manatee Sanctuary - 99 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 71 min drive

Restaurants

  • Where to eat
  • On-site dining venue – Family restaurant with a bar offering local and international cuisine. Open daily.

About this property

Bacalar Lagoon Resort

Beachfront hotel for sun and fun
When you stay at this beach hotel, you can enjoy umbrellas and sunloungers. All 9 rooms offer complimentary wireless Internet access, ceiling fans and showers.
Bacalar Lagoon Resort offers 9 forms of accommodation with free toiletries and a ceiling fan. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is offered on a daily basis and hairdryers can be requested.

Policies

Check-in

Check-in between 1 PM - midnight
Minimum check-in age - 18

Special check-in instructions

There is no front desk at this property. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation.
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before 11 AM

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets or service animals allowed

Property payment types

Discover
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: USD 20 per vehicle (roundtrip)
  • Airport shuttle fee per child: USD 15 (roundtrip), (from 6 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. No pets or service animals are allowed at this property.

Property is also known as

  • Bacalar Lagoon Resort Pedro A. Santos
  • Bacalar Lagoon Pedro A. Santos

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–10 AM
  • 1 restaurant
  • 1 beach bar and 1 bar

Things to do

  • Kayaking
  • Snorkelling

Family friendly

  • Dry-cleaning service
  • Laundry facilities

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • 1 meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Terrace

Spa

  • Massage - on the beach

More

  • Smoke-free property

Room amenities

Bedroom

  • Ceiling fan

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Shower

Nearby things to do

Activities

  • Boat tours

Where to eat

  • On-site dining venue – Family restaurant with a bar offering local and international cuisine. Open daily.
4.1

Very Good

5 - Excellent
106
4 - Good
47
3 - Okay
19
2 - Mediocre
12
1 - Poor
12
4.5
Cleanliness
4.3
Service and Staff
4.4
Amenities
4.3
Property condition

2/5

  • Disliked: Property conditions & facilities, room comfort

Great beach, terrible room

The resort is nice, I think it had a great potential. The problem was that we did not had hot water, no air condition, and room was very poor. Food was good, and the beach is great. We booked 2 night, and left after one night

Stayed 2 nights in Jul. 2019

1/5

    Stayed 2 nights in May 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    This place was fantastic, absolutely everything. The lake, staff , food, was perfect. Would highly recommend, bit of a long drive from Playa Carmen but definitely worth it. The water at the lake is truly magnificent. Clearest water ive ever seen. Mosquitoes are a bit of a nuisance,bring OFF!. Our cabana was right in front of the lake, amazing morning sunrises. If you have extra days, do come down here, you won’t regret it.! You’ll love it.!

    Stayed 1 night in May 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    A must go

    Great place to relax and enjoy.

    Stayed 1 night in Apr. 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    This property is self sustaining so no generator, no power. Be aware. No outlets either :). There is no "beach" per se, you have to use the pier and a ladder... but its super quiet and private. Get an SUV to drive there... :) the water is super clean on a good day, wind makes I a bit muddy. the little huts are cute, no air condition, just vents.

    Stayed 1 night in Feb. 2019

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