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Bacalar Lagoon Resort

3.0 star property
Beachfront hotel for sun and fun

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Bacalar Lagoon Resort

Property grounds
Property grounds
Property grounds
1 bedroom
Local and international cuisine
Reviews
8.2

Very good

Popular amenities

  • On private beachOn private beachOn private beach
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Check out the area

Map
Camino Costero Lote 21, Pedro A. Santos, QROO, 77923
  • Popular LocationLake Bacalar3 min walk
  • Popular LocationChacchoben Ruins23 min drive
  • Popular LocationLaguna Bacalar Ecological Park42 min drive
  • AirportChetumal, Quintana Roo (CTM-Chetumal Intl.)76 min drive
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Room options

View all photos for Deluxe Villa, 2 Bedrooms

Deluxe Villa, 2 Bedrooms

Deluxe Villa, 2 Bedrooms

Highlights

Separate dining area
Separate bedroom
Ceiling fan
Private bathroom
Mobile key entry
Daily housekeeping
Wardrobe or closet
  • 527 sq ft
  • Water view
  • Sleeps 5
  • 1 King Bed and 1 Large Twin Bunk Bed

View all photos for Villa, 1 Queen Bed, Terrace

1 bedroom

Villa, 1 Queen Bed, Terrace

Highlights

Terrace
Separate dining area
Separate bedroom
Ceiling fan
Private bathroom
Mobile key entry
Daily housekeeping
Wardrobe or closet
  • 323 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Villa, 2 Bedrooms, Terrace, Waterfront

1 bedroom

Villa, 2 Bedrooms, Terrace, Waterfront

Highlights

Terrace
Separate dining area
Separate bedroom
Ceiling fan
Private bathroom
Mobile key entry
Daily housekeeping
Wardrobe or closet
  • 388 sq ft
  • Lagoon view
  • Sleeps 5
  • 1 Queen Bed and 1 Large Twin Bunk Bed

View all photos for Villa, 1 bedroom, terrace, in front of the lagoon

Villa, 1 bedroom, terrace, in front of the lagoon

Villa, 1 bedroom, terrace, in front of the lagoon

Highlights

Terrace
Separate dining area
Separate bedroom
Ceiling fan
Private bathroom
Mobile key entry
Daily housekeeping
Wardrobe or closet
  • 323 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Pedro A. Santos

Located in Pedro A. Santos, Bacalar Lagoon Resort is on a private beach. Local points of interest include Lake Bacalar, Chacchoben Ruins, and Manatee Sanctuary.
Visit our Pedro A. Santos travel guideOpens in a new window

What's nearby

  • Lake Bacalar - 3 min walk
  • Chacchoben Ruins - 23 min drive
  • Laguna Bacalar Ecological Park - 42 min drive
  • Municipal Spa of Bacalar - 44 min drive
  • Cenote Cocalitos - 46 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 76 min drive

Restaurants

  • Jugo de Piña - 16 min drive
  • Tacos Hernandez - 25 min drive
  • Tah Estrada Alberto - 25 min drive
  • Laguna Azul - 10 min drive

About this property

Bacalar Lagoon Resort

Hotel by the lake
A beach bar, a terrace, and a garden are just a few of the amenities provided at Bacalar Lagoon Resort. With a private beach, sun loungers, and snorkeling, this hotel is the perfect place to soak up some sun. Be sure to enjoy local and international cuisine at the on-site family restaurant. Free WiFi in public areas and a bar are available to all guests.
You'll also enjoy perks such as:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and beach umbrellas
  • Tour/ticket assistance, luggage storage, and smoke-free premises
  • Guest reviews say good things about the overall condition
Room features
All guestrooms at Bacalar Lagoon Resort include comforts such as separate dining areas.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Wardrobes/closets, separate dining areas, and ceiling fans

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free secured self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: USD 5 to 10 for adults and USD 5 to 10 for children
  • A bar/lounge
  • A beach bar
  • A restaurant

Things to do

  • Kayaking
  • Snorkeling

Family friendly

  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On a lake
  • On a private beach
  • Terrace

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Separate dining area

More

  • Ceiling fan
  • Electrical adapters
  • Mobile key entry
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 9:30 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5–10 for adults, and USD 5–10 for children
  • Airport shuttle fee: USD 50 per vehicle (roundtrip, maximum occupancy 5)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Bacalar Lagoon Resort Pedro A. Santos
Bacalar Lagoon Resort
Bacalar Lagoon Pedro A. Santos
Bacalar Lagoon Resort Hotel
Bacalar Lagoon Resort Pedro A. Santos
Bacalar Lagoon Resort Hotel Pedro A. Santos

Frequently asked questions

Is Bacalar Lagoon Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Bacalar Lagoon Resort?

Self parking is free at this property.

What time is check-in at Bacalar Lagoon Resort?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Bacalar Lagoon Resort?

Check-out is at noon.

Does Bacalar Lagoon Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 50 per vehicle applies.

Where is Bacalar Lagoon Resort located?

Nestled on the beach, this Pedro A. Santos hotel is 0.2 mi (0.2 km) from Lake Bacalar and 9.1 mi (14.6 km) from Chacchoben Ruins. Laguna Bacalar Ecological Park and Cenote Negro are also within 32 mi (52 km).

Bacalar Lagoon Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 117 out of 212 reviews" "
Rating 8 - Good. 49 out of 212 reviews" "
Rating 6 - Okay. 19 out of 212 reviews" "
Rating 4 - Poor. 13 out of 212 reviews" "
Rating 2 - Terrible. 14 out of 212 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Really I place to unwind and relax in solitude. The location was a bit unique and isolated so if you want to be near town this is not the best location. Now if you are looking for a real getaway then this is the place no crowds and pleanty of beach!
Stayed 2 nights in Feb 2020

4/10 Poor

Yosef

Disliked: Property conditions & facilities, room comfort
Great beach, terrible room
The resort is nice, I think it had a great potential. The problem was that we did not had hot water, no air condition, and room was very poor. Food was good, and the beach is great. We booked 2 night, and left after one night
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was fantastic, absolutely everything. The lake, staff , food, was perfect. Would highly recommend, bit of a long drive from Playa Carmen but definitely worth it. The water at the lake is truly magnificent. Clearest water ive ever seen. Mosquitoes are a bit of a nuisance,bring OFF!. Our cabana was right in front of the lake, amazing morning sunrises. If you have extra days, do come down here, you won’t regret it.! You’ll love it.!
Stayed 1 night in May 2019

10/10 Excellent

Dolores

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must go
Great place to relax and enjoy.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is self sustaining so no generator, no power. Be aware. No outlets either :). There is no "beach" per se, you have to use the pier and a ladder... but its super quiet and private. Get an SUV to drive there... :) the water is super clean on a good day, wind makes I a bit muddy. the little huts are cute, no air condition, just vents.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one windy day/night. Did not use the restaurant for any meals as we wanted to explore Bacalar. The drive into the resort was lovely as there are pineapple groves and other crops. It out a ways not sure about transportation if you do not have a car. I was concerned about the groups from cruise ship but there was plenty of room for us to swim and lounge along the lake.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bacalar Lagoon Resort is centrally located to visit Bacalar, Mayan sites, and beach at Mahahual by car. It is perfect for relaxation away from crowded tourist spots. Swimming on the beautiful freshwater lagoon and use of kayaks any time are great features of the place.It is great for birdwatching in early morning and at dusk. Restaurant is open to guests all of the time. Only deterrent is that you need a car to stay here as it is 8 km on gravel road from main highway.
Stayed 7 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It’s a wonderful hotel almost in the middle of nowhere. All of the staff was very attentive and very kind. They even waited for us in the kitchen so that we could get dinner the day we arrived (it was kind of late). I haven’t seen more stars at night in my life! And the lagoon is very beautiful and quiet. My girlfriend and I loved that we could take a kayak boat to row along the lagoon. We want to go back soon
Stayed 1 night in Jan 2019

8/10 Good

Veronique, France

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property well located. you have canoes at your disposal, which is very convenient to enjoy more of the lagoon. little problem with wifi when your villa is not next to the reception. very nice staff. Bacalar was the best part of our trip.
Stayed 2 nights in Dec 2018