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customers got 100% off their flight in the last 30 days when booked with a hotel.
Unhappy with luggage handling, one piece left behind, the paperwork to retrieve took one hour
Great staff. KLM Really knows service!!!
Adding power seat would make everything excellent
Flights from YYZ to AMS and flight from AMS to INV all had lengthy delays but unavoidable due to weather conditions.
Friendly staff start to finish
Cons: long lineup to check your bags and get your ticket. Flight attendants are fine speaking English.
The head phone jack at my daughters seat didn’t wirk and my wife had a non working Entertainment monitrr screen
We loved the upgrade to business class. The service was excellent and the flight very comfortable.
Food wasn’t very good. Bathrooms were smelly and dirty.