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flight delayed for over 2hours..but was given meal vouchers and AC rerouted us for our connection flight ...so all good
Unexpected high baggage fee
Poor food quality
It would be easier to board if I was boarded in zones
They make an inconvenience worthwhile!
Makes west jet look poor
My bag did not arrive on time. I arrived couple days ago and my bags are still on route
Surprised by the good quality service and professionalism of staff - better than I expect from other national airlines.
The food was fine but the bread was cold! It took longe time to distribut the food. The break fast was late just 45 min before landing and was not great.