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Reviews of Hotel Kanoos Residency

3 out of 5
Hotel Kanoos Residency
East Nada, Guruvayur, Chavakkad, Kerala

Reviews

6.8
Rating 10 - Excellent. 2 out of 10 reviews" "
Rating 8 - Good. 5 out of 10 reviews" "
Rating 6 - Okay. 0 out of 10 reviews" "
Rating 4 - Poor. 1 out of 10 reviews" "
Rating 2 - Terrible. 2 out of 10 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Hotel was ok. Water in shower was not hot and requested twice but hot water was only available the next morning
Stayed 1 night in Sep 2018

8/10 Good

SUNITHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with awesome facilities
Very proximate to the temple and nice location. Good service and clean.
Stayed 1 night in Aug 2017
Dear Guest, It was our pleasure to have you at our hotel and we are elated by your kind words of praise on our hospitality, food and services. We are glad that your choice and experience have gone beyond your expectations on the occasion of your temple visit. It is my pleasure to share your appreciation with the team for their outstanding service. It is feedback such as your’s which indeed very inspiring and the entire team at the kanoos is delighted to see such encouragement, as this is the true reward for all the efforts that go in to ensure that our guests have a memorable stay experience. The team and I thank you for your recommendation and trust to remain your favourite hotel to stay in Guruvayoor for the years to come. Thanks & Regards Vasanth Raj General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017
Dear Guest, It was our pleasure to have you at our hotel and we are elated by your kind words of praise on our hospitality, food and services. We are glad that your choice and experience have gone beyond your expectations on the occasion of your temple visit. It is my pleasure to share your appreciation with the team for their outstanding service. It is feedback such as your’s which indeed very inspiring and the entire team at the kanoos is delighted to see such encouragement, as this is the true reward for all the efforts that go in to ensure that our guests have a memorable stay experience. The team and I thank you for your recommendation and trust to remain your favourite hotel to stay in Guruvayoor for the years to come. Thanks & Regards Vasanth Raj General Manager

10/10 Excellent

Sudha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front office manager Mohan is excellent, his team is good but the support staff is not as fast as the front office so there is delay to delivery. The there is a lady Sathya, on her mobile all the time. Even when she was sending us to the room, she was on the phone. That was bad. Overall the hotel was good. Food was also good and very close to temple. Wishing them all the best.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A clean hotel, 10-15 minutes walk to temple
Good stay

8/10 Good

M A, Mumbai originally from Palakkad

Liked: Staff & service, room comfort
I had come to attend a wedding. Hence cld not use much of facilities. Reception lighting can be improved. Towel quality and size needs change. Utilities in the bathroom are limited.Housekeeping Improvements

2/10 Terrible

Venki

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Shabby maintenance of facilities
A/C not working properly. Seveveral light bulbs burned out in the room. No soap holder in shower stall. No towels in the bathroom when we arrived. They were supplied on request. No hot water in the morning. House phone not working to call front desk. Hot water was finally turne on after we reached front desk via our cell phone. Lobby dark when we came down at around 5:30 AM. All in all a terrible and shoddy maintenance of the facilities. Stayed here in May 2014 previously and things were good then. Expedia should not list this property on their website!

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
bathroom full of dead insects.
Bathroom was full of dead insects when we checked in.

2/10 Terrible

Ramasri

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth the money....Better places in Guruvayur
We stayed for a night. The online photos are not indicative of the reality. For the structure and with the owner based in the UAE, the concept of room comfort is zero. Lack of sufficient number of towels (no hand / face towels) and their condition was not great. The toilet was not clean (had to change rooms). The shower door was from the 17th century!!!!!!!! A metal door that you had to wrestle with to have it shut. Had requested for hot water but the management had to be reminded about it. For a hotel claiming to be of a high stature, hot water availability should be automatic. TV was not working and neither was the WiFi. The complimentary breakfast was below average. The tiffin items were left on heat drying them up. Coffee tasted like neither coffee nor tea!!!! Overall, a rating of 0-1 star for a hotel that promised 3-4 stars online!!! There are better hotels in the neighborhood.

8/10 Good

Murali, Georgia, USA

Liked: Staff & service, property conditions & facilities
Not bad for a short stay
One of the decent hotel in the neighborhood. Full South Indian breakfast buffet was included in the price, which was a definite plus