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Reviews of Country Inn & Suites by Radisson, Concord (Kannapolis), NC

3 out of 5
Country Inn & Suites by Radisson, Concord (Kannapolis), NC
580 Dickens Place NE, (Exit 60 off I-85), Concord, NC

Reviews

7.8

Good

Rating 10 - Excellent. 424 out of 1000 reviews" "
Rating 8 - Good. 274 out of 1000 reviews" "
Rating 6 - Okay. 135 out of 1000 reviews" "
Rating 4 - Poor. 81 out of 1000 reviews" "
Rating 2 - Terrible. 86 out of 1000 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a peaceful 2 night stay. Very happy with everything.
Stayed 2 nights in May 2024

4/10 Poor

Tammy

Liked: Cleanliness, staff & service
Really tiny pillows
Stayed 1 night in May 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
It was safe and quiet.
Stayed 2 nights in May 2024
Response from jordyn on May 27, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Concord (Kannapolis), NC. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests

8/10 Good

Terry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have given and excellent but the ac didn't cool very well.
Stayed 3 nights in May 2024
Response from Jordyn on May 27, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Concord (Kannapolis), NC. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests

6/10 Okay

ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Jordyn on May 27, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Concord (Kannapolis), NC. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None available
Stayed 4 nights in May 2024
Response from Jordyn on May 27, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Concord (Kannapolis), NC. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Jordyn on May 27, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Concord (Kannapolis), NC. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests

10/10 Excellent

don

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in May 2024
Response from Jordyn on May 27, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Concord (Kannapolis), NC. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests

6/10 Okay

Kevin, Medina

Stayed 4 nights in Mar 2024
Response from Jordyn on May 27, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Concord (Kannapolis), NC. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests

6/10 Okay

Eugene

Travelled with family
Liked: Cleanliness, staff & service
The room we were assigned, and this hotel was booked months in advance, was for someone with a disability, which we didn’t request, and felt like this was obviously given to us last minute as the room wasn’t inspected or prepped in a while, fridge hadn’t been running in a while, took hours to cool, internet wasn’t accessible for our stay, told to go into the hall if access was needed, pillows were basic 12” throw pillows with pillow cases on them, we opted out of our second pre booked nights, biggest issue was a customer who was in line ahead of myself was given last minute accommodations and when we checked in, felt like we were given sloppy seconds with room assignments and when asked if could be moved, told all rooms had been accounted for, try again in the morning, would not stay again or recommend
Stayed 2 nights in May 2024
Response from Jordyn on May 27, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Concord (Kannapolis), NC. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests

2/10 Terrible

Eric, North Port

Disliked: Staff & service, amenities, property conditions & facilities
There was no cold water in the room. The water temperature was scalding hot, even when turning on ONLY the cold faucet. I was unable to shower as a result. When I brought it to the attention of management, the said "Thank you, we will make a note of it" Not, "we're sorry", not "is there anything we can do to make your stay better"...just Thanks. Cooperate responded to my complaint and said they will use this situation as a training tool. Total BS. No customer service, no apology, nothing!
Stayed 1 night in May 2024
Response from Jordyn on May 27, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Concord (Kannapolis), NC. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice overnight stay.
Stayed 1 night in May 2024
Response from Jordyn on May 27, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Concord (Kannapolis), NC. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super friendly and helpful. Rooms were comfortable and clean.
Stayed 3 nights in Apr 2024
Response from Jordyn on May 27, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Concord (Kannapolis), NC. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests

10/10 Excellent

David Raye

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Cannon Ballers stadium.
Stayed 1 night in May 2024

10/10 Excellent

Ricardo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bice hotel, comfortable and great breakfast. Building is fine, but can use some updates, some of it seems old but doesn't affect tge stay.
Stayed 1 night in May 2024

6/10 Okay

Autumn

Travelled with family and small children
We stayed in a standard queen room with 2 beds. One was fine, and the other was so lumpy and bumpy it was almost impossible to sleep on.
Stayed 1 night in May 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was super quiet and super chill, clean, decent pool, shower was big loved that, but my room had no bathtub which was not my preference but its fine.
Stayed 3 nights in May 2024

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were prompt and courteous upon arrival. Check in was easy. Parking lot felt safe, overall convenient location. The room with 2 beds gave our party of 3 plenty of space. I’d recommend bringing pillows from home if you’re picky, or ask for extras before you lay down. The bedding was comfortable and the air conditioning was great. The pool was very cold for being indoors, the hot tub was nice with strong jets. Check out is later than most hotels, at noon, which is quite nice.
Stayed 1 night in May 2024

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Arthur R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 3 nights in May 2024

10/10 Excellent

Yun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Jordyn G on May 1, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Concord (Kannapolis), NC. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 Good

Wade

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be nice to have a microwave in the rooms.
Stayed 4 nights in Apr 2024
Response from Jordyn G on May 1, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Concord (Kannapolis), NC. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

6/10 Okay

Randy

Stayed 3 nights in Apr 2024
Response from Jordyn G on May 1, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Concord (Kannapolis), NC. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Christina

Stayed 2 nights in Apr 2024

10/10 Excellent

Danney, Murdock

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite, not hard to find.
Stayed 1 night in Apr 2024
Response from Jordyn G on May 1, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Concord (Kannapolis), NC. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

6/10 Okay

Linda

Liked: Staff & service
Stayed 3 nights in Apr 2024
Response from Jordyn G on May 1, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Concord (Kannapolis), NC. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All was really good! Would definitely stay here again! Nice pillows! Easy checkin and very courteous.
Stayed 1 night in Apr 2024
Response from Jordyn G on May 1, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Concord (Kannapolis), NC. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Denise

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and kid friendly. Will definitely stay there again.
Stayed 1 night in Apr 2024
Response from Jordyn G on May 1, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Concord (Kannapolis), NC. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

4/10 Poor

Jennifer

Stayed 1 night in Apr 2024

8/10 Good

Arkadiy

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Jordyn G on May 1, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Concord (Kannapolis), NC. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Alexander

Stayed 1 night in Apr 2024

6/10 Okay

Kerry

Travelled with family
Liked: Cleanliness, property conditions & facilities
The WiFi did not work in the bedroom of room 416. It worked in the sitting area, but that was it. When I told the front desk clerk about it, she said they had recently switched networks and they aware of the problem.
Stayed 2 nights in Apr 2024
Response from Jordyn G on May 1, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Concord (Kannapolis), NC. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Thomas

Travelled with family, Business traveller
Clean property! Nothing fancy just nice. Good breakfast!
Stayed 1 night in Apr 2024
Response from Jordyn G on May 1, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Concord (Kannapolis), NC. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Danny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean
Stayed 2 nights in Apr 2024
Response from Jordyn G on May 1, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Concord (Kannapolis), NC. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Kelly D

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jordyn G on May 1, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Concord (Kannapolis), NC. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Thelma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jordyn G on May 1, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Concord (Kannapolis), NC. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

6/10 Okay

Jack

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Jordyn G on Apr 11, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Concord (Kannapolis), NC. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 Good

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jordyn G on Apr 11, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Concord (Kannapolis), NC. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

6/10 Okay

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
The people above us were very noisy after midnight, up to 3am, called front desk and they were able to get them quiet for 10 minutes.
Stayed 1 night in Mar 2024
Response from Jordyn G on Apr 5, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Concord (Kannapolis), NC. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jordyn G on Apr 5, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Concord (Kannapolis), NC. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very spacious, check in and check out was easy. Everyone was nice. They have an indoor pool and hot tub.
Stayed 1 night in Mar 2024
Response from Jordyn G on Apr 5, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Concord (Kannapolis), NC. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

6/10 Okay

ANDRE

Business traveller
Liked: Cleanliness, property conditions & facilities
I’m still waiting for my receipt
Stayed 1 night in Mar 2024
Response from Jordyn G on Apr 5, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Concord (Kannapolis), NC. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Karen R.

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay
Stayed 1 night in Mar 2024
Response from Jordyn G on Apr 5, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Concord (Kannapolis), NC. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Jernee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in a great location
Stayed 1 night in Mar 2024
Response from Jordyn G on Apr 5, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Concord (Kannapolis), NC. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jordyn G on Apr 5, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Concord (Kannapolis), NC. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean great staff
Stayed 1 night in Mar 2024
Response from Jordyn G on Apr 5, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Concord (Kannapolis), NC. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From reservation to check in to check out- everything was easy!
Stayed 2 nights in Mar 2024
Response from Jordyn G on Apr 5, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Concord (Kannapolis), NC. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 Good

BRUCE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very Clean
Stayed 2 nights in Mar 2024
Response from Jordyn G on Apr 5, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Concord (Kannapolis), NC. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

6/10 Okay

Nakita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jordyn G on Apr 5, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Concord (Kannapolis), NC. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Jack

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, comfortable beds, friendly staff, good breakfast
Stayed 1 night in Mar 2024
Response from Jordyn G on Apr 5, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Concord (Kannapolis), NC. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.