The only reason I'm giving it 2 stars is because the front desk associate was friendly. We had 3 rooms total as a family. When we first went into the rooms, the smoke detector kept beeping. I called the front desk and requested maintenance. We left and were away for 4-5 hours, and still had the same problem once we returned. I went down to the desk, and someone finally changed the battery. The shower in one of the rooms did not work at all. I called the front desk about it. They didn't send anyone to fix it or offer to change rooms. The shower in our 2nd and 3rd rooms barely worked. The water would "trinkle" for a minute and then completely turn off. The water in the sink did not get hot at all. And it wasn't just our experience. I talked to 3 different individuals at different times in the elevator and they had the same problems. The entire hallway smelled, the floor by the elevator was sticky and needed to be cleaned. We had 4 people in the room and were given 2 sets of towels. When I asked for 2 more sets at the front desk, the only had pool towels.