Breakfast, lunch, dinner served; Indian cuisine
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Reviews of Shining Star Resort

3 out of 5
Shining Star Resort
Khajjiar Nr. Dalhousie, Dist., Khajjiar, Chamba, Himachal Pradesh

Reviews

5.8
Rating 10 - Excellent. 0 out of 11 reviews" "
Rating 8 - Good. 4 out of 11 reviews" "
Rating 6 - Okay. 4 out of 11 reviews" "
Rating 4 - Poor. 1 out of 11 reviews" "
Rating 2 - Terrible. 2 out of 11 reviews" "

5.8/10

Cleanliness

6.0/10

Staff & service

5.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Great location away from the main area . Food excellent
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Needs a lot of improvement. View and surroundings good.
Response from amit on Apr 25, 2018
Dear guest, Warm Greetings from the entire team of our Hotel. We are glad that you had a pleasant stay with us. We would definitely extend our more efforts to make your stay comfortable and in cordial environments. Your responses have added happiness to our eyes and we will be extremely happy to have your another valued stay here again. Thank you once again for appreciating our services and also thank you for taking out your precious time to review us. Hope to see you again. Happy Travelling.

8/10 Good

Rajat Kumar

Liked: Property conditions & facilities, room comfort
Good
Stayed 2 nights in Jun 2017
Dear guest, Warm Greetings from the entire team of our Hotel. We are glad that you had a pleasant stay with us. We would definitely extend our more efforts to make your stay comfortable and in cordial environments. Your responses have added happiness to our eyes and we will be extremely happy to have your another valued stay here again. Thank you once again for appreciating our services and also thank you for taking out your precious time to review us. Hope to see you again. Happy Travelling.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel room condition are very low, there is no facility for accommodation. I am very surprise when visited for stay and never book through online with your side. in hotel there is no facility in room ,room interior is very low.There is only one switch in all room for charging mobile. very inside from ground road ,my experience very bad for booking from your website booking.

6/10 Okay

Manish, New Delhi

Disliked: Cleanliness, property conditions & facilities, room comfort
Nice Location, no facilities
Only USP - its beautiful location. View from hotel rooms is just beautiful. The room is extremly average, no renovation since 80's. (Hot water only in morning from 7 to 11). if u return to hotel and freshen-up- wait for next morning. :) The cleanliness of bedsheets/ upholstery, bathroom is a concern - old fittings. Restaurent is very average, taste is nice, but class/hygiene in lacking. If u do not want a class hotel; but prefer a small, very basic hotel with excellent view, u can opt for this one.
Response from rakesh on Jul 17, 2017
Dear guest, Warm Greetings from the entire team of our Hotel. We are glad that you had a pleasant stay with us. We would definitely extend our more efforts to make your stay comfortable and in cordial environments. Your responses have added happiness to our eyes and we will be extremely happy to have your another valued stay here again. Thank you once again for appreciating our services and also thank you for taking out your precious time to review us. Hope to see you again. Happy Travelling.

4/10 Poor

Pratyush, Delhi

Disliked: Staff & service, property conditions & facilities
Disappointing stay.
Response from rakesh on Jul 17, 2017
Dear guest, Warm Greetings from the entire team of our Hotel. We are glad that you had a pleasant stay with us. We would definitely extend our more efforts to make your stay comfortable and in cordial environments. Your responses have added happiness to our eyes and we will be extremely happy to have your another valued stay here again. Thank you once again for appreciating our services and also thank you for taking out your precious time to review us. Hope to see you again. Happy Travelling.

6/10 Okay

Goyal, Bathinda

Disliked: Cleanliness, property conditions & facilities, room comfort
Average Hotel
Thee cleaniness is not proper, there was no lights in the room except one tube light, even one can,t charge the mobile. The condition of bedding is poor. It looks like budget hotel in the range of Rs 500/
Response from rakesh on Jul 17, 2017
Dear Guest, We are happy that you took out your precious time to review us. We’ve already mentioned our regret towards some inconvenience caused to you during your stay but I am glad to inform you about inclusion of our all new and well-trained staff which have been deployed to serve their best to respective guests and as far as rooms are concerned, these are now completely renovated with all comforts and equipped with all modern/ requisite amenities for the respective guests and I am sure, the next time when you visit, there will be no space for any adverse comments about our hotel. We will be at our best with the new team to serve you. Do have faith in us & thank You again at last for spending your precious time especially your compliments to us.

8/10 Good

G. N. Karalay, Nagpur

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Great location
1. We are highly impressed by the location of hotel as we can have excellent view of Himalayan ranges. 2. Room heater provided on chargeable basis became out of order at dead night and when we tried to contact hotel staff on intercom, they conveniently switched off intercom perhaps for their undisturbed sleep. Finally we had to approach physically and wake them up. 3. But for this, service from hotel staff was excellent.

8/10 Good

sunil narkhede, Faizpur India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasent atmosphere & best view location
The hotel staff is friendly & hotel restarent terrace view best location ,food quality is best but hotel structure is oldest .

2/10 Terrible

manoj, ahmedabad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big no
We wasted our money.Food quality was very bad.Furniture and toilets in rotten condition.Hot water available for few hours only.Please don't suggest hotel to any other customer.

6/10 Okay

Samir, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My comments on Shining Star Resort
The room quality, bed, cleanliness, Cable TV, balcony, nature view outside balcony, waiter service were superb, but I was little disappointed by the quality of food offered to me having such high price. Shining Star Resort should first reduce its food price and also improve the quality of food to customers and also include some south Indian varieties like Dosas, steam idlis, etc. and some Gujarati varieties like Dhoklas, Khandvi, etc., which will make the customers more happy.
Response from rakesh on Jul 17, 2017
Dear guest, Warm Greetings from the entire team of our Hotel. We are glad that you had a pleasant stay with us. We would definitely extend our more efforts to make your stay comfortable and in cordial environments. Your responses have added happiness to our eyes and we will be extremely happy to have your another valued stay here again. Thank you once again for appreciating our services and also thank you for taking out your precious time to review us. Hope to see you again. Happy Travelling.