The property was 5 star in the 1980s. The furnishings are old, and in bad repair.
It is very badly maintained: the entire door handle and card key apparatus came away, locking my husband in the room.
To compensate, we were moved to a big suite ... which hadn't been cleaned in weeks. Nor indeed when we were there: we returned to the room next day at 4pm to find it still uncleaned, with no coffee or tea facilities.
After we rang housekeeping someone eventually appeared.
Other than the night staff, who were both embarrassed and moved us, no-one made the slightest effort to reach out to us, to apologise or even acknowledge what happened.
Never again!