Beach nearby, white sand
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Reviews of RAC Cervantes Holiday Park

2 out of 5
RAC Cervantes Holiday Park
35 Aragon Street, Cervantes, WA

Reviews

8.6

Excellent

Rating 10 - Excellent. 36 out of 67 reviews" "
Rating 8 - Good. 17 out of 67 reviews" "
Rating 6 - Okay. 7 out of 67 reviews" "
Rating 4 - Poor. 6 out of 67 reviews" "
Rating 2 - Terrible. 1 out of 67 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sylvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice self contained cabin overlooking pool and very close to beach. Boys was finding the lobster shack just down the road too.
Stayed 1 night in Feb 2024

8/10 Good

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was amazing - right on the beach and with quick access to The Pinnacles. Really clean and a lovely ( heated) pool
Stayed 2 nights in Aug 2023

8/10 Good

XIAOGE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the holiday park is great and the amenities are good. The staff are friendly. Unfortunately we experienced a storm on the day we stayed and as a result the electricity of the entire holiday park was cut for one night. So we spent a night there without electricity.
Stayed 1 night in Aug 2023

8/10 Good

Jit Yong

Stayed 1 night in May 2023

10/10 Excellent

Valerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, amazing facilities. Friendly staff.
Stayed 1 night in Aug 2022

10/10 Excellent

gayleen

Travelled with family
Liked: Cleanliness, room comfort
Friendly staff, very clean & spacious
Stayed 1 night in Feb 2021
Response from RAC Cervantes Holiday Park on Feb 21, 2021
Thank you very much for your positive post for our park

10/10 Excellent

Dan, Perthp

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great family vibe. Facilities were very good. Staff friendly
Stayed 2 nights in Dec 2020

8/10 Good

Janet, Perth

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The villas are set up in a great way around the swimming pool. I liked the veranda area which was fenced to secure small kids. The play ground and activities for kids are well done. A very pleasant stay, friendly and helpful staff.
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Stayed 3 nights in Jul 2020

10/10 Excellent

Angela, Albany

Travelled with family
Liked: Cleanliness, amenities
Awesome cabin. So roomy and clean. Very impressed with the amenities
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well appointed spacious Comfortable accommodation with beach access. Due to current health issue the beautiful pool closed and the the cafe was restricted. Would definitely come back.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very special property in a very special location. Spacious and comfortable and so well equipped. We were a couple doing an overnight stay. But for a family this would be idyllic.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
it was a great place to stay we had a great time the villa was nice however there where a couple of downfalls with it if your taking the kids or using the 2nd room there is no Air Con in that room which on a hot day it can become stuffy in there with only 2 small wind out windows it could be an issue to be later fix for people staying it that room
Stayed 3 nights in Dec 2019
Response from Jenny on Dec 25, 2019
Thank you for taking the time and sending us your feedback. We apologise that you were not happy with the lack of air con in the second bedroom,. We will be providing fans in the future to try and rectify this. I hope we have the pleasure of you staying with us another time. Kind regards, Jenny - Manager

2/10 Terrible

May

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the property for 2 adults n requested for queen bed and 2 single bed. Omitted to put 2 kids. The curly hair woman at reception was very curt n demanded we pay $30 per night for two kids as they have to set up the bed linen. We paid. Then she shoved the bed linen to us expecting us to set up ourselves. They could have checked with us if they were expecting 2 extra kids since we had requested for 2 single beds as well. The property was not well maintained, not comfortable. The kids room have no air con which is very unexpected. All our holiday stays in such container homes have air con in all rooms. The least you could do is To refund us the $30.
Stayed 2 nights in Nov 2019
Response from Jenny on Dec 25, 2019
Thank you for taking the time to review our park. We are disappointed to hear that your stay with us did not meet you expectations as our ultimate goal is to ensure our guests have a memorable stay. We apologise that your accommodation was not set to your requirements and that the staff response was inadequate. Action will be taken to ensure this does not happen again. Kind regards, Jenny - Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new very nice villa that we got. Right beside the beach. Comfortable and secure.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Trisha

Liked: Amenities
Disliked: Cleanliness
The cabin hadn't been cleaned well. Amenities are great. Reception staff not friendly
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was excellent our stay was problem free, except that during checking in the staff was very bad, She just hand you the key and no further instruction - like wifi pass words, timing to access the property, anyway when you talk to her she never see you just looking at her computer, another Chinese family was having the same problem.
Stayed 2 nights in Aug 2019

10/10 Excellent

Sangho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back again for next Trip!
It’s a great to staying with RAC Cervantes holiday park. Everything was good for 7 of our family member in 1 apartment. Thanks
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice very nice very nice very nice very nice very nice very nice very nice very nice very nice very nice very nice very nice very nice very nice very nice very nice very nice very nice very nice very nice very nice very nice very nice very nice very nice very nice very nice very nice very nice very nice very nice
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Liked: Room comfort
Stayed 2 nights in Jul 2019

6/10 Okay

Ke, Macau

Travelled with partner
Liked: Cleanliness, staff & service
No security gate in front of property. The room is spacious. The breakfast place open at 8.
Stayed 1 night in Jun 2019

10/10 Excellent

Marea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had 2 night stay in 2 bedroom cabin. Very spacious and comfortable. Modern decor and design. Large open plan living kitchen dining area. Full fridge, cooktop and microwave. Air con new and efficient. Bedrooms are small but snug. Cabins have own car space beside and conveniently found very close to outdoor pool. Highly recommend this accommodation for any type of traveller.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RAC properties are a must stay in WA.
Beautiful property, maintained to the highest level. Amazing 2 bedroom Villa overlooking the pool and beach. RAC Monkey Mia is also an amazing property, we stayed at Denham but in future would stay there. The dolphin feeding experience is a must for all ages.
Stayed 1 night in May 2019

10/10 Excellent

Seung Hyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best place to stay in WA
We had a family trip from Perth to Kalbarri and this place was our best stay during the trip. Nice clean cabin to accomodate 3 adults and 2 children. We had BBQ at this cabin and it was great experience.
Stayed 1 night in Apr 2019

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious, clean chalet
Chalet was very comfortable and spacious (family of 3) and had everything we needed. Good breakfasts at the cafe and friendly staff. The beach right in front is not really a swimming beach but nice pool on property. Good base for exploring the area - sand sledding the dunes in Lancelin, beach at Sandy Cape, and of course the Pinnacles.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Tom, hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neat and clean
Cooking utensils useful and clean. So are others. It is close to The Pinnacles Desert.
Stayed 1 night in Sep 2018

10/10 Excellent

MR GLENN R

WA 2018
Late arrived after delayed flight, but no worries, a quick call to office, staff organised everything and keys/accommodation ready and waiting for us. Excellent.
Stayed 1 night in Sep 2018
Response from Shelby - Customer Care on Oct 3, 2018
Hi Glenn, we're happy our team could assist and make things a little less stressful for you. We hope we can welcome you back again in the future!

10/10 Excellent

Verified traveller

Clean
Stayed 1 night in Aug 2018

10/10 Excellent

robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Excellent villa. Had every thing you needed. Staff very friendly and helpful. Club across the road with great food. Would definitely stay again.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful cabin right on the beach
Beautiful cabin, excellent pool area, central location to all towns shops, friendly staff
Stayed 1 night in Mar 2018

10/10 Excellent

Linda , Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Newly renovated cabins. Really nice. Spacious with full kitchen. 2 bedrooms - with queen sized bed and another with 2 twin deck beds. Sleeps 6 but you can add in 1 or 2 more if they take the couch. Very clean. Comfortable bed. Big dining table on the patio with bbq pit. Great wifi. Pool facing. Pool looks good but we didn't have time to use it. Short drive to the Pinnacles & Lake Thesis. Walk to beach. Tiny quiet town. Lobster shack 2 mins drive away. Would def return if we ever head this way again.
Stayed 1 night in Feb 2018

10/10 Excellent

Zakiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Stayed 1 night in Nov 2017

10/10 Excellent

Ching Ching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The 3 room unit is new and great! Love it so much!
Stayed 1 night in Nov 2017

8/10 Good

ZILING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

10/10 Excellent

Dennis, Miami, Florida USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brand New Villas make wonderful stay
The RAC holiday park has wonderful brand new family villas that are super spacious, cozy, and modern. We absolutely loved our villa, and our only regret is we did not stay longer.
Stayed 1 night in Jun 2017
Response from Shelby - Customer Care on Jun 28, 2017
Hi Dennis, This is amazing to hear! Thank you for leaving us such wonderful feedback on your stay. We have specials running periodically throughout the year (in fact, we have one on right now!), so hopefully, it won't be long until you can return. Kind Regards, Shelby - Customer Care

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful cabin
We've stayed in one of the cabins. The welcome was friendly and the cabin was immaculate.
Stayed 1 night in May 2017

8/10 Good

Ian&Maree, Queensland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cabin and surrounds lovely
Villa was amazing. Very roomy, clean and modern. Best park we've ever seen

10/10 Excellent

Donna, S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great overnight stop
Cervantes was our first overnight stop heading from Perth to Geraldton - a perfect way to end a busy day. Loved the attractions nearby (Pinnacles esp). A great place to stay with family in beautiful cabins near each other. Kids loved it. Quality shared facilities.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Caravan Park,close to the beach
A lovely caravan park with smallish camping sites, with cabins and villas,. Villa was roomy and just opposite the swimming pool. Everywhere were B.B.Q's, a big area indoors for cooking, amenities perfect. We had a lovely time with our kids and grand children

10/10 Excellent

Nine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean
A pleasant surprise - new, clean and well thought through apartments/cabins. Lots of space and easy to keep tidy/clean when living in a bag/suitcase. Great swimming pool with stools/sun beds enclosed in center of site. Great play room for kids & grown ups.

4/10 Poor

Nick, UK

Disliked: Cleanliness, property conditions & facilities, room comfort
Dated, stuck in the 70's.
Dirty ripped curtains, dusty, dirty stove. Everything geared to new units and facilities. 2 nights here more than enough.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great villas, close to beach and shops!
This was an amazing holiday, pool and BBQ facilities with the villas! Amazing! We will be back .

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Great Location
The room is ok, but not great value with no a/c or bathroom. There are nice facilities at the park though.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Pinnacles basic
Very basic cabins

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
old and dusty
hotel is a bit dusty and old