Ceramic Road Tours and Activities

The rooms are smaller than what is listed on Expedia/Hotels.com. And as someone else had mentioned in prior comments, the hotel has a shared use arrangement where non-hotel guests use the common area. But then the hotel asks guests to sign a waiver stating that they are not responsible for anything stolen or lost from guests, while guests have to sign a waiver saying that they are responsible for anything lost or stolen in their room during their stay despite the rooms being accessible to shared common areas. Will not stay again.

The shining hotel was a lovely place to stay in Hanoi. The rooms and staff were lovely and really enjoyed the pool/bar area, especially at night. The staff were fantastic as it was very hot and they did a great job up there