Seasonal outdoor pool

Reviews of Rodeway Inn

2 out of 5
Rodeway Inn
138 N Main St, Rutland, VT

Reviews

5.6
Rating 10 - Excellent. 28 out of 327 reviews" "
Rating 8 - Good. 76 out of 327 reviews" "
Rating 6 - Okay. 89 out of 327 reviews" "
Rating 4 - Poor. 66 out of 327 reviews" "
Rating 2 - Terrible. 68 out of 327 reviews" "

6.0/10

Cleanliness

6.4/10

Staff & service

5.8/10

Amenities

5.4/10

Property conditions & facilities

Reviews

8/10 Good

Nina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cute, comfortable and we’ll located
Very nice staff and the room was very comfortable and quiet. My only comment would be that the dingy shower walls could use a bit of scrubbing to make them gleam. icrowave and oven and coffee were a nice plus.
Stayed 1 night in Mar 2020
Response from Manager on Mar 24, 2020
We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our staff and your insights regarding our shower. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Horrible place
Heating didn't work properly. Had to sleep in jacket, with socks, two layers of long johns. Rundown place. Would never stay again in Rodeway Inn, even for free. There is no place to eat in kitchen, which actually does not exist.
Stayed 2 nights in Mar 2020
Response from Manager on Mar 16, 2020
I am so sorry to hear that you did not enjoy your stay with us. I hope that you found our accommodations and services to be satisfactory, and I am very sorry to learn that we did not exceed your expectations. We value your opinion and suggestions for improvement as these comments help us to improve upon the guest experience at our hotel. We hope to see you again someday and to transform your opinion of our hotel and service.

8/10 Good

Chris, NJ

Liked: Cleanliness, staff & service
Property although simple, was clean. The heating system was noisy and was constantly running, that was a bit annoying. Set temp at 73 and it ran on and off all night.
Stayed 1 night in Mar 2020
Response from Manager on Mar 11, 2020
We can't thank you enough for sharing your feedback with regards to our property. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020
Response from Manager on Mar 4, 2020
On behalf of our entire staff, we thank you for your business and for rating your experience.

6/10 Okay

Verified traveller

Stayed 2 nights in Feb 2020
Response from Manager on Mar 3, 2020
Thank you for your honest feedback. We hope to hear more from you for us to know where we need to improve more. We will continue to improve our services for us to serve our customers better and make sure that they have a comfortable stay. I do hope you'll return and let us show you a far better experience.

6/10 Okay

Jutta

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Good enough for a one night stay.
The place looks a bit run down and the decor needs updating, but the room was clean and it fit our budget.
Stayed 1 night in Feb 2020
Response from Manager on Feb 20, 2020
Thank you for sharing this experience with us. We truly value you feedback with regards to our room. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A pretty run down joint. Breakfast not worth the name (they have bananas though). But good situated for skiing Killington, some furniture seemed fairly new. You get what you pay for, nothing more.
Stayed 2 nights in Feb 2020
Response from Manager on Feb 12, 2020
Thank you for taking the time to rate our hotel. We are glad to know that you foound our location to be convenient; though we regret to know that we failed to exceed your expectations with our breakfast options and furniture. Thank you for bringing this matters to our attention. Your voice is important to us and we hope you'll return to give us the opportunity to exceed your expectations of a five star experience.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, room comfort
Stayed 1 night in Jan 2020
Response from Manager on Jan 25, 2020
Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

8/10 Good

Steven

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2020
Response from Manager on Jan 22, 2020
We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from Manager on Jan 18, 2020
On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!

6/10 Okay

Shannon

Disliked: Cleanliness, staff & service, property conditions & facilities
Not happy
First thing I see as I walk in is a cockroach on the wall..enough said
Stayed 2 nights in Jan 2020
Response from Manager on Jan 25, 2020
I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such a usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Not the best motel that I’ve stayed at.
The bathroom smelled like cigarettes. The walls were thin so I heard the cougher in the room next to me, and the arguing young couple the next night. The locals at the downtown bar cracked up when they heard that we were staying there.
Stayed 2 nights in Dec 2019
Response from Manager on Jan 3, 2020
We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our room. We hope you'll return to see how we continue to improve our service and hospitality.

10/10 Excellent

DA, Boston

Travelled with group
Liked: Staff & service, amenities
Came in late for Check-in & a day late, the management was very accommodating, very much appreciated.
Stayed 2 nights in Dec 2019
Response from Manager on Dec 24, 2019
From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stains on the bed spread, ugly toilet seat, spider nests in the curtain and the room smelled badly of smoke, even though it was supposed to be a non-smoking room. Very bad place!
Stayed 1 night in Dec 2019
Response from Manager on Dec 11, 2019
Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our bed and also our room. We hope to see you again to provide you with an exceptional level of service and hospitality.

8/10 Good

Michael

Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Very run down and small. Torn curtains with missing hooks.
Stayed 1 night in Oct 2019
Response from Manager on Nov 14, 2019
Thank you for sharing your experience with us. We appreciate the input referring to our hotel. Guest comments such as yours help us to continuously improve. Thank you for your business.

6/10 Okay

Verified traveller

Travelled with pets
Liked: Staff & service
Disliked: Amenities
I was able to park directly in front of my motel room door making it easier for an elder to carry cat and luggage into room Oblidging and pleasant manager Safe Hot water Convenient
Stayed 1 night in Oct 2019
Response from Manager on Nov 20, 2019
Thank you for being a valued guest and for providing us the feedback regarding our room as well as our hot water. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.

6/10 Okay

Verified traveller

It is run down overall but an OK one nighter. The bed was very comfortable however. The bathroom has not been updated since the 1970s. The price was right.
Stayed 1 night in Oct 2019
Response from Manager on Oct 17, 2019
Thank you for your valuable opinion regarding our bed and your comments about our price. We hope you'll return to see how we continue to improve our service and hospitality.

6/10 Okay

Anna May

Business traveller
Stayed 1 night in Sep 2019
Response from Manager on Sep 24, 2019
Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019
Response from Manager on Sep 5, 2019
Thank you so much for the incredible rating. We look forward to your next visit!

8/10 Good

DorisBradstreet

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I signed a receit for $136. with senior discount and got charged $140....
Stayed 2 nights in Jul 2019
Response from Manager on Jul 24, 2019
Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your stay due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.

10/10 Excellent

caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Manager on Jun 27, 2019
Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.

4/10 Poor

Edward

Disliked: Cleanliness, staff & service, property conditions & facilities
Mold in the shower, even on the shower head, and moldy material blew out of the A/C when I turned it on.
Stayed 1 night in Jun 2019
Response from Manager on Jun 10, 2019
We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason, we certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Manager on Jun 5, 2019
On behalf of our entire staff thank you for staying with us and for rating your stay.

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value - WIFI, comfort without the razzle daz
tHIS WAS JUST RIGHT, I needed to do a lot of travel to see family. The location was good with lots of local places to eat/shop
Stayed 4 nights in May 2019
Response from Manager on Jun 1, 2019
It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our location. Please do come see us again.

6/10 Okay

Bud937, NYC

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Would not stay here again, needed a place to stay for the night. Room was clean somewhat, bed was OK. That's about it, shower need a major cleaning and the bathroom over all need updating, small toilet and no space.
Stayed 1 night in May 2019
Response from Manager on May 20, 2019
Know that your voice is of tremendous importance to us and we value your comments about our bed and shower. We hope you will return so that we can provide you an even superior experience.

4/10 Poor

Verified traveller

Disliked: Staff & service
Stayed 1 night in Apr 2019
Response from Manager on Apr 23, 2019
We have high standards of hospitality and service and are always improving. We hope to see you again very soon!

10/10 Excellent

Verified traveller

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the room. Very clean and comfortable.
Stayed 1 night in Apr 2019
Response from Manager on Apr 7, 2019
On behalf of our entire staff - thank you for the wonderful rating. We look forward to your next visit!

8/10 Good

Zees

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good:pricing. Not so good: Heating method to warm up the room
Stayed 2 nights in Mar 2019
Response from Manager on Mar 29, 2019
We appreciate the time you have taken to bring to our attention your feedback with regards to our room. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

6/10 Okay

Verified traveller

didnt like breakfast only having bad coffee and a donut
Stayed 2 nights in Mar 2019
Response from Manager on Mar 19, 2019
It means so much to have earned your business. We appreciate the feedback regarding our breakfast. We hope to see you again to deliver you with a 5 star experience.

6/10 Okay

Melissa

Stayed 1 night in Mar 2019
Response from Manager on Mar 18, 2019
On behalf of our entire staff, we thank you for your business and for rating your experience.

2/10 Terrible

Terrence

Disliked: Staff & service
room was very cold
Stayed 1 night in Feb 2019
Response from Manager on Mar 4, 2019
On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our room. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

8/10 Good

SETH

Liked: Cleanliness
Stayed 1 night in Feb 2019
Response from Manager on Feb 25, 2019
Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 3 nights in Dec 2018
Response from Manager on Dec 27, 2018
We can't thank you enough for sharing your rating. It would delight us to host you again!

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
We found used Needles under our mattress we're we we were sleeping
Stayed 3 nights in Nov 2018
Response from Manager on Dec 7, 2018
Know that your voice is of tremendous importance to us and we value your comments about our mattress. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

8/10 Good

Verified traveller

Basic but everything works and was clean. Decent value for the price.
Stayed 2 nights in Nov 2018
Response from Manager on Nov 26, 2018
It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our price and value. We hope to see you again in the future.

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Manager on Nov 18, 2018
We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but clean
Stayed 1 night in Nov 2018
Response from Manager on Nov 18, 2018
We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wasn’t vacationing so I only stayed for two nights for a quick trip. It was good for a quick stay, nice sized room and bathroom. Nothing too crazy
Stayed 2 nights in Nov 2018
Response from Manager on Nov 9, 2018
We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our room. Guest comments such as yours help us to continuously improve. Thank you for your business.

6/10 Okay

Howard

Stayed 6 nights in Sep 2018
Response from Manager on Oct 14, 2018
It was our priviledge to earn your business and we hope to host you again on your next trip.

10/10 Excellent

Francesca

Great
Great place convient near everything clean has a pool would stay again
Stayed 1 night in Aug 2018
Response from Manager on Oct 13, 2018
On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place close to the VT State Fair just down the road.
Stayed 2 nights in Aug 2018
Response from Manager on Oct 13, 2018
Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our hotel. We hope to someday have another opportunity to host your stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bathroom needs to be remodeled everything else was great
Stayed 2 nights in Jul 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel staff was friendly enough. Room smelled weird and there were water stains on all of the wooden furniture surfaces. Toothpaste stains on the sink and faucet. Dirty fridge, ice bucket and dusty lamps. As soon as we walked in the room we walked back out and went to CVS to buy cleaning supplies. Every piece of bedding either had a stain or hair. I brought my own, thank god. "Breakfast included" = a cup of burnt coffee. Worst hotel experience of my life.
Stayed 1 night in May 2018

6/10 Okay

Nikki

Liked: Staff & service
Disliked: Cleanliness
The room was all nice when we got there but the sheets ended up coming off of the bed and there were blood stains all over the bed
Stayed 1 night in May 2018

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Turn Around. Don’t stay here
When I arrived, the owner literally yelled at me. I had had to cancel my first night and had notified them well ahead of time. I I had already paid for it. No problem. However I still had reservations already made for three more nights. The owner had given my room away and was furious with me despite the fact that he had a room available. He literally yelled and slapped my key down in anger. That was my initial experience here. The rooms are filthy. The heat/AC is a largely ineffective window unit that went off and on all night. Light sleepers beware. The WiFi was almost nonexistent it was so slow. The room was filthy including the dusty unit so if you’re concerned about what you’re breathing in, don’t go. The shower is luke warm, skiers! There are a variety of other options just down the street at the same price range. Do yourself a huge favor and avoid this place like the plague
Stayed 3 nights in Feb 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
It's decent for the price.
The room is okay, but the heating system isn't great. Perhaps for the summer the AC/heating system is better. But for the winter the wall unit is place in a bad location next to the bed. Can get chilled or sick if not careful. It is a small room but other than that it's okay. You get what you pay for.
Stayed 1 night in Feb 2018

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018