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Reviews of Santa Isabel la Real Hotel

3 out of 5
Santa Isabel la Real Hotel
Calle Santa Isabel La Real 19- Albayzin, Granada, Granada

Reviews

9.6

Exceptional

Rating 10 - Excellent. 342 out of 449 reviews" "
Rating 8 - Good. 92 out of 449 reviews" "
Rating 6 - Okay. 12 out of 449 reviews" "
Rating 4 - Poor. 3 out of 449 reviews" "
Rating 2 - Terrible. 0 out of 449 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

nancy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A small boutique hotel in old Granada. The top of the world near an old church and good restaurants,
Stayed 2 nights in Mar 2024
Response from ingo on Apr 5, 2024
Dear Nancy it was apleasure having you here with us.Hugs.Ingo

10/10 Excellent

Roberta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely and very comfortable hotel. All of the staff are extremely kind, welcoming, and helpful. They have a wonderful breakfast as well. They made my trip a whole lot better.
Stayed 3 nights in Mar 2024
Response from Ingo on Mar 28, 2024
Thank you very much Roberta. it is a pleasure haveng guests like you in our hotel.All the best.

10/10 Excellent

YI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel decor is amazing, gives the local vibes and is located in Albaicin, within walking distance to san nicolas lookout. There is also a bus right in front of it can take you to Alhambra directly. Detailed touring recommendations are provided for everyone which is very helpful! Breakfast is also great with yummy sweet melon :)
Response from Ingo on Feb 1, 2024
Thanks a lot Yi, it was a pleasure having you here with us.Regards.Ingo

10/10 Excellent

Eun kyung

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ingo was very friendly and kind. He was very helpful. Also the hotel was so beautiful. I want to go back this hotel in the future.
Stayed 2 nights in Dec 2023
Response from Ingo on Feb 1, 2024
Thank you very much Kyung, it was a pleasure having you with us.Hugs.Ingo

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel and awesome staff
This hotel is wonderfully located in Granada's Albacin area, easy to walk to all the sights. I can't say enough about how Ingo made our stay in Granada complete by sitting down with us upon arrival and reviewing all of the not to be missed sights, suggestions for places to eat and everything we needed to know about the hotel. It's cozy with lots of character including an indoor open courtyard that all of the rooms open on to. The breakfast area is facilitated by two lovely ladies who served up a delicious fare to start our day. On the morning of our Alhambra tour we left before breakfast so Ingo hung a bag on our door with a lunch to take with us. Parking is next door and easy to access. Ingo communicated with us extensively before our stay so that we knew exactly how to get to the parking garage and also the different tours that were available. Driving in the old town section is an adventure so it was nice to be prepared ahead of time. Our room was very spacious with a sitting area, large double bed and a nice sized bathroom with tub /shower. Instead of throw away toiletry bottles, there were large bottles of soap, shampoo and shower gel which is much more environmentally friendly. Overall, an incredibly well run hotel.
Stayed 3 nights in Nov 2023
Response from ingo on Nov 22, 2023
Linda, Rob thanks a lot for everything you where very special guests and it was a pleasure having you here and helping you out in all what I could.Big hugs and you are always welcome again.Ingo

10/10 Excellent

Muhammet, Minneapolis

Stayed 1 night in Jun 2023
Response from Ingo on Aug 20, 2023
Thanks a lot Muhammet, it was a pleasure having you here with us.Best regards.

10/10 Excellent

Byeong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Great location near by Marador of Nicolas... Ingo is the man with lots of help and special thanks to him.
Stayed 3 nights in May 2023
Response from Ingo on Jun 12, 2023
Thanks a lot Byeong, was a pleasure haven you here with us.Big hugs.Ingo

10/10 Excellent

suzanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. Simple breakfast perfect. Great restaurants each end of street. Only negative was rollaway bed-pretty uncomfortable, otherwise wonderful stay.
Stayed 3 nights in Apr 2023
Response from Ingo on Apr 12, 2023
Thank you Suzanne, was great having you with us.Regards

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Historic charm and great location! Staff was so helpful. Love the little touches like the tea/coffee service available all day, the various sitting areas and the lovely decor.
Stayed 3 nights in Mar 2023
Response from Ingo on Mar 28, 2023
Frank, thanks a lot, was a pleasure having you 2 here with us.Hugs

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay. Only downside is that I wish we had booked another night
Response from Ingo on Jan 8, 2023
Thanks Daniel, I hope you come back again, you are always welcome.Regards.

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is truly first class! Walk ability was somewhat compromised due to traffic on narrow roads.
Stayed 2 nights in Jun 2022
Response from Ingo on Jul 3, 2022
Thank you very much David

10/10 Excellent

Maria-L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in el Albaicin
Amazing experience. Perfect location. Very good communication with the hotel
Stayed 3 nights in Mar 2022
Response from Ingo on Mar 25, 2022
Thank you very much Maria.

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This one's a winner
Wow...an amazing hotel in a wonderful location. We loved this place...such a pleasant surprise. We were pleased with everything, including the very friendly and helpful family staff. The room was comfortable and charming, the parking was easy, and the breakfast was great.
Stayed 1 night in Aug 2021

8/10 Good

jolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

jolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Albaycin
Small hotel in original Spanish house on old town opposite the Alhambra but no views. Very nice owners . Lots of walking up and down so this location is not for the older generation.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old property with antique features. Spacious and comfortable.
Stayed 3 nights in Mar 2020

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location presents some challenges but real Granada
We could not find the hotel using the gps in our rental car and got into some near impossible situations in the very narrow twisting “streets,” but one of the staff sent someone to find us and lead us to the hotel, which is located on a narrow 1-way cobblestone street in the oldest part of the city. We greatly appreciated that but the situation was nevertheless stressful. The hotel door opens directly onto that narrow street which is used by cars, taxis, trucks, and minibuses, making it important to listen and peek out carefully before exiting; there’s a warning sign on the inside of the door to this effect. There is no sidewalk. The hotel was otherwise nice, and the breakfast good. There are some restaurants and bars in the neighborhood but it is much better to take one of the small buses that pass frequently down the hill to the main city for restaurants and the famous tapas bars.
Stayed 3 nights in Feb 2020

10/10 Excellent

MGG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and having free parking right in the property was so helpful. Staff was very helpful. Everything is within walking distance, we even walk to the Alambra (1mile away) but the bus stop in right next to the hotel. Pretty quiet, we had a great night sleep.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very helpful and kind. The location was very good.
Stayed 1 night in Feb 2020

8/10 Good

RBB, Richmond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and great staff. Stayed in the house which is steps away from the main hotel.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020

10/10 Excellent

Rosa, New York

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, the people was nice. What else one can expect. Location is pretty cool as well.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Great location Albaicín to take photos of Alhambra, 10 min walk from hotel
Stayed 2 nights in Dec 2019

10/10 Excellent

Doreen

Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply amazing. Free bottle of welcome wine. You can take a glass and walk two blocks to plaza Nicolas to watch the sunset of Alhambra. What more can you ask for. Perfect location and the friendliest staff. The chef ran out to give me some apple and short cake to go as I was waiting for Uber to the airport and didn’t have breakfast.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying in this beautiful hotel. The area and the whole city is steeped in history and very traditional. The staff were very friendly and helpful. The room was lovely and comfortable and had a huge comfy bed. There were complimentary drinks - water, coke and beer that were replenished during our stay, which was a nice touch. The area is very hilly with narrow roads and lanes (you can see it from the Alhambra when you go there) but there is a little red minibus that goes to and from the city every 10 minutes and another that takes you to the Alhambra. We loved Granada and we are so glad we chose to stay in this quaint hotel.
Stayed 2 nights in Dec 2019

10/10 Excellent

Qin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Granada style hotel. Old and pretty.
It is a beautiful place. Bed is very comfortable. Breakfast is nice made. This place matches Granada style. Strongly recommend.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location: a little bit away from town center and noise, but very walkable distance. Close to other nice bars/cafes. The house is very roomy and nice with much character. Staff is very nice, helpful and knowledgeable of the area. Breakfast was very nice with eggs cooked to order.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay stay
Great if you want to experience staying in Albayzin... Small streets and best views overlooking the city. Older small hotel...good for 1 night trip. Only negative were noisy people floor above us who stayed up late.Staff was very accommodating. Parking garage was available
Stayed 1 night in Nov 2019

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay in Grenada
Excellent service, friendly staff, great breakfast, in a historical hotel. Location was the best, excellent view of the Al Hambra from nearby.
Our bedroom
The court yard
The hotel sitting area
Another view of our brdroom
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy, though it was a bit of a pain to drive to. The hotel is in a nice location, but there are limited food options nearby (easy 15 min walk to downtown opens things up). Rooms are nice and quite and dark which is a plus.
Stayed 2 nights in Oct 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

10/10 Excellent

Camille

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel, nice and helpfull service
Very charming hotel in a typical andalusian house with an interior patio in the beatiful arabic district of albacin. Good breakfast, big bedroom, reception service nice and helpfull, parking a little bit expensive but near the hotel. Walking distance till alhambra : a little long (30mn) when the visit starts early in the morning
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a truly wonderful hotel. Staff were extremely friendly and helpful and the building itself is a delight, with the rooms set around an open courtyard on two floors. All the rooms are uniquely furnished with antiques collected by the owner. There is a wonderful lounge area to relax in in the front of the hotel, where you can make yourself a cup of coffee or tea. They also offer Sherry and candies. You can see the Alhambra from some of the rooms and from the upstairs balcony. St Nicholas view point is just 5 mins walk away and, if you like to walk, it is an easy walk into central Granada and back. if you prefer, you can get to the hotel on the C31 or 32 minibuses, which stop right next to the hotel
Stayed 2 nights in Oct 2019

8/10 Good

Denis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the middle of the old part of Granada
We stayed in the little casa close to the hotel. Nicely located in the old part of Granada. Perfect to walk around. The house has everything needed and makes you feel the experience of a local. The service from the staff is amazing and the breakfast is filling (offered at the hotel). We had problem with the WiFi but that didn't made our stay bad, we were able to walk to the hotel if needed.
Stayed 1 night in Oct 2019

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best place to stay in Grenada
It was a charming old home with excellent support from the folks in reception.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff, nothing is too much trouble for them. The hotel is in a great location and with it being small the customer service and attention given to you is Excellent. Highly Recommended!!!!
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a unique small hotel that provides guests with excellent service A short walk from the St. Nicholas viewpoint and the Grand Mosque of Granada
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Visit to Alhambra
We enjoyed our stay in Granada very much we went to the Alhambra which was the main purpose of our visir
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great attention, beautiful place, delicious breakfast. It was a lot more than expected!!! Highly recommended!
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Granada....tierra soñada por mi
Fantastic location, maybe a bit hard to get to but worth it. From our room the view of the Alhambra were great and only a few metres from restaurants, there was also a bus to the Alhambra that stopped right at the door of the hotel... and it parking was included.
Stayed 2 nights in Sep 2019

4/10 Poor

Sue, Montreal

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
I appreciate the history and the staff of this place. However, the cleanliness was not up to par, the spring bed was uncomfortable, the AC unit was weak and the location is quite hazardous (the main door is right on a busy street and each time we stepped out we almost got hit by a speeding bus or taxi). This hotel is over rated on the Lonely Planet and by other guests. To me, it felt like we were staying in a cheap motel and payed for a luxury boutique hotel (as what was described in the travel book)
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very beautiful that I'm sure you know by now but what you mean I know is how warm the service is. We needed some special accommodations and and with a little kindness they made all our troubles go away.
Stayed 1 night in Sep 2019

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Stayed 7 nights in Aug 2019

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Homely hotel in fabulous location
Fabulous location and nice touches like home made jam and fruit “schnapps”. Obliging staff. Comfortable room although the aircon was not 100% effective. Beds too firm for me. Great for exploring the Albayzin and amazing views of Alhambra.
Stayed 3 nights in Sep 2019

10/10 Excellent

Allen, LA CA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was located in the Albayzin area right next to Santa Isabel la Real, right by the 31/32 bus stop. The hotel is on the hillside, which meant a lot of walking up and down(still only 15-18min walk to major interest) - I wasn’t aware of this, but the bus makes it easier and still, the area was very beautiful especially at night, near a view of the entire city of Granada/the Alhambra. Staff was kind enough . It was a nice cozy stay
Stayed 1 night in Sep 2019

8/10 Good

Silvia

Stayed 2 nights in Aug 2019

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay and enjoy true Granada
Great place in the best location of the old center in Granada... if you want a true local experience, this place its the one
Stayed 1 night in Aug 2019