Travelers can savor local dishes at the on-site cafe before exploring the peaceful garden, then return to find attentive staff ready to assist at the front desk.
Zerenity Hotel & Suites combines the best of Cebu with practical amenities like a grocery store and the on-site Zen Cafe. Enjoy a garden for quiet moments, complimentary self-parking, and daily newspapers. Guests consistently praise the helpful hotel staff.
Located in Cebu City, Zerenity Hotel & Suites is in the business district. Colon Street is a notable landmark, and travelers looking to shop may want to visit Ayala Center and SM Seaside City Cebu. Cebu International Convention Center and SM City Cebu are two other places to visit that come recommended. Visit our Cebu City travel guide
San Miguel Road, Corner 1st St. Villa Amores, Apas, Cebu City, Cebu, 6000
What's nearby
Cebu IT Park
1 min walk - 0.1 km
Waterfront Cebu City Casino
13 min walk - 1.2 km
Ayala Center
4 min drive - 2.6 km
Ayala Malls Central Bloc
2 min walk - 0.2 km
Gaisano Country Mall
10 min walk - 0.9 km
Getting around
Mactan - Cebu Intl. Airport (CEB)
40 min drive
Restaurants
Dean & Deluca
3 min walk
McDonald's
2 min walk
Ally Mango
4 min walk
Korean Beautiful Chicken
6 min walk
Mang Inasal
4 min walk
About this property
Zerenity Hotel & Suites
Hotel near SM City Cebu
Located close to Cebu International Convention Center and Casa Gorordo Museum, Zerenity Hotel & Suites provides a grocery/convenience store, a terrace, and a coffee shop/cafe. Be sure to enjoy a meal at Zen Cafe, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
You'll also find perks like:
Free self parking
A roundtrip airport shuttle (surcharge), an elevator, and meeting rooms
A front-desk safe, luggage storage, and a TV in the lobby
Room features
All guestrooms at Zerenity Hotel & Suites feature thoughtful touches such as fireplaces and premium bedding, in addition to amenities like free WiFi and air conditioning.
24-hour roundtrip airport shuttle on request for a surcharge
Free self parking on site
Limited onsite self parking
Wheelchair-accessible parking available
Food and drink
A coffee shop/cafe
A restaurant
Restaurants on site
Zen Cafe
Things to do
TV in common areas
Family friendly
Grocery/convenience store
Laundry facilities
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
Business center
Conference center
Meeting rooms
Outdoors
Garden
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
More
1 building
8 floors
Banquet hall
Built in 2014
Room amenities
Bedroom
Premium bedding
Rollaway/extra bed (surcharge)
Bathroom
Bidet
Free toiletries
Hair dryer (on request)
Private bathroom
Rainfall showerhead
Shower
Towels provided
Entertainment
Flat-screen TV
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
More
Air conditioning
Desk
Fireplace
Free daily newspapers
Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for PHP 1150.0 per night
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Airport shuttle fee: PHP 600 per vehicle (one-way)
Rollaway bed fee: PHP 1150.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Zerenity Hotel Cebu
Zerenity Hotel
Zerenity Cebu
Zerenity
Zerenity Hotel & Suites Cebu Island/Cebu City
Zerenity Hotel Suites
Zerenity Hotel & Suites Hotel
Zerenity Hotel & Suites Cebu City
Zerenity Hotel & Suites Hotel Cebu City
Frequently asked questions
Is Zerenity Hotel & Suites pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Zerenity Hotel & Suites?
Check-in start time: 2:00 PM; Check-in end time: midnight.
What time is check-out at Zerenity Hotel & Suites?
Check-out is at noon.
Does Zerenity Hotel & Suites provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of PHP 600 per vehicle applies.
Where is Zerenity Hotel & Suites located?
Situated in the business district, this hotel is 1 mi (1.6 km) from Cebu International Convention Center and 2.1 mi (3.3 km) from SM City Cebu. Casa Gorordo Museum is 2.9 mi (4.7 km) away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Zerenity Hotel & Suites Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We stay room 310, 408 and 406. Room 310, the exhaust fan from ceiling is dripping with water and straight to toilet bowl. You will get wet while you will pee or pass motion.
There is no hand and face towel provided at all. no room slippers and door card is not working. I need to open by keys manualy. It is very hassle. The toilet alot of molds on shower side .lastly the kettle provided has burning smell when using it
Bathroom towel and bathroom rug is also dirty. No hygiene
Room 408/406 - the toilet bowl will not flush, it over flow when flushing. very dirty. Can not even fix it even after changing toilet bowl itself
The key card is not working, we need to always use manual keys to open the room.
I find that the hotel is new but the amenities is not well maintained. we requested to change room so that we will have better stay but they don't have spare room. And unfortunately they are not able to fix the issues we escalate to them.
so we end up we check out early and move to other hotel to stay.
I hope the hotel will get improved and provide the basic necessity. And be prepared especially if peak season.
Overall experience is bad and dont pass the basic requirement for accomodation
This was my second visit to the hotel and the #1 reason I love about this place are the Staff. Then you have the cleanliness of the room, and super close to IT Park (where everything is happening). The shower definitely needs an upgrade to make them all "rain shower" and an even distribution of hot and cold water. Wi-fi connections needs to be improved vastly because I do a lot of business online while on vacation. May I also suggest to have a 2 station internet cafe that are connected to a high-speed internet cable, again for tourists who does business online while on vacation. Over all, because of the Staff, Management, and tidiness of the room I'll give this place a 4 star! You can be on the bank that I will be back here next year!
BONG
Stayed 3 nights in Dec 2019
6/10 Okay
Antonio
Nov 14, 2019
Liked: Staff & service
Hotel room not as described.
Not happy with my stay, and I left my amenities in the room hotel did not even bother to info me upon checkout.
When we were on the way up to our rooms, we had a hard time operating the elevator and the staff who heard us did not bother to help us. Security guard was the one who helped us. When we went to our room, the air conditioner was not working properly and when we asked if there was another room we could move into even if we had to upgrade to a higher accomodation, the front desk personnel Jasper (he would not give us his full name) put us on hold for a long time then was snarky when we put in our request. To top it off, the toilet did not flush.
The front desk personnel was not helpful and was in fact downright rude. The morning front desk staff were friendly and accomodating. That Jasper Ian Sericon and the condition of the property needs to be attended to.
Maria
Stayed 1 night in Sep 2019
8/10 Good
Verified traveller
Aug 20, 2019
Liked: Cleanliness, staff & service, amenities
The staff are excellent. Good cleaning and sanitation.
Small restaurant with a good but limited menu. Polite servers. This is an older building and has plumbing problems. I changed rooms but the second room also had plumbing problems. Maintenance guy responded quickly but confided that the plumbing is his struggle constantly.