Terrace/patio
Check availability

Reviews of Rana Hotel

2.5 out of 5
Rana Hotel
21 D ECHAVEZ ST. CEBU CITY, Cebu

Reviews

8.0

Very good

Rating 10 - Excellent. 12 out of 29 reviews" "
Rating 8 - Good. 10 out of 29 reviews" "
Rating 6 - Okay. 3 out of 29 reviews" "
Rating 4 - Poor. 1 out of 29 reviews" "
Rating 2 - Terrible. 3 out of 29 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jerme

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness
Felt like jail Rubbish Wi-Fi Very noisy aircon. No toilet paper
Stayed 1 night in Feb 2020

8/10 Good

jonalin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ery clean and comfortable.
A new property. Very clean and comfortable. 300 peso by Grab from the airport. Short walk to a big shopping mall/food court.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Stayed 5 nights in Jan 2020

8/10 Good

Lloyd, Makati City

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and new
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Good location, nearby main street with many food options. Clean rooms and friendly staff
Stayed 1 night in Jan 2020

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2019
Response from Rana Team on Aug 6, 2019
Thank you so much for giving us a perfect Review. We look forward in welcoming you back at the hotel in the near future.

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very nice place to stay, friendly staff and security. I noticed one negative review about the staff not being friendly. The person that submitted that was out of his mind. They were great people working there and treated everyone with respect!
Stayed 1 night in Jun 2019
Response from Rana Team on Jun 22, 2019
Thank you Mr Dennis, for taking time to share with us your thoughts on your stay experience. The RANA HOTEL CEBU team is truly inspired with your appreciation of our hotel and service. We look forward to hosting your return visits ☺️. God bless!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very organized, new/modern, clean and good location.
Stayed 4 nights in Jun 2019
Response from Rana Team on Jun 29, 2019
Thank you so much for giving us a perfect Review. We look forward in welcoming you back at the hotel in the near future.

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small, simple, clean, organized, safe, comfortable and good location
Stayed 1 night in Jun 2019
Response from Rana Team on Jun 22, 2019
Cheers for the great time you had during your most recent stay at RANA HOTEL CEBU. We're thrilled to hear such a good feedback and appreciation from our valued guests, just like you. We promise to keep this up! Thank you very much!😊 God Bless!

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
New hôtel. Rooms are simples but comfortable. Staff very helpful. I highly recommend.
Stayed 1 night in May 2019
Response from Rana Team on May 23, 2019
Hello Sir Colin, Thank You so Much for giving us a perfect review, We are really glad that you had a great stay here in Rana. we look forward to welcoming you back.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern, helpful staff and first class wifi.
Stayed 2 nights in Mar 2019
Response from Wendy on Mar 5, 2019
Thank you for giving us a perfect rating! and taking the time to write such a detailed review and we look forward in welcoming you back at the hotel in the near future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic clean hotel with good value.
Check in staff were fast and efficient. The new hotel is still under construction so there was occasional noise, but otherwise it was a peaceful environment outside. The room was very clean and everything looked new. The shower water was nice and hot with good water pressure. There was a good selection of tv channels. Ayala mall is about a 20 minute walk or 10 min drive away. There is a Jolibee restaurant within a 5 minute walk. The staff were all friendly. Check out was also fast. I felt it was good value for the amount charged.
Stayed 1 night in Jan 2019
Response from Stephen on Jan 29, 2019
Dear Happy Guest. Thank you for your review and for choosing our hotel. We are very happy that you enjoyed your stay with us and we're looking forward to having you again as a guest in our hotel. :)

8/10 Good

Imelda

Liked: Cleanliness, staff & service, room comfort
Rana Hotel During SInulog Festival.
The service was good and the rooms were very clean but I believe since it's new, there were no amenities like perculator, min water, etc. The location was right on the Sinulog parade route so it was ok but difficult for transportation.
Stayed 3 nights in Jan 2019
Response from stephen on Jan 29, 2019
Dear Ma'am Imelda. Thank you for taking the time to review your stay with us. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We're very sorry to hear that there were some issues with the rooms like what you were expecting for an amenity. Please rest assured that we have addressed this with the team to ensure we improve on this. Cheers!

2/10 Terrible

Romano

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Worst so far
Worst worst worst staff not friendly incomplete toiletries toilet broken so gross
Stayed 2 nights in Jan 2019
Response from Stephen on Jan 29, 2019
Hey Sir Romano, thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. We were disappointed to learn of the shortcomings you experienced and we're currently taking steps to improve some of our toiletries. Take care!

2/10 Terrible

Hélène

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very small room you open the door from outside you see 1 bed, 2 night table and 1 TV on the wall, you have to put your suitcase on the bed because there’s no place around the bed. I ask to change the bed sheets because there was many stains . You have hot water in the shower but almost drop by drop the shower head. 1 restaurant in walking distance with 2 items on menu. Very poor location No service you have to find food where you can My rating is a generous 2
Stayed 4 nights in Mar 2024

8/10 Good

Linnea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fresh, clean and affordable rooms, We Will come back
Stayed 3 nights in Feb 2020

10/10 Excellent

JIE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and warm new hotel
This hotel is brand new with 3 floors but no elevator. The location is walking distance to the attractions, and located in a quiet place. They have 24 hrs reception and security people. Room is small and simple with TV, hot shower. The only thing is the wall was too thin and could hear about the noise of sleeping from next room. I stayed there on 25th Dec, and they give me a sweet gift which is really sweet. Recommend to stay with RANA.
Stayed 1 night in Dec 2019

8/10 Good

Lowe

Liked: Cleanliness, staff & service, property conditions & facilities
Prisvärt hotell
Ett helt okej hotell för det priset! Trevlig personal och ett stort plus till natt vakten som var otroligt hjälpsam! Promenad avstånd till Ayala och mango square! Här bor jag igen om jag besöker Cebu city.
Stayed 3 nights in Dec 2019

8/10 Good

Sven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New and shiny
A brand new place and all was very good in ok neighborhood. Can recommend it.
Stayed 3 nights in Dec 2019

8/10 Good

usamy, Tokyo

Travelled with group
Liked: Cleanliness, staff & service, amenities
私が行った時にはエレベーターが調整中で使えず、荷物を自分で持って階段を登らなければいけませんでした。後、窓が廊下に面しているので常にスライドを閉めていました。さらにトイレとお風呂にも窓がついてて、向かいの部屋の人が見ようと思えば覗ける高さにあり少し心配でした。
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal
Gute Lage, spontan, freundlich und sauber.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
比較的新しく綺麗でした。細い道路沿いにあり夜はかなり暗くなるがジプニーが頻繁に通るので不便は感じなかった。 残念だったのはホテルの作りです。全部の部屋ではないが客室の窓が通路側にあって覗けます。ずっとカーテンしておかなければいけません。あとトイレの窓から隣の部屋のトイレが少し見えます。そして上の階の窓からも見える構造です。 宿泊する人はトイレの窓に気をつけてください
Stayed 4 nights in Jul 2019
Response from Rana Team on Aug 8, 2019
Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We greatly appreciate your comments about aspects of the room that need updating. We are currently on our soft opening stage and still currently updating some of our facilities.We hope that you will give us a chance to make amends by still considering us in your future stay.

6/10 Okay

Emma

Liked: Cleanliness, staff & service
Disliked: Room comfort
Funkar för mellanlandning
Stenhårda sängar och långt till dagligvaruhandel. Även långt till restauranger. Närområdet är väldigt smutsigt. Men nybyggt hotell! Och endast ca 15 min till piren
Stayed 1 night in Mar 2019

8/10 Good

jun

Liked: Cleanliness, staff & service, property conditions & facilities
ホテルは清潔感があり、スタッフも親切で良かったです。
Stayed 3 nights in Feb 2019
Response from Wendy Tamsi on Mar 2, 2019
Thank you for the kind words for the staff and we look forward to welcoming you back at Rana Hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from Wendy Tamsi on Feb 3, 2019
Thank you for giving us a perfect rating. Hope to see you soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from wendy tamsi on Feb 3, 2019
Thank you for giving us a perfect rating. Hope to see you soon.