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Overview of Grand Memories Santa Maria - All Inclusive

Photo gallery

Featured Image
On the beach, white sand, beach towels, snorkeling
On the beach, white sand, beach towels, snorkeling
On the beach, white sand, beach towels, snorkeling
Outdoor pool, pool umbrellas, sun loungers

Grand Memories Santa Maria - All Inclusive

3.5 out of 5
Guests rated this property 2.9/5 for cleanliness.

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationPlaya Las Gaviotas10 min drive
    AirportCayo Santa Maria (SNU-Santa Clara)12 min drive
    Popular LocationCamilo Cienfuegos National Museum72 min drive
    Popular LocationCaibarien Beach75 min drive

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Junior Suite (Superior)

  • 440 sq ft
  • Sleeps 3
  • 2 Double Beds

Deluxe Suite

  • 791 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed

Junior Suite

  • 440 sq ft
  • Sleeps 3
  • 2 Double Beds

About this area

Cayo Santa Maria

Located in Cayo Santa Maria, Grand Memories Santa Maria - All Inclusive is on the beach. Local points of interest include Playa Las Gaviotas.
Popular Location

What's nearby

  • Playa Las Gaviotas - 10 min drive
  • Camilo Cienfuegos National Museum - 72 min drive
  • Caibarien Beach - 75 min drive

Restaurants

  • BUFFET RESTAURANT — 1 min walk
  • GRAZIE ITALIAN RESTAURANT — 1 min walk
  • Yangtse — 7 min walk
  • Criollo — 7 min walk
  • La Goleta — 7 min walk

About this property

Grand Memories Santa Maria - All Inclusive

Family fun at the shore
Spend the day playing on the beach then return to dine at one of Grand Memories Santa Maria - All Inclusive's 5 restaurants. All 342 rooms offer balconies or patios, minibars, and TVs with satellite channels. Other amenities available to guests include coffee makers, hair dryers, and safes. Limited housekeeping is available.
Grand Memories Santa Maria - All Inclusive offers 342 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies or patios. Televisions come with satellite channels. Coffee/tea makers and minibars are provided. Bathrooms include bathtubs or showers and complimentary toiletries. Housekeeping is provided on a limited basis.
An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court.

The recreational activities listed below are available either on site or nearby; fees may apply.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 24 between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: WiFi (USD 1 per hour)

Parking and transportation

  • Free self parking on site
  • Free offsite parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 5 restaurants
  • 1 beach bar, 1 poolside bar and 1 bar

Things to do

  • Beach volleyball
  • Children's pool
  • Kayaking
  • Outdoor pool
  • Outdoor tennis court
  • Snorkeling

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Outdoor pool

Conveniences

  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Hair salon
  • Housekeeping (limited)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Outdoors

  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Minibar

Outdoor space

  • Balcony or patio

More

  • Iron/ironing board
  • Phone
  • Safe

See similar properties

Policies

Check-in

Check-in from 4:00 PM - noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for wireless Internet in public areas: USD 1 per hour (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Grand Memories Santa Maria All Inclusive All-inclusive property
Grand Memories Santa Maria All Inclusive Cayo Santa Maria
Grand Memories Santa Maria All Inclusive
Memories ta ia Inclusive
Grand Memories Santa Maria All Inclusive
Grand Memories Santa Maria - All Inclusive Cayo Santa Maria

Frequently asked questions

Can I cancel my reservation for free at Grand Memories Santa Maria - All Inclusive and receive a full refund?
Yes, Grand Memories Santa Maria - All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Memories Santa Maria - All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
Does Grand Memories Santa Maria - All Inclusive have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Grand Memories Santa Maria - All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Grand Memories Santa Maria - All Inclusive?
Self parking is free at this property; nearby parking is also free.
What time is check-in at Grand Memories Santa Maria - All Inclusive?
Check-in is from 4:00 PM - noon. Late check-in is available during limited hours.
What time is check-out at Grand Memories Santa Maria - All Inclusive?
Check-out is at noon.
Are there all-inclusive benefits at Grand Memories Santa Maria - All Inclusive?
Yes, the property is all-inclusive.
Where is Grand Memories Santa Maria - All Inclusive located?
Nestled on the beach, this Cayo Santa Maria property is 4.1 mi (6.5 km) from Playa Las Gaviotas.

Overall score and ratings

2.9
Rating 5 - Excellent. 11 out of 76 reviews
5 - Excellent 14%
Rating 4 - Good. 18 out of 76 reviews
4 - Good 24%
Rating 3 - Okay. 12 out of 76 reviews
3 - Okay 16%
Rating 2 - Poor. 21 out of 76 reviews
2 - Poor 28%
Rating 1 - Terrible. 14 out of 76 reviews
1 - Terrible 18%

2.9/5

Cleanliness

3.1/5

Staff & service

2.4/5

Amenities

2.7/5

Property conditions & facilities

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service
beautiful beach and good food at the buffet despite long queues to get it. Room needs to be totally refurbished to be compared to an European 5 stars resort! However, the staying was pleasant!
Stayed 5 nights in Mar 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent condition great attention super nice Súper clean the rooms bathroom excellent love the place
Stayed 2 nights in Nov 2019

1/5 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
My experience is excellent because the hotel have comfortably, the staff is very friendly, the food is too much and more Thank you
Stayed 3 nights in Sep 2019

2/5 Poor

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst experience. I will never go back to this hotel.
Stayed 2 nights in Aug 2019

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