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Reviews of Il Principe Hotel

4 out of 5
Il Principe Hotel
Via Alessi 24, Catania, CT

Reviews

8.4

Very good

Rating 10 - Excellent. 335 out of 739 reviews" "
Rating 8 - Good. 263 out of 739 reviews" "
Rating 6 - Okay. 86 out of 739 reviews" "
Rating 4 - Poor. 36 out of 739 reviews" "
Rating 2 - Terrible. 19 out of 739 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Terri, Alameda

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Roberta on May 17, 2024
Dear Terry, we are grateful for the positive evaluation.Our goal is to make your stay more comfortable every day.We are looking forward to seeing you soon.Kind regardsRoberta

10/10 Excellent

lucy

Liked: Cleanliness, staff & service
Super noisy at night
Stayed 2 nights in May 2024

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very kind and attentive. The location was excellent. Great breakfast buffet!!! Very clean.
Stayed 2 nights in Apr 2024

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with helpful staff.
Stayed 2 nights in Apr 2024

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and kindly people
Stayed 3 nights in Feb 2024

4/10 Poor

Ali

Business traveller
Disliked: Amenities, property conditions & facilities
Room very small
Stayed 2 nights in Jan 2024

10/10 Excellent

Natu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location!
This property is centrally located. Made it very ease to enjoy the city. Roberta - front desk, went out of her way to be very helpful.
Stayed 1 night in Jan 2024
Response from Roberta on Feb 1, 2024
Good morning!So glad that you enjoyed the hotel and that you appreciated my help. It was a pleasure for me to welcoming you.I look forward to seeing you again!A presto! :)Roberta

10/10 Excellent

Rodel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Michelangelo

Liked: Cleanliness, staff & service, property conditions & facilities
Experinecing Catania at night was worth the visit. And getting to the airport was easy.
Stayed 1 night in Nov 2023

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wifi unreliable
Stayed 1 night in Oct 2023

10/10 Excellent

Sarah, Sacramento

Beautiful hotel and very helpful staff!
Stayed 1 night in Sep 2023

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast staff found me a delicious gluten free croissant as well as other options! Much appreciated
Stayed 1 night in Sep 2023

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was central, well priced and very clean and comfortable.
Stayed 1 night in Sep 2023

4/10 Poor

german

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viejo, descuidado, baños viejos y sucios, pésima experiencia
Stayed 1 night in Sep 2023

10/10 Excellent

Christopher

Stayed 1 night in Sep 2023

8/10 Good

simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we were disappointed with the booking/lack of booking of a taxi to take us to the airport at the end of an enjoyable short stay.
Stayed 1 night in Sep 2023

10/10 Excellent

Nivia, Chino

Liked: Amenities
Cannot say enough good things about the property. Centrally located to many sightseeing points of interest and not far from the cruise ship terminal (although I wouldn’t walk pushing big suitcases because of the cobble stone streets and traffic). Staff is extremely helpful and courteous. There was no airport pick up, but taxis outside airport are a good option for about 37 Euros. My room was EXCELLENT! This is a very good place for any SOLO traveler.
Stayed 1 night in Sep 2023

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in great location
Friendly and helpful staff, clean and comfortable hotel is also a great location to see the City. Wish we’d been staying longer
Stayed 1 night in Aug 2023

6/10 Okay

kelly maree

Great location
Location was great, but room abit old and dated could do with an update. Staff friendly and attentive. Was good for one night.
Stayed 1 night in Aug 2023

8/10 Good

armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WILL STAY AGAIN
GREAT LOCATION. NICE ROOMS AND GREAT SERVICE.
Stayed 1 night in Aug 2023

10/10 Excellent

Maria

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

DANIELA

Liked: Staff & service, property conditions & facilities
Loved everything about this hotel.
Stayed 1 night in Aug 2023

2/10 Terrible

Aleksandar

Stayed 1 night in Jul 2023

10/10 Excellent

Lynn

Travelled with family
Excellent staff. Comfortable accomodations
Stayed 4 nights in Jun 2023

10/10 Excellent

Alessandra

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location and walking distance to many restaurants!
Stayed 2 nights in Jun 2023

6/10 Okay

Kerry

Travelled with family
Hotel was nice and location good - room fine as well but we all had issues with the rooms being very warm with spotty AC and the flattest, most uncomfortable pillows (no extras) known to man!
Stayed 1 night in Jun 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent position, easy to find (sign posted), clean lovely hotel
Stayed 2 nights in May 2023

6/10 Okay

Michelle

Disliked: Property conditions & facilities
Dated and drab. Breakfast not great. Central location. Ok for a 1 night stay
Stayed 1 night in May 2023

10/10 Excellent

Rachel

Stayed 1 night in Apr 2023

10/10 Excellent

Lone

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our second time and more will definitely follow! Very central yet very quiet and with excellent service!
Stayed 1 night in Dec 2022
Response from The hotel staff on Dec 12, 2022
Dear Guest,thank you for your wonderful review.We hope to see you again soon.Warmest regards

4/10 Poor

Arturo

Travelled with partner
Disliked: Property conditions & facilities
My wife and I took a superior deluxe room at the Principe di Catania for a celebration. The area is very central, other parts of the hotel are ok, as is the breakfast, but our room was disappointing and in bad shape. The window was faulty and therefore more noise came in. The room had a double bed and then two more beds in a sort of mezzanine, which took away the size of the room which was small. A light bulb was burnt out and it didn't allow you to look in the wardrobe. There wasn't even an armchair. The TV was leaning against a small table. Two electrical sockets were broken, with wires showing. Wall sconces, soap dishes and toilet roll were loosely fixed and wobbled. Bottom line, the room was dowdy and in need of maintenance. We complained to reception, they promised us a phone call from the manager which never came. They did fix little things, like a bedside table that wobbled, leaving the rest unrepaired. In short, our experience was not a superior deluxe room in a hotel with many stars, but a small frustration.
Stayed 2 nights in Dec 2022

8/10 Good

Marie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I love the building, the location and the service. Taking a shower was kind of difficult as the bathtub is slippery and I was afraid to fall, perhaps a mat would had been helpful
Stayed 3 nights in Aug 2022

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

6/10 Okay

Yasmin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Nice property close to the city center for a few nights’ stay in Catania. Proximity to the main piazza was a huge plus. Overall, a typical European hotel. Our only complaint is that our rental car was damaged after being parked by the hotel (the bottom of the trunk collapsed as though the spare had been taken out, and we left with a small chip in the windshield).
Stayed 2 nights in Aug 2022

10/10 Excellent

TANIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
The location of the hotel was perfect for the city centre. In the middle of everything. The staff were all so helpful. The rooms air conditioned , mini bar in room , very spacious rooms with balcony. Very clean and a beautiful old building. Breakfast and coffee was lovely
Stayed 3 nights in Aug 2022

10/10 Excellent

Stefanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night in Catania
Very good location. Staff very customer friendly.
Stayed 1 night in Jul 2022

8/10 Good

kristen

Travelled with family
Liked: Staff & service, amenities
Great location
Stayed 1 night in Jul 2022

8/10 Good

Susan

Stayed 1 night in Jul 2022

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2022

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location, super staff
Stayed 1 night in May 2022

10/10 Excellent

Michael

Stayed 1 night in May 2022

10/10 Excellent

Norman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff and bell man were fabulous
Stayed 4 nights in May 2022

10/10 Excellent

Kim

Liked: Staff & service
In the middle of the action in Catania, yet tucked away. Very quiet rooms.
Stayed 1 night in May 2022

10/10 Excellent

José

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent.
Stayed 2 nights in Apr 2022

8/10 Good

Janette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, renovated, very clean!
Great location, very updated and very clean. Good breakfast. Only minor issue was a bit of noise from the other rooms. Doors were stiff and so every time anyone opened one, we could hear it...
Stayed 4 nights in Mar 2022

10/10 Excellent

Grzegorz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2021

6/10 Okay

carlo Maghakian

Stayed 1 night in Feb 2022

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs Up
Couldnt ask for a better location, and very nice helpful and friendly staff. They reached out to me prior to my stay to clarify the best address to use in the GPS and also helped me pre arrange on site parking. Good choice.
Stayed 1 night in Nov 2021

10/10 Excellent

Ahmed H

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply amazing!
Stayed 1 night in Nov 2021

10/10 Excellent

Hamilton C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & quiet room and great service
We received and upgraded room with the bathtub made us very happy. The receptionist, Robarta’s suggestions of the restaurants and places to go was very helpful. We will go back there if we visit lovely city of Catania.
Stayed 2 nights in Nov 2021