Family Studio, Terrace | Private kitchenette
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Reviews of My Loft Anfa

4 out of 5
My Loft Anfa
Rue Lahcen El Basri, Casablanca, Casablanca

Reviews

8.0

Very good

Rating 10 - Excellent. 25 out of 57 reviews" "
Rating 8 - Good. 18 out of 57 reviews" "
Rating 6 - Okay. 5 out of 57 reviews" "
Rating 4 - Poor. 3 out of 57 reviews" "
Rating 2 - Terrible. 6 out of 57 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, room comfort
Do not book here
The rooms were dirty there was mold on the air conditioner. There were no towels in either room. The key didn’t work so we didn’t have a key the 1st day! And we were locked out from the entire hotel when coming back from dinner
Stayed 2 nights in Feb 2024
Response from Yanhotels Director on Feb 12, 2024
Dear Customer, We are are sorry for any inconveniences you had during your stay , I am the group director and I will personnaly follow up this matter , this is our first week and I can assure you that the towel issue has been resolved already.As for the keys each have a key so not sure what happen did you approach reception for assistance. For the night issue and we reiterate our apologies, we will review the cameras and it happened that we found the night receptionist left his position we will take swift actions. My sincere apologies Kind regards Rachid

8/10 Good

Mohammad

Liked: Room comfort
Stayed 1 night in Jan 2024
Response from Yanhotels Director on Feb 26, 2024
Bonjour Moahmmad, I hope your stay with us was satisfactory and don't hesitate to let us know if there is anything we can chnge to make the experience better.Kind regards The Director

10/10 Excellent

Umer

Travelled with family
Liked: Cleanliness, room comfort
Convenient Location
Convenient location with made to order breakfast, street parking available in the neighborhood.
Stayed 1 night in Feb 2023

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good except the bad smell coming out of the toilets. The flush system does not work well and there is a continuous bad smell, they need to solve this issue. It makes the mood of a person very bad to smell that.
Stayed 9 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Good location, plenty of restaurants within 5min walk, very friendly staff. BUT, upon my arrival on the first night, the hotel was overbooked and did not have a room for me despite my reservation. This was very annoying after a days travel and being very tired. However, they did find me an alternative hotel for the night and arranged my transfers. Other than that, I had a pleasant stay.
Stayed 6 nights in Jul 2021

2/10 Terrible

Verified traveller

Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very good experience Overall property was very nice Room was good Location was very good Staff was very friendly and helpful We like the location Air conditioning unit was good works Few small things needs to fix I let them know Other than that very lovely 😊 Thank you 😊
Stayed 2 nights in Nov 2019
Response from Mohamed OUHAIROU on Nov 20, 2019
Hello, We thank you for the interest you bring to our hotel, and thank you for your compliments in waiting to see you again.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff were super nice I felt like I was home thank you !
Stayed 10 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice comfortable place! Friendly staff and very close to Hassan mosque II.... We had a long connection back home so i got the hotel to see a bit of Casablanca and this hotel worked out perfectly Restaurants all around it and close to most of the highlights area Definitely would stay here if i go back to to Casablanca
Stayed 1 night in Jul 2019

2/10 Terrible

Travelers2019

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and staff trys to help but they look bored as place is always dead thats about it. If you are going to Morocco or Casablanca for 1st time vaca i wouldnt stay tbere as i just did and learned the hard way. Breakfast poor basically juice, cofffee and mini hard breads. Inedible croissants. Sliding doors wont lock. Toilet dont work. Reported both issue got no feedback. Language big issue unless you speak arabic or French.
Stayed 2 nights in Jul 2019
Response from ABDERRAZAK on Jul 24, 2019
Dear TERRIBLE, Thank you for taking the time to write to us after your stay at our establishment. We are sorry that the service and the service did not live up to your expectations and we beg you to accept our sincerest apologies and We are always sorry when one of our customers complains but we promise you that we have seriously considered your remarks and we are doing our best to correct the situation as soon as possible. please accept, our best regards.

10/10 Excellent

Yannick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location and very helpful staff, very welcoming, would recommend it!!! You also have your own cooking facilities in the loft everything you need inside
Stayed 4 nights in Jul 2019
Response from ABDERRAZAK on Jul 7, 2019
Dear Yannick , Thank you very much for choosing our hotel during your visit to Casablanca. It is a pleasure to hear that you had a pleasant stay among. Thank you for sharing your experience by leaving a positive review of your stay. We are delighted to hear that we have lived up to your expectations and would be very happy to welcome you again on your next visit cordially

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

4/10 Poor

Kim

Disliked: Staff & service, property conditions & facilities, room comfort
Never again
my room was nothing like the pictures on your site . I got a suite that showed 3 single beds and got 1 full size bed . I made the reservation for 2 . But ended up having 3 and had np when there was additional. Once we got them to understand that we were not sleeping together , we ended up with a person on the sofa ( which so happen to be comfortable , a person in the bed and a person on a cot ! . Aside from that we were never given enough towels to accommodate all of us. The balcony doors didn’t lock , we called to address it and was told “we would be . We are on the 4th floor” needless to say I won’t return
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Lacking in the details but good location
The place is an apartment-hotel. Has 24/7 reception that I found friendly and attentive. I didn't need much besides check in and out and few other questions but all went smooth. The decor in the room is nice but finishes are lacking. The room was not clean to my satisfaction with random hairs on the bed, toilet could be cleaner with droplets marks, had no towels ready in room but was immediately given without asking as the guy who showed me in noticed. Overall the place is nice, didn't use the kitchen and saw the coffee machine had no capsules so can't rate it. The place needs more attention to detail and cleanliness. Price is just ok for what you get, at a little bit more you can already sleep in the 4 star Barcelo hotel which I stayed few times but wanted to try this to know other options.
Stayed 3 nights in Feb 2019

6/10 Okay

Thuyvi

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Modern hotel for a fair price
Shower was clogged, but was fixed in a timely manner. Overall, a decent experience for a group.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Houda, on Nov 13, 2018
Dear Guest, We thank you for your interest showen to our hotel. all my Loft Hotel Staff thank for your review. Looking forward to welcome you next time. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Oct 2018
Response from houda on Nov 13, 2018
Dear Guest, We thank you for your interest showen to our hotel. all my Loft Hotel Staff thank for your review. Looking forward to welcome you next time. Best regards,

10/10 Excellent

SSD, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New property, studio-like suite apartment, great location and value. Friendly and helpful staff.
Stayed 2 nights in Sep 2018
Response from Houda on Oct 9, 2018
Greeting from My Loft, We thank for your interest showen to our Appart Hotel. Hope that you reach your home safely. All staff my Loft thank you about the nice review, and we would like to welcome you next time. Best regards,

10/10 Excellent

CL, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great modern hotel, 30 minutes walk to Hassan Mosque. Very clean and spacious with two balconies and a small kitchen. Staff is friendly.
Stayed 3 nights in Jul 2018

10/10 Excellent

Cristina, washington, dc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious rooms in city
Very clean and large rooms. Good location. ~25 minutes walking to mosque. Friendly staff members.
Stayed 1 night in Jul 2018
Response from Houda on Jul 20, 2018
Dear Guest, We thank you for your interest showen to our hotel. Also we thank you for your review, and we looking forward to welcome you next time, Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Riad
The Riad was very cute. The staff were very welcoming. It is extremely tough to find so I would suggest having them pick you up. The Riad is very close to the main market and convenient to walk to everything.
Stayed 1 night in Jun 2018
Response from Houda on Jul 20, 2018
Dear Guest, We thank your for your interest showen to our hotel. We are so glad for your review, and we looking forward to welcome you next time. Best regards,

4/10 Poor

Alaa, north carolina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They look at you as a walking dollar bill!! I asked the guy at the counter that I needed to exchange a $100 bill and he offered me to exchange it for me. I agreed and later on that day I found out from an official exchange place that he gave me 200 dirham less.
Stayed 2 nights in May 2018

8/10 Good

Janiece , Casablanca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little boutique hotel. Beautifully decorated spacious room..Very helpful staff.
Stayed 2 nights in Apr 2018
Response from Amar on May 21, 2018
THANK YOU Mme Janiece Our staff would like to thank you for these nice comment, and you'r always welcome in your Hôtel. Best regards.

6/10 Okay

Charlene

Liked: Staff & service
Disliked: Cleanliness, room comfort
Over priced and over rated.
Good location. Spacious. Was not as good as the pictures appeared. We used several taxis and they all had difficulty finding the hotel. We had 2 sliding doors and neither one would lock. The sheets were clean but there was hair on the mattress underneath the sheets (no mattress cover), one of the pillows was stained. It was advertised as a queen bed and 2 sofa sleepers; they were not sofa sleepers as we in the US know them, they were simply sofas that you could sleep on. Overall, it just didn't feel safe or clean and seemed overpriced.

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay! Staff was very helpful and I loved my room.
Response from Houda on May 1, 2018
Dear Megan, We Thank you for your booking and your interest showen to our hotel. we thank you also for your review, and we looking forward to welcome you in casablanca and also My loft Anfa in best conditions. Best regards

2/10 Terrible

Johnny, California Bay Area

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bad place in an area with good alternatives
The place is not well maintained (see pictures), my room was dirty, and the staff was not really friendly. For US $ 100 a night one can find much better in this area. They could not even get the coffee cartridges into my room within 3 days, so the coffee maker was useless. That is all to be said about this disappointing experience. I shortened my stay for these reasons.
Stayed 3 nights in Apr 2018
Response from Amar on May 19, 2018
Than you Mr Jhonny I would like to thank for those remarks, and every thing that you said can makes us progress, to let you know, we took off all the inox items from the bath rooms and all the rooms get fresh painting , hope to see you again in our hôtel to let you see the changes. Best regards

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Not worth it
We booked a suit for 4, there was only one bed, 2 of us had to sleep on sofa (not sofa bed), they even asked us to pay extra for 4 people. Night rate was expensive (>$240), not worth it.

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal for a couple not for family ith young adults
The only problem encountered was the extra bed. It is only suitable for children. the wooden slabs kept giving away because my son has a big built. After two days we had to remove the bed put the mattress on the floor and sleep. The food was not good either.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Houda on Mar 31, 2018
Dear Guest, We thank for your review, its was a pleasure to welcome you in our hotel. Looking forward to welcome you next time. Best regards

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient & Clean
My Loft Anfa was very convenient for our one night stay. Front desk was very nice and accommodating when checking in and out. Our room had a kitchen sink and a stove top which was a nice option to have. We also had the outdoor patio area that was really cute. The room was generally pretty clean, only downfall was that in the shower the soap handle had a lot of mold and rust build up. Otherwise, everything else was perfect! I would definitely recommend this hotel to anyone visiting Casablanca that's on a budget!
Stayed 3 nights in Mar 2018
Response from Houda on Mar 31, 2018
Dear, We hope that your reach your home in safe, it was a pleasure to welcome you in My Loft, also we thank your for your review. Looking forward to welcome you next time. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Stayed in a 1 bedroom unit with small kitchenette. Missed a microwave. 2 spacious decks, but no way to lock or even fully close the doors to them. No other problems. Friendly, English speaking staff.
Stayed 3 nights in Feb 2018
Response from Houda on Mar 31, 2018
Dear Guest, We thank you for your review, we hope that you enjoy your stay. Looking forward to welcome you. Best regards,

10/10 Excellent

Meche, NJ

Liked: Cleanliness, property conditions & facilities, room comfort
Eclectic
Wonderful stay...loved loved the room...exactly as pictured...however staff not very knowledgeable on billing and my car service was not ready to take me to the airport...
Stayed 1 night in Nov 2017
Response from Houda on Dec 26, 2017
Dear Guest, We thank you for your review, and we would like to apologise about the invoice issue. We will be happy, to welcome you next time in My Loft

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

8/10 Good

neeta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City Hotel for short stay recommended
New hotel, in the city centre. Lovely friendly helpful staff. Warm welcome in the reception when I arrived. They were aware my birthday would be during the stay so upgraded me to a lovely traditional suite - this was a thoughtful and pleasing touch. Room was excellent-comfortable & very clean. The housekeeping/cleaning staff were brilliantly thorough. Small kitchenette in the suite was useful. Bathroom was modern and large
Stayed 7 nights in Oct 2017
Response from Houda on Nov 23, 2017
Dear Neeta, Hope that our message, find you in peace. We would like to thank you about your interest showen to our hotel, also for review. Hope that you enjoy your stay in morocco, and also your birthday, all my loft staff wish you all the best. We will be happy to welcome you again in our hotel. Best regards,

8/10 Good

David, Toronto

Liked: Cleanliness, property conditions & facilities, room comfort
Comfy
Very new hotel and new to Travelocity. Get the breakfast option. Rooms are very large and bathrooms are great and large. Very central. Off the main street. Since it is a newer hotel they are still working on some kinks....should be just fine when you arrive. Great value for what you get.
Stayed 3 nights in Sep 2017
Response from Houda on Nov 16, 2017
Dear Guest, We thank you for your interest to My Loft. we are very pleased that your stay was great, also we thank you for your review. Looking forward to welcome you next time. Best regrads,

8/10 Good

Rafael

Liked: Cleanliness, room comfort
Stayed 14 nights in Jun 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bien placé et bon rapport prix confort
Excellent accueil, le lit est très confortable , les canapés lits pour les enfants ne sont pas depliables mais néanmoins confortables pour deux enfants de 10 et 15 ans.La suite est propre et bien décorée. Les points d'amélioration : Manque des rideaux occultant dans la chambre il fait jour des 7h00 et la baie vitrée ne ferme pas ( sécurité) L'offre petit déjeuner est légère (croissants et pain confiture ) on l'aurais aimé plus typique La machine Nespresso dans la chambre dépourvue de capsules il faut aller en acheter à la supérette du coin. Ce reste un bon séjour et le personnel fait des effort pour rendre votre séjour agréable
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Fantastisk
Veldig fint sted. Bra beliggenhet. God standard.
Stayed 9 nights in Apr 2019

10/10 Excellent

Simohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018
Response from Houda on Nov 30, 2018
Greeting from My Loft Anfa, We Thank you for your interest showen to our hotel, also we thank for your positif review. Looking forward to welcome you next time. Best regards,

10/10 Excellent

Kristin, Norge

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super servise, rent og pent, og bra beliggenhet. Anbefales.
Stayed 1 night in Nov 2018
Response from houda on Nov 30, 2018
Greeting from my Loft, We are very happy to hear from you, hope you reached home in safe. We would to thank you for your nice review. Looking forward to welcome you next time in casablanca. Best regards,

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2018
Response from Houda on Oct 15, 2018
We thank you for you interest in our hotel. Hope you reached you home in safe. Best regards,

8/10 Good

Verified traveller

(- :
Stayed 1 night in Sep 2018
Response from Houda on Oct 9, 2018
Greeting from My Loft, We thank you for your interest showen to our Appart Hotel. We hope that your your home safely. We apprieciate your comment, and we will wait to welcome you next time. Best regards,

10/10 Excellent

MANSOUR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
اعضاء الاستقبال ودودين
ممتازه جدا واشكر فريق الاستقبال على الابتسامه والترحيب اللطيف
Response from Amar on May 19, 2018
thank you so much Mr Mansour, and Ramadan Moubarak kareem

8/10 Good

Amar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel dévoués
Stayed 5 nights in Mar 2018

8/10 Good

rachid, paris

Liked: Cleanliness, staff & service
Excellent emplacement et rue très calme.
En centre ville. Personnel accueillant et professionnel. Hotel propre , cadre original.
Stayed 2 nights in Mar 2018
Response from Houda on Mar 31, 2018
Cher Client, Nous vous remercions pour votre reservation, et votre intérêt à notre hotel. C'était un plaisir de vous accueillir a notre hotel. Bien à vous

10/10 Excellent

caique, rio de janeiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom! A cobertura é excelente! Ficaria novamente lá
Stayed 1 night in Feb 2018
Response from Houda on Feb 16, 2018
Dear guest, We thank you for your review, we appreciate that. we welcome you next time. Have nice day. Best regards,