Title: Casa Dos Príncipes Hotel & Spa - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Casa Dos Príncipes Hotel & Spa Hotel with a full-service spa, a short walk to Hoan Kiem Lake ![Deluxe Double Room](https://images.trvl-media.com/lodging/98000000/97590000/97582700/97582631/5c5f1564.jpg?impolicy=resizecrop&rw=598&ra=fit) ![43-inch Smart TV with cable channels](https://images.trvl-media.com/lodging/98000000/97590000/97582700/97582631/242a73b0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/98000000/97590000/97582700/97582631/w1491h1500x0y0-b3dcb233.jpg?impolicy=resizecrop&rw=297&ra=fit) ![43-inch Smart TV with cable channels](https://images.trvl-media.com/lodging/98000000/97590000/97582700/97582631/a5fd9d06.jpg?impolicy=resizecrop&rw=297&ra=fit) ![43-inch Smart TV with cable channels](https://images.trvl-media.com/lodging/98000000/97590000/97582700/97582631/991d084f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Discover the vibrant energy of Hanoi at Casa Dos Príncipes Hotel & Spa, where contemporary amenities meet traditional Vietnamese culture. Book a hot stone massage, use in-room WiFi, store luggage, and get expert tour assistance. 9.4 Exceptional ## Popular amenities - Spa - Breakfast included - Housekeeping - 24/7 front desk - Laundry - Air conditioning ## Room options ### Check availability for these dates Tonight [Oct. 22 - Oct. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=97582631&PinnedHotelID=97582631&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=97582631&PinnedHotelID=97582631&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 23 - Oct. 24](https://www.expedia.ca/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=97582631&PinnedHotelID=97582631&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=97582631&PinnedHotelID=97582631&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=97582631&PinnedHotelID=97582631&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=97582631&PinnedHotelID=97582631&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=97582631&PinnedHotelID=97582631&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=97582631&PinnedHotelID=97582631&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Double Room](https://images.trvl-media.com/lodging/98000000/97590000/97582700/97582631/148a6b6f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds Smart TV Hypo-allergenic bedding Pillow menu Separate bedroom Memory foam bed - 237 sq ft - Sleeps 3 - 1 King Bed ![Executive Double or Twin Room](https://images.trvl-media.com/lodging/98000000/97590000/97582700/97582631/368aa6df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Double or Twin Room ### Highlights Soundproofed Air conditioning Free cribs/infant beds Smart TV Hypo-allergenic bedding Pillow menu Separate bedroom Memory foam bed - Sleeps 2 - 1 King Bed ![Junior Suite](https://images.trvl-media.com/lodging/98000000/97590000/97582700/97582631/66afa16e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Soundproofed Air conditioning Free cribs/infant beds Smart TV Hypo-allergenic bedding Pillow menu Separate bedroom Premium bedding - 1 bedroom - City view - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCasa-Dos-Principes-Hotel-Spa.h97582631.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCasa-Dos-Principes-Hotel-Spa.h97582631.Hotel-Information) ## About the area Old Quarter, a neighborhood in Hanoi, is home to Casa Dos Príncipes Hotel & Spa . Travelers eager for a bit of culture can stop by Hanoi Opera House, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Food Street Tong Duy Tan and Hanoi Botanical Garden are also worth visiting. [Visit our Hanoi travel guide](https://www.expedia.ca/Hanoi.dx1428) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.03537%2C105.85287&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=dInDR2kHPJeyTvcLXocAfar-240=) 56 P. Dao Duy Tu Hoan Kiem, Hanoi, 100000 ### What's nearby - Hoan Kiem Lake - 5 min walk - 0.5 km - Hanoi Old Town Night Market - 5 min walk - 0.5 km - Quan Chuong Gate - 5 min walk - 0.5 km - Dong Xuan Market - 7 min walk - 0.6 km - St. Joseph's Cathedral of Hanoi - 12 min walk - 1.0 km ### Getting around - Hanoi Long Bien Station - 10 min walk - Noi Bai Intl. Airport (HAN) - 41 min drive ### Restaurants - ‪Bò Nướng Xuân Xuân - ‬1 min walk - ‪1984 - ‬1 min walk - ‪Madam Tran Restaurant - ‬1 min walk - ‪Old Corner Coffee Bar - ‬1 min walk - ‪Era Restaurant - ‬1 min walk ## About this property ### Casa Dos Príncipes Hotel & Spa Hotel near Hoan Kiem Lake Close to Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi, Casa Dos Príncipes Hotel & Spa provides a free breakfast buffet, dry cleaning/laundry services, and a full-service spa. Treat yourself to a deep-tissue massage or other spa services. Guests can connect to free in-room WiFi. Other perks at this hotel include: - A roundtrip airport shuttle (surcharge), a 24-hour front desk, and concierge services - Tour/ticket assistance, luggage storage, and a front-desk safe - Local meal delivery service - Guest reviews say great things about the helpful staff Room features All 50 rooms boast comforts such as premium bedding and pillow menus, as well as perks like laptop-friendly workspaces and air conditioning. Extra conveniences in all rooms include: - Hypo-allergenic bedding and memory foam beds - Bathrooms with rainfall showers and designer toiletries - 43-inch Smart TVs with premium channels - Wardrobes/closets, a personal chef, and children's slippers ## Similar properties ![Lobby sitting area](https://images.trvl-media.com/lodging/7000000/6750000/6747600/6747597/539b0fe8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi Royal Palace Hotel 2 Old Quarter - Breakfast included - Spa - Free WiFi - Restaurant 9.6 Exceptional 5,754 reviews CA $52 CA $58 total includes taxes & fees Oct 23 - Oct 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=6747597&PinnedHotelID=6747597&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Suite Room With City View](https://images.trvl-media.com/lodging/117000000/116880000/116878400/116878323/c5ca7d5b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi Royal Premium Hotel Old Quarter - Breakfast included - Spa - Free WiFi - 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Oct 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=83785540&PinnedHotelID=83785540&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/19000000/18670000/18661600/18661567/6fb0359e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi Diamond King Hotel Old Quarter - Free WiFi - Air conditioning - Laundry - Housekeeping 9.0 Wonderful 70 reviews CA $47 CA $54 total includes taxes & fees Oct 27 - Oct 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=18661567&PinnedHotelID=18661567&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, down comforters, memory foam beds, minibar](https://images.trvl-media.com/lodging/38000000/37050000/37045400/37045397/26257eb2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Matilda Boutique and Spa Hotel Old Quarter - Spa - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 322 reviews CA $60 CA $68 total includes taxes & fees Nov 5 - Nov 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=37045397&PinnedHotelID=37045397&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/84000000/83510000/83508300/83508255/baa0125f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The West Hotel & Spa Old Quarter - Breakfast included - Spa - Free WiFi - Restaurant 9.0 Wonderful 161 reviews CA $59 CA $68 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=83508255&PinnedHotelID=83508255&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/16000000/15870000/15868400/15868395/22a292fd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### O'Gallery Premier Hotel & Spa Old Quarter - Spa - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 1,000 reviews CA $83 CA $94 total includes taxes & fees Oct 23 - Oct 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=15868395&PinnedHotelID=15868395&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available - 24-hour roundtrip airport shuttle (surcharge) ### Food and drink - Free buffet breakfast available daily 6:30 AM to 9:30 AM ### Things to do - Full-service spa ### Family friendly - Soundproofed rooms ### Conveniences - 24-hour front desk - Guidebooks - Lockers - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance - Turndown service ### Full-service spa - Deep-tissue massages - Hot stone massages - In-room massages - Prenatal massages - Spa open daily - Sports massages - Swedish massages - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Hardwood flooring in room - No elevator - Visual fire alarm - Well-lit path to entrance ### More - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Blackout drapes - Hypo-allergenic bedding - Memory foam mattress - Pillow menu - Premium bedding ### Bathroom - Bathrobes - Bidet - Children's slippers - Designer toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 43-inch smart TV with premium cable channels ### Food and drink - Chef service - Electric kettle - Free bottled water - Meal delivery service - Minibar - Restaurant dining guides ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Desk - Electrical adapters - Free daily newspapers - Free local calls - Iron/ironing board - Laptop workspace - Phone - Safe - Soundproofed rooms - Window screens ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: 11:30 AM Late check-in subject to availability Minimum check-in age: 15 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: VND 450000 per vehicle (one-way, maximum occupancy 2) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash ### We should mention This property does not have elevators Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Casa Dos Príncipes Hotel Spa Casa Dos Principes & Spa Hanoi Casa Dos Príncipes Hotel & Spa Hotel Casa Dos Príncipes Hotel & Spa Hanoi Casa Dos Príncipes Hotel & Spa Hotel Hanoi ## Frequently asked questions ### Is Casa Dos Príncipes Hotel & Spa pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Casa Dos Príncipes Hotel & Spa ? > As of Oct 22, 2025, prices found for a 1-night stay for 2 adults at Casa Dos Príncipes Hotel & Spa on Oct 23, 2025 start from CA $73.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Casa-Dos-Principes-Hotel-Spa.h97582631.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Casa Dos Príncipes Hotel & Spa ? > This property doesn't offer parking. ### What time is check-in at Casa Dos Príncipes Hotel & Spa ? > Check-in start time: 2:00 PM; Check-in end time: 11:30 AM. Late check-in is available during limited hours. ### What time is check-out at Casa Dos Príncipes Hotel & Spa ? > Check-out is at noon. ### Does Casa Dos Príncipes Hotel & Spa provide a shuttle to the airport? > Yes, there's an airport shuttle. A fee of VND 450000 per vehicle applies. ### Where is Casa Dos Príncipes Hotel & Spa located? > Located in Old Quarter, this spa hotel is within a 10-minute walk of Ta Hien Street, Hoan Kiem Lake, and Hanoi Old Town Night Market. St. Joseph's Cathedral of Hanoi and Hanoi Opera House are also within 1 mi (2 km). Hanoi Long Bien Station is 10 minutes by foot and Hanoi Railway Station is 25 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Casa Dos Príncipes Hotel & Spa Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.0 Amenities ### 9.6 Staff & service ### 9.0 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 24 8 - Good 7 6 - Okay 0 4 - Poor 2 2 - Terrible 0 ### 10/10 Excellent #### Nissa Oct 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Kinda and friendly staff, in the very bustling Old Quarter, but rooms are set back from the street, so surprisingly quiet . ##### Nissa Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Héctor Jul 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities Words aren’t to express how well my stay was, definitely my okay to stay any time I come back to Hanoi ##### Héctor Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Anah Jun 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were so lovely and helpful. The room was spacious with a huge comfy bed. This was our favourite hotel out of all of our stays in Vietnam ;) ##### Anah Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Verified traveller Mar 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Cute hotel and comfortable This is a cute little hotel. The staff are super friendly and nice. The bed is huge and comfortable. We love it. ##### Verified traveller Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Matthew Aug 6, 2024 Liked: Amenities, property conditions & facilities I would definitely stay here again. Very convenient to everything and the staff is great. ##### Matthew Stayed 1 night in Jul 2024 ### 8/10 Good #### TAKANOBU Mar 8, 2025 Great location! Great staff! Decent breakfast included and very reasonable rates. It’s an older property and is showing its age but the price and location make up for that. Also, don’t expect a view. ##### TAKANOBU Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Hai Feb 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was extremely helpful and nice! Great location, staff and hotel! ##### Hai Stayed 7 nights in Feb 2024 ### 8/10 Good #### Cristian Jel Jul 6, 2025 Liked: Cleanliness, amenities, property conditions & facilities Hotel entrance is tucked in a small alley, there is a minimart close by, it is also close to night market, beer street, and the lake. Everything is pretty much a walking distance, and the hotel is accessible to Grab. The staff were wonderful and friendly. The bed is comfortable, we had a great rest every single night. The spa is fairly new as explained by the staff, if you need pedi/manicure services there’s no chair inside just 2 massage beds without curtain partitions. Overall they did their best to accommodate our requests. Thank you as well for letting us sit in the lobby while we wait for our ride, and for offering to call the bus company or arrange a new transportation when we were having trouble getting a hold of them. ##### Cristian Jel Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Van Jun 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities New and clean hotel to stay inside the central of Hanoi. Walkable to old quarter area and a lot of restaurants around. ##### Van Stayed 1 night in Jun 2024 ### 10/10 Excellent #### ali Jan 28, 2024 Great location and great service 👍 ##### ali Stayed 4 nights in Jan 2024 ### 8/10 Good #### Valerie Joy Jan 28, 2025 Liked: Staff & service Casa dos Príncipes has an excellent location, close to everything, including Beer Street, making it very convenient. The staff are extremely helpful and accommodating. While the rooms feel a bit dated and could use some remodeling, the overall experience was great. I highly recommend it for its accessibility and welcoming service. ##### Valerie Joy Stayed 5 nights in Jan 2025 ### 10/10 Excellent #### Chee Hing Feb 11, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel staff all friendly & good service Room is very clean ##### Chee Hing Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Darin Feb 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was VERY NICE AND HELPFUL ##### Darin Stayed 4 nights in Feb 2024 ### 10/10 Excellent #### lindsey Aug 24, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Coming into the lobby was a beautiful oasis from the chaos of the Hanoi streets. The staff were incredibly kind and welcoming. They went above and beyond to ensure every need was taken care of. Manager Dinh was such a professional and really cares about his clients staying at the hotel. ##### lindsey Stayed 5 nights in Aug 2024 ### 8/10 Good #### Kassy Dec 14, 2024 Liked: Staff & service, amenities Great accommodations really, with very hot water available. Staff was great as well. Only con was the renovations going on in upper levels of hotel. Even though we were on the 2nd floor, every morning at 7:30 we were woken by drills and banging. Unable to use the rooftop area or lounge. ##### Kassy Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Laurianne May 1, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect stay at Casa dos Principes The stay at this hotel was a 10/10. The people working at the reception was very welcoming, smiling and very warm, they proposed a lot of services and great recommendations for free. You can go eyes closed! ##### Laurianne Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Hai Feb 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All the staff at the hotel were friendly, helpful and went out of their way to make our stay enjoyable. The manager Mr. Dinh Le ensure that our group of 19 were taken care of with transportation from the airport to making sure we had everything we needed in our room to giving helpful dining experience options. We had a memorable time at the hotel and the rooms were extremely clean and would highly recommend this to anyone travelling to Hanoi. ##### Hai Stayed 6 nights in Feb 2024 ### 10/10 Excellent #### Carole May 31, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The old quarter can have all the convenience of the excursions picking you up direct at hotel. Very lively at night but safe in the area. Lots of ahopping and dealing options. Plenty of food close by. The staff was very nice and helpful. The organize me transportation to the airport and gave me a little sometjing to bring to eat since i was leaving so early. Definitely wonderful service ##### Carole Stayed 4 nights in May 2024 ### 4/10 Poor #### John Oct 23, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities #### Unprofessional management Hotel is in a good location. Staff was accommodating in switching us from the room overlooking the lobby as mentioned in other reviews. The Owner or manager screamed at the staff that my wife could wait or come back tomorrow when she asked for a second key for the room. He apparently wanted to have a staff meeting. For this incredible act of unprofessionalism I recommend seeking lodgings at one of the many other comparable properties at or below the same price point. The other hotel staff were a pleasure. ##### John Stayed 1 night in Oct 2024 ### 4/10 Poor #### Kylie Jul 21, 2024 Disliked: Staff & service, property conditions & facilities, room comfort #### Shame our aircon did not work We booked three rooms and two of the rooms the aircon was broken . As the staff were fixing this at check in time , we waited for 3 hour in the lobby for this to be fixed and we were desperate for a shower and home comforts as we had been in a remote and basic location prior . Although the staff were lovely and friendly and doing their best we would have anplrohonesty. Instead , we waited and were told it would be 5-10 more mins when we ended up waiting for hours and hours . Cranky and not being able to explore Hanoi as we were only there for a short time. Staff were not upfront and we would have preferred to be able to sort the problem by changing hotels early on. We ended up showering In The room as the workmen fixed the air on and went to dinner in Hanoi. Only to return at 1130pm and be told the aircon in one room was unable to be fixed so the staff helped us change hotels. It was just a messy situation that was amplified by lack of direction communication and honesty. The rooms apart from this were lovely although looking at other walls of hotels , no views and no balconies in the rooms allocated to us. ##### Kylie Stayed 1 night in Jul 2024 ### 8/10 Good #### daisuke Feb 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### daisuke Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Markus Feb 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Markus Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Sally Jan 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Sally Stayed 3 nights in Jan 2025 ### 8/10 Good #### Hanxiong Jan 1, 2025 ##### Hanxiong Stayed 3 nights in Dec 2024 ### 8/10 Good #### Sophie Sep 9, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Très bien pour deux nuits Très belle chambre dommage aucune fenêtre sur l extérieur une fenêtre donnant sur la réception on entendait toutes les arrivées Situé dans un quartier vivant l hôtel était tranquille ##### Sophie Stayed 1 night in Aug 2024 ## Expedia's Latest Trends ### Hotels > [TMS Hotel Da Nang Beach](https://www.expedia.ca/Da-Nang-Hotels-TMS-Hotel-Da-Nang-Beach.h29282295.Hotel-Information) > > [Liberty Central Saigon Citypoint](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Liberty-Central-Saigon-Citypoint.h8734694.Hotel-Information) > > [Park Hyatt Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Park-Hyatt-Saigon.h1202309.Hotel-Information) > > [The Reverie Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-The-Reverie-Saigon.h9287591.Hotel-Information) > > [Hotel Continental Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Hotel-Continental-Saigon.h481659.Hotel-Information) > > [HANTING HOTEL - 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