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On the beach, black sand, sun-loungers, beach towels
On the beach, black sand, sun-loungers, beach towels
4 outdoor pools, open 8:00 AM to 8:00 PM, pool loungers
4 outdoor pools, open 8:00 AM to 8:00 PM, pool loungers

Guest reviews

4.3/5 Excellent
997 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet Friendly
  • Air conditioning
  • Spa

Map

Explore the area

Popular LocationCastillo Grande Beach5 min walk
Popular LocationBocagrande Beach10 min walk
Popular LocationRio Cartagena Casino15 min walk
AirportCartagena (CTG-Rafael Nunez Intl.)14 min drive

Choose dates to view prices

  • Room, 1 King Bed, Corner

    5/5 guest room rating

    Room amenities

    • 668 sq ft
    • Ocean view
    • Sleeps 3
    More detailsRoom, 1 King Bed, Corner
  • Executive Room, 2 Queen Beds

    4.3/5 guest room rating

    Room amenities

    • 474 sq ft
    • City view
    • Sleeps 4
    More detailsExecutive Room, 2 Queen Beds
  • Executive Room, 1 King Bed, City View

    3.6/5 guest room rating

    Room amenities

    • 474 sq ft
    • City view
    • Sleeps 3
    More detailsExecutive Room, 1 King Bed, City View
  • Room, 1 King Bed, Ocean View

    4.5/5 guest room rating

    Room amenities

    • 474 sq ft
    • Ocean view
    • Sleeps 3
    More detailsRoom, 1 King Bed, Ocean View
  • Room, 1 King Bed, City View

    4.5/5 guest room rating

    Room amenities

    • 474 sq ft
    • Ocean view
    • Sleeps 3
    More detailsRoom, 1 King Bed, City View
  • Executive Suite, 1 King Bed

    Room amenities

    • 1022 sq ft
    • City view
    • Sleeps 3
    More detailsExecutive Suite, 1 King Bed
  • Suite, 1 King Bed (Parlor)

    Room amenities

    • 474 sq ft
    • Ocean view
    • Sleeps 3
    More detailsSuite, 1 King Bed (Parlor)
  • Room, 2 Queen Beds, City View

    4.7/5 guest room rating

    Room amenities

    • 474 sq ft
    • Ocean view
    • Sleeps 4
    More detailsRoom, 2 Queen Beds, City View
  • Room, 2 Queen Beds, Ocean View

    4.3/5 guest room rating

    Room amenities

    • 474 sq ft
    • Ocean view
    • Sleeps 4
    More detailsRoom, 2 Queen Beds, Ocean View
  • Presidential Suite, 1 King Bed

    Room amenities

    • 1539 sq ft
    • City view
    • Sleeps 4
    More detailsPresidential Suite, 1 King Bed
  • Suite, 1 King Bed (Parlor)

    Room amenities

    • 1023 sq ft
    • Ocean view
    • Sleeps 3
    More detailsSuite, 1 King Bed (Parlor)
  • Room, 2 Queen Beds, Corner

    5/5 guest room rating

    Room amenities

    • 668 sq ft
    • Ocean view
    • Sleeps 4
    More detailsRoom, 2 Queen Beds, Corner
  • Suite, 2 Queen Beds (Parlor)

    Room amenities

    • 1023 sq ft
    • Ocean view
    • Sleeps 4
    More detailsSuite, 2 Queen Beds (Parlor)
  • Suite, 2 Queen Beds (Parlor)

    5/5 guest room rating

    Room amenities

    • 1023 sq ft
    • Ocean view
    • Sleeps 4
    More detailsSuite, 2 Queen Beds (Parlor)
  • Room, 1 King Bed, Accessible, City View (Parlor)

    Room amenities

    • 474 sq ft
    • City view
    • Sleeps 3
    More detailsRoom, 1 King Bed, Accessible, City View (Parlor)
  • Room, 1 King Bed, Accessible, City View (Roll-In Shower)

    Room amenities

    • 474 sq ft
    • Ocean view
    • Sleeps 2
    More detailsRoom, 1 King Bed, Accessible, City View (Roll-In Shower)
  • Room, 2 Queen Beds, Accessible, Ocean View (Roll-In Shower)

    Room amenities

    • 474 sq ft
    • Ocean view
    • Sleeps 4
    More detailsRoom, 2 Queen Beds, Accessible, Ocean View (Roll-In Shower)
  • Room, 1 King Bed, Accessible (Roll-in Shower)

    Room amenities

    • 474 sq ft
    • Ocean view
    • Sleeps 2
    More detailsRoom, 1 King Bed, Accessible (Roll-in Shower)
  • Room, 2 Queen Beds, Accessible (Roll-In Shower)

    Room amenities

    • 474 sq ft
    • Ocean view
    • Sleeps 4
    More detailsRoom, 2 Queen Beds, Accessible (Roll-In Shower)
  • Room, 1 Queen Bed (Barbie Theme)

    Room amenities

    • 474 sq ft
    • Ocean view
    • Sleeps 2
    More detailsRoom, 1 Queen Bed (Barbie Theme)

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Cartagena

Located on the beach, Hilton Cartagena is in Cartagena's El Laguito neighbourhood. The area's natural beauty can be seen at Bocagrande Beach, while Palace of the Inquisition Cartagena Historical Museum and Rafael Nunez Museum and House are cultural highlights. Looking to get your feet wet? Scuba diving, snorkelling and boat tours adventures can be found near the property.

Visit our Cartagena travel guide
Map
Popular Location

What's nearby

  • Castillo Grande Beach - 5 min walk
  • Bocagrande Beach - 10 min walk
  • Rio Cartagena Casino - 15 min walk
  • Cartagena de Indias Convention Center - 15 min drive
  • Palace of the Inquisition Cartagena Historical Museum - 21 min drive

Getting around

  • Cartagena (CTG-Rafael Nunez Intl.) - 14 min drive

Restaurants

  • Las Chivas Restaurant — 1 min walk
  • Pizza Al Forno — 1 min walk

About this property

Hilton Cartagena

Upscale resort on the beach, with 4 outdoor swimming pools
At Hilton Cartagena, hit the beach, dine on-site at Las Chivas Restaurant or enjoy a drink at one of the resort's 2 poolside bars. All 341 rooms feature comforts such as premium bedding and pillow menus, while conveniences include fridges and coffee makers. MP3 docking stations and 24-hour room service are standard, as are LCD TVs with cable channels.
Hilton Cartagena offers 341 forms of accommodation with MP3 docking stations and minibars. Beds feature premium bedding. A pillow menu is available. 49-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Cartagena resort provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Cleaning and safety practices

Enhanced cleanliness measures

Follows standard sanitisation guidelines of Hilton CleanStay
Enhanced cleanliness are washed at 60°C or hotter
High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 24 hours between stays
Contactless check-out

Safety measures

Individually wrapped food options available for breakfast, lunch, dinner and through room service
Hand sanitiser provided
Masks and gloves available
Temperature checks available for guests
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (COP 5000 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: COP 65219 for adults and COP 45015 for children
  • 2 restaurants
  • 2 poolside bars, 3 bars/lounges and 1 beach bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • 4 outdoor pools
  • 3 outdoor tennis courts
  • 5 hot tubs
  • Beach volleyball
  • Children's pool
  • Shopping centre
  • Shopping
  • Spa services
  • Steam room
  • Tennis
  • Volleyball

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Dry-cleaning service
  • Free children's club
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Fridge
  • Waterslide

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business centre
  • 14 meeting rooms
  • Computer station
  • Conference centre (25183 square feet of space)

Outdoors

  • Beach loungers
  • Beachfront location
  • Garden
  • Pool sunloungers

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Linens
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 49-inch LCD TV
  • TV channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 3:00 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of COP 150000, per accommodation, per stay, plus a deposit of COP 150000.00 per stay
Dogs and cats only
1 per room (up to 75 lb/34 kg)
Food and water bowls are available
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Free rollaway/extra beds!
Free cots (infant beds)

Property payment types

American ExpressDiners ClubMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • For stays on or after 1 January 2021, citizens of Colombia and foreigners staying for 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Foreigners on a tourist visa will not be required to pay this tax. The tax may still be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: COP 65219 for adults and COP 45015 for children (approximately)
  • Fee for in-room wireless Internet: COP 5000 per day (rates may vary)
  • Fee for in-room wired Internet: COP 5000 per day (rates may vary)
  • Pet deposit: COP 150000.00 per stay
  • Pet fee: COP 150000 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Contactless check-out is available.
  • Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • The property affirms that it follows sanitisation practices of Hilton CleanStay guidelines.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

If you are travelling with a child, your property may require you to present the following documents: Parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult a Colombian consulate office prior to travel for further guidance.
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Guests under 16 years old are not allowed in the fitness facility

Property is also known as

Hilton Cartagena Resort
Hilton Cartagena Hotel Cartagena
Cartagena Hilton Hotel
Hilton Hotel Cartagena

Frequently asked questions

Can I cancel my reservation for free at Hilton Cartagena and receive a full refund?
Yes, Hilton Cartagena offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton Cartagena cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has 4 outdoor pools and a children's pool. Pool access is from 8:00 AM to 8:00 PM.
Is this resort pet-friendly?
Yes, this property allows cats and dogs (limit 1 per room) with a maximum weight of up to 34 kg per pet. There's a deposit of COP 150000.00 per stay and a fee of COP 150000 per accommodation, per stay. Service animals are exempt from fees.
How much is parking at this resort?
Self-parking is free at this property.
What time is check-in at this resort?
Check-in is from 3:00 PM to anytime.
What time is check-out at this property?
Checkout is at noon.
Where is this resort located?
Nestled on the beach, this El Laguito resort is within 3 mi (5 km) of Bocagrande Beach and Palace of the Inquisition Cartagena Historical Museum. San Felipe de Barajas Castle and Rafael Nunez Museum and House are also within 6 mi (10 km).

Guest reviews

Overall score and ratings for Hilton Cartagena

4.3
Excellent
5 - Excellent
533
4 - Good
318
3 - Okay
83
2 - Mediocre
39
1 - Poor
24
4.5
Cleanliness
4.4
Service and Staff
4.0
Amenities
4.2
Property condition

1/5

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Mar 2020

    1/5

    • Liked: Cleanliness, amenities, property conditions & facilities
    • Disliked: Staff & service

    Stayed 2 nights in Mar 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Good facilities , friendly staff not too far from historic centre

    Stayed 10 nights in Mar 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The staff was very helpful and kind during our stay. Recommended

    Stayed 4 nights in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Like it’s location hotel was very nice we spend our day by the nice big pool relaxing, food and service was great.

    Stayed 1 night in Mar 2020