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Reviews

4.3 / 5Excellent
1,427 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Pet Friendly

Map

What's nearby

  • Popular Location
    Castillo Grande Beach
    5 min walk
  • Popular Location
    Bocagrande Beach
    10 min walk
  • Popular Location
    Rio Cartagena Casino
    14 min walk
  • Airport
    Cartagena (CTG-Rafael Nunez Intl.)
    14 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Room, 1 King Bed, Corner

    Room Amenities

    • Ocean view
    • Sleeps 3
    More details
  • Executive Room, 2 Queen Beds

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • Executive Room, 1 King Bed, City View

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Room, 1 King Bed, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 3
    More details
  • Room, 1 King Bed, City View

    Room Amenities

    • Ocean view
    • Sleeps 3
    More details
  • Executive Suite, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Suite, 1 King Bed (Parlor)

    Room Amenities

    • Ocean view
    • Sleeps 3
    More details
  • Room, 2 Queen Beds, City View

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details
  • Room, 2 Queen Beds, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details
  • Presidential Suite, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • Suite, 1 King Bed (Parlor)

    Room Amenities

    • Ocean view
    • Sleeps 3
    More details
  • Room, 2 Queen Beds, Corner

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details
  • Suite, 2 Queen Beds (Parlor)

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details
  • Suite, 2 Queen Beds (Parlor)

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details
  • Room, 1 King Bed, Accessible, City View (Parlor)

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Room, 1 King Bed, Accessible, City View (Roll-In Shower)

    Room Amenities

    • Ocean view
    • Sleeps 2
    More details
  • Room, 2 Queen Beds, Accessible, Ocean View (Roll-In Shower)

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details
  • Room, 1 King Bed, Accessible (Roll-in Shower)

    Room Amenities

    • Ocean view
    • Sleeps 2
    More details
  • Room, 2 Queen Beds, Accessible (Roll-In Shower)

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details
  • Room, 1 Queen Bed (Barbie Theme)

    Room Amenities

    • Ocean view
    • Sleeps 2
    More details

About this area

Cartagena

Located on the beach, Hilton Cartagena is in Cartagena's El Laguito neighbourhood. Those looking for an activity can check out Port of Cartagena, while everyone can enjoy the natural beauty of Castillo Grande Beach and Bocagrande Beach. Travelling with kids? Consider Cartagena Fishing Club, or check out an event or a game at Estadio De Softbol De Chiquinquira.

Popular Location

What's nearby

  • Castillo Grande Beach - 5 min walk
  • Bocagrande Beach - 10 min walk
  • Rio Cartagena Casino - 14 min walk
  • Hospital Naval de Cartagena - 11 min drive
  • Naval Museum Cartagena - 14 min drive

Getting around

  • Cartagena (CTG-Rafael Nunez Intl.) - 14 min drive

Restaurants

  • Where to eat
  • Las Chivas Restaurant – Poolside restaurant offering international cuisine. Serves breakfast, brunch, lunch and dinner daily. Kids' menu available.
  • Pizza Al Forno – Family restaurant offering pizza. Open daily.
  • Kiosco Tibabuyes – Beachfront restaurant offering regional cuisine. Serves lunch daily. Kids' menu available.
  • Sunset Bar – Poolside bar offering regional cuisine. Serves lunch daily. Kids' menu available.

About this property

Hilton Cartagena

Upscale resort on the beach, with 4 outdoor swimming pools
Spend the day playing on the beach then return to dine at one of Hilton Cartagena's 4 restaurants. All 341 rooms feature thoughtful touches such as bathrobes and slippers, along with conveniences such as fridges and coffee makers. MP3 docking stations and 24-hour room service are standard, as are LCD TVs with cable channels.
Hilton Cartagena offers 341 forms of air-conditioned accommodation with MP3 docking stations and minibars. LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, a complimentary bathrobe, complimentary slippers and complimentary toiletries.
This Cartagena resort provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Property amenities

Internet

Available in all rooms: WiFi (COP 5000 per day), Wired Internet (surcharge)
Available in some public areas: Free WiFi

Parking and public transport

Free self parking

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: COP 51920 for adults and COP 51920 for children
4 restaurants
1 beach bar, 1 poolside bar and 1 bar
24-hour room service

Things to do

24-hour fitness centre
4 outdoor pools
3 outdoor tennis courts
5 hot tubs
Arcade/game room
Beach volleyball
Children's pool
Sauna
Shopping centre
Shopping
Spa services
Steam room
Tennis

Family friendly

4 outdoor pools
Arcade/game room
Children's pool
Dry-cleaning service
Free children's club
Laundry facilities
Fridge
Waterslide

Conveniences

ATM/banking services
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Tennis lessons
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English
Spanish

Business services

24-hour business centre
Meeting rooms
Conference centre (25071 square feet of space)

Outdoors

Beach loungers
Beachfront location
Garden
Pool sunloungers

Spa

4 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Couples treatment room(s)
Detox wraps
Facials
Massage - deep-tissue
Massage - hot stone
Massage/treatment rooms
Turkish bath/hammam

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking

More

Beach towels
Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Hypo-allergenic bedding

Bathroom

Bathrobes
Free toiletries
Hairdryer
Shower

Entertainment

TV channels
LCD TV
MP3 dock
premium channels

Food and drink

Coffee/tea maker
Minibar
Fridge

More

Connecting rooms available
Desk
Free newspapers
Iron/ironing board
Laptop-compatible safe
Laptop-friendly workspace
Phone
Slippers
Turndown service

Policies

Check-in

Check-in available 24 hours
Minimum check-in age - 18

Check-out

Check-out before noon

Pets

  • Pets are allowed for an extra charge of COP 150000, per accommodation, per stay, plus a deposit of COP 150000.00 per stay.
  • Dogs and cats only
  • 1 per room (up to 75 lb/34 kg)
  • Restrictions apply
  • For more information, contact the property on the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Property payment types

American Express
Diners Club
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The national sales tax (19%) is charged at check-out to citizens of Colombia regardless of the length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: COP 51920 for adults and COP 51920 for children (approximately)
  • Fee for in-room wireless Internet: COP 5000 per day (rates may vary)
  • Fee for in-room wired Internet: COP 5000 per day (rates may vary)
  • Pet deposit: COP 150000.00 per stay
  • Pet fee: COP 150000 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

If you are travelling with a child, your property may require you to present the following documents: Parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult a Colombian consulate office prior to travel for further guidance. Pool access available from 8:00 AM to 8:00 PM Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Property is also known as

  • Hilton Cartagena Resort
  • Hilton Cartagena Hotel Cartagena
  • Cartagena Hilton Hotel
  • Hilton Hotel Cartagena
4.3

Excellent

5 - Excellent
767
4 - Good
468
3 - Okay
119
2 - Mediocre
46
1 - Poor
27
4.5
Cleanliness
4.4
Service and Staff
4.0
Amenities
4.2
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The check in a longer alot we still 2.hours waiting forva room

Stayed 5 nights in Jan. 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice place but the pool is a disaster. They reserve seats for the nationals VIP’s which is really bad for the hotel reputation. Foreigns don’t see it as correct. But I understand the 3rd world culture. People with a little more money feel different. The problem is that the direction of the hotel allows it to happen. Any decent place is “first come, first served”.

Stayed 1 night in Jan. 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Jan. 2020

    4/5 Good

    • Liked: Cleanliness, staff & service
    • Disliked: Property conditions & facilities

    Stayed 3 nights in Jan. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    La playa, la piscina, las habitaciones con vista al mar. Aceptan mascotas, el servicio en las habitaciones.

    Stayed 7 nights in Jan. 2020

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