Outdoor pool, pool umbrellas, sun loungers

Reviews of Canasta

4 out of 5
Canasta
Via Campo Di Teste 6, Capri, NA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 170 out of 236 reviews" "
Rating 8 - Good. 55 out of 236 reviews" "
Rating 6 - Okay. 10 out of 236 reviews" "
Rating 4 - Poor. 0 out of 236 reviews" "
Rating 2 - Terrible. 1 out of 236 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute and clean hotel. Staff was friendly and helpful.
Stayed 1 night in Oct 2022
Response from Roberto on Oct 16, 2022
Thank you

10/10 Excellent

Helena

Stayed 3 nights in Aug 2022

10/10 Excellent

Veselka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022
Response from Roberto on Sep 16, 2022
GRAZIE

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent hotel!
This hotel is absolutely perfect for a trip to Capri. Excellent location, about a 5 minute or less walk to the main area of shops and restaurants. The pool area is beautiful and there are plenty of beds, chairs and umbrellas. You also get fresh towels to use at the pool at reception each day. The rooms were exceptional, free water in the minibar, clean towels daily and a turn down service at nightime before coming home. Breakfast was lovely each morning, nice patio area outside. The staff were incredibly friendly and helpful. The manager was helpful to answer any queries and any staff met during the day always said hello. The best way to get there from the port is to use the baggage transport service, €12 one way and your bag goes straight to the hotel. You can easily then get the funiculare up to the Piazza and walk. A taxi cost €25 and took a while to get one. Cars can only go to the edge of the main centre and then you need to walk anyway. Would absolutely recommended Hotel Canasta to anyone visiting Capri.
Beautiful pool area
Gorgeous sunning deck, lovely views. Connected to the pool area.
Stayed 4 nights in Jul 2022
Response from Roberto on Jul 29, 2022
GRAZIE

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved Hotel Canasta
We loved our stay at Hotel Canasta. It was very conveniently located in Capri, right in the center of the shopping district, but far enough away from the venicular so as not to be too noisy. Customer service was top notch as they coordinated every part of our stay, including the porter service for our luggage to/from our ferry, going so far as to even make sure our luggage was placed on our departing ferry. The grounds were very nice and offered a lovely pool to relax by after a day of sightseeing (although the water was a bit cold in May). The real gem, however, is their breakfast. Francesca is their secret weapon surprising us with fresh, delectable treats every morning. Her tiramisu is the best in Italy and her coffee cakes are indescribable. We wanted to adopt her. They also offered a wide variety of other breakfast options that satisfied every pallet. When in Capri, definitely look into staying at Hotel Canasta. You will enjoy it.
Stayed 2 nights in May 2022
Response from Roberto on Jun 11, 2022
GRAZIE PER AVER PREFERITO IL NOSTRO HOTEL PER IL TUO SOGGIORNO VACANZA A CAPRI

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Lovely hotel run by a wonderful staff. Room was clean. Bed was comfortable. Location was fantastic in Capri - 5 min walk to the main square. Breakfast was really nice
Stayed 1 night in Apr 2022
Response from Roberto on Apr 27, 2022
GRAZIE

10/10 Excellent

fintan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic from start to finish! You won’t be disappointed we’re we’re a family with teenagers & it was just perfect pool , dinning & location
Stayed 2 nights in Apr 2022
Response from Roberto on May 10, 2022
GRAZIE

10/10 Excellent

Larry

Stayed 1 night in Apr 2022

8/10 Good

Alyssa

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Clean and Adorable!
Very pretty place, perfect little breakfast, and nice pool. Good location. The hotel smells SO CLEAN ALL THE TIME. Not a fan of them collecting and holding your room key as you come and go, but oh well. We requested two beds and it was not prepared like that, but they fixed it right away. Along with the AC, it was not working upon arrival, but very quick fix. Worth the money, would stay again.
Stayed 2 nights in Sep 2021
Response from Roberto on Oct 12, 2021
Grazie

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Roberto on Sep 12, 2021
Grazie

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing place to stay. The staff is very friendly, and give you great tips for the area. Highly recommended!
Stayed 2 nights in Jul 2021
Response from Roberto on Jul 20, 2021
Grazie

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Nice pool. Wi-fi did not work in our room entire time. Extremely small room. Good breakfast. Nice front desk people, helpful but not helpful at all with making reservations/arrangements. Great location if you want to be the small fish in the big pond neighborhood (upscale Tragara).
Stayed 2 nights in Jun 2021
Response from Roberto on Jul 6, 2021
Thanks for your comment, but we prefer not to reply to people who sign themselves anonymous. The signature alone is enough to make us understand what kind of customer you are.

10/10 Excellent

Sabrina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing, very clean, excellent well trained staff, and wonderful breakfast
Stayed 4 nights in Sep 2019

10/10 Excellent

B, Hong Kong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the hospitable feeling of staying in a family residence with a great restaurant.
Stayed 5 nights in Sep 2019

10/10 Excellent

Angelique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Capri
Lovely hotel . Would definitely stay again. However, the restaurant connected to the hotel was very mediocre and overpriced.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

8/10 Good

margalit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location , excellent service
Stayed 2 nights in Sep 2019

10/10 Excellent

Shery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

8/10 Good

F.coku

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When arrived it was a beautiful hotel they were kind people breakfast was simple and good room was clean great size. They recommended a boat ride company which I definitely will not take again laser Capri was suppose to go to the blue grotto and the company failed to bring us inside but that’s besides the hotel just was there recommendation. Overall hotel was very very close to everything. Beautiful clean hotel
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but very nice room. Wonderful restaurant associated with Canadta next door.
Stayed 1 night in Aug 2019
Response from Roberto on Aug 14, 2019
thank you for choosing our little home for your holiday in Capri. We hope to have satisfied your needs and then in the future you will be, once again, with all of us, at the Hotel Canasta. Best regards Family D'Emilio

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aamzing stay
We stayed 4 night at the Hotel Canasta and have been very happy with our choice. The location is central and short walk downhill form the Piazzetta. The property is very well kept. Our room was airy, cleaned twice daily and had a great ETRO shampoo collection in the bathroom. We had a very limited view from our room terrace, however it was compensated with a distant see views form the pool area and also roof tops of the Certosa di San Giacomo monastery. Btw, I would highly recommend to visit this place as the spaces are beautiful and make sure to visit the garden with amazing I Faraglioni views. Best 6 Euros ever spent! Hotel breakfast had a very good coffee, fresh orange juice, fruits, cakes, cheeses and some meat. The restaurant next door Villa Margarita is a bit pricey but totally worth it. We just found too many waiters serving, so they ended up chatting with each other, although they were very professional. The food and atmosphere was fantastic, would gladly go there again on our next trip to Capri. The only disappointment was an afternoon by the pool when 3 unattended kids ( one of them was of the owner, I think ) kept jumping and splashing for quite some time. We could see that other guests didn't enjoyed it too, however no one said anything. Overall, its a great place to stay in Capri, will be back !
Stayed 4 nights in Jul 2019
Response from Roberto on Aug 14, 2019
Thank you for choosing our little home for your holiday in Capri. We hope to have satisfied your needs and then in the future you will be, once again, with all of us, at the Hotel Canasta. Best regards Family D'Emilio

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The hotel was beautiful and in a fantastic location, we stayed for 3 nights and had a brilliant time. Unfortunately the safe didn't work in the room however the manager looked after our valuables for us in the main hotel safe.
Stayed 3 nights in Jun 2019
Response from Roberto on Jul 13, 2019
thank you for choosing our little home for your holiday in Capri. We hope to have satisfied your needs and then in the future you will be, once again, with all of us, at the Hotel Canasta. If you like,please, write a review also on tripadvisor.com Best regards Family D'Emilio

10/10 Excellent

Verified traveller

Stayed 5 nights in Jun 2019
Response from Roberto on Jun 26, 2019
thank you for choosing our little home for your holiday in Capri. We hope to have satisfied your needs and then in the future you will be, once again, with all of us, at the Hotel Canasta. If you like,please, write a review also on tripadvisor Best regards

10/10 Excellent

Justyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short break
Excellent service, great location and beautiful area.
Stayed 3 nights in Jun 2019
Response from thank you for choosing our little home for your ho on Jun 26, 2019
thank you for choosing our little home for your holiday in Capri. We hope to have satisfied your needs and then in the future you will be, once again, with all of us, at the Hotel Canasta. If you like,please, write a review also on tripadvisor Best regards

10/10 Excellent

Suzi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was wonderful - however we felt some of the front desk staff were a little ‘snooty’. This did not impede our enjoyment, however. The hotel is fantastic. Highly recommended. Interaction with front desk staff is minimal.
Stayed 3 nights in May 2019
Response from Roberto on Jun 26, 2019
thank you for choosing our little home for your holiday in Capri. We hope to have satisfied your needs and then in the future you will be, once again, with all of us, at the Hotel Canasta. If you like,please, write a review also on tripadvisor Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019
Response from Roberto on May 27, 2019
Thank you for choosing our hotel. your comment is very important to us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from Roberto on May 27, 2019
Thank you for choosing our hotel. your comment is very important to us!

10/10 Excellent

Rosalind

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow, What a View and Great Place To Stay!
We traveled Italy and stayed at many beautiful places, but Hotel Canasta was our favorite for the incredible view, beautiful accommodations and hospitality of the owners. A delightful breakfast and good service. I highly recommend this lovely hotel
Stayed 2 nights in Mar 2019
Response from Roberto on May 1, 2019
Thank you for your positive feedback, I hope you will return for more vacations to Capri

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Pietro D'Emilio on Mar 13, 2019
Thank you. Pietro D'Emilio

8/10 Good

Verified traveller

Quiet location but close to the city centre, and good breakfast:)
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staffs are friendly, a nice breakfast prepared and amazing view from our room. The location is very convenient and not far from the plaza
Stayed 1 night in Nov 2018

8/10 Good

Cristina, Coconut Creek, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel, nice helpful staff, good breakfast in a beautiful setting, great amenities. It would have been perfect if it hadn’t been so difficult getting there. Maybe it was because it was out if season (November) but no cars could get there. We are not young and it was hard for us carrying our luggage for a quarter of a mile uphill on cobblestones. Fortunately when we left the hotel had our suitcase carried to the taxi stop (we walked which is not a problem). Still worth it.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Roberto on Oct 31, 2018
Many thanks from all the Hotel Canasta staff. We are happy that you have spent a happy time with us. We hope to keep it in its future bookings again. We wish you a nice day, best regards Roberto

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and great breakfast. Would definitely stay here again.
Stayed 1 night in Sep 2018
Response from Roberto on Oct 31, 2018
Many thanks from all the Hotel Canasta staff. We are happy that you have spent a happy time with us. We hope to keep it in its future bookings again. We wish you a nice day, best regards Roberto

10/10 Excellent

Mandy, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel!
Was a bit skeptical about the hotel after booking and before arriving because of the recent reviews. However, my 2 night stay at Canasta turned out to be lovely! The room was homey and the use of tiles added that Italian touch. Lovely! Hotel staff were also very helpful, especially when we were trying to find out details about going to the Blue Grotto. Hotel was of a walkable distance from the plaza and shops, convenient. It’s about a 20 minute walk (uphill) from the pier but it’s manageable for us. Can always take the cable car/bus/taxi if you don’t feel like hiking up the hill :) Would recommend this hotel!
Stayed 2 nights in Sep 2018
Response from Roberto on Oct 31, 2018
Many thanks from all the Hotel Canasta staff. We are happy that you have spent a happy time with us. We hope to keep it in its future bookings again. We wish you a nice day, best regards Roberto

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Roberto on Oct 31, 2018
Many thanks from all the Hotel Canasta staff. We are happy that you have spent a happy time with us. We hope to keep it in its future bookings again. We wish you a nice day, best regards Roberto

10/10 Excellent

Michael, Seattle, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to all the shops and restaurants but just off the main path enough for a much more quiet atmosphere. The staff was very helpful with anything we needed and answered all of our questions about getting arpund the island.
Stayed 2 nights in Sep 2018
Response from Roberto on Oct 31, 2018
Many thanks from all the Hotel Canasta staff. We are happy that you have spent a happy time with us. We hope to keep it in its future bookings again. We wish you a nice day, best regards Roberto

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2018
Response from Roberto on Oct 31, 2018
Many thanks from all the Hotel Canasta staff. We are happy that you have spent a happy time with us. We hope to keep it in its future bookings again. We wish you a nice day, best regards Roberto

10/10 Excellent

Alissa

Perfect Capri accomodation
Staff were fabulous-very friendly and helpful.Room was spacious and very clean. Lovely pool area. Hotel location was great and in easy walking distance to main Capri area. Would certainly stay here again and i would highly recommended.
Stayed 1 night in Sep 2018
Response from Roberto on Oct 31, 2018
Many thanks from all the Hotel Canasta staff. We are happy that you have spent a happy time with us. We hope to keep it in its future bookings again. We wish you a nice day, best regards Roberto

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, amazing Staf. Roberto the manager was perfect! Clean, great pool, delicious breakfast!
Stayed 3 nights in Aug 2018
Response from Roberto on Oct 31, 2018
Many thanks from all the Hotel Canasta staff. We are happy that you have spent a happy time with us. We hope to keep it in its future bookings again. We wish you a nice day, best regards Roberto

10/10 Excellent

Sarina, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious and pampering. Lovely small hotel in very central location but quiet, great breakfast, lovely design. The hotel looks brand new (though it's isn't) everything is very well maintained. Nice pool and view. We loved it!
Stayed 1 night in Aug 2018
Response from Roberto on Aug 22, 2018
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

J, London

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Don’t go to this hotel if you are looking for service and staff to be nice to you. It is by far the hotel with rudest staff, as soon as we checked in we were barely welcomed in the hotel. The manager / owner of the hotel will make you feel as unwecolmed as possible and anything you ask him, he will do it but with a face. It’s a good location and nice breakfast but the overall service and experience of the stay ruins this hotel.
Stayed 2 nights in Jul 2018
Response from Roberto on Aug 22, 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Charaf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the location just 5 minutes off the busy streets of Capri. The room was excellent and the breakfast very tasty.
Stayed 2 nights in Jul 2018
Response from Roberto on Aug 22, 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

mark, austin texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet seclusion, just off the main boulevard
We were extremely happy with this selection. This was just off the main boulevard and we were only steps away from our event. Worked out great. Breakfast was great and they went the extra step with each service. The glazed tile pool was amazing and lots of layout space n the sun but with privacy. Our room had a great view from the balcony and we spent several hours hanging out in our room on the patio which is rare. The owner was on site behind the desk and made sure our stay was excellent and memorable with his local knowledge and took care of our transfers with a quick call or two each time. But, the gem that no one tells you about is the restaurant next door. Margarita is owned by the same people and it was by far the best meal I had in Capri. Tomatoes picked from the garden that morning and ravioli that was hand made from scratch for my meal. Amazing! Normally I’m not excited about the hotel restaurant but please don’t miss this amazing food, it was hands down better than all the fancy and expensive meals we had. I’m still thinking about how great it was as I travel around the rest of Italy.
Stayed 2 nights in Jun 2018
Response from Roberto on Jul 10, 2018
Many thanks for your nice words, we want only that the guest remain very happy for have prefer our hotel. Have a nice day Roberto

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roberto was awesome. The restaurant next door, amazing. Terrific place.
Stayed 1 night in May 2018
Response from Roberto on Jul 10, 2018
Thank you very much for your kind words we only want the guest to be very happy to have preferred our hotel. Your comment is very important to us, I wish you a good day, best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018
Response from Roberto on Jul 10, 2018
Thank you very much for your kind words we only want the guest to be very happy to have preferred our hotel. Your comment is very important to us, I wish you a good day, best regards Roberto

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel just out of the center of town. Quiet and very nice owners.
Stayed 1 night in May 2018
Response from Roberto on Jul 10, 2018
Thank you very much for your kind words we only want the guest to be very happy to have preferred our hotel. Your comment is very important to us, I wish you a good day, best regards Roberto

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Roberto on May 12, 2018
We are happy that you have spent a happy stay at our hotel in Capri. With the hope of having you again as welcome guests, I send my best regards, Pietro and family

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Boutique Hotel - Great Location
Great location in the centre of Capri a 5-10minutes walk to the main square and cable car, nice rooms, lovely pool area and nice breakfast. We would definitely stay again.
Response from Roberto on May 12, 2018
We are happy that you have spent a happy stay at our hotel in Capri. With the hope of having you again as welcome guests, I send my best regards, Pietro and family