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Reviews of Wilton Manor

3.5 out of 5
Wilton Manor
15 Croxteth Road, Greenpoint, Cape Town, Western Cape

Reviews

9.2

Wonderful

Rating 10 - Excellent. 20 out of 27 reviews" "
Rating 8 - Good. 5 out of 27 reviews" "
Rating 6 - Okay. 1 out of 27 reviews" "
Rating 4 - Poor. 0 out of 27 reviews" "
Rating 2 - Terrible. 1 out of 27 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Inge on Apr 16, 2024
Dear Darren. Thank you for your fantastic rating on Wilton Manor. We appreciate your feedback and thank you for staying with us. We hope we have the opportunity to welcome you back to Wilton Manor in the future.

10/10 Excellent

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hidden gem in Cape Town! We only stayed 2 nights but it was more than enough to recommend this place to others. The guest house is located very conveniently from both the V&A and the stadium. Both are walkable or a very short drive away. The building itself is lovely, very clean and well decorated. Our room was large and very tidy with a huge comfortable bed and large patio area. Breakfast was fantastic with lots to chose from and cooked options also offered. Staff were very welcoming on arrival and helpful on both days with small requests, also very attentive generally. I couldn't recommend this guest house more!
Stayed 2 nights in Mar 2024
Response from Inge on Mar 8, 2024
Dear Matthew. Thank you for your wonderful review. We are so happy to hear that you enjoyed your stay with us. We appreciate all your lovely compliments on Wilton Manor/staff and our breakfast. Thank you so much for staying with us and we hope we have the opportunity to welcome you back to Wilton Manor in the future.

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from inge on Feb 1, 2024
Dear Amy. Thank you for your awesome rating on Wilton Manor. We are very pleased to know you enjoyed your stay with us. Best Wishes...Wilton Manor

8/10 Good

Liway

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. The wood floor make noise, it’s noisy if your room is on 1st floor.
Stayed 1 night in Dec 2023
Response from Inge on Jan 1, 2024
Dear Liway. Thank you for taking the time to review Wilton Manor. We appreciate your feedback. Thank you for staying with us. Best Wishes.

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolute gem in the heart of Green Point. Close to everything! Spacious, beautifully appointed rooms with attention to detail. Gorgeous African art collection in this Victorian guest house. A refreshing pool and balcony from which to watch the sunset with a beverage from the honesty bar. And the best breakfasts ever! But what really makes Wilton Manor feel like a home away from home is the loving staff - Ilse, Sarita, Mirriam, Elizabeth, Bodwin - who make you feel like one of the family!
Stayed 6 nights in Jan 2022
Response from Inge on Jan 10, 2022
Dear Megan and your lovely mom. Thank you so much for taking the time to write us such an amazing review. Thank you for all the lovely compliments on our breakfast and decor too. We really appreciate it. It was an absolute pleasure having you at Wilton Manor and we really hope that we can welcome you back in the near future.

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay!
Stayed 2 nights in Feb 2020
Response from Inge on Mar 11, 2020
Wow Dana. Thank you so much for your lovely rating. We are super happy about your review.

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very friendly staff made it a really enjoyable stay. Very close to the Waterfront and other areas of interest. Nice breakfast and well stocked honesty bar, also a car park if needed
Stayed 2 nights in Feb 2020
Response from Inge on Feb 17, 2020
Hi Anton... Oh wow!!! Thank you for your review and giving us such a wonderul rating. Thank you for staying with us and we do hope we can welcome you back in the near future/

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Inge on Dec 31, 2019
Thank you so much for taking the time to review us.

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019

10/10 Excellent

Anderson A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cross between small hotel and B&B
A comfortable stay in C.T. Victoria, our hostess, could not have been more pleasant and efficient. Her breakfasts are great Rooms are spotless. Because of distance to V&A Waterfront, it's nice to have Uber capability, inexpensive in and around C.T. We did not go out at night. Stay highly recommend. No concerns for September time of year.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem
Excellent property safe and well located to walk to the waterfront. Owners and staff all really helpful and friendly. good options for eating and drinking close by. Breakfast great especially the pancakes freshly cooked.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and well decorated. Although I never felt like I was in danger, the property was very secure and had hired security. The staff were fantastic. They were polite and accommodating. I loved seeing and hearing their pet birds. Breakfast was great (try Victoria's pancakes). The bed was very comfortable and the WiFi always worked. It's an amazing place to stay and I can't wait to visit again. Please remember though that Cape Town is still experiencing a severe drought.
Stayed 9 nights in Dec 2018

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Charming guest house
The Guest House was a nice old building with a lot of charm but we got a really dark room and that was not what we had expected. The breakfast was OK - but not more. You felt very welcome and the service was good. The guest house is very close tho the Waterfront and all it’s restaurants and shops.
Stayed 4 nights in Nov 2018
Response from kathleen on Dec 4, 2018
Good day Peter. Thank you for your review. We always strive to improve our service delivery and therefor all reviews positive or negative is important to us. We are sorry that you found the room a bit dark. If you notified us that you were not entirely satisfied with your room we could have made changes to make your stay more pleasant with us. We get a lot of lovely reviews about our breakfast and we sorry to hear that you found our breakfast OK. You were more than welcome to ask our ladies in the morning for something that you prefer eating for breakfast and we would have made this for you with a lot of love. On behalf of Wilton Manor we thank you for your stay with us. Kind Regards Management

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Roberto, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, A+++ Service and great locati
Great place to stay, A+++ Service and great location.

2/10 Terrible

susanna, göteborg

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
wilton manor -not as expected!
We were disappointed with our stay at this hotel. Our room was in a different building and on a different street than stated on web site! The room was actually a studio appartment with a shared pantry, not a hotel room. The building in which we stayed did not have internet, which was stated on the web site, and our main reason for choosing this hotel in the first place. Would not recommend this to anyone!

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoyed my stay at Wilton Manor. Very friendly and service-minded staff. Good breakfast and the place in itself is good aswell. Overall good value for money!
Stayed 3 nights in Nov 2023
Response from Inge on Dec 1, 2023
Dear Johan. Thank you for your kind compliments on Wilton Manor and our friendly staff. We appreciate your business and feedback. We hope to see you again soon.

10/10 Excellent

Marcel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Aufenthalt war hervorragend. Zu Beginn hat sich eine Mitarbeiterin beim Check-In Zeit genommen, um uns alles Wichtige in der Unterkunft zu zeigen. Das Zimmer war ebenfalls sehr schön. Das gesamte Haus ist sehr liebevoll eingerichtet, sodass wir uns sofort wohlgefühlt haben. Beim Frühstück blieb kein Wunsch offen. Es gibt eine tolle Auswahl an Speisen und Getränken. Neben dem Buffet wird jedem Gast ein separates englisches Frühstück immer frisch zubereitet. Sonderwünsche wurden immer hochmotiviert umgesetzt (bspw. vegetarisches Frühstück, Frühstück ganz früh am Morgen, weil ein Tagestrip geplant war…). Dies betraf auch das gewünschte Doppelbett anstatt zwei Einzelbetten im von uns gebuchten Zimmer, da bei der Buchung leider alle anderen Zimmer bereits belegt waren. Zudem sehr freundliches Personal, sodass man gleich bestens in den Tag startet. Die Gästeküche kann auch abends genutzt werden, sodass man sich auch mal selber Essen machen kann. Weiterhin war alles sehr sauber, abends ist ein Wachdienst da, sodass wir uns sehr sicher gefühlt haben. Die Parkplätze auf dem Hof sind ebenfalls bewacht. Das Wohnviertel ist traumhaft schön und gehört zu den schönsten und sichersten Vierteln in Kapstadt. Den Hafen und auch das Meer erreicht man schnell zu Fuß. Alles in allem eine Unterkunft, die unsere sehr hohen Anforderungen übertroffen hat. Von uns eine ganz klare Empfehlung (auch an unsere Freunde und Familie). Hier steht der Gast im Mittelpunkt. Beste Grüße, Marcel und Cynthia
Response from Inge on Nov 8, 2023
Dear Marcel and Cynthia. Thank you so much for your beautiful and heart warming review on Wilton Manor. It was such a pleasure reading your kind compliments and we are so happy you enjoyed your stay with us. It was awesome having you at Wilton Manor and we do hope to welcome you back in the future. Best Wishes to you from all of us at Wilton Manor

10/10 Excellent

Verified traveller

Stayed 4 nights in Feb 2020
Response from Inge on Feb 26, 2020
Dear Guest...thank you for giving us such an great rating. We appreciate it. Kind Regards

10/10 Excellent

Verified traveller

Liked: Staff & service
Sehr großzügige Zimmer, ein äußerst freundliches Personal.
Stayed 4 nights in Dec 2019
Response from Inge on Dec 31, 2019
Thank you for taking the time to review us. We are so happy about our awesome rating you gave us. Hope to see you again in the near future.. Regards Inge

10/10 Excellent

Verified traveller

Stayed 4 nights in Dec 2019
Response from Inge on Dec 31, 2019
Thank you for giving us such a good rating. We appreciate it.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Serviceteam. Very lovely interior. Quiet neighbourhood. 15 Min. save walk to Green Point lighthouse through a nice park. Supermarket 500m away. We will come back some day.
Stayed 4 nights in Jan 2019

6/10 Okay

Naomi, Vreeland

Liked: Cleanliness, staff & service, property conditions & facilities
Pittoresk guesthouse op loopafstand van leuke restaurants en de V&A Waterfront. Top qua locatie. Het personeel is zeer vriendelijk en behulpzaam, van de aardige dames die het ontbijt verzorgen tot de nachtportier. Het enige vervelende is dat het huis enorm gehorig is. Krakende vloeren, gehorige muren. Je hoorde letterlijk wat er in de kamer boven ons werd gezegd. Onze kamer (2) met het raam lag naast een gangetje waar de was werd gedaan en het personeel heen en weer liep waardoor ik al vroeg wakker werd. Ik ben een lichte slaper en werd snel wakker. Mijn dochter van 18 had er geen last van.
Stayed 8 nights in Nov 2018
Response from Kathleen on Dec 4, 2018
Dear guest. We thank you for your lovely review and compliments. We are sorry to hear that you found the house a bit noisy. It is an Victorian house dated back in the late 1800;s and therefor impossible for us to elimanate noise from the noise from the wooden floors. We will however adres the staff regarding the corridor. We also provide ear plugs in the room with the history of the house and asking guests to use these should they be light sleepers. We apologise for any inconvenience caused. Thank you once again for your revies. Regards Management

10/10 Excellent

Jasmin, Schweiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kleines Hübsches Hotel in Greenpoint. Wer kein Luxus sucht ist hier genau richtig. Das gesamte Hotelpersonal ist sehr freundlich und zuvorkommend. Das Frühstück ist der Hammer. Das super Plus war das selbstgemachte Pancake-Omelet am Schluss des Frühstücks.
Stayed 2 nights in Oct 2018
Response from Kathleen on Dec 4, 2018
Good day. From all of us at Wilton Manor we thank you for your stay with us and the lovely review. Kind Regards Inge

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ruhig, familiär, gemütlich, sicher
Mein Freund und ich haben 5 Nächte über Neujahr 2012/2013 im Wilton Manor Guesthouse verbracht und waren rundum zufrieden. Unser Zimmer war wohl eines der ruhigsten, wir hörten kaum etwas von anderen Gästen, Personal oder Nachbarn (das ist scheinbar nicht bei allen Zimmern so). Die Einrichtung ist neu, modern und geschmackvoll. Es ist sauber und gepflegt, zudem ist das Personal sehr freundlich und zuvorkommend. Falls gewünscht kümmern sie sich auch um das Buchen von Ausflügen oder Reservationen in Restaurants. Das Frühstück war lecker und vielseitig. Eine Küche für allfällige Selbstversorgung steht zur Verfügung, zudem hat's einen Kühlschrank mit Getränken, wo man sich selber bedienen kann (Vertrauensprinzip). Restaurants und Shops liegen in 10-15min Gehdistanz. Das Wilton Manor Guesthouse liegt in einem schönen und ruhigen Quartier (am Fuss des Signal Hills), in dem wir uns sicher fühlten. Zudem ist das Haus und der Parkplatz 24h überwacht, das heisst man hat rund um die Uhr eine Ansprechperson. Nur zwei (kleine) Kritikpunkte: das Doppelbett war nur ca. 160cm breit, und der Terrassen/Pool-Bereich ist nicht sehr gross und auf drei Seiten von Häusern umgeben, daher oft schattig. Wir würden aber trotzdem wieder dort buchen, da uns das Haus und die familiäre Atmosphäre sehr gefallen hat.

8/10 Good

Ottar, Kolvereid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veldig bra hotell, lite og " personlig" med veldig trivelig og service innstilt personale. Grei avstand inn til Waterfront.