Outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas, sun loungers
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Reviews of Town Lodge Bellville

2 out of 5
Town Lodge Bellville
Cnr Willie Van Schoor Av And Mispel Rd B, Cape Town, Western Cape

Reviews

8.8

Excellent

Rating 10 - Excellent. 52 out of 101 reviews" "
Rating 8 - Good. 35 out of 101 reviews" "
Rating 6 - Okay. 9 out of 101 reviews" "
Rating 4 - Poor. 4 out of 101 reviews" "
Rating 2 - Terrible. 1 out of 101 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Charlton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and had a nice stay. Comfort can be updated though. Aircon was not working and a small fridge would have been great to keep a freah water in.
Stayed 1 night in Jan 2024
Response from Management on Jan 20, 2024
Dear Charlton,Thank you for kindly completing our online survey.We were very pleased to note that you rated us highly and we sincerely appreciate the extra time you took to provide further comments regarding the provision of a small refrigerator in the rooms. While it is not always possible to satisfy all the requests we receive from guests, these are always considered and in some cases may be implemented in the future.We will continue with our commitment to kindness and service excellence and hope to welcome you as our guest to our hotels again soon.Kind regards

6/10 Okay

Stefanus Gerhardus

Business traveller
Liked: Cleanliness
One night stayover
Good, no complaints and no thrills as expected, pricing just a bit too much when compared to other venues.
Stayed 1 night in Jan 2024
Response from Management on Jan 20, 2024
Dear Stefanus Gerhardus,Thank you for staying with us and for taking the time to provide us with your valued feedback. Kind regards

10/10 Excellent

Irefaan

Stayed 1 night in Dec 2023
Response from Management on Dec 7, 2023
Good day Irefaan,Thank you for your feedback, it looks like you enjoyed your stay. We hope to welcome you back soon.Kind regardsManagement

10/10 Excellent

Andre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lodge is conveniently close-by to the n1, ample parking, very friendly staff and the small kitchen prepares nice food although not a huge variety but just enough. Breakfast is stunning. Should you require a bigger selection for supper then in about 5km radius there is more than enough restaurants to choose from.
Stayed 1 night in Oct 2023
Response from Management on Nov 7, 2023
Good day Andre,Thank you for taking the time to provide us with your valued feedback. We are pleased to note your complimentary comments, which will be shared with the team. We hope to welcome you back very soon.

10/10 Excellent

Andre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception is always friendly and all paperwork is done before you get there. Small restaurant offers just the right amount of different food and its freshly made. Rooms clean and well appointed for a 1 or 2 night stay.
Stayed 1 night in Oct 2023
Response from Management on Oct 27, 2023
Dear Andre,Thank you for taking the time to provide us with your feedback and we apprecaite you complimentary comments which will be shared with the team.We hope to welcome you back to the hotel very soon.Kind regards

8/10 Good

Werner

Stayed 1 night in Oct 2023
Response from Management on Oct 11, 2023
Dear Werner, Thank you for kindly completing our online survey.We were very pleased to note that you rated us so highly. We are committed to excellence and kindness in all that we do and hope to welcome you as our guest to our hotels again soon.Yours sincerelyManagement

10/10 Excellent

DANIEL

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing. Accommodation is on the basic side but perfect. Cozy, clean and staff is very nice and helpful.
Stayed 12 nights in Sep 2023
Response from Management on Oct 11, 2023
Dear Daniel, Thank you for kindly completing our online survey.We were very pleased to note that you rated us so highly and your complimentary comments will be shared with the team at the hotel. We are committed to excellence and kindness in all that we do and hope to welcome you as our guest to our hotels again soon.Yours sincerelyManagement

10/10 Excellent

Andre

Stayed 1 night in Sep 2023
Response from Management on Oct 11, 2023
Dear Andre, Thank you for kindly completing our online survey.We were very pleased to note that you rated us so highly. We are committed to excellence and kindness in all that we do and hope to welcome you as our guest to our hotels again soon.Yours sincerelyManagement

10/10 Excellent

Andre

Stayed 1 night in Aug 2023
Response from Management on Aug 14, 2023
Dear Andre,Thank you for kindly completing our online survey.We were very pleased to note that you rated us so highly. We are committed to excellence and kindness in all that we do and hope to welcome you as our guest to our hotels again soon.Yours sincerelyManagement

8/10 Good

Jonathan

Stayed 7 nights in Jul 2023
Response from Management on Aug 3, 2023
Dear Jonathan,Thank you for kindly completing our online survey.We were pleased to note that you generally rated us positively and will continue with our commitment to kindness and service excellence. We hope to welcome you as our guest to our hotels again soon.Yours sincerely Management

10/10 Excellent

Andre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was excellent as always. Room has everything for a 1 night stay and the bed is very comfy. If I could give a comment then it will be that the food service at night is very slow. Food gets prepared fresh and it is a small kitchen and when busy (Which is just about all the time) be prepared to wait anything from 30 minutes to 1 hour for your food. Breakfast has everything and again freshly made.
Stayed 1 night in Jun 2023
Response from Management on Aug 3, 2023
Dear Andre,Thank you for kindly completing our online survey.We were pleased to note that you generally rated us positively and will continue with our commitment to kindness and service excellence. We also took note of your constructive feedback and will look into the matter.We hope to welcome you as our guest to our hotels again soon.Yours sincerely Management

10/10 Excellent

Irefaan

Stayed 1 night in May 2023
Response from Management on Jun 13, 2023
Dear Irefaan,Thank you for kindly completing our online survey.We were very pleased to note that you rated us so highly and will continue with our commitment to kindness and service excellence. We look forward to welcoming you as our guest to our hotels again soon.Kind regards

10/10 Excellent

Andre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The facility is all thats required for a good nights rest. It is clean, well positioned, small restaurant, friendly staff and ample parking. Ons doesnt need anything more.
Stayed 1 night in Jun 2023
Response from Management on Jun 13, 2023
Dear Andre,Thank you for kindly completing our online survey.We were very pleased to note that you rated us so highly and will continue with our commitment to kindness and service excellence. We look forward to welcoming you as our guest to our hotels again soon.Kind regards

10/10 Excellent

Andre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Management on Jun 13, 2023
Dear Andre,Thank you for kindly completing our online survey.We were very pleased to note that you rated us so highly and will continue with our commitment to kindness and service excellence. We look forward to welcoming you as our guest to our hotels again soon.Kind regards

8/10 Good

Tracey

Stayed 1 night in Apr 2023
Response from Management on Apr 24, 2023
Good day,Thank you for staying at Town Lodge Bellville and for taking the time to provide us with your valued feedback. Kind regardsManagement

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service
Great with very helpful, friendly staff
Stayed 1 night in Mar 2023
Response from Management on Apr 24, 2023
Good day,Thank you for staying at Town Lodge Bellville and for taking the time to provide us with your valued feedback. Kind regardsManagement

10/10 Excellent

Ann

Stayed 1 night in Mar 2023
Response from Management on Apr 24, 2023
Good day,Thank you for staying at Town Lodge Bellville and for taking the time to provide us with your valued feedback. Kind regardsManagement

8/10 Good

gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Management on Mar 14, 2023
Thank you for staying at Town Lodge Bellville.Kind regards

8/10 Good

Shuk Yi

Travelled with group
Liked: Cleanliness, amenities
Property was great
Response from Management on Mar 14, 2023
Thank you for staying at Town Lodge BellvilleKind regards

10/10 Excellent

Ellah

Stayed 3 nights in Dec 2022
Response from Management on Dec 28, 2022
Good day,Thank you for staying with Town Lodge Bellville and providing us with your feedback. We are happy to note that you generally rated us positively and are looking forward to welcome you back as our guest in the near future.

10/10 Excellent

Tinashe AA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Management on Nov 16, 2022
Dear Tinashe,Thank you for staying at Town Lodge Bellville.Enjoy your day

8/10 Good

Hamid

Stayed 2 nights in Oct 2022
Response from Management on Oct 27, 2022
Dear Hamid,Thank you for staying at Town Lodge Bellville and for taking the time to provide us with your feedback.

8/10 Good

Malcolm

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2022
Response from Management on Oct 24, 2022
Dear Malcolm,Thank you for staying at Town Lodge Bellville.

10/10 Excellent

susanna

Stayed 1 night in Oct 2022
Response from Management on Oct 6, 2022
Dear Susanna,Thank you for kindly completing our online survey.We were very pleased to note that you rated us so highly and will continue with our commitment to kindness and service excellence. We look forward to welcoming you as our guest to our hotels again soon.Kind regardsManagement

10/10 Excellent

Alupheli

Stayed 1 night in Sep 2022
Response from Management on Sep 15, 2022
Good morning,Thank you for taking the time to provide us with your feedback and for staying at Town Lodge Bellville. We hope to see you again soon.Kind regardsManagement

6/10 Okay

Mark

Stayed 1 night in Aug 2022

4/10 Poor

P

Business traveller
Disliked: Property conditions & facilities
Never Again
Stayed in Room 106, terrible position, right at the entrance, every vehicle coming in at the boom gates at night lights shine right into the room. No blackout curtains, extremely noisy. Will not stay here again
Stayed 2 nights in May 2022
Response from Reservations on Jun 10, 2022
Dear Guest, Thank you for taking the time to provide us with your valued feedback. It is most disturbing to note that you did not enjoy your stay with us. Please accept our sincerest apology.

6/10 Okay

Steve

Stayed 1 night in May 2022
Response from Reservations on May 12, 2022
Dear Guest, Thank you for staying at Town Lodge Bellville and taking the time to provide us with your valued feedback. Kind regards

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For a 2 night business trip it was all I needed. Conveniently located for where I needed to be, clean & very comfortable bed with crisp white linen.
Stayed 2 nights in May 2022
Response from Reservations on May 6, 2022
Dear Guest, Thank you for staying at Town Lodge Bellville and taking the time to provide us with your valued feedback. Kind Regards Reservations

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Reservations on Apr 26, 2022
Dear Guest Thank you for taking the time to rate our service. Hope to welcome you again soon. Kind Regards

8/10 Good

Stuart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at reasonable costs.
Comfortable, welcoming staff, friendly. Nice home away from home atmosphere.
Stayed 2 nights in Mar 2022
Response from Management on Mar 14, 2022
Thank you for staying at Town Lodge Bellville

10/10 Excellent

Johan

Stayed 1 night in Mar 2022
Response from Management on Mar 14, 2022
Thank you for staying at Town Lodge Bellville

8/10 Good

Micheal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very good. Staff were very friendly. Only issue was that it would have been nice to have a small fridge in the room
Stayed 2 nights in Feb 2022
Response from Management on Mar 10, 2022
Good day, Thank you for staying at Town Lodge Bellville and for the feedback received. Kind regards Management

10/10 Excellent

Jude

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Management on Mar 10, 2022
Thank you for staying at Town Lodge Bellville

10/10 Excellent

Leonie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Management on Mar 10, 2022
Thank you for staying at Town Lodge Bellville

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022
Response from Management on Jan 17, 2022
Dear Matthew, Thank you for staying with us we appreciate your feedback. Kind regards Management

4/10 Poor

kashinga

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff should be eager to assist clients at all times and by any means without stereo typing and judging
Stayed 1 night in Dec 2021
Response from Management on Jan 6, 2022
Good morning, Thank you for staying with us and taking the time to provide feedback. It is most disturbing to note that you did not feel welcome and well looked after. Please accept my apology. I wish you would have asked for the manager on duty to discuss and resolve the matter while at the hotel. Wishing you a great day.

10/10 Excellent

JL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Management on Jan 6, 2022
Thank you for the great review.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Management on Jan 6, 2022
Thank you for the great review.

10/10 Excellent

B M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good
Great service from staff. Nice room for a 2 star accommodation. Would come back again.
Stayed 1 night in Oct 2021
Response from Duty Manager on Oct 25, 2021
Thank you for kindly completing the online survey. We were very pleased to note that you rated us highly and we sincerely appreciate it. We will continue with our commitment to kindness and service excellence and hope to welcome you as our guest to our hotels again soon. Yours sincerely Andre Burger

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Very nice place to stay.
Stayed 2 nights in Aug 2021
Response from Management on Oct 21, 2021
Thank you for the positive feedback.

10/10 Excellent

Stuart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay 0 its just fine
Not bad at all as hotels go............... nice place to stay - Colins Pub across the way is not that good anymore though.
Stayed 1 night in May 2021
Response from Liezel on Jun 1, 2021
Good morning, Thank you for the valued feedback. We hope you enjoy your day and stay safe. Kind regards Liezel

10/10 Excellent

Johan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2021

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Feb 2021

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020
Response from The CLHG Team on Mar 9, 2020
Dear Robert Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and hope to welcome you as our guest again soon.  With kind regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

8/10 Good

Stuart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stay there. No issues.
Will recommend. Nicely situated and ample for what was needed. Clean, neat and tidy. Breakfast is of course extremely expensive, but then it is at every hotel.
Stayed 2 nights in Jan 2020
Response from The CLHG Team on Jan 22, 2020
Dear Stuart Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and sincerely appreciate your great feedback! We hope to welcome you as our guest again soon.  With kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from The CLHG Team on Jan 10, 2020
Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and hope to welcome you as our guest again soon.  With kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, but very small. Friendly, helpful people.
Stayed 1 night in Jan 2020
Response from The CLHG Team on Jan 10, 2020
Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and sincerely appreciate your positive feedback. We hope to welcome you as our guest again soon.  With kind regards