Pool views, serves lunch, dinner, and brunch

Reviews of Homewood Suites by Hilton Cape Canaveral-Cocoa Beach

3 out of 5
Homewood Suites by Hilton Cape Canaveral-Cocoa Beach
9000 Astronaut Blvd, Cape Canaveral, FL

Reviews

9.4

Exceptional

Rating 10 - Excellent. 403 out of 533 reviews" "
Rating 8 - Good. 90 out of 533 reviews" "
Rating 6 - Okay. 25 out of 533 reviews" "
Rating 4 - Poor. 8 out of 533 reviews" "
Rating 2 - Terrible. 7 out of 533 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marquieta

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was top notch
Stayed 1 night in May 2024
Response from Assistant General Manager on May 21, 2024
Dear Marquieta, We are delighted to read that we took the best care of you while you were with us. Attentive service supported by comfortable accommodations sets us apart, and it truly means the world to us that you recognize and value these aspects. Our guests are like family; without you, we wouldn't be able to do what we love daily. Thank you for making this possible for so many of our dedicated and faithful team members. We hope to welcome you back soon to Homewood Suites by Hilton Cape Canaveral-Cocoa Beach.Michael Jones - Assistant General Manager

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in May 2024
Response from Assistant General Manager on May 20, 2024
Dear Christopher, Maintaining a spotless and comfortable space is our top priority, and our housekeeping team takes great pride in their work. They will be thrilled to hear your feedback! Your support is truly appreciated, and we can't wait to provide you with another outstanding stay here at Homewood Suites by Hilton Cape Canaveral-Cocoa Beach.Michael Jones - Assistant General Manager

6/10 Okay

Dawn

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in May 2024
Response from Assistant General Manager on May 15, 2024
Dear Dawn, Thank you for taking the time to rate your visit. We hope your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing.Michael Jones - Assistant General Manager

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good.
Stayed 1 night in May 2024
Response from Assistant General Manager on May 12, 2024
Dear Christopher, Thank you for choosing Homewood Suites by Hilton Cape Canaveral-Cocoa Beach. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Michael Jones - Assistant General Manager

10/10 Excellent

Melissa

Stayed 1 night in Apr 2024
Response from Assistant General Manager on May 13, 2024
Dear Melissa, Thank you for the excellent rating! We always work hard to provide a high-quality experience for all our guests, so it's terrific to hear that you had such an enjoyable stay at Homewood Suites by Hilton Cape Canaveral-Cocoa Beach. We'd love to host you again someday for yet another unforgettable visit.Michael Jones - Assistant General Manager

10/10 Excellent

Brenna, Lawrence

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful experience at this hotel, especially when I needed help with the room temperature and printing out cruise documents. We also got a MUCH better deal on the shuttle to the cruise and back to the airport than we were able to find independently. Would absolutely stay here again!!
Stayed 2 nights in May 2024
Response from Assistant General Manager on May 8, 2024
Dear Brenna, It is wonderful to read your review of your recent stay at Homewood Suites by Hilton Cape Canaveral-Cocoa Beach. Our goal is to provide our guests with exceptional service, so we are thrilled we succeeded during your stay. Your comments will be shared with our team, and we appreciate your recognition of their dedication to outstanding hospitality. Thank you for being our guest, and we look forward to your next stay! Michael Jones - Assistant General Manager

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property !!! They upgraded my room and early check in employees were great!!
Stayed 1 night in May 2024
Response from Assistant General Manager on May 12, 2024
Dear Melissa, We are thrilled to hear you had a fantastic experience at Homewood Suites by Hilton Cape Canaveral-Cocoa Beach! Our team is dedicated to providing exceptional service, including accommodating early check-ins and offering upgrades whenever possible. Thank you for your kind words, and we look forward to hosting you again soon for another wonderful stay.Michael Jones - Assistant General Manager

10/10 Excellent

Francesca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel right by port!
Stayed 1 night in Mar 2024
Response from Assistant General Manager on May 6, 2024
Dear Francesca, We are so happy you chose Homewood Suites by Hilton Cape Canaveral-Cocoa Beach for your recent visit to the city. Reading your comments made our team's day! Our location is one of our most excellent features, so thank you for pointing that out for future travelers. We hope to welcome you back very soon.Michael Jones - Assistant General Manager

10/10 Excellent

Gerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were outstanding, made this a holiday to remember with there outstanding help and direction, we had an amazing time
Stayed 1 night in May 2024
Response from Assistant General Manager on May 5, 2024
Dear Gerry, We are delighted to read how much you and your family enjoyed your recent vacation with us. Thank you especially for recognizing our devoted staff, as they truly love delivering exceptional hospitality to every guest. Reviews such as yours mean a lot. Thank you again; we look forward to welcoming you back to Homewood Suites by Hilton Cape Canaveral-Cocoa Beach for another great stay.Michael Jones - Assistant General Manager

10/10 Excellent

Luella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Assistant General Manager on Apr 27, 2024
Dear Luella, We are thrilled you had an excellent stay at Homewood Suites by Hilton Cape Canaveral-Cocoa Beach, and we appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Michael Jones - Assistant General Manager

10/10 Excellent

Phyllis, San Francisco

Stayed 1 night in Apr 2024
Response from Assistant General Manager on May 15, 2024
Dear Phyllis, Thank you for the excellent rating! We always work hard to provide a high-quality experience for all our guests, so it's terrific to hear that you had such an enjoyable stay at Homewood Suites by Hilton Cape Canaveral-Cocoa Beach. We'd love to host you again someday for yet another unforgettable visit.Michael Jones - Assistant General Manager

10/10 Excellent

Gail, Moultonborough

Travelled with family and small children
Close to port, clean , spacious and good restaurants close by
Stayed 1 night in Apr 2024
Response from Assistant General Manager on Apr 20, 2024
Dear Gail, We are delighted you appreciated our proximity to the port and the nearby dining options during your stay at Homewood Suites by Hilton Cape Canaveral-Cocoa Beach. Your compliments on our cleanliness and spacious accommodations mean a lot to us. Thank you for your stay, and we look forward to hosting you again for another exceptional experience!Michael Jones - Assistant General Manager

10/10 Excellent

John

Liked: Amenities
Clean
Stayed 1 night in Apr 2024
Response from Assistant General Manager on Apr 19, 2024
Dear John, We want to thank you for choosing to stay with us at Homewood Suites by Hilton Cape Canaveral-Cocoa Beach. We are absolutely thrilled to receive your thoughtful review and to learn you found our hotel to be so comfortable and completely spotless. It would be an honor to host you again when you return to the city. Have a wonderful day, and travel safely.Michael Jones - Assistant General Manager

10/10 Excellent

James

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed and pillows were absolutely amazing to sleep on! And the full kitchen was the icing on the cake!
Stayed 2 nights in Apr 2024
Response from Assistant General Manager on Apr 17, 2024
Dear James, Thank you for your glowing review of your recent stay at Homewood Suites by Hilton Cape Canaveral-Cocoa Beach! We are thrilled to hear that you were exceptionally comfortable and enjoyed the convenience of our full kitchen amenities. Your satisfaction is our top priority, and we can't wait to welcome you back soon for another wonderful experience!Michael Jones - Assistant General Manager

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
The stay at this hotel was great. The only thing it didn't have, was a heater for the pool, lol. But it was a very good stay. We stayed there to go to the Kennedy space center, which was not very far away at all.
Stayed 1 night in Apr 2024
Response from Assistant General Manager on Apr 17, 2024
Dear Bruce, Thank you for your delightful review of Homewood Suites by Hilton Cape Canaveral-Cocoa Beach! We are thrilled to hear you had a wonderful stay and that our proximity to the Kennedy Space Center adds to the convenience of your visit. Your feedback regarding the pool heater is duly noted, and we appreciate your input. We look forward to welcoming you back soon!Michael Jones - Assistant General Manager

10/10 Excellent

Wally

Stayed 1 night in Apr 2024
Response from Assistant General Manager on May 4, 2024
Dear Wally, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Homewood Suites by Hilton Cape Canaveral-Cocoa Beach.Michael Jones - Assistant General Manager

10/10 Excellent

ELAINE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was awesome and fast..rooms were clean..close to port.
Stayed 1 night in Apr 2024
Response from Assistant General Manager on Apr 12, 2024
Dear ELAINE, Thank you for sharing your experience at Homewood Suites by Hilton Cape Canaveral-Cocoa Beach! It's fantastic that our customer service left a lasting impression during your stay. We are thrilled you enjoyed spotless accommodations and convenient proximity to the port. Your satisfaction is our priority, and we look forward to welcoming you back for another lovely stay soon!Michael Jones - Assistant General Manager

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Assistant General Manager on Apr 13, 2024
Dear Jessica, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Homewood Suites by Hilton Cape Canaveral-Cocoa Beach. We look forward to your return and wish you all the best with your future travels.Michael Jones - Assistant General Manager

10/10 Excellent

Duc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it’s safe and quiet.
Stayed 1 night in Apr 2024
Response from Assistant General Manager on Apr 7, 2024
Dear Duc, Thank you for your feedback! We are pleased you enjoyed the safe and quiet atmosphere at Homewood Suites by Hilton Cape Canaveral-Cocoa Beach. Your comfort and security are our top priorities. We appreciate your positive comments and hope to welcome you back for another pleasant stay!Michael Jones - Assistant General Manager

10/10 Excellent

BEN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Assistant General Manager on Apr 7, 2024
Dear BEN, Thank you for the excellent rating. We are thrilled we met your expectations for a fantastic stay at Homewood Suites by Hilton Cape Canaveral-Cocoa Beach. We hope to have the pleasure of doing so again on your next visit to Cocoa Beach.Michael Jones - Assistant General Manager

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to stores and Cruise terminals
Stayed 1 night in Mar 2024
Response from Assistant General Manager on Apr 5, 2024
Dear Raymond, We are glad you found Homewood Suites by Hilton Cape Canaveral-Cocoa Beach conveniently located for accessing stores and cruise terminals! Your satisfaction is our priority, and we're delighted our location enhanced your stay. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable visit soon!Michael Jones - Assistant General Manager

10/10 Excellent

Jennifer

Stayed 1 night in Mar 2024
Response from Assistant General Manager on Apr 14, 2024
Dear Jennifer, Thank you for choosing Homewood Suites by Hilton Cape Canaveral-Cocoa Beach. We were pleased that we exceeded your expectations during your visit to Cocoa Beach. Thank you for being our guest. If you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional stay.Michael Jones - Assistant General Manager

10/10 Excellent

Diane

Stayed 1 night in Feb 2024
Response from Assistant General Manager on Apr 30, 2024
Dear Diane, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you letting fellow travelers know about your experience, and we look forward to many more visits to Homewood Suites by Hilton Cape Canaveral-Cocoa Beach.Michael Jones - Assistant General Manager

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had many places to eat within walking distance. It was so close to the Port for our Carnival Cruise which made it so easy for us.
Stayed 1 night in Mar 2024
Response from Assistant General Manager on Mar 19, 2024
Dear Sandra, We're thrilled you enjoyed your stay at Homewood Suites by Hilton Cape Canaveral-Cocoa Beach! It's great to hear that our convenient location near eateries and proximity to the Port enhanced your cruise experience. Thank you for choosing us, and we hope to welcome you back for another fantastic stay in the future!Michael Jones - Assistant General Manager

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Assistant General Manager on Mar 15, 2024
Dear Joseph, Thank you for taking the time to leave your rating! It is fantastic you enjoyed your time at Homewood Suites by Hilton Cape Canaveral-Cocoa Beach so much! We look forward to hosting you again soon for another great experience. Have a wonderful day!Michael Jones - Assistant General Manager

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay while relaxing before our cruise
Stayed 1 night in Mar 2024
Response from Assistant General Manager on Mar 5, 2024
Dear John, We are delighted you chose Homewood Suites by Hilton Cape Canaveral-Cocoa Beach as your home base before your cruise, and we want to thank you for mentioning how much you enjoyed your time with us. It was a pleasure having you as our guest, and we hope we will be your first choice when you return for another voyage on the sea or to explore more of Cape Canaveral!Michael Jones - Assistant General Manager

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk clerks were amazing. All were great, deserve raises.
Stayed 2 nights in Feb 2024
Response from Assistant General Manager on Mar 4, 2024
Dear Lori, We're delighted to hear about your positive experience at Homewood Suites by Hilton Cape Canaveral-Cocoa Beach! It's wonderful that our front desk team provided exceptional service during your stay. Your appreciation means a lot to us, and we'll be sure to pass on your compliments. We look forward to hosting you again soon!Michael Jones - Assistant General Manager

10/10 Excellent

Adriana

Stayed 1 night in Feb 2024
Response from Assistant General Manager on Mar 21, 2024
Dear Adriana, Thank you for the excellent rating! We always work hard to provide a high-quality experience for all our guests, so it's terrific to hear that you had such an enjoyable stay at Homewood Suites by Hilton Cape Canaveral-Cocoa Beach. We'd love to host you again someday for yet another unforgettable visit.Michael Jones - Assistant General Manager

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Assistant General Manager on Feb 26, 2024
Dear Katherine, Thank you for the excellent rating! We always work hard to provide a high-quality experience for all our guests, so it's terrific to hear that you had such an enjoyable stay at Homewood Suites by Hilton Cape Canaveral-Cocoa Beach. We'd love to host you again someday for yet another unforgettable visit.Michael Jones - Assistant General Manager

10/10 Excellent

Paul David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Richard was wonderful during our late check in. He was funny and very helpful!!!
Stayed 1 night in Feb 2024
Response from Assistant General Manager on Feb 17, 2024
Dear Paul, We are thrilled to hear about your positive experience with Richard during your late check-in at Homewood Suites by Hilton Cape Canaveral-Cocoa Beach. Providing exceptional service is our top priority, and we're delighted that his assistance made a memorable impression on your stay. We appreciate your kind words and look forward to welcoming you back soon!Michael Jones - Assistant General Manager

10/10 Excellent

Johnny and Mary Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
We stayed the night before our cruise. The staff was wonderful. The room was great and beds were comfortable. Kris at check in was super friendly and helpful.
Stayed 1 night in Feb 2024
Response from Assistant General Manager on Feb 10, 2024
Dear Johnny and Mary Kay, We are delighted you chose Homewood Suites by Hilton Cape Canaveral-Cocoa Beach as your home base before your cruise, and we want to thank you for mentioning our ideal location in Port Canaveral, excellent service and clean rooms with comfortable beds. We are delighted you had a positive experience with our check-in service. Thank you for appreciating Kris; we would love to share your compliments with him. It was a pleasure having you as our guest, and we hope we will be your first choice when you return for another voyage on the sea or to explore more of Cape Canaveral!Michael Jones - Assistant General Manager

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay for Royal Caribbean cruise
Stayed 1 night in Feb 2024
Response from Assistant General Manager on Feb 4, 2024
Dear Geraldine, Thank you for choosing Homewood Suites by Hilton Cape Canaveral-Cocoa Beach for your stay before your Royal Caribbean cruise! We're delighted that you had a great experience. We appreciate your positive review and look forward to welcoming you back for another enjoyable stay.Michael Jones - Assistant General Manager

10/10 Excellent

Kathy, Venice

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Assistant General Manager on Feb 3, 2024
Dear Kathy, We're thrilled to see your great rating! Your satisfaction is important to us, and we are glad you enjoyed your stay at Homewood Suites by Hilton Cape Canaveral-Cocoa Beach. If you ever have any thoughts to share or if there's anything we can do to enhance your experience further, please don't hesitate to let us know. Thanks for choosing us, and we hope to see you again soon.Michael Jones - Assistant General Manager

10/10 Excellent

Tarsha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Assistant General Manager on Jan 23, 2024
Dear Tarsha, We are pleased to receive your generous rating for Homewood Suites by Hilton Cape Canaveral-Cocoa Beach. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Michael Jones - Assistant General Manager

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Assistant General Manager on Jan 19, 2024
Dear Richard, Thank you for being our guest and for the high rating! It is wonderful to learn how much you enjoyed your time at Homewood Suites by Hilton Cape Canaveral-Cocoa Beach and that we exceeded all of your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.Michael Jones - Assistant General Manager

10/10 Excellent

Valarie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Quick and friendly check-in. The room was lovely. My only observation was the room needs some USB ports
Stayed 1 night in Jan 2024
Response from Assistant General Manager on Jan 17, 2024
Dear Valarie, We are delighted you found our check-in service seamless and enjoyable. It is our pleasure to ensure a hassle-free and welcoming start to your stay. Your feedback is greatly appreciated and motivates our team to maintain the highest service standards. Also, we care about the satisfaction of our guests; therefore, we appreciate you letting us know what we can do to make your next stay perfect. We have noted your feedback about more USB ports in the room. We hope to see you again soon at Homewood Suites by Hilton Cape Canaveral-Cocoa Beach!Michael Jones - Assistant General Manager

10/10 Excellent

joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic overnight stay
We stayed one night before our cruise. It was a very nice place and we were lucky enough to see the Vulcan launch from there. Very nice staff. We will return in the future.
Stayed 1 night in Jan 2024
Response from Assistant General Manager on Jan 16, 2024
Dear joanna, We are delighted you chose Homewood Suites by Hilton Cape Canaveral-Cocoa Beach as your home base before your cruise. Thank you for highlighting our ideal location and service. It's great to know you could witness the Vulcan launch. We hope you had an excellent time on your cruise. It was a pleasure having you as our guest, and we look forward to welcoming you soon when you return for another voyage on the sea or to explore more of Cape Canaveral!Michael Jones - Assistant General Manager

10/10 Excellent

Catharine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Assistant General Manager on Jan 9, 2024
Dear Catharine, We appreciate you taking the time to leave your generous rating regarding your recent visit to the Homewood Suites by Hilton Cape Canaveral-Cocoa Beach. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Michael Jones - Assistant General Manager

10/10 Excellent

Kelly, Sneads ferry

Stayed 1 night in Jan 2024
Response from Assistant General Manager on Jan 9, 2024
Dear Kelly, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Homewood Suites by Hilton Cape Canaveral-Cocoa Beach. We look forward to your return and wish you all the best with your future travels.Michael Jones - Assistant General Manager

10/10 Excellent

Lori-Sue

Stayed 1 night in Jan 2024
Response from Assistant General Manager on Jan 8, 2024
Dear Lori-Sue, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Homewood Suites by Hilton Cape Canaveral-Cocoa Beach.Michael Jones - Assistant General Manager

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Beautiful hotel before our cruise. Would definitely stay again.
Stayed 1 night in Dec 2023
Response from Assistant General Manager on Jan 8, 2024
Dear Sarah, We are delighted to hear you loved your stay at Homewood Suites by Hilton Cape Canaveral-Cocoa Beach! We're thrilled to have been part of your pre-cruise experience, and we can't wait to welcome you back for another wonderful stay in the future. Thank you for choosing our beautiful hotel!Michael Jones - Assistant General Manager

10/10 Excellent

Kyle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Jan 2024
Response from Assistant General Manager on Jan 6, 2024
Dear Kyle, We are thrilled you enjoyed your stay at Homewood Suites by Hilton Cape Canaveral-Cocoa Beach! Your positive feedback means a lot to us. We strive to provide a wonderful experience, and we're delighted you had a great time. Thank you for choosing us, and we hope to welcome you back for another fantastic stay soon!Michael Jones - Assistant General Manager

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this location. Very close to Base and the cruise ships. They couldn’t have been more accommodating as well. We were delayed on base and couldn’t get back in time for checkout. They extended not only ours but we met people in the hallway from our race and they took care of them as well. We will be staying here again.
Stayed 1 night in Dec 2023
Response from Assistant General Manager on Dec 10, 2023
Dear Dana, We are delighted you chose Homewood Suites by Hilton Cape Canaveral-Cocoa Beach as your home base, and we want to thank you for mentioning our ideal location close to the cruise terminals in Cape Canaveral. We are pleased to have been able to offer you the convenience of extended check-out hours. We remain constant in our commitment to providing a welcoming and efficient experience, and we are grateful for your compliments, which inspire us to maintain these high standards. We appreciate you saying we will now be your hotel of choice whenever you are in the area. Thank you once again for this wonderful review.Michael Jones - Assistant General Manager

10/10 Excellent

Cindy, Kennesaw

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Assistant General Manager on Dec 9, 2023
Dear Cindy, It was a pleasure having you as our guest at Homewood Suites by Hilton Cape Canaveral-Cocoa Beach. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.Michael Jones - Assistant General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Assistant General Manager on Dec 8, 2023
Dear Loretta, It was a pleasure receiving your fantastic rating for Homewood Suites by Hilton Cape Canaveral-Cocoa Beach. Your feedback is the best performance measure we have, and we appreciate you letting us know we are succeeding. Thank you for being our guest; we look forward to your next visit.Michael Jones - Assistant General Manager

10/10 Excellent

Ella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here the night before boarding our cruise ship. Staff and employees were so sweet and helpful. Amy was a joy to talk to. Place was very clean. I will definitely stay here the next time we come this way. I'm not sure if I was told we would be charged for parking. $10. I think if you don't plan to leave your car, you shouldn't have to pay.
Stayed 1 night in Nov 2023
Response from Assistant General Manager on Nov 26, 2023
Dear Ella, We are delighted you chose Homewood Suites by Hilton Cape Canaveral-Cocoa Beach as your home base before your cruise, and we want to thank you for mentioning our ideal location in Port Canaveral. A clean and welcoming environment is essential for a great guest experience, and we're thrilled that our efforts were noticed during your stay. Team members like Amy are a perfect example of the passionate and dedicated spirit of service that we value. We are sorry we did not meet your expectations regarding the parking charges. This information is listed on our website, and we will share your comments appropriately. If you have any queries regarding this, please feel free to reach out to us at the hotel. It was a pleasure having you as our guest, and we love knowing that we will be your hotel of choice whenever you are in Cape Canaveral!Michael Jones - Assistant General Manager

10/10 Excellent

Terrence, Ocala

Stayed 1 night in Nov 2023
Response from Assistant General Manager on Dec 14, 2023
Dear Terrence, We are delighted with your rating! It's wonderful to know that you enjoyed so much about your time at Homewood Suites by Hilton Cape Canaveral-Cocoa Beach. We look forward to serving you again in the future.Michael Jones - Assistant General Manager

10/10 Excellent

Matthew

Stayed 1 night in Nov 2023
Response from Assistant General Manager on Dec 10, 2023
Dear Matthew, Thank you for being our guest and for the high rating. It is wonderful to learn how much you enjoyed your time at Homewood Suites by Hilton Cape Canaveral-Cocoa Beach and that we exceeded all of your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.Michael Jones - Assistant General Manager

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Before & After our Cruise
Great stay for before & after our cruise. Super friendly staff and nice spacious clean modern rooms. The pool area is lovely too.
Stayed 1 night in Nov 2023
Response from Assistant General Manager on Nov 19, 2023
Dear Andrew, We are glad you decided to stay at Homewood Suites by Hilton Cape Canaveral-Cocoa Beach recently during your cruise trip. We welcome many cruise passengers like yourself, so we want to ensure their stay is relaxing and comfortable as they embark on their voyage. Your kind words about our associates, their commitment to excellence, and the cleanliness of our rooms are greatly appreciated. Your recognition of their efforts will surely brighten their day! Thank you for choosing to stay with us, and we look forward to welcoming you back soon.Michael Jones - Assistant General Manager

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall review
Our room and the whole place was very very clean. All employees we met and dealt with, were friendly and helpful. I would highly recommend your establishment. And would certainly revisit if ever in the area again.
Stayed 1 night in Nov 2023
Response from Assistant General Manager on Nov 15, 2023
Dear Robert, We are thrilled to hear about your positive experience at Homewood Suites by Hilton Cape Canaveral-Cocoa Beach. It's fantastic that you found the room and the entire property very clean, and our friendly and helpful staff made a positive impact. Thank you for recommending our establishment, and we look forward to welcoming you back whenever you're in the area again. Your kind words are greatly appreciated!Michael Jones - Assistant General Manager