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Reviews of Hôtel du Roi Christophe

3 out of 5
Hôtel du Roi Christophe
Rue 24 B, Cap-Haitien

Reviews

7.6

Good

Rating 10 - Excellent. 60 out of 186 reviews" "
Rating 8 - Good. 59 out of 186 reviews" "
Rating 6 - Okay. 34 out of 186 reviews" "
Rating 4 - Poor. 18 out of 186 reviews" "
Rating 2 - Terrible. 15 out of 186 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Oxana

Business traveller
Liked: Amenities
Nice and friendly staff
Stayed 1 night in May 2024

8/10 Good

Valery, Petionville

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in May 2024

10/10 Excellent

Freud Gregory Alix

Stayed 1 night in May 2024

10/10 Excellent

Freud Gregory Alix

Stayed 1 night in May 2024

8/10 Good

Pierre, Homestead

Great experience
Stayed 1 night in Apr 2024

4/10 Poor

Lauture

Disliked: Cleanliness, staff & service, property conditions & facilities
No Air conditioning, room very hot, muskitos, staff was not available when needed. No breakfast was ready until I left the hotel at 9.30 Am. The room was flooded during heavy rain. I was charged $224 for the night.
Stayed 1 night in Apr 2024

10/10 Excellent

Fritz

Stayed 1 night in Mar 2024

8/10 Good

Davidson

Liked: Cleanliness, staff & service, property conditions & facilities
Clients should be aware that there are some basic stuff like potable water in quantity that is not available. But overall the service was good. Highly recommended.
Stayed 2 nights in Mar 2024

8/10 Good

Suze

Travelled with family
Liked: Cleanliness, property conditions & facilities
I really like the safety, the breakfast menu and the server staff . But, the customer service needs to be rethought.
Stayed 3 nights in Feb 2024

2/10 Terrible

Androny

Stayed 1 night in Mar 2024

10/10 Excellent

Jeannette

Liked: Cleanliness, staff & service, property conditions & facilities
Garden , goid Breafast
Stayed 1 night in Mar 2024

6/10 Okay

jean pierre

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

Marie

Travelled with family
Good
Stayed 7 nights in Feb 2024

4/10 Poor

GUYLLIANO

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
The room was full of mosquitoes because the balcony door was left open. Even though we left the AC on very low, the mosquitoes did not leave room. The room also smell stuffy.
Stayed 1 night in Feb 2024

10/10 Excellent

Corry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

8/10 Good

Corry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

6/10 Okay

Reynalden

Travelled with family
Liked: Cleanliness, staff & service, amenities
This hotel is a very nice historic place, the staff is very friendly except the owner of the place who doesn't even greet her guests whole she's always around. Food choice is very limited. Rooms are clean but they don't offer iron and microwave.my room was just next to a canal and the smell was very disturbing. Our last night was crazy it rained the whole night when we wake up in the morning the room was flooded I'm glad we left early that day because this was insane
Stayed 4 nights in Dec 2023

2/10 Terrible

Falonne

Liked: Cleanliness, staff & service, property conditions & facilities
The people
Stayed 3 nights in Nov 2023

10/10 Excellent

Fritz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Wesley

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only one personel was qualified .. her Name Is Carmelle
Stayed 4 nights in Aug 2023

4/10 Poor

Shneiderson

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Bea on Jun 25, 2023
Mr CelestinWe apologize for inconvenience you have encountered.Please let us know so we can do better next time.Thank you

8/10 Good

Youseline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

MOISE

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
It’s a nice place
Stayed 7 nights in May 2023

8/10 Good

Godofredo Jr, petion ville

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
I like the the attitude of the staffs. I don’t like the electricity service
Stayed 2 nights in May 2023
Response from Bea on Jun 25, 2023
Thank you for your feedback!Unfortunately the electricity issue is due to the gas shortage and the electricity company. We hope to resolve this matter soon.

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful & huge and it base on historic, the pool is nice breakfast is great I wouldn’t even talk bout the staff they’re awesome specially for camela in the front desk she’s a sweetheart I have nothing bad to say bout the hotel it was my husband first trip to Haiti and he enjoyed his self 10/10
Stayed 7 nights in Apr 2023

2/10 Terrible

Robeans

Disliked: Cleanliness, staff & service
I had a bad time, I didn't get hot water to take a bath, the wholesale service was not good for me
Stayed 1 night in Mar 2023

8/10 Good

Davina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

8/10 Good

Daphney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good: I like the hotel very cozy and some of the staff were excellent specially the cleaning team Rocked. Good food opportunities: lunch or dinner are little expensive. We felt like we were spending more than the States. We can here all the noise’s from outside and other guests’ room. Other than that our stay was nice.
Stayed 5 nights in Feb 2023

10/10 Excellent

Adler

Liked: Cleanliness, staff & service, property conditions & facilities
One of Cap-Haitien Best Hotel
Great Stay for a quick trip to Cap-Haitien. Love the decoration and the service.
Stayed 4 nights in Feb 2023

8/10 Good

Gracia

That was ok just more work on de electricity
Stayed 3 nights in Feb 2023

10/10 Excellent

Luc

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice place to stay for vacation.

4/10 Poor

Harris

Travelled with group
Liked: Amenities
Disliked: Staff & service
Likes: Conveniently located close to the strip of restaurants and bars. It has a restaurant and bar on premise. Free complimentary breakfast. Also the garden, grounds and pool area is nice. Dislikes: TOO MANY TO WRITE THEM ALL. Customer service is poor. There should be someone Bi-lingual working at the front desk at all times. Simple asks like borrowing an iron to iron clothes or a cup of ice seemed like an inconvenience when asked for. My Stay was for 6 nights but I checked out after 5 nights due to my experience. The sink was stopped up from the entire 5 nights even though I made many requests to have It unstopped. It took asking 4 different staffers and over 1 hour for someone to come to clean the pool that had a lot of debris and pollen in it while there is staff in plain sight standing around doing nothing. With this hotel It’s like if the person is hired to do one specific thing that is all they are going to do. I went to the lady at the front desk for a bottle of water because the bar was closed or closing. She left the front desk to find someone who works at the bar area to get me water when the bar was just a few feet away from her. There were so many other instances like this. I don’t normally write reviews like this but I am hoping that the management will see this and make some changes for a better customer experience.
Response from Bea on Jan 17, 2023
Dear valued customer,We thank you for your feedback and apologize for the inconvenience. We will share your review with the staff so we can ameliorate our services.

6/10 Okay

Harris

Disliked: Staff & service

8/10 Good

Geordanie

6/10 Okay

Ronald

10/10 Excellent

Luc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect with the "Hotel Roi Christophe". The staff was helpful, friendly and knowledgeable.
Stayed 3 nights in Nov 2022

10/10 Excellent

Edy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022

10/10 Excellent

Edy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's safe
Stayed 5 nights in Sep 2022

8/10 Good

Osny, Pompano beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks it was great experience they take care of us good
Stayed 2 nights in Sep 2022

2/10 Terrible

Marceau

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Room was not convenient. There was no blind on the doors. no a/c, no water. Lights reflect inside the room and disturb me to sleep. It was a very bad experience for me.
Stayed 3 nights in Sep 2022

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great oasis near the center of Cap Haitien. Staff goes above and beyond to make guests comfortable. We were there during a severe shortage of gas and numerous demonstrations. Somehow they kept the generator going most of the time (off in the afternoon). Owner was even able to find some cash for us, as ATMs and banks were not working. Safe and comfortable during a difficult time for Haiti. Would recommend!
Stayed 4 nights in Aug 2022

2/10 Terrible

Remy

Disliked: Amenities, property conditions & facilities
The restaurant staff was very friendly but the maintenance is less than zero,every day there is no electricity from 3am until 7 am .
Stayed 4 nights in Aug 2022

10/10 Excellent

Barbara

Business traveller
Liked: Property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

Virginie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feels like home! Very clean, and professional, friendly staff.
Stayed 15 nights in Jun 2022

10/10 Excellent

Leyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the placed.
Stayed 3 nights in Jun 2022

10/10 Excellent

Falonne

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People nice
Stayed 1 night in May 2022

2/10 Terrible

Jerry

Travelled with family
Liked: Staff & service
Room service is ok, but the security check is very poor No one question you about your room number or anything else just opened the gate and drove in Need a lot of changes
Stayed 5 nights in May 2022

10/10 Excellent

John

Stayed 1 night in Apr 2022

8/10 Good

Walkens, Summerville

Liked: Staff & service
Disliked: Property conditions & facilities
Trees
Stayed 1 night in Apr 2022