Indoor pool, 3 outdoor pools, pool umbrellas, sun loungers
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Reviews of Bourbon Atibaia Resort

5 out of 5
Bourbon Atibaia Resort
Rodovia Fernao Dias s/n, KM 37,5, Atibaia, SP

Reviews

9.4

Exceptional

Rating 10 - Excellent. 551 out of 742 reviews" "
Rating 8 - Good. 150 out of 742 reviews" "
Rating 6 - Okay. 27 out of 742 reviews" "
Rating 4 - Poor. 11 out of 742 reviews" "
Rating 2 - Terrible. 3 out of 742 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rodrigo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The payment process was so nice, with electronic bracelet. The food was delicious, since breakfast, lunch and dinner. Improvement can be the swimming pool temperature, can be little warmer.
Stayed 3 nights in Dec 2023

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

8/10 Good

Leonardo

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Drinks are not included and a bit expensive but as of the rest it’s a great family place
Stayed 5 nights in Jun 2023

10/10 Excellent

Kyle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Dec 2022

10/10 Excellent

Angelica

Stayed 2 nights in Jul 2022

10/10 Excellent

Michael

Liked: Cleanliness
Stayed 4 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pelo tipo de hotel eu esperava mais pelo sabor de algumas comida. Mas o hotel é excelente em todos os aspectos.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
It has a lot of activities for kids at different ages. The food is also excellent.
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excelent option to spend a weekend, holidays or small vacations.
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Stayed 4 nights in Mar 2021

10/10 Excellent

CRISTIANE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Beautiful hotel with lots of activities and places to walk around. Great swimming pools. Staff very cordial in all areas.
Stayed 3 nights in Dec 2020

10/10 Excellent

Fernando, São Paulo, BR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo hotel, com diversas opções de lazer, tanto a piscina próxima do lobby quanto a piscina próximas das quadras eram excelentes, as refeições oferecidas foram muito boas com grande variedade de cardápio.
Stayed 2 nights in Nov 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2020

8/10 Good

DS, SP

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Some common areas in need of upgrade such as children’s pool, indoor kid’s play area and definitely the guest rooms (older carpeting) although very clean and spacious. Overall good stay with lots of activities, well organized, good food in quality and variety at the food court and nice property natural setting and layout. Good family fun and relatively better priced and less crowded than competitors in the area. Recommended for weekend or long weekend family getaways and I am sure it is popular for corporate events.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2019

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atibaia resort
Was in town for a wedding. Recommended as a good place for us to stay. Great resort if you don’t want to leave the property and just relax. I’m not general fan of buffets- but the quality and variety of food was excellent. Room was large and quiet if a little dated. Would come back. Pool was lovely and we often had it to ourselves
Stayed 4 nights in Nov 2018

10/10 Excellent

JOAQUIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Fabulous experience. It was so fantastic, we even booked an extra night at the end to enjoy a little bit more all the amenities, the great food, courteous staff. We would like to express in particular our appreciation for the excellent attention and support of the waiters and waitresses Aparecido, William, Luciene, and Patricia. To Paulo Afonso, who helped us with our luggage, and to Rosana, the chambermaid, who kept our room spotless.Congratulations again, fantastic hotel.
Stayed 4 nights in Oct 2018

10/10 Excellent

Israel M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

4/10 Poor

Chico, São Paulo

Liked: Cleanliness
Disliked: Staff & service
They charge for lunch
Uou pay for all incluse, but they charge tou lunch, because they want you to have it on the way out, after you did the chek out, so when you get there, dont eat lunch or they will charge you an expensive lunch.
Stayed 1 night in Aug 2017

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Wagner, Redmond, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel!!! Loved it, can't wait to go back!
We were expecting a weekend of running around with our daughter, no rest for mom and dad! Right after the check-in (which was busy but still pretty fast) we registered our 6yo daughter and took her to the Kids 2 group, the monitors were amazing, caring and dedicated to the kids in such a way I've never seen before, our daughter loved her time with the group, so much she cried while hugging one of the monitors when we were leaving on Sunday afternoon. The room was great, spacious and clean. The food was amazing, we got a few extra pounds on this trip for sure. There was also plenty of activities for adults, my wife and I had a great time. It was the prefect weekend, can't wait to go back!!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Amanda, Sao paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great weekend. Staff friendly (most of them). Several options to entertain kids.

10/10 Excellent

daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Apr 2024
Response from Fabio Kazuo on May 1, 2024
Obriagdo por sua avaliação.Agaurdamos seu breve retorono.Atenciosamente

10/10 Excellent

selma Cristina c

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Fabio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Resort execelente!
Equipe muito atenciosa, fomos comemorar o aniversário da minha esposa e a equipe da recepção prontamente realizou um upgrade na acomodação nos colocando no apto 748 com uma vista muito legal. A equipe de recreação foi muito atenciosa e as atividades muito divertidas. Agradeço a toda a equipe do Resort. Espero poder voltar em breve.
Stayed 2 nights in Feb 2024

10/10 Excellent

Bruna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Sahar

Stayed 2 nights in Feb 2024

10/10 Excellent

Alexandre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom
Hotel muito bem cuidado
Stayed 4 nights in Feb 2024

4/10 Poor

GUSTAVO

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Feb 2024

10/10 Excellent

José Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

ROGERIO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo hotel
Excelente hotel, estrutura incrível!
Stayed 4 nights in Jan 2024

6/10 Okay

Thales

Travelled with family
Liked: Staff & service
Procure outra opção.
Esperava mais pelo valor cobrado.. valor é o mesmo ao de resorts para crianças com melhor estrutura geral.. a parte de “clube” ( piscinas, brinquedos, quadras) ficam distante da sede, e é preciso pegar um trenzinho para ir e voltar ou ir em caminhada… os monitores das crianças em momento de folga, ficam bebendo na piscina com som alto, como se estivessem em praia… falta postura na equipe de recreacao… parte de alimentação bastante simples… eu não voltaria.. na própria cidade tem uma putra opção em que já nos hospedamos e fomos mais felizes…
Stayed 4 nights in Jan 2024

4/10 Poor

Wagner

Travelled with family
Liked: Room comfort
Deixou a desejar
Atendimento da equipe de cozinha e garçons impecável, porém serviço da manutenção ficou a desejar, água do chuveiro bem fraca e a piscina ao lado do hotel sem funcionamento dos motores de recirculacao da água
Stayed 4 nights in Jan 2024

10/10 Excellent

Claudio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Cleber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Réveillon 2023
Comida incrível, tudo bem elaborado e organizado. Foi nossa primeira vez de muitas na rede Bourbon, tivemos contato com outros hóspedes que são hóspedes frequentes e adoram o lugar. Atendimento nota 11, parabéns rede Bourbon pelo excelente atendimento prestado.
Stayed 5 nights in Dec 2023

10/10 Excellent

henrique b

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfeito em tudo
Stayed 4 nights in Dec 2023

10/10 Excellent

Alberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Amanda

Stayed 4 nights in Dec 2023

10/10 Excellent

Mariana

Stayed 2 nights in Nov 2023

8/10 Good

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

RAFAEL FERNANDES

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel grande, pra excelente para ir em família. Comida muito boa,. só poderia aumentar a variedade do cardápio. Super recomendo.
Stayed 3 nights in Nov 2023

8/10 Good

Oswaldo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Thais

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023

10/10 Excellent

Jaqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Diversão para as crianças
Hotel excelente para viagem com crianças. Diversão para todas as idades. A piscina infantil coberta e a que fica ao ar livre são ótimas e as crianças adoram. quadras bem cuidadas, capela com missa aos domingos, brinquedotecas para todas as idades. Como era feriado, e o hotel estava lotado, os elevadores demoravam um pouco e o restaurante ficava mais tumultuado.
Stayed 3 nights in Nov 2023

10/10 Excellent

Alinne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo para familia
A comida é o ponto alto deste hotel! Os funcionários são muito comprometidos e cordiais. Área de lazer em boas condições e recreação bem animada. Melhorias: tempo de check in (foi 1h de fila e havia apenas 5 famílias antes da nossa, poucos funcionários para atender as 3h da tarde no domingo) e o bar da piscina Gran Pool também estava lento, como poucos funcionários trabalhando nos 3 dias que estivemos lá.
Stayed 3 nights in Nov 2023

10/10 Excellent

Rodrigo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia
Incrível. Atividade o dia todo com monitoria para crianças aparteie dos 4 anos. Deixando os pais tranquilos para aproveitar o resort. As criançada é identificada e caso necessário ligam para o celular dos pais.
Stayed 4 nights in Nov 2023

10/10 Excellent

Luciana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel otimo para famílias
Hotel muito bom para famílias, staff atencioso, comida bem gostosa e recreadores bem engajados com a s crianças.
Stayed 2 nights in Oct 2023