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Heritage Inn Hotel & Convention Centre High River

Photo gallery for Heritage Inn Hotel & Convention Centre High River

Featured Image
Indoor Pool
Desk, blackout drapes, free WiFi, bed sheets
Desk, blackout drapes, free WiFi, bed sheets
Combined shower/tub, free toiletries, hair dryer, towels

Overview of Heritage Inn Hotel & Convention Centre High River

Heritage Inn Hotel & Convention Centre High River

2.5 out of 5

3.8/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
1104 11 Ave SE, High River, AB, T1V1M4

Explore the area

  • Popular LocationHigh River Visitor Information Centre9 min walk
  • Popular LocationSheppard Family Park10 min walk
  • Popular LocationBob Snodgrass Recreation Complex13 min walk

Choose dates to view prices

About this area

High River

Located in High River, Heritage Inn Hotel & Convention Centre High River is connected to the convention center. The area's natural beauty can be seen at Sheppard Family Park and George Lane Park, while Evanescence Gallery and Museum of the Highwood are cultural highlights. Looking to enjoy an event or a game while in town? See what's going on at Bob Snodgrass Recreation Complex. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • High River Visitor Information Centre - 9 min walk
  • Sheppard Family Park - 10 min walk
  • Bob Snodgrass Recreation Complex - 13 min walk
  • Evanescence Gallery - 3 min drive
  • Museum of the Highwood - 3 min drive

Getting around

  • Calgary International Airport (YYC) - 52 min drive

Restaurants

  • Seasons Cafe & Eatery — 1 min walk
  • Shooters Lounge — 1 min walk
  • A&W — 7 min walk
  • Tim Hortons — 8 min walk
  • Subway — 9 min walk

About this property

Heritage Inn Hotel & Convention Centre High River

Pet-friendly hotel connected to the convention center in High River with free parking
This smoke-free hotel features a restaurant, 2 bars/lounges, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, conference space, and a 24-hour front desk. All 72 rooms offer free WiFi, room service, and flat-screen TVs with cable channels. Other amenities available to guests include coffee makers, free local calls, and hair dryers.
Heritage Inn Hotel & Convention Centre High River offers 72 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This High River hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • 2 bars/lounges
  • Room service available

Conveniences

  • ATM/banking services
  • Banquet hall
  • No elevators

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Wedding services

Languages spoken

  • English

Business services

  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Phone
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from July 1 to July 1:
  • Bar/Lounge
  • Dining venue
The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:
  • Fitness facility
  • Indoor pool
  • Spa tub
The following facilities are closed on Wednesday and Thursday:
  • Fitness facility
  • Indoor pool
  • Spa tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 10.00 per pet, per night
Dogs welcome
2 per room (up to 50 lbs)
Pets cannot be left unattended
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 250 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: CAD 10.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place a credit card authorization for CAD 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Heritage Convent High River
Heritage Inn Hotel & Convent
Heritage Inn Hotel & Convent High River
Heritage Inn Hotel High River
Heritage Inn Hotel
Heritage High River
Heritage Inn Hotel & Convention Centre High River Hotel
Heritage Inn Hotel & Convention Centre High River High River

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 54 out of 210 reviews
5 - Excellent 26%
Rating 4 - Good. 86 out of 210 reviews
4 - Good 41%
Rating 3 - Okay. 47 out of 210 reviews
3 - Okay 22%
Rating 2 - Poor. 15 out of 210 reviews
2 - Poor 7%
Rating 1 - Terrible. 8 out of 210 reviews
1 - Terrible 4%

4.1/5

Cleanliness

4.1/5

Staff & service

3.5/5

Amenities

3.7/5

Property conditions & facilities

2/5 Poor

Disliked: Staff & service, amenities, property conditions & facilities
When I arrived I had to wait for my room them they told me I had to pay a $250.00 deposit just in case of damages to the property. I wasn’t pleased she told me they will return the money the next day. I have never had to pay a deposit ever for a motel. When I went to bed they had a family with kids opening and slamming doors I called the office about it and the guy at the desk asked if I would like to move to another room I said no move the family there the ones making the noise not me. I told him to phone the folks and have them to keep it down. Not happy with this hotel thumbs down for this hotel won’t stay here again.
Stayed 1 night in Jul 2021

2/5 Poor

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I liked the staff, although they were not well trained, they were friendly and seemed like they cared. I liked the common area carpeting and the room carpet. There are lots of broken things in this Hotel. The pool is not working the ice machine is not working, the restaurant and lounge close down on Sundays very early. The room I booked ( king sized bed) the hot water was apparently broken so we had to be moved to a regular room, no compensation. This room was freezing, we tried and tried to turn off the A/C. But finally had to call, the girl with the Irish accent told us that all rooms are the same, and they cannot be individually controlled they have been set at 58 because they feel that is right given the outside temperature and that she could not turn on our heat because there was someone in the room above us and he might get too hot, so she brought us a space heater. The beds were okay but old and the TV was so cheap it made everyone look very wide. The bathroom was very old and the shower head was some kind of contraption that leaked.
Stayed 1 night in Jul 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people and customer service were great !! . The rooms could use an upgrade with better coffee makers, newer towels, coffee cups and glasses.
Stayed 2 nights in Jul 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2021

5/5 Excellent

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was fantastic,they walked the extra mile for you. They helped in every way they could. We celebrated my 70 th birthday. Could not have chosen a better place. The food was so great and what a chef! The servers were like your own family. We will for sure be back.All our friends and our son were so impressed and happy to be there. Thanks!
Stayed 2 nights in Jul 2021