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Best Western Plus Okotoks Inn & Suites

Photo gallery for Best Western Plus Okotoks Inn & Suites

Featured Image
Indoor pool
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk

Overview of Best Western Plus Okotoks Inn & Suites

Best Western Plus Okotoks Inn & Suites

2.5 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
100 Southbank Road, Okotoks, AB, T1S0L3

Explore the area

  • Popular LocationSeaman Stadium17 min walk
  • Popular LocationD'Arcy Ranch Golf Club6 min drive
  • Popular LocationRiver's Edge Golf Club7 min drive
  • AirportCalgary, AB (YYC-Calgary Intl.)44 min drive

Choose dates to view prices

About this area

Okotoks

Located in Okotoks, Best Western Plus Okotoks Inn & Suites is in a rural area. The area's natural beauty can be seen at George Lane Park and Sheppard Family Park, while Evanescence Gallery and Museum of the Highwood are cultural highlights. Kayben Farms and Oasis Greens Golf Centre are also worth visiting.

What's nearby

  • Seaman Stadium - 17 min walk
  • Crystal Ridge Golf Club - 6 min drive
  • D'Arcy Ranch Golf Club - 6 min drive
  • Chinook Honey Company & Chinook Arch Meadery - 6 min drive
  • River's Edge Golf Club - 7 min drive

Getting around

  • Calgary International Airport (YYC) - 44 min drive

Restaurants

  • Browns Socialhouse — 3 min drive
  • Edo Japan — 4 min drive
  • The Canadian Brewhouse — 4 min drive
  • Yokozuna — 4 min drive
  • Bistro 1882 — 4 min drive

About this property

Best Western Plus Okotoks Inn & Suites

Hotel in Okotoks with free breakfast and indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a spa tub. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, conference space, and concierge services. All 82 rooms provide free WiFi and free wired Internet, LED TVs with cable channels, and conveniences like refrigerators and microwaves. Other amenities available to guests include pillowtop beds, premium bedding, and coffee makers.
Best Western Plus Okotoks Inn & Suites offers 82 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 39-inch LED televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Okotoks hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a waterslide and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast

Things to do

  • Fitness center
  • Indoor pool
  • Spa tub

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Waterslide

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Grocery/convenience store
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • English

Business services

  • 24-hour business center
  • Computer station
  • Conference space (3000 square feet)
  • Meeting rooms - 4

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Communal living room
  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 39-inch LED TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in fee for check-in between noon and 3:00 PM (amount varies)
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Fitness facilities
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per day
2 per room (up to 80 lbs)
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-in fee for check-in between noon and 3:00 PM (amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Best Western Plus Okotoks
Best Western Plus Okotoks Inn
BEST WESTERN PLUS Okotoks Inn & Suites Alberta
Best Western Plus Okotoks Inn Suites
Plus Okotoks & Suites Okotoks
Best Western Plus Okotoks Inn & Suites Hotel
Best Western Plus Okotoks Inn & Suites Okotoks
Best Western Plus Okotoks Inn & Suites Hotel Okotoks

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 217 out of 360 reviews
5 - Excellent 60%
Rating 4 - Good. 93 out of 360 reviews
4 - Good 26%
Rating 3 - Okay. 29 out of 360 reviews
3 - Okay 8%
Rating 2 - Poor. 12 out of 360 reviews
2 - Poor 3%
Rating 1 - Terrible. 9 out of 360 reviews
1 - Terrible 3%

4.6/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, lovely hotel. Near to Tim’s. Great staff.
Stayed 1 night in Jul 2021

5/5 Excellent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing.. we were a party of 11 and from front desk to housekeeping everyone was friendly, courteous and accommodating!
Stayed 2 nights in Jul 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at this hotel at least once a month for business, and the staff couldn't be more friendly and accommodating! What a wonderful team!
Stayed 1 night in Jul 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly and helpful. the breakfast were well managed. The front staff froze our cooler packs for us, Also the location was handy.
Stayed 2 nights in Jul 2021

2/5 Poor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
When checking in at 4pm, the front desk spent alot of time taking my credit card for incidentals, then for pre-check out that I didn't request; and proceeded to ensure all her paperwork was in completed taking approximately 15-20 minutes. Much longer than any other hotel we've stayed in. It was 39c outside setting scorching heat records - but she never mentioned the pool, and never asked me if I wanted to book a time as IT WAS LIMITED! After seeing a little boy on our floor with arm floaties on, I went down to the front desk and asked about a pool?! She said yes, there was one but was all booked up. SERIOUSLY?! No apologies, nothing. VERY DISAPPOINTING from a customer perspective. I explained to the front desk supervisor at that time, and she said and I quote "It's the customer's responsibility". No it is not. We are guests. We are not knowledgeable staff that know of all the interim processes that are in place, like booking a time for the pool (which is not normal) or even mentioning there is one! As a member it wasn't even brought to our attention of current promotions. I doubt we'll be back.
Stayed 1 night in Jun 2021