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Reviews of Bliss Hotéis Concept

3 out of 5
Bliss Hotéis Concept
Rua três, Lote 08, Quadra A, Area 01, Búzios, RJ

Reviews

8.4

Very good

Rating 10 - Excellent. 116 out of 223 reviews" "
Rating 8 - Good. 63 out of 223 reviews" "
Rating 6 - Okay. 22 out of 223 reviews" "
Rating 4 - Poor. 11 out of 223 reviews" "
Rating 2 - Terrible. 11 out of 223 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

6.4/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Fabián

Travelled with family
Disliked: Cleanliness, staff & service, amenities
No recomendable sin toallas, habitacion con humedad, servicio deficiente, desayuno escaso y mala atencion
Stayed 5 nights in Jan 2024

4/10 Poor

Eliana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Habitación con gotera en el techo, llovió y tuvimos que poner un tarro para contener el agua que mojaba la cama. No limpiaron la habitación un día, ni hicieron la cama. No habia toallas. Desayuno pobre, muy pobre.
Stayed 4 nights in Jan 2024

10/10 Excellent

Mehdi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Buzios. The view from the top deck is fantastic. The stuff really kind. Can't wait to come back
Stayed 5 nights in Dec 2023

6/10 Okay

Sergio

Travelled with family
Liked: Room comfort
Need work on details
Tv wasn’t working and they said I needed wait till next to fix. Bed sheets are kind of old. With a little improvement it will be really nice place.
Stayed 1 night in Jul 2023

2/10 Terrible

Davi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor customer experience! Lack of comfort and bad conditions of the room made me unhappy!
Stayed 3 nights in Mar 2023

2/10 Terrible

Mauricio

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Our experience in this hotel was terrible. When we arrived, it took like 20 mins for them to find our reservation. Breakfast: they offer the same few things evey day, mostly bread, srambled eggs always too salded. They serve it too late, it starts at 8am, you cannot take breakfast if you have a tour or something scheduled. Room: - The mattress smelles terrible. - There were no shampoo, we asked for it but they never gave us any. We had to request shower soap too. - The white towels are not white at all. The staff was not helpful in several situations, they simply didn't care. I can't recomend this property to anyone, I will never stay at this place again.

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise view
Really nice location. Super close to the beach
Stayed 3 nights in Feb 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
We left the property one day early out if a 3 day stay . Expedia totally misrepresented this property . We paid for a master suite of 25 square metres and received a tiny studio of 15 square metres. Nobody there can speak or comprehend a word of English so our complaints fell on deaf ears . This property is rated as a 3 star but is a 1 Star at best. I have requested a full refund from Expedia but have not even had the courtesy of a reply
Stayed 3 nights in Sep 2019

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Alessandra on Aug 22, 2019
Obrigado por dedicar um tempo para responder nossa pesquisa e compartilhar sua experiência conosco. Agradecemos o seu carinho e por ter escolhido nossa Pousada Janellas do Mar. Volte sempre, forte abraço, Nossos melhores comprimentos.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms weren’t cleaned properly we had to change room because ants in our bed also every day ants were all over the breakfast that was lying out. We changed rooms and pointed this out but staff weren’t bothered. It wasn’t high season and when I asked about buying food they said it wasn’t available yet the chef was always making staff food even had a BBQ. I don’t recommend staying at this property it’s location is not in an easy place unless you have a hire car.
Stayed 7 nights in Jun 2019
Response from Gerencia on Jun 16, 2019
Dear customer, we collaborators of the hostel ask for deviations for not meeting your expectations, but after your feedback we will seek to improve our service more and more to better serve you, and we are providing improvements now. About our restaurant, we actually closed it off in low season, but the barbecue was a host of ours who rented our barbecue space to fraternize. We thank you for everything!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Friendly staff. Amazing grounds. Short walk to three beaches
Stayed 3 nights in May 2019

10/10 Excellent

James, Austin

Liked: Cleanliness, staff & service, room comfort
This place has the most amazing view of Buzios. It is quite and clean and the staff is amazing. The breakfast was fresh and delicious. The staff was beyond friendly and very accommodating. They were always smiling and very helpful. I can’t emphasize that enough. They also speak Spanish and English and of course Portuguese as well. It’s perfect for romance or just a nice stay with your family. I have stayed at several other Hotels in the area over the past two years and I must say that this Pousada is worth the money and the amenities are sufficient. I have nothing negative to say. I was very happy with my stay. I will be staying here again in the future. Also they upgraded my room for free as a courtesy. They have good food to order as well. If you like beautiful views on Buzios with the ocean and within walking distance to the beach then this is the place to stay for a very reasonable price with an amazing staff.
Stayed 5 nights in Aug 2018

10/10 Excellent

Arnold Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and friendly boutique hotel
The most friendly hotel we have ever been to in Brazil. Mr.Paulo also know as Seu Paulo is the hotel owner, he welcomed us when we arrived asking one of the staff members to take our luggage to the room while he invited us to have some coffee and cake. He make himself and his staff available to fulfill our needs at anytime. The room was clean and cozy has a little balcony with an inviting hammock and a wonderful water view. Breakfast was delicious. Seu Paulo said that we could used the facilities even after the checkout that was really nice. He said that we could go to the beach, come back and use a guest bathroom with fresh towels and soap. We decided to check out and spend the rest of the day by the pool, relaxing on a hammock while leasing to relaxing music under the shade with a little breeze. The hotel also offer restaurant services, we had a traditional Brazilian food and back to the hammock before getting on the road. We will definitely be back in the future.
Stayed 1 night in Jan 2018
Response from Gerencia on Feb 26, 2018
Thank you very much.

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful-you'll have to walk a bit to get anywher
The place is absolutely beautiful and quiet. The breakfast is great, and the pool is tiny! The hotel is up a hill, and a 20 min walk from the closest beach. The walk can be too much if you have small children (the road is cobblestone and not easy for strollers). ALSO: there is no hotel shuttle bus to downtown and beaches as mentioned in the hotel description!! You will have to either walk, rent a car, or use taxi.

10/10 Excellent

Cyrus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

great breakfast, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and wonderful food at breakfast!
The hotel room was clean and the place was quiet at night for our sleeping pleasure. It is situated close to the all of the restaurants and the beach. In particular, the staff was so pleasant and helpful to us. We will return to this hotel in the future!! I give it a ten!!

8/10 Good

Jacob, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little pousada
Quiet but still central location with great views. Best breakfast in Brazil. Service is good but not overly refined. Rooms are fine and the balconies are the unique selling points.

6/10 Okay

willian m da

Liked: Property conditions & facilities

10/10 Excellent

Andrea, Colombia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and location!
I was quite pleased with this posada. It was clean, breakfast was good and it is a great location to walk from to various beaches.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice place
The only detail was Hotel did not advise about that hour changed in the area so, we almost lost our flight.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service
Economia x atendimento
A pousada tem tudo para ser boa. Mas os proprietários economizaram com o pessoal. As mesmas duas únicas pessoas responsáveis pelo café da manhã, também são responsáveis pela limpeza. Apesar da boa vontade, elas não dão conta da vazão para atender os hóspedes. As comidas do café acabam rápido. Não dá tempo de limpar as mesas e atender a todos os pedidos dos hóspedes. As toalhas e roupas de cama são velhas e encardidas. O tapete do chão de banheiro e quase um pano de chão. Um dia não limparam meu quarto porque não deu tempo, pela logística aplicada no local (começam de baixo e meu quarto era de cima aí as duas únicas colaboradoras, não conseguiram limpa-ló no período que fiquei fora - de 11 às 16) . Acho que o local tem tudo para ser bem melhor. Mas é preciso deixar de economizar com o pessoal, sobretudo na alta temporada
Stayed 5 nights in Jan 2024

8/10 Good

Federico Tomas

Travelled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O espaco do hotel é grande, varios locais para relaxar, tirar lindas fotos, arborizado, vista muito bonita. Quarto bom, espacoso, cama bem macia...mole, mas boa, chuveiro bom. Piscina muito boa. Cafe da manha bom, mas pode melhorar. A maquina de cafe não estava funcionando para todas as opões. Mas melhor o cafe coado manualmente mesmo. Limpeza para area do cafe tambem pode melhorar. Para deslocar às praias e rua das pedras tem como ir a pé. Mas como o hotel é localizado bem no alto então precisa disposicao para subir os morros. Funcionários da recepção muito atenciosos e prestativos. No geral gostamos do hotel. Indicamos.
Stayed 3 nights in Dec 2023

4/10 Poor

João

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

4/10 Poor

Stephen

Liked: Cleanliness, property conditions & facilities, room comfort
O quarto estava com alguns problemas que relatei e mt coisa nao foi resolvida. Tv que nao funcionava, porta da varanda com a fechadura quebrada e sem vidro (vidro foi trocado no último dia de estadia). Cafe da manha nao lembra nem de longe o das fotos 9h da fui perguntar sobre reposição e falaram que nao ia ter (o cafe tem horário de 8 as 10) a moça da cozinha é a mesma que faz a limpeza dos quartos num mal humor terrível e falando palavrao o tempo todo na cozinha e dando respostas atravessada o tempo todo. Piscina ficou sem limpeza de terca a sexta (data que sai da pousada) digo isso com toda certza pq uma tapinha de agua que uma criança jogou dentro da piscina ficou la ate hoje. A única coisa boa foi o atendimento super simpático do Ronald e as fotos que tem batem com a realidade.
Stayed 3 nights in Nov 2023

8/10 Good

Marcelo Chaffim

Liked: Property conditions & facilities
Stayed 3 nights in Nov 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar tranquilo, fácil acesso pra chegar. No primeiro dia a piscina estava suja. Única chateação. Café razoavelmente agradável, nada extravagante mas gostoso.
Stayed 3 nights in Oct 2023

10/10 Excellent

Gérson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom. Vista extraordinária. Café da manhã bom
Stayed 1 night in Oct 2023

8/10 Good

Silvana

Liked: Staff & service
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel é bem ok, o espaço é legal e é bem perto do final da Orla Bardot. O cheiro de mofo pelo quarto ficar fechado é verdade, mas nao é terrivel, se deixar arejar um pouco fica ok. Agora sobre o café da manhã eu achava que era exagero das avaliações, mas foi o pior cafe da manha de hotel que eu já vi. É o basico do basico e o pao basico ainda é murcho. Se o preço estiver baixo vale a pena, mas con o preço alto deve ter opções melhores.
Stayed 1 night in Sep 2023

10/10 Excellent

ANGELA I

Stayed 3 nights in Oct 2023

10/10 Excellent

Maximiliano

Stayed 1 night in Oct 2023

10/10 Excellent

Carmen Ruth Negrelli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

8/10 Good

Mayara

Liked: Staff & service
Hotel bom, quarto MUITO pequeno e café da manhã bem simples.
Stayed 1 night in Oct 2023

4/10 Poor

CARMEM

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Pousada é bonita, local com vista p mar porém o quarto tem cheiro de esgoto, travesseiro péssimo, toalhas ficam úmidas mesmo limpas. Café da manhã no 1º dia muito bom depois foi decaindo. 2 tipos de frutas apenas e sem reposição. Num determinado dia um outro hotel da rede teve problema e os hóspedes foram remanejados, faltou de tudo no café da manhã até outra atendente para ajudar. Mesmo não estando lotado não aceitaram um checkout tardio em 1hora .
Stayed 4 nights in Oct 2023

4/10 Poor

MÔNICA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Péssima estadia
O hotel é muito mal administrado. Eu cheguei no hotel e não tinha toalha disponível. Disseram q estava secando. O café da manhã é muito fraco, não tem copos suficiente,não tem xícaras suficientes e acabam as frutas, ovo, suco e não tem pra.repor. Falta funcionários!
Stayed 3 nights in Sep 2023

10/10 Excellent

Mônica

Stayed 3 nights in Sep 2023

8/10 Good

Sebastiana

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Wescley

Stayed 3 nights in Aug 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Marcella

Stayed 2 nights in Aug 2023

2/10 Terrible

Thainara

Disliked: Cleanliness, property conditions & facilities
Péssima.
Experiência péssima, cheguei no quarto e me deparei com o quarto todo sujo, comidas estragas na geladeira, banheiro com um monte de coisas usadas, resumindo, não fizeram a limpeza para os novos hóspedes, tiver q ficar em um quarto sem vista mar, e pagamos caro para ter vista mar, depois tivemos que trocar de quarto de novo, enfim, foi um verdadeiro transtorno.
Stayed 2 nights in Jul 2023

8/10 Good

Kasper

Liked: Cleanliness, staff & service
Brasilien
Lækker beliggenhed og så mennesker og sikkert sted at færdes. God morgenmad og flinkt personel👍
Stayed 4 nights in Jul 2023

8/10 Good

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atendimento no primeiro momento, uma atenção a mais para as solicitações dos hóspedes, mas eu já havia ciência. Vista linda, escadas mesmo com minhas dificuldades super tranquila, só precisa de supervisão aos cuidados gerais.
Stayed 2 nights in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

10/10 Excellent

João Leonardo

Liked: Staff & service, property conditions & facilities, room comfort
Excelente!
Fomos em casal na baixa temporada (mês de junho, no inverno). Nossa estadia foi de 3 dias. Todos os funcionários nos recepcionaram muito bem e foram muito atenciosos conosco. A pousada é muito agradável, bonita, com vista privilegiada da cidade e com um lindo ambiente arborizado. Ela fica localizada a 5 minutos da Rua das Pedras e Orla Bardot (fomos de carro, mas o deslocamento por Uber também é super fácil na cidade). O café da manhã é simples, porém, muito bom. E o local onde tomamos café tinha uma vista para o litoral linda. A pousada possui estacionamento próprio gratuito o que ajuda bastante, visto que, na cidade você paga R$4,80 por hora no estacionamento de rua. Gostamos muito e pretendemos voltar em breve. Gratidão pela hospitalidade e recepção.
Stayed 2 nights in Jun 2023

10/10 Excellent

Jonatan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lindo o lugar!
O lugar é lindo e super aconchegante, o café da manha muito simples mas voce encontra o básico pra um café. Os funcionarios sempre muito atenciosos.
Stayed 3 nights in Jun 2023

10/10 Excellent

Luiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito agradável, silenciosa, vista bonita, bom estacionamento. Chuveiro sai pouca água, mas em compensação esquenta bem. Café da manhã um pouco deficitário, mas agradável.
Stayed 1 night in May 2023

6/10 Okay

Sonia

Liked: Cleanliness, staff & service, room comfort
Bom custo benefício
Razoavelmente bom. Nota 7
Stayed 3 nights in Apr 2023