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Reviews of Airport Hotel

3.5 out of 5
Airport Hotel
15, Yutongdanji 1-ro 65beon-gil, Gangseo-gu, Busan, Busan

Reviews

8.4

Very good

Rating 10 - Excellent. 359 out of 796 reviews" "
Rating 8 - Good. 278 out of 796 reviews" "
Rating 6 - Okay. 103 out of 796 reviews" "
Rating 4 - Poor. 32 out of 796 reviews" "
Rating 2 - Terrible. 24 out of 796 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport!
Stayed 1 night in Nov 2023

4/10 Poor

SOICHI

Stayed 1 night in Aug 2023

4/10 Poor

christy

Stayed 1 night in Jul 2023

10/10 Excellent

Cyril, Grapevine

Liked: Cleanliness
Stayed 1 night in Jun 2023

10/10 Excellent

Kathy

Stayed 1 night in Jun 2023

8/10 Good

Mike

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Location and and shuttle to and from the airport is great. Oddly the cups were small 6oz and flimsy.
Stayed 1 night in May 2023

8/10 Good

Ngoc

Liked: Amenities, property conditions & facilities
Love the bathroom very spacious
Stayed 2 nights in Mar 2023

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Airport hotel
I've stayed here a number of times when catching a flight the next day. They have airport shuttles that start at 5 am and run until noon. Nice rooms, with an enormous bathtub in the bathroom. Very comfortable.
Stayed 1 night in Dec 2022

10/10 Excellent

Roger

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

FLORES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is good and convenient hotel near the air port

6/10 Okay

Adam

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Big, new, clean room. Helpful staff. But it's a bit love-motel-ish. I wouldn't bring children here. The morning shuttle to the airport was full so we took the subway to the airport, there's a station a 2min walk away.

10/10 Excellent

Josephine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent central location with nearby public transportation. Hotel personnel always welcoming and helpful!
Stayed 1 night in Oct 2022

10/10 Excellent

Sulaiman, Abu Dhbai

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Jul 2022

10/10 Excellent

Sierra

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the bathtub
Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel near the airport
Service is excellent and front desk speaks English as well. Room is very big and clean except there was one hair on the pillow. Corridors are quite dark. Large bathroom had jacuzzi as well. They have free shuttle to Airport and there is monorail station nearby. Hotel is located in industrial and cargo business area. During the weekend it is very quiet. There are number of new coffee shops and convinience stores near by.
Stayed 1 night in Oct 2021

10/10 Excellent

Tazwar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing!
I really enjoyed staying there! No complaints at all! Right next to subway! The only thing is there is nothing to do after 1200 am! Even the nearest 24 CU is 1 mile! But everything else is wonderful! No complaints! 5 star for sure!
Stayed 1 night in Sep 2021

10/10 Excellent

Melissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel!
Great hotel…highly recommend! Room was more than I expected! Massage chair & jacuzzi tub was way more than I expected. Staff helped me order food that was delivered to my room!! 10 out of 10 stars!!! Will definitely stay here again when traveling for work!
Stayed 4 nights in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room. Big bed, big room, and huge bathtub. For some reason, the toilet smells a bit, that's the only problem I had.
Stayed 1 night in Feb 2021

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The amenities are excellent for an airport hotel👍 I would stay again.
Stayed 1 night in Feb 2020
Response from airport hotel on Feb 12, 2020
Hi. Thank you for using our hotel. I will try to provide good service next time.

8/10 Good

ongyingying

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from airport hotel on Dec 25, 2019
Hello, thank you for using our Airport Hotel. I will try to provide good service in the future. Thank you.

8/10 Good

Dendy

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge room with good sound proofing windows. Very spacious bathroom with a jacuzzi bathtub. Free shuttle to airport at every 15mins interval from 5am onwards. However, need to arrange upon checking in. Simple breakfast starting from 5am onwards too, serving toast, cereal, juice, coffee and tea. Nothing to fuss as we were there for a night as we need to catch a 8am flight home.
Stayed 1 night in Nov 2019
Response from airport hotel on Nov 21, 2019
Hi. Thank you for using our hotel. I hope to see you again with a good memory. Have a good day.

10/10 Excellent

RANDY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too rated
Very impressive stay
Stayed 1 night in Nov 2019
Response from airport hotel on Nov 21, 2019
Hi. Thank you for using our hotel. I will try to provide good service in the future. Have a good day.

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019
Response from airport hotel on Nov 21, 2019
Hello, thank you for using our hotel. I will try to provide good service in the future. Have a good day.

8/10 Good

Peder

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
good value
Easy access to airport, good valmue for the money
Stayed 1 night in Nov 2019
Response from airport hotel on Nov 21, 2019
Hello, thank you for using our hotel. We will try our best to provide good service in the future

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from airport hotel on Nov 21, 2019
Hello. Thank you for using our hotel. We will try to provide good service in the future. Have a good day.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from airport hotel on Oct 30, 2019
Hi. Thank you for using our hotel. I will try to provide good service in the future.

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019
Response from airport hotel on Oct 15, 2019
Hello. Thank you for using our hotel. We will try to provide good service in the future. Have a good day.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food
No attached restaurant, but a short walk over the rail tracks (via a station) to a good small fish restaurant.
Stayed 1 night in Sep 2019
Response from airport hotel on Oct 3, 2019
Hello, thank you for using our hotel. We will try to provide good service in the future. Have a good day.

10/10 Excellent

Bob, Rapid City, SD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free airport shuttle. And next to train/subway stop to go into Busan. We were going to Japan for the weekend then returning for another night stay and they stored our luggage for us.
Stayed 1 night in Sep 2019
Response from airport hotel on Oct 2, 2019
Hi. Thank you for using our hotel. I'm glad that our hotel can help you with your pleasant trip. We are not good enough to provide good service in the future, but we will try our best. Have a good day.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room with excellent location to airport
It's only a stop to Busan Gimhae airport by light rail ,walking distance to light rail station. Extremely convenient. Hotel provide prebook transportation to airport. Huge spacious room Quiet clean with good front desk service staff
Stayed 1 night in Aug 2019
Response from airport hotel on Sep 6, 2019
Hi. Thank you for using our hotel. I will try to provide better service in the future. Have a nice day.

8/10 Good

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities
Chau
Ok
Stayed 1 night in Aug 2019

10/10 Excellent

Shane, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room, 2 computers, 1 huge tv, n a big big toilet with jaccuzi.
Stayed 1 night in Aug 2019

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Buyer beware!
I've stayed here 3 or 4 times in the.past, the night before catching a flight out of Gimhae. This time, when I arrived early in the afternoon to check in, the receptionist said I had not paid to check in at the normal time - I had to wait until 9 pm. I would have to pay an additional 20K won (about $20) to check in now. I was travelling for work, so I paid - I'll be reimbursed anyway. I checked my reservation - it said check in was 3pm to midnight, but buried in the room details there was a note about not checking in before 9 pm. This never happened before, and the amount I paid online was about the same as the previous times. I have liked staying here, but next time I'll look at other options and read all the fine print. Buyer beware!
Stayed 1 night in Jul 2019
Response from manager lee on Aug 13, 2019
Dear Mark. We have a "LATE CHECK IN ROOM TYPE" We checked, but you made a reservation of late check in room type. That's why it was cheaper than other room type. We don't ask customer to pay more when they check in. We recommend to check your reservation again.

6/10 Okay

Verified traveller

Liked: Staff & service
Good customer service. Close proximity to Gimhae airport. Interior could use some updating, looks dingy and dark inside esp the hallways. Our room had bugs both crawling and flying. Room has a can of bug spray tho.
Stayed 1 night in Jul 2019
Response from airport hotel on Aug 14, 2019
I'm sorry for the inconvenience. I'll try to improve further. Have a nice day.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Manager on Jul 18, 2019
방문해주셔서 감사합니다. 다음 방문에는 조금 더 나은 서비스를 위해 노력하겠습니다. 감사합니다.

8/10 Good

Gerry CG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from manager on Jul 4, 2019
Thank you for your visit. If you have any inconvenience, Please contact the front desk at any time. I look forward to your next appointment.

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free airport shuttle is very convenient . This was my 3rd time at this property, and I have always been satisfied. Area is extremely quiet at night.
Stayed 1 night in Jun 2019
Response from Manager on Jun 29, 2019
Thank you for your visit and review. Even when you visit Busan next time, I'd like you to book an Airport hotel. I look forward to see you again. Thank you.

10/10 Excellent

Heidi Marcella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for early-morning flights
Great hotel less than ten minutes from the airport via shuttle. Easy access via Busan Metro as the hotel is a five-minute walk from the stop before the airport. The area is somewhat light industrial so dining options are limited. Passing the front desk, walk straight ahead out the doors, turn right, and walk two blocks to a T-intersection. You will pass a Korean restaurant. Turn right at that corner and walk one block to the larger intersection beneath the Metro line. On the corner straight across the street is Ediya Coffee, a 1,000-store Korean chain. Continuing straight on the right you will find a 7-11 and then Tous les Jours, a Korean pastry and bakery chain. Kiddie corner across the street is a CU, equivalent to the 7-11.
Stayed 1 night in Jun 2019
Response from Manager on Jun 29, 2019
Thank you for your visit and your review, including the details. Even when you visit Busan next time, I'd like you to book an Airport hotel. I look forward to see you again. I'll try to make you happy again the next time you visit. Thank you.

8/10 Good

KHIM, malaysia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
free airport shutter.near to LRT. free drinks at lobby.good breakfast.
Stayed 2 nights in Jun 2019
Response from Manager on Jun 29, 2019
Thank you for your visit and review. Even when you visit Busan next time, I'd like you to book an Airport hotel. I look forward to see you again. Thank you.

10/10 Excellent

OCT, Singapore

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The best value hotel I stayed for this trip. Luxurious room with complimentary airport shuttle. Hot beverages machine at the lobby.
Stayed 1 night in Jun 2019
Response from GM Hyun on Jun 15, 2019
Good day sir/maam This is General Manager from Airport Hotel. Thanks for your wonderful feedback. Our staffs are will try more hard and best for customers. Thanks.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel with well equiped room but nowhere in hotel to get food in evening. Eventally found a great chinese go over rail way and its on far side of the block that has the coffee shop (the one located at base of rail steps down from raill station)
Stayed 1 night in Jun 2019
Response from GM Hyun on Jun 15, 2019
Good day sir/maam This is General Manager from Airport Hotel. Thanks for your wonderful feedback. Our staffs are will try more hard and best for customers. And also this area is a commercial district so it has no restaurants after 8pm around here. We're very sorry to tell you about it Thanks for your understanding. Have a good day.

8/10 Good

Jwong, Hong Kong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuffle bus to airport is not fix schedule But very convenient to subway
Stayed 2 nights in May 2019
Response from GM hyun on Jul 23, 2019
Hello sir/maam This is from Airport hotel. Thanks for staying our hotel and our shuttle bus schedule can change if it's not full customers. Thank you.

10/10 Excellent

James, Brea, CA

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Regarding the cleanness the hotel like a new building and the receptionist was so kind. My first impression was changed everything after that. I want to recommend this hotel to everybody who wants to make reservations.
Stayed 1 night in May 2019
Response from GM Hyun on Aug 2, 2019
Hello sir. This is from Airport Hotel. Thanks for staying our hotel and your wonderful feedback. We'll wish you come back again soon. Thanks!

10/10 Excellent

Geoff, Daejeong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were proficient in English, which is a massive boon in Korea. The cost to quality ratio was also surprising for Korea.
Stayed 1 night in May 2019
Response from Manager on Aug 1, 2019
Thank you for your satisfaction at the Airport Hotel. Please make a reservation when you visit Busan next time. I look forward to see you again. Thank you.

8/10 Good

ANTONY

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to the subway station, close to airport. Big room and good bathroom
Stayed 1 night in May 2019
Response from Manager on Jun 29, 2019
Thank you for your visit and your review. Even when you visit Busan next time, I'd like you to book an Airport hotel. I look forward to see you again. Thank you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large bathroom was good, shuttle was late, but the ride to the airport was quick
Stayed 1 night in May 2019
Response from Hotel Airport on May 15, 2019
Thank you for your kind feedback, we will try to do our best for our customers. Hope to see you again.

10/10 Excellent

Lim, Kuala Lumpur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended, reasonable price, right next to airport, provide free shuttle to airport, hotel is clean, with large space, sofa, and large bathtub.
Stayed 1 night in May 2019
Response from Hotel Airport on May 15, 2019
Thank you for your kind feedback. Hope to see you soon.

10/10 Excellent

Pek Chew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good for a short stay or in transit
Will definitely come back again to this hotel !!
Stayed 1 night in Apr 2019
Response from GM Hyun on May 8, 2019
Thanks for staying our hotel. Wish you will be back again. Thanks again.