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Reviews of Comfort Inn & Suites

2.5 out of 5
Comfort Inn & Suites
3 Dorset Street, South Burlington, VT

Reviews

8.0

Very good

Rating 10 - Excellent. 386 out of 1000 reviews" "
Rating 8 - Good. 341 out of 1000 reviews" "
Rating 6 - Okay. 123 out of 1000 reviews" "
Rating 4 - Poor. 90 out of 1000 reviews" "
Rating 2 - Terrible. 60 out of 1000 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Zareen

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is an older hotel; the rooms are dated, and my balcony had been taken over by pigeons; crap everywhere. Staff was very nice, but I didn't sleep for two nights. You can hear everything your neighbors are doing, both to the sides and above. Was awakened at 5am by stomping above that lasted for two hours. In addition, beds are very uncomfortable, lumpy.
Stayed 2 nights in May 2024

10/10 Excellent

ARUN, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Jeanine

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a dirty tile hanging behind the bathroom door
Stayed 1 night in Apr 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Marie

That was a convenient location for visiting UVM. Clean. Nice staff.
Stayed 2 nights in Apr 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome!
Stayed 2 nights in Apr 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
The young man at the front desk, who checked us in was a joy to deal with. He was very friendly and very knowledgeable. We were upgraded to a suite which was very nice as well.
Stayed 2 nights in Apr 2024

8/10 Good

Krista

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

4/10 Poor

Molia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Ruth

Travelled with partner
Disappointing. Bed linens so thin I thought they would be in shreds by morning
Stayed 4 nights in Apr 2024

10/10 Excellent

tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute blast in Burlington. Everyone is so nice
Stayed 1 night in Apr 2024

10/10 Excellent

Brian

Stayed 1 night in Apr 2024

6/10 Okay

Eileen

Stayed 1 night in Apr 2024

6/10 Okay

John

Business traveller
Disliked: Cleanliness, property conditions & facilities
Needs more care
Stayed 1 night in Apr 2024

8/10 Good

Michelle

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Could be cleaner, loose tile in the bathroom,
Stayed 2 nights in Apr 2024

8/10 Good

alanna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind and helpful. Plus there was a great continental breakfast each morning which helped reduce expenses. However, there was a lack of towels and room service, which is expected since the post Covid. Otherwise, I would recommend and stay at this hotel again.
Stayed 2 nights in Apr 2024

6/10 Okay

myra

Noisy
Stayed 4 nights in Mar 2024

8/10 Good

Susan J

Travelled with partner
Liked: Cleanliness, staff & service
Very convenient location. Staff were helpful and friendly. Room was clean spacious - we had a room w one King bed.
Stayed 1 night in Apr 2024

4/10 Poor

Liliane

Travelled with family
Disliked: Cleanliness
Room was relatively clean. But shower/tub needed some extra cleaning. Mildew, shower curtain had some black stains/drips on top. I wiped the the tub to get hair/dust around it. I almost bought Clorox on CVS next door to spray it the tub. For the rate I paid I should not had to experience that. I am not picky but I expect to stay in a clean room with a clean bathroom. There is carpet in the elevator, looks dirty. Staff was very nice.
Stayed 2 nights in Apr 2024

4/10 Poor

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Marc-Olivier

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Cheap hotel good for 1 night stay if you are just passing by.
Stayed 1 night in Mar 2024

10/10 Excellent

Alexie, Medford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Jennifer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Scott, Guilford

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Place looked like it had never seen a vacuum. Rude lady at check in but then she was followed by a very nice young man who was extremely pleasant. He was the only positive thing about our stay. Our room had an adjoining room with a door. Walls were paper thin, could hear people in next room late into the night. Doors slam at all hours in the halls. Breakfast looked pretty sad and seating was very limited for size of the place. We did not eat the breakfast. I guess you get what you pay for. Will not be back.
Stayed 2 nights in Mar 2024

10/10 Excellent

Elizabeth

Travelled with group
Liked: Staff & service
Good location!
Stayed 1 night in Mar 2024

2/10 Terrible

Michelle

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly one of the worst experiences i have ever had at a comfort in. Not only was the room dirty, we found a rotton apple core behind the end table and the bath tub had pink mould, but this was one of the noisiest hotels... even at 10pm, parents let their children run down the hallway. After advising the hotel, nothing changed. We had booked in advance with expedia and paid for 2 nights. We left after the first.
Stayed 2 nights in Mar 2024

8/10 Good

Nina

Stayed 3 nights in Mar 2024

8/10 Good

larisa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good for me
Stayed 1 night in Mar 2024

10/10 Excellent

Gary

Disliked: Amenities
Check in guy was good!
Stayed 1 night in Mar 2024

8/10 Good

Tod

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay. Property was clean. Good bed, good linens. Very nice staff. Included breakfast served eggs, sausage, waffles, yogurts, pastries, and coffees. Well pleased with my stay.
Stayed 3 nights in Mar 2024

10/10 Excellent

Scott

Stayed 1 night in Mar 2024

6/10 Okay

Renee

Liked: Staff & service, amenities
Nice property. Conveniently located to the airport. Desk staff were very pleasant. The room was a nice size, but there was no toilet paper in the restroom and there was old used soap left in the shower. The curtains were hanging off the hooks so you couldn’t close them.
Stayed 1 night in Mar 2024

10/10 Excellent

Reilly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s the little things; there was a box fan in my room and I slept great because of it! Also extremely nice staff, quick check-in etc. Overall excellent experience!
Stayed 1 night in Mar 2024

8/10 Good

mohamed

Stayed 1 night in Mar 2024

8/10 Good

Nicole S.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient location. Older in style but perfectly clean!
Stayed 1 night in Mar 2024

10/10 Excellent

kristy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Close to Stowe.
Stayed 1 night in Mar 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to park and find. Not far from downtown. Clean & quiet.
Stayed 1 night in Mar 2024

6/10 Okay

Craig

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
I was excited to take a bath in the whirlpool tub until I saw there was hair in the jets. Also, my key card didn't work in the back door, which was near the parking lot. Staff was polite upon check-in.
Stayed 1 night in Mar 2024

10/10 Excellent

Parveen

Stayed 1 night in Mar 2024

10/10 Excellent

danielle

Very clean, friendly staff, great location and breakfast was amazing
Stayed 1 night in Mar 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
The parking was very tight and inconvenient overall the stay was good
Stayed 1 night in Mar 2024

10/10 Excellent

Lonna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
For the price, the value of this place can’t be beat. It’s simple, but very clean, the bed was amazing and soft, free breakfast and free parking. We arrived at night after a long day of driving and having our flight cancelled and Abe at the front desk was so nice and upgraded our room - a nice touch which ended our day on a happier note. Will definitely stay here again next time in Burlington.
Stayed 1 night in Mar 2024

10/10 Excellent

Jeanine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has consistently been comfortable and clean over two decades that I have stayed here when in this area. There is ample parking, close to restaurants, shops and the highway, large rooms and an adequate breakfast.
Stayed 1 night in Feb 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just good for what I was looking for.
Stayed 1 night in Feb 2024

6/10 Okay

Hillary

Travelled with family
Disliked: Amenities, property conditions & facilities
Had to get the bathroom recleaned when we got there.
Stayed 2 nights in Feb 2024

10/10 Excellent

Cindy

Old but comfortable
Stayed 2 nights in Feb 2024

4/10 Poor

Janine

Travelled with partner
Liked: Cleanliness, amenities
Parking in the back normally means access to enter through the back door with a room key. Door was not opening half the time; had even witnessed a few others trying to enter with no success. Not a huge deal, but when you have to walk through the snowy single lane driveway to get to the front, it's a burden. Had raised with the receptionist who was dismissive and unfriendly about the simple inquiry.
Stayed 2 nights in Feb 2024

6/10 Okay

Kyle

Liked: Staff & service
Disliked: Property conditions & facilities
The staff were wonderful. The room needed a TLC
Stayed 2 nights in Feb 2024

10/10 Excellent

Bonita

Stayed 1 night in Feb 2024

10/10 Excellent

Sydney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, just a walk away from the mall. Wasn’t expecting a balcony and I had one, which was a great bonus!
Stayed 2 nights in Feb 2024