27-inch TV with satellite channels

Reviews of Anchorage Inn

3 out of 5
Anchorage Inn
108 Dorset St, South Burlington, VT

Reviews

6.0
Rating 10 - Excellent. 222 out of 1333 reviews" "
Rating 8 - Good. 290 out of 1333 reviews" "
Rating 6 - Okay. 309 out of 1333 reviews" "
Rating 4 - Poor. 281 out of 1333 reviews" "
Rating 2 - Terrible. 231 out of 1333 reviews" "

5.8/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maura

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for the logging expo and it was close and convenient. Great rooms and quiet. Staff was very friendly and accommodating.
Stayed 3 nights in May 2024
Response from AI on May 9, 2024
Thank you for your feedback

4/10 Poor

Diane

The desk /reception staff were very nice. Our room on the 2nd floor facing the street was dingy and run down. Here are some examples: toilet doesn’t flush properly, broken chair, cracked tile in bathroom, poor lighting, well- worn carpeting in room and hallways. The continental breakfast was pitiful. Hotel needs serious renovation. I wouldn’t stay there again.
Stayed 1 night in May 2024
Response from General Manager on May 7, 2024
Hello Diane,Thank you for taking the time to provide your review. We regret to hear that our accommodations and breakfast offerings did not meet expectations on your recent visit. Your feedback is valuable to us as we strive to provide all guests with a comfortable and pleasant experience. We hope to have the opportunity to welcome you back in the future to change your perceptions.

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities
Close, Convenient to visits @ UVM. Quiet, Reasonable price. - Clean, but dated (especially bath room)
Stayed 1 night in May 2024
Response from General Manager on May 7, 2024
Dear Michael,Thank you for your review, from all of us at Anchorage Inn. We are pleased you found value in our accommodations and found our location to be convenient. We appreciate your feedback and will take it to the team. It is nice to know you enjoyed your stay in our clean, comfortable rooms. We would love to see you again.

6/10 Okay

Gary

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Liked location. In sore need of total updating and a thorough cleaning
Stayed 1 night in May 2024
Response from General Manager on May 7, 2024
Dear Gary, Thank you for taking the time to provide your feedback. We are happy to hear that you enjoyed the location, but we do apologize for not meeting your expectations on the cleanliness as well as the upkeep. We will address these issues with the appropriate staffing and hope that you will choose us again for future stays.

4/10 Poor

Alice

Travelled with partner
Disliked: Property conditions & facilities
No lamp by the bed. Live bugs in the bathroom. Bed was comfortable.
Stayed 1 night in May 2024
Response from General Manager on May 7, 2024
Dear Alice,Thank you for taking a moment to leave a review. While we are pleased you were comfortable during your stay, we regret that you were not fully satisfied. Although we undergo regular pest control procedures, we will conduct a complete evaluation to ensure that everything is as it should be. Additionally, your suggestion for a lamp by the bed will be taken into consideration, as we are always seeking ways to improve. It is our hope that you will give us another chance to change your perceptions and deliver a seamless stay worthy of a perfect rating.

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good bed
Stayed 1 night in May 2024
Response from General Manager on May 7, 2024
Dear Eric,Thank you for your review and for giving us a perfect rating! It was truly a pleasure having you here, and we are delighted you enjoyed our comfortable beds. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!

4/10 Poor

Isabelle

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Really outdated
Stayed 1 night in Apr 2024

10/10 Excellent

mbaita

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in May 2024
Response from General Manager on May 3, 2024
Dear Mbaita,Thank you for staying at Anchorage Inn. We are happy to hear about your experience. Thank you again for your review. We hope to host you again soon.

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from AI on May 9, 2024
Thank you for your feedback

8/10 Good

Christine

You can tell they were very hard to keep the rooms clean and maintained. Staff was friendly and always there to help you out.
Stayed 2 nights in Apr 2024
Response from General Manager on May 3, 2024
Dear Christine,Thank you for recognizing our team's efforts to maintain cleanliness and provide friendly assistance. We're glad to hear that our staff was helpful throughout your stay, and we look forward to welcoming you back to Anchorage Inn for another pleasant experience!

6/10 Okay

Laura

Liked: Staff & service
Disliked: Cleanliness
It was ok for a one night stay .staff was nice,room was so so,all kind of water stains on ceiling, had a stain on the rug it was red,looked like blood.i wont stay again
Stayed 1 night in Apr 2024
Response from General Manager on May 1, 2024
Dear Laura,Thank you for sharing your experience with us, and we apologize for falling short of your expectations. We're truly sorry to hear about the issues with the room's cleanliness. This is certainly not the standard we strive to maintain. We will address these concerns immediately to ensure they are rectified for future guests. Your feedback is valuable to us, and we hope to have the opportunity to welcome you back for a more pleasant stay in the future.

4/10 Poor

Kneeland

Business traveller
Disliked: Cleanliness, property conditions & facilities
Very dated and smelt like sewage in hallways. Too much for a run down facility. I got 5 double rooms and all the same. Bed was awful.
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 29, 2024
Thank you for sharing your experience. We're concerned to hear about the conditions you described and the discomfort you faced with our beds. Rest assured, we're committed to addressing these issues to improve our facility and guest comfort. We hope to have the opportunity to welcome you back and provide a better experience.

8/10 Good

Mak

Liked: Staff & service
It was a very peaceful stay and the staff were extremely nice and helpful!
Stayed 2 nights in Mar 2024
Response from General Manager on Apr 29, 2024
Dear Mak,Thank you for the kind review. We're glad you had a restful visit and felt welcome while you were here. Please come see us again soon.

8/10 Good

Justin

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from AI on Apr 23, 2024
Thank you so much for your feedback.

10/10 Excellent

Enrique

Stayed 7 nights in Apr 2024
Response from AI on Apr 18, 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Alanna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from AI on Apr 16, 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Jonathon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from AI on Apr 16, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Anthony D.

Travelled with family
Disliked: Amenities
Pretty old but well kept. Very poor breakfast
Stayed 1 night in Apr 2024
Response from General Manager on Apr 16, 2024
Dear Anthony,Thank you for taking the time to leave a review. We will use your feedback to help improve the experience of future guests and hope you will consider staying with us again soon.

10/10 Excellent

Kristin, Cranston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son and I stayed here for a college visit for the weekend. Yes, the property is older. I love finding the best value for a place to stay. I don’t need perfection. The beds were comfy, there was a mini fridge and microwave, and it was clean. Friendly staff. Everything worked as it should. No issues. Would stay here again.
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 15, 2024
Dear Kristin,It was a pleasure to welcome you and your son to Anchorage Inn, and we are delighted you had such a wonderful stay. Your kind comments about our friendly staff, clean, comfortable accommodations, and great value are appreciated and will be shared with the team. We hope to have the honor of welcoming you back for another great visit.

2/10 Terrible

Jeremiah

Travelled with partner
Disliked: Property conditions & facilities
Honestly it was unexplainable because the bed was broken. Had bugs no hot tub no place to hang towels and the snack machines didn't work 😒.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 15, 2024
Dear Jeremiah,Thank you for your review. We appreciate that you took the time to share your recent experience; however, we do find it very disappointing. Our primary goal is always to provide our guests with an enjoyable experience. Your feedback will be forwarded to the respective teams so improvements can be made. In the future, we hope you consider returning and giving us another chance to impress you with the exceptional stay you truly deserve.

2/10 Terrible

Valerie

Travelled with partner, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
This place is dirty. No elevators the beds are awful. Then we find out the place is for people who are homeless and party out in the parking lot all night with no security cameras. And if you smoke you have to go outside. As a women I didn't feel safe to do so. Also they charges us a extra 150.00 plus the 222.20. for the room we were killing bugs. There was 3 if staying for 2 days and we got 2 towels and 2 ha ND towels. The place is a dive. Pay the extra and go some where else
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 13, 2024
Dear Valerie,Thank you for taking a moment to review your recent experience. We are disappointed to learn that your stay fell short of expectations. What you have shared does not reflect our high standards, and we’ll be sure to share your comments with the respective teams so this can be looked into. Additionally, although we undergo regular pest control procedures, we will conduct a complete evaluation to ensure that everything is as it should be. It was a pleasure having you here, and we hope you will give us another opportunity in the future to change your lasting impression.

10/10 Excellent

Charles Leonard

Stayed 1 night in Apr 2024
Response from AI on May 9, 2024
Thank you for your feedback

4/10 Poor

Jenn

Travelled with family
As I pulled into the parking lot, there was a dirty hotel towel hanging from a tree branch in front of my car. There were 15-20 subcutaneous needles on the ground in front of my car. When I brought this up to the attention of the counter staff, it was met with a shrugged indifference. Ceilings were stained. Sink was clogged and did not drain properly. Door was painted- but looked like they were running out of pain and did a few more swipes. The 3 stars given at the time of my booking was generous.
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 13, 2024
Dear Jenn,We're deeply concerned about the issues you encountered during your stay, from the parking lot to your room. Rest assured, we will address these matters to ensure a safe and welcoming environment for all our guests. Your feedback is crucial in guiding our improvements, and we hope for an opportunity to provide you with a stay that better reflects our dedication to guest satisfaction.

10/10 Excellent

jeavon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from AI on Apr 11, 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Jonathan

Travelled with group
Liked: Cleanliness, staff & service
Needs a make-over
Stayed 1 night in Apr 2024
Response from General Manager on Apr 12, 2024
Dear Jonathan,We're sorry to hear that you didn't have a good time with us overall. The upkeep of our accommodations is one of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. Your feedback will be discussed internally, and we'll make improvements where necessary. Thank you, and we hope you will consider giving us another chance soon.

8/10 Good

Jennifer, St Albans City

Liked: Cleanliness, staff & service
The hotel was what I expected for the money. Be aware there are steps to all of the rooms, no elevator. The staff was very nice and the room was clean enough. A little rundown and the curtains needed to be rehung. Overall it was fine
Stayed 1 night in Apr 2024
Response from General Manager on Apr 11, 2024
Dear Jennifer,Thank you for taking the time to leave a review. We will pass on your compliments to our wonderful team, and thank you for your feedback, which helps us evolve as a destination. We hope you'll visit us again soon!

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities
I got a room for the eclipse. It was busy and the hotel and staff were very accommodating. They got me registered early which really helped. Everyone was so nice. The room was nice and clean. It is basic - the hotel is older, but I do not have any complaints.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 11, 2024
Dear Barbara,Thank you! It was a pleasure to have you join us for the eclipse, and we are delighted you enjoyed your stay. Your kind comments about our clean accommodations and wonderful staff are appreciated and will be shared with the team. We hope to have the honor of welcoming you back again soon.

2/10 Terrible

Robert

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The place is conveniently situated near a grocery store, and shopping outlines, and also a 7 minute drive from Burlington but is an absolute dump. Red stains all over the carpet. Completely outdated room. All the furniture is chipped, warn, filthy. The wall over the toilet is filthy with handprints. The place has more of the feel of a drug den than a hotel. The first floor had people living in it with signs on the doors that said tomorrow was inspection day and to be ready, so I'm guessing homeless people are being sheltered here as well.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 11, 2024
Dear Robert,Thank you for choosing to stay with us during your recent trip. While we're glad you enjoyed our convenient location, we're disappointed to learn we fell short of expectations in other aspects. Our goal is to provide every guest with pristine accommodations, and we offer our sincere apologies if your room was anything short of immaculate. Your comments have been duly noted and will be promptly addressed with our team. We appreciate your feedback and wish you safe travels ahead.

6/10 Okay

Vienna

Liked: Staff & service
Disliked: Property conditions & facilities
Typical mid-grade hotel. Staff was great, our stay was as expected.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 10, 2024
Dear Vienna,Thank you for taking the time to review your recent stay with us. While we're glad that our reliable staff made a memorable impression on you, we're disappointed to hear other aspects of your stay fell short of expectations. Please feel free to reach out to us offline at any time to let us know which areas you feel could be improved as we strive to provide exceptional experiences for our guests. We appreciate your comments and hope to welcome you back in the future.

4/10 Poor

John

Disliked: Cleanliness, property conditions & facilities
Needs to be cleaned and updated. Towels stained.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 10, 2024
Dear John,Thank you for your feedback. We sincerely apologize for any lapse in cleanliness you experienced. Rest assured, your input is vital and helps us make the appropriate changes and improvements to uphold our high-quality standards. We'd be honored to receive another chance to impress you in the future.

4/10 Poor

Lisa M

I had a dog friendly room Under the beds were laffy taffy wrappers A big green dead bug Someones sock and a plastic zip lock bag This place is disgusting
Stayed 1 night in Apr 2024
Response from General Manager on Apr 9, 2024
Dear Lisa,Thank you for taking the time to leave a review. We are disappointed to hear about any concerns you encountered during your stay and apologize for any inconvenience you experienced. Feedback like yours helps us evolve as a destination and improve the experience of future guests. We appreciate your comments and hope you'll give us another chance to impress you in the future.

10/10 Excellent

Alejandro

Stayed 1 night in Apr 2024
Response from AI on Apr 26, 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Patricia

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
It looks old. I went there 10 years ago ad it is unchanged. The carpet is really old and smells old and last traveller lunch in the room. For the price, it should be better. 437$ for 2 nights.
Stayed 2 nights in Mar 2024
Response from General Manager on Apr 7, 2024
Dear Patricia,We appreciate your feedback, and we're happy to see aspects of your stay were pleasant. However, we apologize for any concerns about the age of the property. We'll keep your comments in mind, and we hope to see you again should you be back in the area.

4/10 Poor

Desserra

Disliked: Cleanliness, amenities, property conditions & facilities
There was roaches, i stepped on one. I saw like 3 in the bathroom. The tv was broken and had a red line down it. Toilet wouldnt flush unless you held the handle down. The safe in the room didnt work. The lights in the hallway where broke and just taped back together. Overall i mean if youre desperate go for it, but they charge way too much.
Stayed 2 nights in Mar 2024
Response from General Manager on Apr 5, 2024
Dear Desserra,Please know that our team will look into these matters to discover what may have occurred. This is not indicative of the quality accommodations we wish to provide. We can assure you that our property undergoes a rigorous pest control schedule in order to keep unwanted guests at bay. Nonetheless, our specialist will be making an extra trip out to investigate and provide additional treatment as needed. We can't change the past, but we are continually making improvements based on guest comments, so we hope you'll consider staying with us again for an experience that is nothing short of stellar.

10/10 Excellent

nicole

Liked: Cleanliness, staff & service, property conditions & facilities
It is a nice place to stay
Stayed 2 nights in Mar 2024
Response from General Manager on Apr 5, 2024
Dear Nicole,Thank you for your five-star review! We at Anchorage Inn are delighted to hear you enjoyed your experience with us, and we hope to welcome you again in the future.

2/10 Terrible

Lovekesh

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
water blocking issue and smell in room.
Stayed 1 night in Mar 2024
Response from General Manager on Apr 5, 2024
We appreciate you choosing to stay with us and leaving us feedback. We will be sure to share your thoughts with our team for improvement. Our goal is to continually enhance the guest experience, and we will be sure to show you a much better experience should you return.

8/10 Good

Matthew

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I had zero issues with our room, yes it’s a little worn down, however for the price I wasn’t expecting a king suite with a private hot tub etc lol will stay again
Stayed 1 night in Mar 2024
Response from General Manager on Apr 2, 2024
Dear Matthew,Thank you for being our guest at Anchorage Inn. We hope you had a comfortable and restful stay. Your review is appreciated, and we look forward to welcoming you back.

4/10 Poor

Barbara

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
I was surprised how old and banged up the furniture. Was. The lamps look like something they bought at Kmart. Bedspread look like something that my mom had in the '70s. Didn't feel very safe, didn't have any sort of second door guard or anything.
Stayed 3 nights in Mar 2024
Response from General Manager on Apr 2, 2024
Dear Barbara,We're sorry to hear that you didn't have a good experience with us overall. Please accept our apologies for any disappointment in the upkeep of our accommodations, as this is incredibly important to us. In addition, please know that the safety of our guests is our top priority. All of your comments will be discussed internally and we'll work to ensure that we are still providing our guests with the best experience possible. Please consider giving us another chance soon; we're confident that we can impress you.

10/10 Excellent

MD YUSUF, South Burlington

Stayed 2 nights in Mar 2024
Response from AI on Apr 18, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect setting in the outskirts of Burlington …
Stayed 1 night in Mar 2024
Response from AI on Mar 30, 2024
Thank you for your feedback

6/10 Okay

Jeanne

Stayed 2 nights in Mar 2024
Response from AI on Apr 16, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
There was a snowstorm today, so there was not much to see. The parking lot was in rough shape, but that's life in Vermont
Stayed 1 night in Mar 2024
Response from General Manager on Mar 28, 2024
Dear Thomas,Thank you for your valuable feedback. We're sorry to hear the snowstorm affected your stay, though we hope you had an overall pleasant experience. It would be wonderful to welcome you back the next time your travels bring you to Burlington!

4/10 Poor

Denise

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from AI on Mar 26, 2024
Thanks for your feedback

2/10 Terrible

Paul

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointed in the room it was not clean people laying out always uncomfortable, but you get what you pay for
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 21, 2024
Dear Paul,We're saddened to learn you did not enjoy your stay. Please accept our apologies for any concerns about cleanliness. This does not represent our standards, and we'll speak with our housekeeping staff about your comments. If you're in the area again, we hope you'll allow us another chance to impress you.

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good peoperty
Stayed 1 night in Mar 2024
Response from AI on Mar 15, 2024
Thanks for your feedback

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would return. Its not a fancy hotel but clean and perfect for our ski weekend getaway.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 12, 2024
Dear Julie,Thank you for sharing your experience with us! We're delighted you found our hotel clean and suitable for your ski weekend getaway. Providing a comfortable stay is our priority, and we're glad we met your expectations. We look forward to welcoming you back to Anchorage Inn for another enjoyable visit!

4/10 Poor

makayla

Disliked: Cleanliness, property conditions & facilities
Found old food from previous people who had the room before us. Lady nicely gave us the emergency room. It was late i was tired, never checked the room until the morning. Found a open razor blade under our bed. Also found what looked like blood splatter through out the whole room. We were told a month ago the cops had to remove a couple people. That tells me the room was never cleaned on top of it not even being vacuumed. There was still hair in the shower from whoever. I feel like if the cleaners step up a little, the place will be fine.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 5, 2024
Dear Makayla,Thank you for your review. We sincerely regret to learn of your disappointment with your experience. Cleanliness is one of our top priorities and will be discussed thoroughly by our dedicated team as we make the appropriate changes. We appreciate you bringing your concerns to our attention, and we hope you consider staying with us again in the future for a better visit.

8/10 Good

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how convenient the place was because it's across the street from the mall and several eating areas plus it's near the bus stop.
Stayed 7 nights in Feb 2024
Response from General Manager on Mar 6, 2024
Dear Courtney,It was such a pleasure to welcome you to Anchorage Inn! Location is one of the most important aspects of a trip, so we’re glad you could experience all the convenience ours affords our guests. Thank you for your review, and we hope you return soon!

8/10 Good

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities
This is an older hotel, but kept very clean. Nice pool, hot tub out of order. Very friendly staff. Had everything we needed and is surrounded by shopping, restaurants, etc.
Stayed 2 nights in Feb 2024
Response from General Manager on Mar 3, 2024
Dear Debbie,Thanks so much for your lovely review! We're delighted you enjoyed our immaculate accommodations, on-site amenities, convenient location, and friendly team. We look forward to welcoming you back for another memorable visit.

10/10 Excellent

Daniel

Stayed 1 night in Feb 2024
Response from AI on Mar 20, 2024
Thanks for staying with us. We appreciate your feedback!