All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 52 out of 224 reviews" "
10 - Excellent
52
Rating 8 - Good. 108 out of 224 reviews" "
8 - Good
108
Rating 6 - Okay. 42 out of 224 reviews" "
6 - Okay
42
Rating 4 - Poor. 14 out of 224 reviews" "
4 - Poor
14
Rating 2 - Terrible. 8 out of 224 reviews" "
2 - Terrible
8
8.0/10
Cleanliness
8.4/10
Staff & service
7.4/10
Amenities
7.4/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
2/10 Terrible
Gerardo, NEW BRAUNFELS
Nov 23, 2023
Gerardo
Stayed 1 night in Nov 2023
10/10 Excellent
Dominte
Feb 23, 2023
Dominte
Stayed 2 nights in Feb 2023
8/10 Good
Albert
Sep 30, 2022
Albert
Stayed 2 nights in Sep 2022
4/10 Poor
Melanie
Oct 12, 2021
Melanie
Stayed 3 nights in Oct 2021
8/10 Good
Lana
Travelled with group
Aug 28, 2021
Liked: Cleanliness, staff & service, room comfort
Good value
Startled hotel and room, lovely staff. Only the toilet didn’t flush great. Otherwise good for transit stays
convenient but hotel is tired and location isnt the best
David
Stayed 1 night in May 2021
4/10 Poor
Jakob Morthorst
Business traveller
Feb 22, 2020
Liked: Staff & service
Disliked: Room comfort
Hotel advertised as having a gym. What they had was one of the hotel rooms was fitted with a threadmill, cross trainer and a multi machine. Two machines was not working.
The WiFi was not covering the rooms and I had to work in the reception/bar area. I checked out early. Not worth the money. If you need a place close to Bruchsal choose Hotel Villa Medici.
Jakob Morthorst
Stayed 5 nights in Feb 2020
6/10 Okay
Verified traveller
Aug 23, 2019
Liked: Cleanliness, staff & service, amenities
Verified traveller
Stayed 1 night in Aug 2019
Response from R.Rascher - Rezeptionsleitung on Aug 27, 2019
Dear Guests
many thanks for your feedback.
We hope to welcome you again soon.
Plaza Team Bruchsal
8/10 Good
Verified traveller
Business traveller
Aug 22, 2019
Liked: Cleanliness, staff & service
Not may restaurants nearby, just fast food. No restaurant in hotel
Verified traveller
Stayed 2 nights in Aug 2019
Response from R.Rascher - Rezeptionsleitung on Aug 27, 2019
Dear Guests
many thanks for your feedback.
We hope to welcome you again soon.
Please try next time the Chinese restaurant nearby
Plaza Team Bruchsal
Decent, clean hotel for a good price. The area is not great, but great stop for the night if you are driving through
Verified traveller
Stayed 1 night in Mar 2019
Response from R.Rascher on Mar 21, 2019
Dear Guests
thank you very much for your feedback. We hope to welcome you again soon.
Plaza Team Bruchsal
6/10 Okay
Robert
Mar 2, 2019
Liked: Staff & service
Not very scenic
One of the least scenic places in Germany, next to a strip mall. Room was a bit cramped, upper floor with dormers.
Robert
Stayed 1 night in Feb 2019
Response from R.Rascher on Mar 21, 2019
Dear Guests
we are sorry that you was unhappy with your stay in our hotel. We hope to welcome you again. Please try our Comfort rooms next time.
Plaza Team Bruchsal
6/10 Okay
Verified traveller
Jan 24, 2019
Liked: Staff & service
Parts of hotel renovated other parts stink
The hotel staff we’re friendly. The first room they gave us in the second floor smelled of cigarettes (even though it was a non smoking room) and it had twin beds and carpeted floors. We went to the front desk and requested a room with a Queen and they gave us a room in the ground floor, MUCH nicer with wood floors and clean. Looks like ground floor had recent renovation the Second floor is definitely in need of the same update.
Verified traveller
Stayed 1 night in Jan 2019
Response from R.Rascher on Jan 29, 2019
Thank you for your positive feedback. We look forward to your next visit
Plaza Bruchsal Team
Leider keine Handtücher im Bad und Kühlschrank ging nicht! Und wenn ich für 2 Personen ein Zimmer buche erwarte ich das beider decken auf dem Bett sind und nicht im Schrank.
Response from J. Gröning Stllv. Betriebsleitung on Jun 5, 2023
Lieber Gerald, vielen Dank für Ihr Feedback.Vielleicht besuchen Sie uns erneut.Sonnige Grüße aus Bruchsal.
8/10 Good
loic
May 27, 2023
loic
Stayed 1 night in May 2023
Response from J. Gröning Stllv. Betriebsleitung on Jun 5, 2023
Lieber loic, vielen Dank für Ihr Feedback.Vielleicht besuchen Sie uns erneut.Sonnige Grüße aus Bruchsal.
10/10 Excellent
Thomas
Mar 30, 2023
Thomas
Stayed 1 night in Mar 2023
Response from J. Gröning Stllv. Betriebsleitung on May 14, 2023
Lieber Thomas, vielen Dank für Ihr Feedback.Wir freuen uns auf ein Wiedersehen.Sonnige Grüße aus Bruchsal
6/10 Okay
loic
Jan 28, 2023
Disliked: Room comfort
Séjour agréable dans l'ensemble, malgré le confort gâché par le radiateur de la salle de bain qui ne fonctionnait pas
loic
Stayed 1 night in Jan 2023
Response from J. Gröning Stllv. Betriebsleitung on Feb 28, 2023
Lieber Loic, vielen Dank für Ihr Feedback und für den Hinweis. Wir haben dies bereits an unseren Hausmeister weitergegeben.Wir freuen uns Sie beim nächsten Besuch erneut überzeugen zu können.Wir wünschen einen schönen Abend.Cher Loïc, merci beaucoup pour vos commentaires et pour l'information. Nous l'avons déjà transmis à notre gardien.Au plaisir de vous convaincre à nouveau lors de votre prochaine visite.Nous vous souhaitons une bonne soirée.
10/10 Excellent
Jörg
Nov 29, 2022
Jörg
Stayed 1 night in Nov 2022
Response from J. Gröning Stllv. Betriebsleitung on Jan 14, 2023
Lieber Jörg, vielen Dank für Ihre Bewertung. Es freut und zu hören, dass Ihnen der Aufenthalt bei uns gefallen hat.Wir freuen uns Sie beim nächsten Mal wieder begrüßen zu dürfen. Sonnige Grüße aus Bruchsal.J. GröningStllv. Betriebsleitung
8/10 Good
Franco
Nov 13, 2022
Franco
Stayed 1 night in Nov 2022
8/10 Good
Hanne Vagn
Oct 7, 2022
Hanne Vagn
Stayed 1 night in Sep 2022
6/10 Okay
Marcus
Oct 2, 2022
Liked: Staff & service
Preis Leistung nicht gut …in die Jahre gekommenes Hotel. Einzig das Personal war freundlich