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"The breakfast and the African American lady assisting during breakfast , I can’t remember her name , were absolutely awesome. She was very professional, caring, neat, and welcoming. My overall experience at the hotel was excellent. From the reception staff to the breakfast team, everyone was professional, friendly, and accommodating. The customer service was truly exceptional and made me feel comfortable throughout my stay. I will definitely stay at Home2 Suites again. It truly felt like a home away from home."

"Beautiful hotel campus.. Rooms above average, but a bit outdated. Friendly staff at each location - check-in, bar, market. "

"It was great , beds are very comfortable and breakfast it was good. Great place to stay "

"Certainly the best value in the area."

"It was okay"

"Very classy property for the price. Large updated room, clean and beds very comfortable. Would recommend to all staying in Houston area. Right next to interstate, convenience without the noise"

"Staff at the time of check in were friendly and welcoming. Most important thing that matters to me is the cleanliness, and there were no complaints there"

"Nice stay "

"I recently stayed at the Four Points by Sheraton Houston Energy Corridor. I was Greatly disapointed with my stay. There was a strong odor throughout the facility, and the pool appeared to be poorly maintained. Trash in the morning was overflowing, which gave an overall impression of a lack of cleanliness. At one point, the water was shut off for approximately two hours with no communication or offer of accommodation from staff. It appeared to be and infestation of roaches. There was roach in my room. I went down stairs and let the desk attendent know. He was healpful in sending info to the manager. in the morning when i went to speak to the manager she was not plesent. Stating that there was not much she could do outside of comping me the night. Then she replied what else do you want . This was very dismissive. Having Roaches in my room after the fact that my room had NOT been cleaned as requested. There were a number of things that made this stay inconvient and concerning. Breakfast was not served at the scheduled time, which was inconvenient. Once it was served one day there was nothing out ( not being refeshed in the middle of breakfast service) No coffee no water for tea, no condments. No fruit. The trash was over flowing in the loby and the breakfast area. The one positive aspect of my stay was an employee named Jimmy, who genuinely tried to accommodate us and was helpful despite the circumstances. Overall, this experience did not meet expectations, and I hope man"