Find hotels near Brookfield Conference Center, Milwaukee from CA $96

"I enjoy staying at this hotel every time I’m in town. The hot tub is nice, but the Jets are not strong enough. Staff are amazing and great to deal with. The rooms are always nice and clean and organized. The breakfast is good! It’s a great hotel to stay at "

"Grate Staff"

"Lol. The breakfast attendant was awesome at handling the woman in the biking shorts. She was complaining that they didn't have eggs. She wanted hard boiled eggs. They had egg and cheese omelets. Fresh Thyme across the street has whatever you need. It's a free breakfast, not a 5 star restaurant. Anyway, the woman said she would be sure to fill out the survey. I apologized to the attendant for her. She was very polite and patient with the woman. "

"The lady at the front desk had her hands full and did excellent handling it"

"X"

"Expedia lists the hotel as pet friendly. When we arrived with our fur baby, the woman at the desk seemed unsure if they accepted pets or not. Finally she said they could, but there was a retainer fee of $100 that we would get back upon checkout and room inspection. No problem. Paid it. Next morning I look at my bank app and they had taken $212 out, but later it was corrected to $100. Checked out the following day, and was told that it would be a few days and our money would be returned. After a week and it had not been returned, I called them. The lady who answered didn’t know the answer. She stated she would have to talk to her manager and she would call me back. She didn’t call back. Few days later I called again. I was then told the return of my deposit can take up to 2 weeks. Ok, np. After 2 weeks and still no refund, I called the corporate office. Then I was told that sometimes it can take longer, and actually the pet policy had changed. They don’t allow pets anymore. She said she was going to look into the issue and call me back. That was a week+ ago. No phone call no refund. I am now a month past our stay date. No refunds, no call backs. zero. At this point I don’t have high expectations of hearing from again, nor getting my deposit back. For the record, we are responsible pet owners and there was absolutely no reason that it shouldn’t have been returned, our little man was a perfect gentleman for the stay.. no mess, no smells.. nothing. We won’t be going back there."

"There was no water in our room. We called to ask someone to come up to check it out, waited half an hour and called again. We waited twenty more minutes, but decided to pack up and go to the desk for help, since none was coming to us. We were basically told that there wasn't anything they could do but put us in a new room. We were supposed to be in a room with two queen beds, and they claimed they were moving us to a king with a pull-out sofa. There were no towels or bedding, and the ben was a queen, not a king. While preparing to go to an event, we tried to watch the game, but the TV wasn't working. We contacted the front desk again, and stated that we would be leaving soon, but that they were welcome to come in to fix it. We ended up being late for our event due to the switching of rooms not being handled well. The person working the front desk told us that she's new there, so she didn't know what else to do. She should have been properly trained prior to working alone. When we arrived back from our event, we found that the television still didn't work. There was no complimentary breakfast as stated online. The hot tub was out of order. None of the ice machines were working. Our keys didn't work on any of the doors, so we had to walk all the way around the building with our luggage, despite being told which door was closest to our rooms. Oh, yeah, there was garbage in the drawers and hair in the sink. Overall, not a pleasant stay."

"Nice clean rooms, clean safe property back off the road in a golf course, breakfast had lots of options but a lot of it was cold."

"Yes"