Dear Paul,Thank you for sharing your positive feedback regarding your recent stay with us. We are delighted to hear that you found our accommodations modern, well-equipped, and that you had a great experience with our reception staff.We take pride in providing a comfortable and enjoyable experience for all our guests, and it's wonderful to know that you like the onsite bar and bottle shop.Once again, thank you for your review. We look forward to welcoming you back for another enjoyable stay in the future.Warm regards,

Dear Kerry,Thank you for staying and taking the time to provide feedback. We're glad to hear that you found our location convenient for accessing Southbank and Suncorp Stadium.Regarding the noise from the train line, we apologise for any inconvenience this may have caused. We want to assure you that we have taken measures to minimize noise disturbances for our guests. Our windows are double glazed to help reduce outside noise and ensure a more comfortable stay.We appreciate your understanding and hope that you enjoyed your overall experience with us. Warm regards,

Dear Marisa,Thank you for staying and providing review. We wish you all the best and look forward to welcoming you back in the near future.Warm regards,

Dear Marilyn,Thank you staying and taking the time to share your feedback. We're glad to hear that your overall experience was positive. We apologise for any surface dust you noticed. Cleanliness is of the utmost importance to us. Rest assured we'll be addressing this with our housekeeping team to ensure a more thorough cleaning process moving forward.Your input is invaluable as it helps us improve, and we thank you for bringing this to our attention. We hope that despite this, you were able to enjoy your time in our apartment.Warm regards,

Dear Marisa,Thank you very much for staying and providing review. We wish you all the best and look forward to welcoming you back in the near future.Warm regards,

Dear Paul,Thank you very much for staying and sharing your positive feedback.We're delighted to hear that you enjoyed our lap swimming pool and appreciated the convenience of our own laundry facilities with a dryer in the apartment. We're glad you found spa services enjoyable.We hope you had a wonderful stay, and we look forward to welcoming you again in the near future.Warm regards,

Dear Valued Guest,We're sorry to learn that your experience fell short of expectations, and we'd like to understand more about the issues you encountered. Your feedback is crucial for us to improve our services. Could you please share additional details about your stay or any specific concerns you had? We appreciate your time and hope to address any concerns promptly. Warm regards,

Dear Michelle,Thank you very much for staying and taking the time to provide review. It's great to hear that you had a great stay with us from easy check-in to spacious and clean apartment. We wish you all the best and look forward to welcoming you in the near future.Warm regards,

Dear Cory,Thank you very much for staying and taking the time to provide review. It's great to hear that you had a great stay with us. We wish you all the best and look forward to welcoming you in the near future.Warm regards,

Dear Colin,Thank you very much for staying and providing review. It's great to see that you had a great stay with us. We wish you all the best and look forward to welcoming you back in the future.Warm regards,

Dear Chris,Thank you for staying and taking the time to provide feedback. It's great to know that you had enjoyed your stay from the convenient location to the clean unit. We love having you and look forward to welcoming you back in the future.Warm regards,

Dear Deanne,Thank you for taking the time to leave a rating for your stay. We appreciate your feedback, and while we see you've given us a 3 out of 5 score, we noticed there wasn't a specific comment attached. If there are any aspects of your stay that you'd like to share or if there's anything we can improve, please feel free to provide more details. Your input is valuable to us, and we want to ensure that your future stays meet or exceed your expectations.Warm regards,

Dear Peter,Thank you for staying and providing review. We wish you all the best and look forward to welcoming you back in the future.Warm regards,

Dear Ashleigh,Thank you for taking the time to share your feedback with us. It's great to know that you found our staff to be friendly, approachable, and understanding. We apologise for the inconvenience you experienced with the bedding configuration not meeting your preference. We're glad to hear that our after-hours team was able to promptly address your concerns. Our team has checked for the dust you mentioned this morning. It's possible that the 'dust' you observed under the bed is the color difference on the carpet caused by the bed roller casters. Once again, thank you for your feedback. We wish you all the best and hope to have the opportunity to accommodate you in the future.Warm regards,

Dear Rian,Thank you very much for the stay and taking the time to provide review. We wish you all the best and look forward to accommodating you in the future.All the best.

Dear Julie,Thank you very much for staying and taking the time to provide review. It's great to hear that you found our apartment clean and location convenient. We wish you all the best and look forward to welcoming you back in the future.Warm regards,

Dear Matthew,Thank you for sharing your experience from your recent stay at our hotel. We're sorry to hear that your stay didn't meet your expectations. Your feedback is valuable to us. We are in the process of upgradingto the mattress to ensure a more comfortable stay experience for our guests. Thank you for your feedback again. We wish you all the best and hope to have the opportunity to welcoming you back.Warm regards,

Dear D,Thank you very much for the review. We wish you all the best and look forward to welcoming you back.Warm regards,

Dear James,Thank you very much for staying and providing feedback. It's great to hear that you had enjoyed your stay from our friendly staff, clean apartment to the onsite parking. We wish you all the best and look forward to welcoming you back in the near future.Warm regards

Dear Lindsay,Thank you very much for staying and provide review. We wish you all the best and look forward to welcoming you back in the future.Warm regards,

Dear Carol,Thank you very much for staying and taking the time to provide review. It's great to know you found our apartment clean and location suits your needs. We wish you all the best and look forward to welcoming you back in the near future.Warm regards,

Hi Darcy,Thank you for sharing your feedback on your stay. We appreciate your positive comments about the room and location.We apologise for any inconvenience you experienced with the air conditioning units. Maintaining a clean and comfortable environment is a top priority for us, and we will make sure to improve our cleaning procedures to prevent such occurrences in the future.We are pleased to hear that you enjoyed the overall experience at our hotel and found the location convenient, with a short walk to Suncorp. We value your feedback as it helps us to continually improve and enhance our guests' satisfaction.Thank you once again and we hope to have the pleasure of welcoming you back in the future.

Dear Stephen,Thank you very much for staying and taking the time to review your stay with us. It's great to know that you stay met your expectation. And you found our location good. We wish you all the best and look forward to welcoming you back in the near future.Warm regards,

Dear Robyn,Thank you for staying and taking the time to provide review. It's nice to know you found our apartment clean and in good location. We wish you all the best and look forward to welcoming you back in the future.Warm regards,

Hi Gerard and Cathy,Thank you for staying and taking the time to provide review. Warm regards,

Dear Francesca,Thank you for taking the time to leave us a review of your recent stay. We are sorry to hear that your experience did not meet your expectations. We would like to clarify that we are a non-smoking property, and we have smoke detectors in all our rooms to ensure that the safety and comfort of our guests are not compromised. We are sorry to hear that you found there is a strong smell of smoke. This is address to the team to investigate. We are also sorry to hear that you found hairs stuck to the walls of the shower. Please be assured that we take cleanliness very seriously, and we have addressed this issue with our housekeeping team to ensure that it doesn't happen again in the future.We appreciate your feedback and will use it to improve our services. Thank you again for staying with us.Warm regards,

Dear Patrick,Thank you very much for staying and taking the time to provide review. It's great to know you enjoyed your stay with us from the convenient location to the friendly staff and clean apartment. We wish you all the best and look forward to welcoming you back in the future.Warm regards,

Dear Shane,Thank you for staying and taking the time to provide review. It's great to know that you had enjoyed your stay with us from the convenient location to the clean room. We love having you and look forward to welcoming you back in the future.Warm regards

Dear Jared,Thank you for staying and taking the time to provide feedback. We were surprised and disappointed to read about your experience. We take great pride in providing our guests with a clean and comfortable environment. We have addressed this to the relevant team and they didn't locate the blood you mentioned. In regards to your comment about false advertising, we take transparency and honesty seriously, and we do not engage in any false advertising practices. If you could provide more information about the specific issue you experienced, we would appreciate it. Once again, thank you for bringing these issues to our attention. We wish you all the best to your future travel.Warm regards

Dear Fiona,Thank you for staying with us. We wish you all the best and look forward to welcoming you back in the future.Warm regards

Dear Ashley,Thank you for staying and provide review. We wish you all the best and look forward to welcoming you in the future.Warm regards,

Dear Casey,Thank you very much for staying and taking the time to provide review. It's great to hear that you had enjoyed your stay with us. We wish you all the best and look forward to wecloming you back in the near future.Warm regards,

Dear Audra,Thank you for staying and taking the time to provide feedback. We are surprised to see the comments. We wish you could have let us know while you are here so we can offer more information about these. We have checked the Aircon and found the reason that made the Aircon not running properly it's because the two remotes were in two different modes. It's the Multi Head Split System, the mode needs to be on the same setting. The instruction can be found next to the controller in living room and in compendium. TV remote and dryer are checked and are running well. In regards to the Microwave button, we have reported to the maintenance team to look into. Thank you for bringing this to our attention. Once again thank you for the review. We wish you all the best with your future travel.Warm regards,

Dear Cate,Thank you for staying with us and taking the time to provide feedback. We have taken these constrictive feedback to the Management Team for improvement in the future. Once again, thank you and we wish you all the best.Warm regards,

Hi Horacio, Thank you for staying and the review. We wish you all the best and look forward to welcoming you back. Warm regards

Dear Glen, Thank you for the review. Our free parking is first come first served basis. We wish you all the best with your future travel. Warm regards

Dear Tracie, Thank you for staying and taking the time to provide feedback. Apologies for the inconveience. This has been noted to our team to seek improvement in the future. Warm regards,

Dear Karen, Thank you for staying and taking the time to review your stay with us. We wish you all the best and look forward to welcoming you in the future. Warm regards,

Dear Betsy, Thank you for staying and taking time to provide review. We have advertised free parking but subject to availability on the booking site. Parking is very hard and expensive to find in this area. We have limited spots, so we offer free parking to our guests. However, it's on a First come, first served basis. We wish you all the best with your future travel. Warm regards,

Dear Aaron, Thank you for staying and taking the time to provide feedback. It's great to hear that you had enjoyed your stay with us. We look forward to welcoming you back in the future. Warm regards

Dear Valued Guest, Thank you for staying and taking the time to provide feedback. It's great to hear that you had enjoyed your stay with us from the staff to the location. We wish you all the best and look forward to welcoming you back in the future! Warm regards,

Dear Peter, Thank you for taking the time to review your stay. Due to the central location, parking is expensive and difficult. Though, we have limited parking spots, we are offering free parking service. We have advised that parking is subject to availability and limited upfront to guests to avoid disappointment. We are sorry that you had experienced broken TV and the cockroaches. We have arranged TV to be fixed and Pest control was done right after the feedback. Our rate is competitive as the rate is high everywhere because of the New Years Eve. Once again, thank you for staying. We wish you all the best.

Dear Jon, Thank you for staying with us and taking the time to provide feedback. We offer free parking, but it's subject to availability upon arrival. We are surprised to the review about cleanliness of the apartment. Cleaning is always the priority especially during this special time. Please let us know with more information about the cleanliness so we can investigate further. As for the Air con noise. We will arrange specialist to look into this. Once again, thank you for the feedback. Warm regards,

Dear Ian, Thank you for staying with us and taking the time to review your stay. It's great to hear that you found our early check-in helpful. We wish you all the best and look forward to welcoming you back in the future. Warm regards,

Dear Bevan, Thank you very much for staying and taking the time to provide review. It's great to hear that you had enjoyed your stay with us. We wish you all the best and look forward to welcoming you back in the future. Warm regards,