Title: Pandanus Palms Holiday Resort - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Pandanus Palms Holiday Resort Travelers soak up sunshine by the outdoor pool or play tennis on the resort's court, finding moments of quiet among the lush gardens ## Photo gallery for Pandanus Palms Holiday Resort ![Beach nearby - Pandanus Palms Holiday Resort (Point Lookout)](https://images.trvl-media.com/lodging/8000000/7130000/7123700/7123681/0cb856e6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![2 Bedroom Apartment - Ocean View | Living room - Pandanus Palms Holiday Resort (Point Lookout)](https://images.trvl-media.com/lodging/8000000/7130000/7123700/7123681/ef7f8bfa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 Bedroom Apartment - Beach and Ocean View | Terrace/patio - Pandanus Palms Holiday Resort (Point Lookout)](https://images.trvl-media.com/lodging/8000000/7130000/7123700/7123681/fedabfc7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 Bedroom Apartment - Ocean View | Private kitchen - Pandanus Palms Holiday Resort (Point Lookout)](https://images.trvl-media.com/lodging/8000000/7130000/7123700/7123681/f9190655.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 bedrooms, individually decorated, individually furnished - Pandanus Palms Holiday Resort (Point Lookout)](https://images.trvl-media.com/lodging/8000000/7130000/7123700/7123681/925156ed.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Pandanus Palms Holiday Resort offers a peaceful escape with a garden setting and outdoor pool with sun loungers. Enjoy the library, tennis court, free self parking, on-site restaurant, and babysitting services upon request. ## Reviews 8.2 Very good ## Popular amenities - Pool - Parking included - Free WiFi - Restaurant - Kitchen ## Room options ### Check availability for these dates Tonight [Jan. 15 - Jan. 16](https://www.expedia.ca/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=7123681&PinnedHotelID=7123681&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=7123681&PinnedHotelID=7123681&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 16 - Jan. 17](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=7123681&PinnedHotelID=7123681&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=7123681&PinnedHotelID=7123681&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=7123681&PinnedHotelID=7123681&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=7123681&PinnedHotelID=7123681&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=7123681&PinnedHotelID=7123681&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=7123681&PinnedHotelID=7123681&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds Showing 5 of 5 rooms ### View all photos for 2 Bedroom Apartment - Beach and Ocean View ![2 Bedroom Apartment - Beach and Ocean View](https://images.trvl-media.com/lodging/8000000/7130000/7123700/7123681/dc871809.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Bedroom Apartment - Beach and Ocean View ### Highlights Yard Furnished balcony or patio Separate dining area Separate sitting area Individually furnished Individually decorated Kitchen Full-sized refrigerator/freezer - 861 sq ft - 2 bedrooms - Ocean view - Sleeps 5 - 1 Queen Bed and 2 Twin Beds ### View all photos for 2 Bedroom Apartment - Ocean View ![2 Bedroom Apartment - Ocean View | Living room](https://images.trvl-media.com/lodging/8000000/7130000/7123700/7123681/ef7f8bfa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Bedroom Apartment - Ocean View 8.0 Very good 1 review ### Highlights Yard Furnished balcony or patio Separate dining area Separate sitting area Individually furnished Individually decorated Kitchen Full-sized refrigerator/freezer - 861 sq ft - 2 bedrooms - Ocean view - Sleeps 5 - 1 Queen Bed and 2 Twin Beds ### View all photos for 3 Bedroom Apartment - Ocean View ![2 bedrooms, individually decorated, individually furnished](https://images.trvl-media.com/lodging/8000000/7130000/7123700/7123681/925156ed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 3 Bedroom Apartment - Ocean View ### Highlights Yard Furnished balcony or patio Separate dining area Separate sitting area Individually furnished Individually decorated Kitchen Full-sized refrigerator/freezer - 1281 sq ft - 3 bedrooms - Ocean view - Sleeps 6 - 2 Queen Beds and 2 Twin Beds ### View all photos for Family Townhome, 3 Bedrooms ![Family Townhome, 3 Bedrooms](https://images.trvl-media.com/lodging/8000000/7130000/7123700/7123681/04d892e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Townhome, 3 Bedrooms ### Highlights Yard Furnished balcony or patio Separate dining area Separate sitting area Individually furnished Individually decorated Kitchen Full-sized refrigerator/freezer - 1464 sq ft - 3 bedrooms - Beach view - Sleeps 6 - 2 Queen Beds and 2 Large Twin Beds ### View all photos for 3 Bedroom Apartment - Beach and Ocean View ![3 Bedroom Apartment - Beach and Ocean View](https://images.trvl-media.com/lodging/8000000/7130000/7123700/7123681/352fecdb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 3 Bedroom Apartment - Beach and Ocean View ### Highlights Yard Furnished balcony or patio Separate dining area Separate sitting area Individually furnished Individually decorated Kitchen Full-sized refrigerator/freezer - 1464 sq ft - 3 bedrooms - Ocean view - Sleeps 7 - 1 Queen Bed, 1 Double Bed and 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBrisbane-Hotels-Pandanus-Palms-Holiday-Resort.h7123681.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBrisbane-Hotels-Pandanus-Palms-Holiday-Resort.h7123681.Hotel-Information) ## About the area Located in Point Lookout, Pandanus Palms Holiday Resort is near the beach. Dunwich Ferry Terminal and North Stradbroke Island Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Home Beach and Cylinder Beach. Deadmans Beach and Flinders Beach are two other places to visit that come recommended. [Visit our Point Lookout travel guide](https://www.expedia.ca/Brisbane-Point-Lookout.dx6122996) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-27.43105%2C153.52666&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=cBUh-CStWsNI-QR9lw371NG7bqw=) 21 Cumming Parade, North Stradbroke Island, Point Lookout, QLD, 4183 ### What's nearby - Home Beach \- 12 min walk \- 1.1 km - Cylinder Beach \- 3 min drive \- 1.2 km - Frenchmans Beach \- 3 min drive \- 1.9 km - Flinders Beach \- 3 min drive \- 2.3 km - Deadmans Beach \- 7 min drive \- 1.6 km ### Restaurants - ‪Fishes at the Point - ‬4 min drive - ‪Whale Tail Gelati & Coffee Bar - ‬4 min drive - ‪The Amity Pavilion - ‬15 min drive - ‪Point Lookout SLSC - ‬5 min drive - ‪Straddie Eats - ‬15 min walk ## About this property ### Pandanus Palms Holiday Resort Hotel near Cylinder Beach Located close to Home Beach and Deadmans Beach, Pandanus Palms Holiday Resort provides a garden, a playground, and a library. Free in-room WiFi and a restaurant are available to all guests. You'll also enjoy perks such as: - An outdoor pool along with sun loungers and pool umbrellas - Free self parking - An outdoor tennis court, babysitting (surcharge), and wedding services - Luggage storage, tour/ticket assistance, and smoke-free premises Room features All guestrooms are individually furnished, and offer comforts such as separate sitting areas and separate dining areas, in addition to thoughtful touches like free WiFi. Other amenities include: - Tubs or showers and hair dryers - TVs with satellite channels and DVD players - Furnished balconies or patios, wardrobes/closets, and separate sitting areas ## Similar properties ![Beach nearby, white sand, beach cabanas, sun loungers](https://images.trvl-media.com/lodging/3000000/2740000/2738900/2738864/38ac8f30.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Allure Stradbroke Resort Point Lookout - Pool - Free WiFi - Air conditioning - Laundry 8.6 Excellent 269 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=2738864&PinnedHotelID=2738864&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach](https://images.trvl-media.com/lodging/35000000/34020000/34010400/34010320/05406d68.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### STARFISH ON STRADDIE Point Lookout - Ocean view - Kitchen - Washer - Pet friendly 9.4 Exceptional 203 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=34010320&PinnedHotelID=34010320&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/90000000/89970000/89961500/89961441/3b0ecf27.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Great low-set beach house! Point Lookout - Kitchen - Washer - Dryer - Free WiFi 7.8 Good 22 reviews CA $678 CA $678 total includes taxes & fees Feb 4 - Feb 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=89961441&PinnedHotelID=89961441&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/91000000/90590000/90583900/90583828/87d521a4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Studio 12 - Gorgeous, thoughtfully styled studio Point Lookout - Pool - Kitchen - Washer - Dryer 7.8 Good 7 reviews CA $152 CA $306 total includes taxes & fees Jan 29 - Jan 30 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=90583828&PinnedHotelID=90583828&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor dining](https://images.trvl-media.com/lodging/105000000/104740000/104733200/104733128/2aee4bae.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Perfect base for a Straddie Getaway Point Lookout - Washer - Outdoor Space - Parking available - Barbecue grill 7.4 Good 6 reviews CA $795 CA $795 total includes taxes & fees Jan 29 - Jan 30 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=104733128&PinnedHotelID=104733128&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach nearby](https://images.trvl-media.com/lodging/84000000/83070000/83069700/83069653/78ce6081.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Koala Corner. Comfy one bedroom studio set in landscaped gardens. Point Lookout - Kitchen - Air conditioning - Outdoor Space - Parking available 9.0 Wonderful 15 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=83069653&PinnedHotelID=83069653&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/105000000/104240000/104239600/104239569/f6b708b5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Two Bedroom Central Point Lookout Unit Point Lookout - Kitchen - Washer - Free WiFi - Air conditioning 6.8 5 reviews CA $635 CA $635 total includes taxes & fees Jan 29 - Jan 30 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=104239569&PinnedHotelID=104239569&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/34000000/33920000/33911400/33911365/0bd99225.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Walk to beach from this beautiful one bedroom air conditioned unit. Point Lookout - Kitchen - Washer - Free WiFi - Air conditioning 7.8 Good 43 reviews CA $501 CA $501 total includes taxes & fees Jan 29 - Jan 30 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=33911365&PinnedHotelID=33911365&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/34000000/33910000/33906500/33906497/3a1cf4fa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Two bedroom house in quiet cul-de-sac and walking distance to beaches. Point Lookout - Kitchen - Washer - Free WiFi - Barbecue grill 9.0 Wonderful 17 reviews CA $769 CA $769 total includes taxes & fees Jan 29 - Jan 30 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=33906497&PinnedHotelID=33906497&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/34000000/33920000/33913600/33913518/b1e46ce4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Top floor studio - The Perfect Couples Retreat. Walk to beach. Point Lookout - Pool - Kitchen - Washer - Free WiFi 8.2 Very good 49 reviews CA $448 CA $448 total includes taxes & fees Jan 29 - Jan 30 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=33913518&PinnedHotelID=33913518&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Free in-room WiFi is limited to 60 minutes per day - Available in some public areas: Free WiFi - WiFi in public areas is free for up to 60 minutes per day ### Parking and transportation - Free uncovered self parking on site - Onsite parking options include a carport ### Food and drink - A restaurant ### Things to do - Library - Outdoor pool - Outdoor tennis court - Playground ### Family friendly - Babysitting (surcharge) - DVD player - In-room full-sized refrigerator/freezer - In-room kitchen - In-room microwave - In-room washer/dryer - Living room - Outdoor pool - Playground - Separate in-room dining area ### Conveniences - Luggage storage ### Guest services - Tour and ticket assistance - Wedding services ### Outdoors - Barbecue grill - Direct access to the beach - Garden - Picnic area - Pool loungers - Pool umbrellas ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Well-lit path to entrance ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub or shower - Hair dryer - Towels provided ### Entertainment - DVD player - TV with satellite channels ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Full-sized refrigerator/freezer - Kitchen - Microwave - Separate dining area - Stovetop - Toaster ### More - Individual decor - Individual furnishings - Iron/ironing board - Living room - Separate sitting area - Washer/dryer ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: 5:00 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 10:00 AM ### Special check-in instructions The front desk is open Monday - Friday (8:30 AM - 4:30 PM) and Saturday - Sunday (9:00 AM - 11:00 AM) Front desk staff will greet guests on arrival at the property If you are planning to arrive after 4:30 PM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for AUD 45.0 per stay Cribs (infant beds) are available for AUD 35.0 per stay ### Property payment types ## Important information ### Optional extras - Crib (infant bed) fee: AUD 35.0 per stay - Rollaway bed fee: AUD 45.0 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property WiFi is limited to 200 MB per stay. ### We should mention This property does not have elevators Free in-room WiFi is limited to 60 minutes per day; WiFi in public areas is also free for up to 60 minutes per day ### Property is also known as Pandanus Palms Holiday Pandanus Palms Holiday Point Lookout Pandanus Palms Holiday Resort Pandanus Palms Holiday Resort Point Lookout Pandanus Palms Point Lookout Pandanus Palms Holiday Resort Hotel Pandanus Palms Holiday Resort Point Lookout Pandanus Palms Holiday Resort Hotel Point Lookout ## Frequently asked questions ### Does Pandanus Palms Holiday Resort have a pool? ### Is Pandanus Palms Holiday Resort pet-friendly? ### How much is parking? ### What time is check-in at Pandanus Palms Holiday Resort? ### What time is check-out at Pandanus Palms Holiday Resort? ### Where is Pandanus Palms Holiday Resort located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Pandanus Palms Holiday Resort Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.8 Cleanliness ### 8.4 Location ### 8.8 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 41 8 - Good 46 6 - Okay 14 4 - Poor 8 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Bruce Nov 11, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We would have liked air conditioning but the fans were good too. So beautiful and clean , pool was amazing and the rooms were very well equipped. Also Wayne is nice. ##### Bruce Stayed 2 nights in Nov 2024 ### 8/10 Good #### Marilyn Nov 9, 2025 Liked: Staff & service House spacious, needs some TLC. Definitely could use some screens on windows and doors. Couldnt get the cooktop to work, so had to improvise by using frying pans on BBQ. Great to have but the tray underneath needs cleaning. All the built up fat down under, caught alight and took sometime to put out. Would be great to have spare tea towels, one very thin one didnt quite cut it. Also a few beach towels would have been great. We travelled from WA and didnt want to carry excess weight. I think it would have been good to know that resort facilities were not part of the deal, when booking the 3 bedroom option. House is next door. Other than these things, a good place to stay, great outdoor area, close enough to drive to Amity Point and Lookout Point, best fresh Seafood to buy to cook, just down the road. Super helpful lady on premises when we checked in. ##### Marilyn Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Michelle Sep 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was clean and fresh ##### Michelle Stayed 2 nights in Sep 2024 ### 8/10 Good #### colleen Jan 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property we stayed in was lovely. The views were gorgeous from the balcony. The apartment had everything we needed including a massive bbq and outdoor area. Only slight issue was one toilet seat was very old and needs updating and a few of the sliding doors need oiling. Other than that, everything was thought of and included. Communication on the day was excellent. Thoroughly enjoyed Stradbroke Island and would absolutely recommend this property as a place to stay. The pool was welcomed at the end of the day after being in the beach whilst the tennis court was an added bonus. Will return one day. Thanks for a lovely stay. ##### colleen Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Gregory Jul 7, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I could have given all 5's for this property since it was off season. Lots to love, tennis/pickleball court, pool (small), excellent rooms. There were two issues. One was they had this killer dining/meeting area which was closed. Like I said, off season, but it would have been nice if it was open, no deduction for that, would have been a plus. Our room had a good, but not excellent view, Good value for the price, but not as good as some other units, to be expected. Any shortcoming were made up for by the excellent and helpful staff. I gave a 4 our of 5 for the area around, although i could have given 5 out of 5\. It is a steep climb up from the grocery and beach, and overall, a near perfect score, the one point sort of summarizes all the little things. I would stay there again without hesitation, same room, same steep climb, same missing the really cool dining/meeting area. ##### Gregory Stayed 2 nights in Jul 2024 ### 4/10 Poor #### Laurie Mar 16, 2025 Liked: Staff & service, property conditions & facilities Disliked: Cleanliness The property is located in a fabulous area - close to beautiful walking trails, beaches and restaurants. The unit itself was in poor shape. Surface cleaned only - the curtains and lampshades had mildew on them, bottoms of chairs were full of dust and there was damage to the outside of the fridge and kitchen cupboards. The furniture was old and worn. The bedroom linens were clean as well as the bathrooms. Unfortunately, there was an infestation of ants in one bathroom which I woke to at 5:30 am and immediately took to killing so my grandchildren didn’t wake to see it. The manager sent a lovely lady, Lee a few hours later to assist. All she could do is provide a spray can of bug killer for future ants. When I spoke with the manager about my dismay at the state of the unit, he offered us a late checkout but no further action. I took many photos and videos to substantiate my experience. I would like a partial refund of the money paid for our stay. Please advise where I can send my photos and videos and file a formal request for reimbursement. Would NOT recommend this place until they replace the mildly/mildewy items and have a proper full clean of the unit. ##### Laurie Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### NICHOLAS Sep 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities What a majestic setting and wonderful stay we had at Pandanus. From before we arrived, the onsite Personnel clearly informed us of our stay, the features and even provided a island map with advice. Room were clean, large and amenities iseal to rest and relax. With a feont deck and courtyard breakfast and dinners were spent with views of the ocean and sounds of the local fauna.. a must stay! ##### NICHOLAS Stayed 2 nights in Sep 2025 ### 8/10 Good #### Michael Aug 2, 2025 Liked: Property conditions & facilities, room comfort #### Anniversary Good value for money. Nice views and 5 minute drive from Point Lookout attractions. ##### Michael Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Shane Jul 22, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful villa great condition. In a great spot. Highly recommended. And will be back ##### Shane Stayed 3 nights in Jul 2024 ### 8/10 Good #### Michael Aug 17, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Awesome view from Villa 30 ##### Michael Stayed 2 nights in Aug 2022 ### 8/10 Good #### Verified traveller Apr 26, 2022 Liked: Cleanliness, staff & service #### Nice place very friendly staff. No Air conditioning so I suspect in the middle of summer it would be very hot upstairs. It does have fans but I still doubt that would be enough in summer. Perfect in April as its not too hot. ##### Verified traveller Stayed 2 nights in Apr 2022 ### 10/10 Excellent #### kaye, Brisbane Feb 1, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely loved the ocean view from the top balcony, will return in whale season. Unit had everything you needed especially in the full sized kitchen. No complaints at all but you do need a car to get to all places. Two nights was not enough. Thanks ##### kaye Stayed 2 nights in Jan 2022 ### 4/10 Poor #### Verified traveller Mar 8, 2021 Liked: Room comfort Disliked: Cleanliness 滞在中は、快適に過ごせました。キッチンも使いやすく、洗濯機、乾燥機があって、ただ ##### Verified traveller Stayed 3 nights in Mar 2021 ### 10/10 Excellent #### Ricardo Oct 25, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place to stay at in Point Lookout Everything was great. The cabin is well equipped and the view is amazing. Close to beach and shops. Will come back at Pandanus as soon as I have a chance. Recommended!! ##### Ricardo Stayed 2 nights in Oct 2020 ### 8/10 Good #### Glen, Redland Bay Sep 18, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice and tidy and handy to everything,nice to wake up and being able to see the ocean from the deck on our bedroom. ##### Glen Stayed 2 nights in Sep 2020 ### 2/10 Terrible #### Verified traveller Dec 2, 2019 Didn't get conformation from Expedia .no emails or texts so i assumed i didn't book. I booked another hotel for the exact same time through Expedia and they charged me for both, even though i never stayed at Pandanus. Ripped off by Expedia again. Ill never use them again. ##### Verified traveller Stayed 2 nights in Nov 2019 ### 8/10 Good #### Tanya Nov 3, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Was a great apartment for everyone to stay in together. ##### Tanya Stayed 2 nights in Oct 2019 ### 6/10 Okay #### Anthony Sep 22, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### OK but some disappointments Villa was quite spacious and comfortable. Interior wasn't new but it was clean & well maintained. On the other hand, I was disappointed in the view. The photos on the site must have been taken from villas in the front row. One could see the water from our villa but it was through a gap between buildings & then only from the (upstairs) main bedroom. Also, as others have noted, the Internet is poor. Basically you only get, at most, 1 hour of access. Seems just mean really. ##### Anthony Stayed 2 nights in Sep 2019 ### 4/10 Poor #### Verified traveller Aug 31, 2019 Disliked: Amenities, property conditions & facilities Very in need of upgrade in unit. Very uncomfortable lounge chairs worn out. Bed not up to scratch. One toilet only and upstairs not too good for older people. Just tired kitchen capitals not closing etc. ##### Verified traveller Stayed 2 nights in Aug 2019 ### 10/10 Excellent #### Paul Apr 30, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Straddie getaway The resort met our expectations the lady manager was very nice the area is beautiful all goos ##### Paul Stayed 10 nights in Apr 2019 ### 8/10 Good #### Verified traveller Apr 27, 2019 Liked: Staff & service, amenities, property conditions & facilities Great property with everything we needed. A thorough clean would be beneficial as it didn’t feel as fresh as it should have. Restaurant Was great. Exceptional food and wonderful cocktails overlooking an amazing view of the ocean. ##### Verified traveller Stayed 7 nights in Apr 2019 ### 6/10 Okay #### Charlie Apr 5, 2019 Disliked: Cleanliness, amenities I booked this thru Expedia, PANDANUS Palms Holiday Resort, when I phoned a couple of days before just to check all was fine, I found out that I was NOT booked at the resort even though I had booked thru there web page, I had a confirmation email saying I was at PANDANUS Palms resort, their answer to this was "Oh its a unit next door but we could not put that on the Web site" So no we had no advertised amenities, no access to Pool, Oh we could go spend our money in the Restaurant, was very disappointed and will never stay again, the unit was dirty. Can't understand how Expedia can have this misleading advertising on their site either. - by this time there was not way to book elsewhere. ##### Charlie Stayed 3 nights in Mar 2019 ### 4/10 Poor #### Verified traveller Apr 3, 2019 Disliked: Cleanliness, property conditions & facilities Disappointing accommodations. “Free WiFi” is free for one hour a day (or 250 Mb), but you can buy more time/data at the office. You’re provided with two rubbish bags and minimal toilet paper. Similarly, minimal cleaning products like dish and hand soaps are provided, but you can buy more of all of these items at the office. Do you see a pattern? Our unit had no Air Con, and was in tough shape (finish worn off the hardwood floors, peeling paint, scuffed walls, etc). The weekend was full of construction noise from the in-progress weekend warrior renovation of the unit across the courtyard. The units are very close together, and with no Air Con, everyone has their windows and doors open, resulting in disturbing noise from the neighbors’ events. Parking is also a bear (narrow carport stalls which aren’t very close to the units). The good: the pool, albeit small, was enjoyed by the kids. Also, the taste of the food offerings at on-site restaurant, Whales Way, as well as the service, was great! We’d recommend going for the early bird menu, and make sure you get the cured meat plate as a starter. ##### Verified traveller Stayed 2 nights in Mar 2019 ### 6/10 Okay #### Verified traveller Mar 20, 2019 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities Liked location, layout not suitable for children and no air condition. ##### Verified traveller Stayed 3 nights in Mar 2019 ### 10/10 Excellent #### Verified traveller Dec 21, 2018 Liked: Cleanliness, staff & service, property conditions & facilities Great unit with a wonderfull view . 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