Garden Suite

Reviews of Sea Spray

4 out of 5
Sea Spray
25-26 New Steine, Brighton, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 493 out of 777 reviews" "
Rating 8 - Good. 225 out of 777 reviews" "
Rating 6 - Okay. 37 out of 777 reviews" "
Rating 4 - Poor. 11 out of 777 reviews" "
Rating 2 - Terrible. 11 out of 777 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great
Stayed 1 night in May 2024
Response from Sea Spray Team on May 18, 2024
Dear Katie, Thank you for your excellent review! We're so glad to hear that you had a pleasant stay, and we appreciate your compliment about our team. We hope for the opportunity to welcome you back at Sea Spray Hotel in the future. Kind regards,

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic place to stay the receptionist was so friendly and helpful clean rooms bathroom was amazing very big no noise give this place a 10/10 would go back in a heart beat right on sea front
Stayed 1 night in May 2024
Response from Sea Spray Team on May 14, 2024
Dear Karen,Thank you so much for your wonderful review and perfect rating! We're thrilled to hear that you had an absolutely fantastic stay with us. It's great to know that our receptionist made you feel welcome and that you found our rooms clean and our bathrooms spacious.We're delighted that you appreciated the tranquility and our prime location right on the sea front. We look forward to welcoming you back in a heartbeat for another perfect stay.Warm regards,

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice, spacious and comfortable rooms
Stayed 2 nights in May 2024
Response from Sea Spray Team on May 11, 2024
Thank you, Ben, for your positive review! We're glad to hear that you enjoyed your stay with us and found our rooms to be spacious and comfortable. Our team always strives to provide friendly and attentive service to ensure our guests have a pleasant experience. If you have any suggestions for improvement or if there's anything else we can assist you with, please feel free to let us know. We hope to have the opportunity to welcome you back in the future!Best regards,

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property in an ideal location to explore Brighton, we struggled to park the car but eventually found one, room very nice, beds comfortable.check in was easy and hassle free, tv signal not great but I suppose you don’t come away to watch tv; defo come back here again
Stayed 1 night in Apr 2024
Response from Sea Spray Team on Apr 28, 2024
Thank you for your positive feedback, Tony! We're delighted to hear that you had a great experience at our property and found our location ideal for exploring Brighton. We apologize for any inconvenience you experienced with parking but are glad to hear that you eventually found a spot. It's wonderful to know that you found your room to be very nice and the beds comfortable. We appreciate your understanding regarding the TV signal and are glad that it didn't detract from your overall enjoyment. We would love to welcome you back again in the future for another enjoyable stay! If there's anything we can do to enhance your experience next time, please don't hesitate to let us know.

8/10 Good

Karthi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean. I m happy with the stay
Stayed 1 night in Apr 2024
Response from Sea Spray Team on Apr 26, 2024
Dear Karthi,Thank you so much for taking your time to write a review for us! We very much appreciate your experience and will upgrade our service better and better to ensure a wonderful stay for your next visit. Once again, thank you and hope to welcome you soon!

10/10 Excellent

Craig

Great little hotel with great staff. Overall excellent service and experience
Stayed 1 night in Apr 2024
Response from Sea Spray Team on Apr 22, 2024
Thank you for your comment.

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, super clean, and lovely room with jacuzzi.
Stayed 1 night in Apr 2024
Response from Sea Spray Team on Apr 12, 2024
Thank you, Kerry, for your fantastic review! We're delighted to hear that you enjoyed your stay with us and that our friendly staff, cleanliness, and the lovely room with a jacuzzi added to your experience. Your feedback means a lot to us, and we appreciate you taking the time to share your thoughts. If you ever find yourself in the area again, we'd love to welcome you back for another wonderful stay.

10/10 Excellent

Jerome

Stayed 1 night in Feb 2024
Response from Sea Spray Team on Feb 27, 2024
Dear Jerome, Thank you for your excellent review! We're so glad to hear that you had a pleasant stay, and we appreciate you taking the time to share your experience. We hope for the opportunity to welcome you back at Sea Spray Hotel in the future. Kind regards,

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very helpful great accommodation and location. Clean throughout with a great cooked breakfast
Stayed 1 night in Feb 2024
Response from Daniela on Feb 25, 2024
Thank you for sharing your feedback, Paul!We're thrilled to hear that you had a wonderful experience during your stay with us. Our team works hard to ensure that all guests feel welcome and well taken care of, and it's rewarding to know that our efforts were appreciated.We're also glad to hear that you found our accommodation comfortable and our location convenient. It's always our goal to provide a clean and inviting environment for our guests to enjoy.We hope to have the pleasure of welcoming you back for another great stay in the future!Warm regards, Daniela

10/10 Excellent

TREVOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sea Spray
Stay was excellent its our forth visit to sea spray and stayed on nearly every room staff are readily available if needed but not in your gace so suits us fine will definitely be returning come the summer 😊
Stayed 1 night in Feb 2024
Response from Daniela on Feb 25, 2024
Dear TREVOR,Thank you for your wonderful review!We're thrilled to hear that you had yet another excellent stay with us at Sea Spray. It's always a pleasure to welcome back returning guests like yourself, and we're delighted to know that you've enjoyed your stays with us so much.Our team strives to provide a welcoming and comfortable experience for all our guests, and we're glad to hear that you found our staff readily available yet unobtrusive during your visit.We look forward to welcoming you back in the summer and ensuring that your next stay with us is just as fantastic as the previous ones!Warm regards, Daniela

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024
Response from Reception Team on Feb 13, 2024
Thank you for your rating, Louis. If there's anything specific you'd like to share about your experience or any areas where we can improve, please feel free to let us know. We appreciate your feedback and hope to welcome you back for an even better experience in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in Brighton
Lovely hotel in Brighton with friendly staff!! Super close to the seafront, pier and town centre! Comfortable bed and rose petals added to the bed as requested. Will be staying here again in the future 😁
Stayed 2 nights in Feb 2024
Response from Reception Team on Feb 8, 2024
Thank you for your wonderful review!We are thrilled to hear that you had a lovely stay with us at our hotel in Brighton. It's fantastic to know that you found our staff friendly and accommodating, and that our location close to the seafront, pier, and town centre suited your needs perfectly. We're delighted that the special touch of rose petals added to your bed enhanced your experience.We can't wait to welcome you back for another enjoyable stay in the future! If you need any assistance with your next booking, please don't hesitate to reach out to us.Warm regards,

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Sea Spray is an absolute gem. All of the staff went above and beyond to make sure we had everything we needed. We arrived early on the day we checked in, we were able to store our luggage while the room was prepared. We were given a map of the local area and shown all the places of interest. The room was snug and had everything we needed for our 3 day stay. Beds were comfortable Breakfast was great, with a variety of hot and cold foods as well as nice coffee. This boutique hotel is in a great location. There is a bus stop right at the bottom of the hill that you can catch to the train station. There are a variety of restaurants a short walk up the hill. The pier and seaside is an easy walk as well. The price is very affordable for such a beautiful place. We will definitely stay here again and highly recommend.
Stayed 3 nights in Jan 2024
Response from Reception Team on Feb 8, 2024
Thank you for your glowing review!We're delighted to hear that you had such a fantastic experience during your stay at Sea Spray. It's wonderful to know that our staff provided excellent service and that you felt welcomed and well taken care of throughout your visit. We're glad that our team could accommodate your early arrival and provide you with useful information about the local area.We're thrilled that you enjoyed the comfort of your room and the variety of breakfast options we offer. It's great to hear that our location suited your needs, with convenient access to transportation and nearby dining options.We truly appreciate your recommendation and look forward to welcoming you back for another enjoyable stay in the future!Warm regards,

8/10 Good

Stephanie

Stayed 2 nights in Jan 2024
Response from Sea Spray Team on Jan 29, 2024
Dear Bernadette,Dear Stephanie, thank you so much for taking your time to write a review for us! We very much appreciate your experience and will upgrade our service to ensure a wonderful stay for your next visit. Once again, thank you and hope to welcome you soon!

10/10 Excellent

Catrina

Stayed 1 night in Dec 2023
Response from Sea Spray Team on Jan 8, 2024
Dear Catrina, Thank you for your excellent review! We're so glad to hear that you had a pleasant stay, and we appreciate you taking the time to share your experience. We hope for the opportunity to welcome you back at Sea Spray Hotel in the future. Kind regards,

6/10 Okay

A

Stayed 1 night in Dec 2023
Response from Sea Spray Team on Dec 29, 2023
Dear Alan,Thank you for taking the time to share your feedback. We value all guest opinions, and we would appreciate more details about your stay to understand how we can improve.If there are specific aspects that you believe could be enhanced, please feel free to reach out to us directly. Your input is essential, and we want to ensure that every guest has a positive experience.We hope to have the opportunity to welcome you back and provide an improved experience.Best regards,

10/10 Excellent

Natalie

Stayed 1 night in Dec 2023
Response from Sea Spray Team on Dec 27, 2023
Dear Natalie, Thank you for your excellent review! We're so glad to hear that you had a pleasant stay, and we appreciate you taking the time to share your experience. We hope for the opportunity to welcome you back at Sea Spray Hotel in the future. Kind regards,

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Sea Spray Team on Dec 17, 2023
Dear Jane, thank you for your excellent review! We're so glad to hear that you had a pleasant stay, and we appreciate you taking the time to share your experience. We hope for the opportunity to welcome you back at Sea Spray Hotel in the future. Kind regards,

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Sea Spray Team on Dec 11, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Marilynne

Stayed 2 nights in Dec 2023
Response from Sea Spray Team on Dec 11, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Therese Eggen

Stayed 1 night in Nov 2023
Response from Sea Spray Team on Dec 27, 2023
Dear Therese Eggen, Thank you for your excellent review! We're so glad to hear that you had a pleasant stay, and we appreciate you taking the time to share your experience. We hope for the opportunity to welcome you back at Sea Spray Hotel in the future. Kind regards,

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious family room, welcoming staff who gave plenty of information on arrival. close to beach and town centre.
Stayed 1 night in Nov 2023
Response from Sea Spray Team on Nov 30, 2023
Dear Gina,Thank you for sharing your positive experience with us. We're thrilled to hear that you found our family room spacious and that our staff provided you with a warm welcome and helpful information. Our convenient location near the beach and town center is indeed one of our highlights.

10/10 Excellent

Fiona

Stayed 1 night in Nov 2023
Response from Sea Spray Team on Nov 23, 2023
Thank you for your amazing review, we hope to see you again soon.

4/10 Poor

Daniel

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Wouldn't really recommend
It was fine. It was freezing as I first got into my room, as the heating hadn't been turned on yet. Parking was a nightmare, as the receptionist gave me a voucher after he asked me on the phone to illegally park on the curb outside to explain in detail the parking which didn't need much explaining, then proceeded to give me a voucher, while my car was getting horned out on the street, (which he never stated cost £15 before I used and which was more expensive and less convienint than street parking anyway), so I went away to park in a hurry. For the place itself, it was clean and nice enough, a bit dated, no smart TV with netflix, Amazon prime etc., which is a bit of a necessity these days. Honestly it's one of the worser experiences I've had a with a hotel, especially after a long day of driving and working on my feet. The hotel itself was relatively pleasant but cold, likely due to the Victorian house that it's in.
Stayed 1 night in Nov 2023
Response from Sea Spray Team on Nov 18, 2023
Dear Daniel, Thank you so much for taking your time to write a review for us! We very much appreciate your experience and will upgrade our service to ensure a wonderful stay for your next visit. Regarding the parking situation in Brighton, we always send the information in advance for all guests to have a better arrangement. During your stay with us, all arising issues like heater problem you can talk to our reception as soon as possible as we can provide you an e-heater if you need. Once again, thank you and hope to welcome you soon!

10/10 Excellent

Adrian

Stayed 3 nights in Nov 2023
Response from Sea Spray Team on Nov 18, 2023
Dear Adrian, Thank you for your excellent review! We're so glad to hear that you had a pleasant stay, and we appreciate you taking the time to share your experience. We hope for the opportunity to welcome you back at Sea Spray Hotel in the future. Kind regards,

10/10 Excellent

Helen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Switched from Sea Spray to The Charm - delighted!
We've stayed at the Sea Spray before and liked it, but this time the management switched all guests over to The Charm Hotel and Spa just a few doors along New Steine. We were absolutely delighted with this hotel. The staff - especially Lily - were all so helpful and welcoming, the room was wonderful and the buffet breakfast excellent. Now we have a new favourite hotel in Kemp Town.
Stayed 1 night in Nov 2023
Response from Reception Team on Nov 12, 2023
Dear Helen,We appreciate your delightful review and are thrilled to hear that you enjoyed your stay at The Charm Hotel. It's wonderful to know that Lily and the rest of our staff were helpful and welcoming, and that you found the room and buffet breakfast to your satisfaction.We're honoured to be your new favourite hotel in Kemp Town and look forward to welcoming you back for another delightful experience.Warm regards,

10/10 Excellent

Izzy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel right on the seafront, easily walkable into The Lanes along the beach! Parking was made easier by very helpful manager who directed us to a nearby street and sorted permit. Room was quiet, warm and clean.
Response from Reception Team on Nov 12, 2023
Dear Izzy,Thank you for choosing The Charm Hotel and taking the time to share your positive experience. We're delighted to hear that you enjoyed our seaside location, found the walk to The Lanes pleasant, and appreciated the assistance with parking from our helpful manager. It's fantastic to know that your room provided a quiet, warm, and clean environment for your stay.We look forward to welcoming you back for another enjoyable visit to the Sea Spray Hotel.Best regards,

10/10 Excellent

Matt, Holgate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hip boutique hotel - right near the pier, walkable to all the shopping areas, staff were super helpful, would definitely stay here again. Breakfast was great value and heaps of options in the buffet - super place!
Stayed 1 night in Oct 2023
Response from Sea Spray Team on Nov 7, 2023
Thank you for your fantastic review! We're thrilled to hear that you enjoyed your stay at our hotel. It's great to know that you found our location near the pier convenient for exploring the city and shopping areas. We take pride in our helpful staff and are delighted that you had a positive experience with them.Our breakfast buffet is designed to offer a variety of options, and we're pleased to hear that you found it great value. We appreciate your kind words and look forward to welcoming you back on your future visits to Brighton. If you have any special requests or preferences for your next stay, please feel free to share them with us.

6/10 Okay

Linda

Stayed 1 night in Nov 2023
Response from Sea Spray Team on Nov 7, 2023
Thank you for your review

10/10 Excellent

Vivienne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Sea Spray Team on Nov 7, 2023
Thank you for your amazing review, we hope to see you again.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean, comfortable and warm. We were top floor and stairs were narrow, but fine. Very comfortable bed, good facilities in room. On day 1 we had to go to the sister hotel for breakfast, but on second day had breakfast downstairs. Good choice and plenty of food options. Great location. Short stroll to the lanes, the Brighton Centre or the Pavillion.
The Opulence room 3rd floor.
Stayed 2 nights in Oct 2023
Response from Sea Spray Team on Oct 31, 2023
Thank you so much for an amazing review, we hope we will see you again in the future.

10/10 Excellent

Fredrik

Stayed 4 nights in Oct 2023
Response from Reception Team on Nov 3, 2023
Thank you so much for your amazing review, we hope to see again and to give you the same experience.

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023
Response from Reception Team on Oct 31, 2023
Thank you for your amazing review, we hope to see you again soon.

10/10 Excellent

Margaret

Stayed 9 nights in Oct 2023
Response from Sea Spray Team on Nov 19, 2023
Thank you for you amazing review, we hope we will see you again soon.

10/10 Excellent

Carla

Stayed 1 night in Oct 2023
Response from Reception Team on Oct 29, 2023
Thank you for sharing your feedback, Carla! We're thrilled to see your perfect rating, and we hope you had a wonderful stay with us. If you have any specific comments or suggestions you'd like to share, please feel free to let us know. We look forward to welcoming you back in the future!Best regards,

10/10 Excellent

E H

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay.
Excellent service from check in to check out. Family room was spacious. Although in the basement there was a little courtyard with seats outside. Large, and good, shower. Lots of little extras more than many large hotels provide. Convenient for sightseeing and near beach. Will certainly book again if I’m in Brighton.
Stayed 2 nights in Oct 2023
Response from Reception Team on Oct 27, 2023
It's wonderful to hear that you had an excellent stay with us! We appreciate your kind words regarding our service, spacious family room, and the extra touches we provide. We look forward to welcoming you back when you're in Brighton again. Thank you for choosing us.Best regards,

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Sea Spray Team on Oct 26, 2023
Dear Mr. James, Thank you again for choosing Sea Spray hotel for your accommodation needs and for taking the time to share your experience with others. We hope to have the pleasure of welcoming you back in the future. With our warm regards,

10/10 Excellent

Dorothea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an absolutely lovely stay here with my teenage son. Perfect location, clean, warm room, comfy bed with a sensational breakfast. The staff were very helpful and friendly. What more can you wish for?
Stayed 1 night in Oct 2023
Response from Sea Spray Team on Oct 26, 2023
Dear Ms. Dorothea, Thank you for your excellent review! We're so glad to hear that you had a pleasant stay, and we appreciate you taking the time to share your experience. We hope for the opportunity to welcome you back at Sea Spray Hotel in the future. Kind regards,

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
A nice stay
A good stay in a decent hotel. Location is ideal and staff are very friendly. The rooms are quite worn, with lots of chips and dents. But if freshening needed, but otherwise fine!
Stayed 1 night in Oct 2023
Response from Reception Team on Oct 24, 2023
Dear Guest,Thank you for taking the time to share your thoughts on your recent stay at our hotel. We're pleased to hear that you found our location ideal and experienced friendly service from our staff.Your feedback regarding the room condition is noted, and we appreciate your constructive comments. We constantly strive to provide a comfortable and pleasant atmosphere for our guests. Your insights will be used to enhance the quality of our accommodations.We hope that you had an overall enjoyable visit to Brighton, and we would love to welcome you back on any future trips. If you choose to return, we'll work diligently to ensure your stay is even better.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Reception Team on Oct 24, 2023
Thank you very much for your amazing review, we hope to see you again soon.

8/10 Good

Tony

Travelled with partner
Liked: Cleanliness, staff & service
Good location, friendly staff, needs a lick of paint - not my definition of boutique. Noise from room above and outside room. But nice enough and did the job!
Stayed 1 night in Oct 2023
Response from Reception Team on Oct 21, 2023
Dear Valued Guest,Thank you for choosing to stay at Sea Spray Hotel and for sharing your thoughts. We're pleased to hear you found our location convenient and our staff friendly. Your comments about our decor have been noted, and we're continually working on improvements. We apologize for the noise issues; we understand how important a peaceful night's sleep is. Your feedback helps us enhance our services, and we hope you might consider staying with us again in the future.Best wishes,The Reception Team

8/10 Good

Tracey Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and clean, bathroom was very nice design. Small corner shower though. Adam was very helpful. Breakfast was great but in the sister hotel up the road. We are planning to return in the summer when more of Brighton is open
Stayed 3 nights in Oct 2023
Response from Sea Spray Team on Oct 20, 2023
Dear Ms. Tracey,Thank you so much for taking your time to write a review for us and your compliments to one of our team member, Adam! We very much appreciate your experience and will upgrade our service to ensure a wonderful stay for your next visit in summer. Once again, thank you and hope to welcome you soon!

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Reception Team on Oct 19, 2023
Thank you so much for your lovely review, we hope we will see you again soon.

8/10 Good

Supradya

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location!
Stayed 1 night in Oct 2023
Response from Reception Team on Oct 17, 2023
Thank you for your kind review, we hope to see you again in the future.Kind regards

10/10 Excellent

Frank, Cambridge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This small Boutique Hotel is exceptionally well run. The staff is very friendly and attentive. The rooms are spacious and well appointed. The breakfast is wonderful and overall this place is an excellent value for money. We will definitely stay there again on our next visit to Brighton.
Stayed 3 nights in Oct 2023
Response from Sea Spray Team on Oct 15, 2023
Dear Mr. Frank, Thank you so much for your lovely comment about your stay in Sea Spray! We hope to welcome you back here soon. Best regards,

8/10 Good

Adele

Stayed 2 nights in Oct 2023
Response from Reception Team on Oct 12, 2023
Dear Adele,Thank you for your kind review, We hope to see you again.

8/10 Good

Jamie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful welcome, professional staff and flexible. Although the room was a double booked for single occupancy, the Hotel responded very well to add an adult and an infant as a late call. My family and I will definitely stay at Sea Spray, should there be availability at the time of my/our next visit to Brighton! 😊
Stayed 2 nights in Oct 2023
Response from Reception Team on Oct 10, 2023
Dear Guest,Thank you for choosing The Charm Hotel and for sharing your wonderful experience. We're delighted to hear that you received a warm welcome from our professional and flexible staff.We appreciate your understanding regarding the room situation, and we're glad we could accommodate your family's needs effectively. We look forward to the opportunity to welcome you and your family back to The Charm Hotel on your next visit to Brighton. If there's anything specific you'd like for your next stay, please feel free to let us know.Warm regards,AdamReception Team

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greta location, lovely staff and the best breakfast we had anywhere!
Stayed 2 nights in Oct 2023
Response from Reception Team on Oct 10, 2023
Dear Rebecca,Thank you for choosing The Charm Hotel and taking the time to share your positive feedback. We're thrilled to hear that you enjoyed our great location, lovely staff, and that our breakfast left a lasting impression.Your kind words mean a lot to us, and we look forward to the pleasure of welcoming you back for another fantastic stay. If there's anything specific you'd like for your next visit, please don't hesitate to let us know.Warm regards,Adam

10/10 Excellent

dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Room with hot tub great Nice sun trap garden Staff an absolute credit Thanks
Stayed 1 night in Oct 2023
Response from Reception Team on Oct 10, 2023
Dear Dean,Thank you for choosing The Charm Hotel, and for sharing your wonderful feedback. We're delighted to hear that you enjoyed the great room with a hot tub and our sunny garden. Our staff takes pride in providing excellent service, and your kind words are truly appreciated.We look forward to hosting you again for another fantastic experience. If there's anything specific you'd like for your next stay, please feel free to let us know.Warm regards,Adam

10/10 Excellent

Jason

Stayed 1 night in Oct 2023
Response from Reception Team on Oct 10, 2023
Dear Jason,Thank you for choosing SeaSpray Hotel and taking the time to share your review. We're thrilled to hear that you had a fantastic experience during your stay.Our team strives to provide the best service, and your positive feedback is truly appreciated. Should you have any specific preferences for your next visit, please feel free to let us know. We look forward to welcoming you back for another fantastic stay.Warm regards,Adam