Dear Meghan,I am so happy to hear you loved our newly renovated pool area! We are so thrilled it is open and ready for families such as yours to enjoy! Thanks for the great review!Have a great week, and safe travels!

Dear Askouhi,Thanks so much for taking the time to rate your most recent stay with us! I'm so glad we were able to provide you with 5 star service! We hope to see you again soon!

We apologize for the disappointing experience you had during your stay at our hotel. We understand the frustration caused by the current road construction and the difficulty in finding your way to our property, especially at night. Please be assured that we will take your feedback seriously and work on improving the signage to help our guests navigate the area more easily.We're sorry to hear that the room cleanliness and maintenance issues detracted from your overall comfort, and that our front desk staff didn't address your concerns in a more attentive manner. We hold ourselves to high standards of service and cleanliness, and we regret that we didn't meet your expectations in these areas.Your feedback is crucial for us to identify and rectify these issues. We will follow up with our housekeeping and maintenance teams to ensure that the cleanliness of the rooms and the state of the furniture are up to our usual standards.We hope you will consider giving us another opportunity to provide you with a much-improved experience in the future.

Dear Bobby, Thank you so much for taking the time to review your most recent with us here at the Holiday Inn Express in Brandon! I am happy to hear that you enjoyed our wonderful staff and clean rooms. I do apologize about the parking lot situation- we do appreciate the patience as we undergo renovations and upgrades that will only serve to enhance the guest stay! Thanks again for reaching out. Have a great week!

Thank you, Megan, for taking the time to rate your most recent stay! I am happy to hear that you had a 5 star experience. We hope to see you back soon!

Dear Stacy, I want to apologize that you were not properly informed about our pool area being under construction for renovation. We have tried to get the information out and communicated effectively, and I am so sorry you were not told! We hope to have construction done in just a couple weeks, and we are really excited about all the changes and upgrades! We hope to see you again once it's complete. Have a wonderful week!

Dear Patrick, Thank you for the recommendation! We are always pleased when guests have a great experience at our property, and let others know! Thanks again for staying. Have a great weekend!

Dear Anthony, I want to apologize that it did not get communicated to you that our pool is being renovated! We have tried to get this information out as best we can, and I'm so sorry you were not reached in time. Please reach out to us if there is anything we can do to make this right. Thank you for the feedback.

Dear Nick, Thank you for taking the time to leave us a review! I'm so glad you had such a great stay and enjoyed our clean rooms and wonderful staff. We appreciate the feedback, and hope to see you again soon! Safe travels!

Dear Hanna, I first want to apologize that you did not get communicated to about the pool area being closed for renovations! We have tried to notify everyone and I am so sorry you were not. Once it's open it is going to be so fun, and we invite you back in April to experience the upgraded pool area! Thank you for the feedback, I am going to use it to make sure future guests do not have the same experience as you. Have a great week!

Dear Jimmy, I am so glad you had such a great experience with our staff at the Holiday Inn Express & Suites in Brandon, SD! Our front desk staff are second to none when it comes to guest satisfaction, and I am happy they were able to help you with your double booking! Please let me know if there is anything further we can do for you, and we hope to see you again soon! Safe travels!

Dear Julia, I want to apologize that our pricing structure was not communicated properly to you! I am going to look into this, and I really appreciate you bringing it to our attention! I hope you have a great week!

Dear Jeremy, Thank you for rating your recent stay with us! I'm so glad you enjoyed everything, and we look forward to having you back. Have a great week!

Dear Martin, We deeply appreciate you taking the time to bring this matter to our attention. I'm sorry to hear that you had a difficult time due to the snow and ice in our parking lot. Our top priority is the comfort and safety of our guests and it seems that in this situation we fell short.I assure you that we have protocols in place to manage inclement weather conditions. We shall review the effectiveness of these measures, and work closely with our staff to reinforce our procedures to ensure that they are carried out diligently and promptly. We sincerely apologize for the inconvenience and discomfort this may have caused you during your stay. We greatly value your feedback, as it helps us provide a better experience in the future.We hope that you'll consider staying with us again in the future so we can have a chance to better serve you!!

Dear Trish Pearson, Thank you for taking the time to share your feedback regarding your recent stay at our property. I deeply apologize for the inconvenience caused by the closure of our pool for renovations.Please be assured, it is always our intent to inform our valued guests of any ongoing renovations at our facility that might impact their stay. Unfortunately, in this instance, we acknowledge that the communication to you regarding the renovation was missed out.We understand that access to the pool is a significant factor for many guests, and I’m truly sorry for any disappointment you’ve experienced. In the future, we aim to better communicate such issues so that our guests are not inconvenienced in any way. Again, please accept my sincere apologies and thank you for bringing this to our attention. We genuinely value your feedback as it allows us to continually improve our service and facilities for our guests.

Dear Valued Guest,Thank you for taking the time and leaving us a review. I just want to apologize that the pool renovations did not get communicated to you. We have really tried to make every effort to ensure each guest is made aware of the closures, and somehow we failed to let you know. I do apologize! If there is anything I can do to make this right, please reach out to me personally. Again, thank you for choosing the Holiday Inn Express in Brandon, SD, and I hope you have a wonderful weekend!

Dear Sofia,Thank you for taking the time to rate your most recent stay at the Holiday Inn Express in Brandon, SD. I want to apologize that we did not meet your expectations. We strive to make every guest's stay exceptional, and we failed you. Please reach out to me personally if there is anything I can do to make this right! Our guests are our top priority.

Thank you for taking the time to rate your most recent stay at the Holiday Inn Express in Brandon, SD! We appreciate the feedback. Have a great day!

Dear Kris, Thank you for reaching out and reviewing your most recent stay at the Holiday Inn Express in Brandon, SD. We appreciate the feedback concerning the bed! We are always looking for more ways to enhance the guest experience. If there is anything I can do for you, please reach out to me personally. Thanks again, and have a wonderful week!

Dear Janell, Thank you so much for taking the time to rate your stay here at the Holiday Inn Express in Brandon, SD! I am glad you enjoyed your time with us! Have a wonderful week, and Happy Holidays!

Dear valued guest, Thank you for taking the time to rate your most recent stay at the Holiday Inn Express in Brandon, SD. I want to start off by apologizing that your stay did not meet your expectations! We strive to ensure each guest has the best stay, and I am so sorry this was not your experience. We hope you will give us the chance to make it up to you in the future. Have a wonderful week!

Dear Gene, Thanks so much for taking the time to rate your most recent stay at the Holiday Inn Express in Brandon, SD. I am glad you had a 5 Star stay! Please reach out if there is anything I can do for you!

Dear Gene, Thank you for taking the time to rate your stay with us here at the Holiday Inn Express in Brandon, SD. I am so glad you enjoyed your experience! I hope you have a wonderful weekend!

Dear Norbert, Thank you so much for taking the time to leave us your positive feedback about your stay at the Holiday Inn Express in Brandon, SD!! We are delighted to know that you had a wonderful experience during your stay at our hotel.Our team consistently strives to deliver exceptional service to all our guests, and knowing we achieved that goal in your case inspires us to do even better.I hope you have a great week!

Dear Glen, Thank you for taking the time to review your most recent stay at the Holiday Inn Express in Brandon, SD. I am so glad you had a great experience! Have a great week!

Dear Bill, Thank you for taking the time to rate your most recent stay with us! We appreciate the feedback, and I am so glad you had a 5 Star stay! Have a wonderful week, and we hope to see you again soon!

Thank you for taking the time to rate your stay at the Holiday Inn Express in Brandon, SD! I am so glad you enjoyed your stay. Have a great week!

Dear Barb, Thank you for choosing the Holiday Inn Express in Brandon, SD! We appreciate the feedback. We are so excited about our current renovation- once completed, guest rooms, common areas, and the pool recreation area will all be newly updated and upgraded! Have a wonderful Thanksgiving week!

Good morning Glen!Thank you for choosing the Holiday Inn Express in Brandon, SD. Thank you for your comments- we are always looking for ways to make our guests stays even better. We are so excited that we are currently in a whole hotel renovation- all of the points you touched on will upgraded and updated!! We know this help guests feel even more welcome and comfortable during their stay. Thank you again for the review!

Dear Nathan, Thank you for taking the time to leave us a review! We appreciate the feedback. Have a great week!

Dear Hollis,Thank you for choosing us and giving us a perfect 5/5 rating. We're delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and we're thrilled to have contributed to your memorable experience. Have a great week ahead!

Dear Jason,I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. We are currently in the middle of an entire hotel renovation, which we are very excited about! Once completed, guests will enjoy all upgraded amenities. Have a wonderful week!

Dear Monika, Thank you for taking the time to leave us a review concerning your most recent stay at the Holiday Inn Express & Suites in Brandon, SD! I am glad you enjoyed your stay, and that everything was wonderful! Have a great week!

Dear Nathan, thank you for rating your most recent stay at the Holiday Inn Express & Suites in Brandon, SD! I am so glad you enjoyed your stay. I hope you have a wonderful week ahead!

Dear Valued Guest, I want to begin by first apologizing that your stay here at the Holiday Inn Express in Brandon, SD did not meet your expectations. We strive to give each and every guest the best experience, and we failed to do that with you. I am sorry! We are truly excited about the renovations in the pool area, because once completed, guests will be able to enjoy a wonderful upgraded amenity that is sure to be a huge hit! Again, I do apologize that this affected your stay with us. Please reach out if there is anything I can do to make this right.

Dear Graham, Thank you so much for taking the time review your most recent stay! I am so glad you enjoyed our breakfast- I hope you got to try the freshly made pancakes! Those are one of our most popular breakfast items! And I must agree- the Dove products are so great to have ready to use in the bathrooms. We hope to see you again soon! Have a great weekend!

Dear Karon, Thank you for taking the time to rate your most recent stay with us! We appreciate the feedback, and the 10/10 rating!! Have a great weekend!

Dear Juanita, Thank you for taking the time to leave us a review concerning your most recent stay at the Holiday Inn Express in Brandon, SD! I am so pleased that you enjoyed our nice clean rooms. Have a wonderful week!

Dear Lowell, Thank you for taking the time to leave us a review concerning your most recent stay at the Holiday Inn Express in Brandon, SD. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.We are currently undergoing a complete hotel renovation, which we are really excited about, as it will enhance the guest experience tremendously. Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly.

Dear Curt, Thank you so much for leaving us a review! We enjoyed having you stay with us. I hope you have a great week!

Dear Erika, Thank you so much for taking the time to reach out and let us know about your experience during your stay with us! I have brought your concerns about the breakfast foods to our staff- I appreciate you letting us know. We want guests to have the best experience, and not having warm breakfast is sure frustrating! If there is anything else I can do for you, please reach out to me personally. Have a wonderful rest of your week!

Dear Joanne, Thank you for choosing The Holiday Inn Express in Brandon, SD! And thank you for taking the time to rate your experience. I am so glad you enjoyed your stay. Have a great week!

Dear Carrie, Thank you for the 5 star rating! I am so glad you enjoyed your stay here at the Holiday Inn Express & Suites in Brandon, SD. I hope you have a wonderful week!

Dear Janet, Thank you for choosing the Holiday Inn Express in Brandon, SD! And thank you for taking the time to rate your stay. I am so glad you had such a great experience. Have a great week ahead!

Good morning Rick, Thank you for reaching out. I am so sorry your experience was not what you were expecting! We are currently going through a whole hotel remodel and renovation, and everything is going to be updated and upgraded! We are so excited for this because we want to give our guests the best experience during their stay possible! We hope you will give us another chance once our renovation is completed. Have a wonderful week ahead, and thank you again for the input! We value all feedback, and use it as an opportunity to do better in the future!

Dear Jennifer, Thank you for taking the time to score your most recent stay with us! I am so glad you had such an exceptional experience! Have a wonderful week ahead.

Dear Jody, It was our pleasure accommodating your during your stay with us! Thank you for your kind words. I will pass this review along to our entire staff! Have a wonderful weekend!

Dear valued guest, thank you for taking the time to rate your stay with us! We appreciate the feedback. Have a great weekend!

Dear Lynnette, Thank you so much for taking the time to score your most recent with us! We appreciate the feedback, and I am so glad you had such a pleasant stay! Have a great rest of your week!