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Hotel Indigo Boston Garden, an IHG Hotel

Photo gallery for Hotel Indigo Boston Garden, an IHG Hotel

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Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe

Overview of Hotel Indigo Boston Garden, an IHG Hotel

Hotel Indigo Boston Garden, an IHG Hotel

4 out of 5

4.1/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
280 Friend Street, Boston, MA, 02114

Explore the area

  • Popular LocationFaneuil Hall Marketplace10 min walk
  • Popular LocationNew England Aquarium15 min walk
  • Popular LocationBoston Common16 min walk
  • AirportBoston, MA (BOS-Logan Intl.)7 min drive

Choose dates to view prices

About this area

Boston

Hotel Indigo Boston Garden, an IHG Hotel is located in West End, a neighborhood in Boston, and is in the city center and near the airport. The Freedom Trail and Faneuil Hall Marketplace are notable landmarks, and the area's natural beauty can be seen at Boston Common and Boston Public Garden. Consider Encore Boston Harbor for a night out, and don't miss New England Aquarium, a top local attraction. Guests love the hotel's convenience to public transportation: Haymarket Station is 5 minutes by foot and Bowdoin Station is 7 minutes.

What's nearby

  • TD Garden - 2 min walk
  • The Freedom Trail - 4 min walk
  • Faneuil Hall Marketplace - 10 min walk
  • New England Aquarium - 15 min walk
  • Boston Common - 16 min walk

Restaurants

  • Blake's Boston — 1 min walk
  • Equal Exchange Cafe — 3 min walk
  • Grand Canal — 3 min walk
  • Ward 8 — 4 min walk
  • Filippo Ristorante — 5 min walk

Getting around

  • North Station - 2 min walk
  • Haymarket Station - 5 min walk
  • Logan International Airport (BOS) - 7 min drive

About this property

Hotel Indigo Boston Garden, an IHG Hotel

4-star Boston hotel in West End, walk to TD Garden
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/café are onsite. All 72 rooms offer free WiFi and free wired Internet, flat-screen TVs with satellite channels, and comforts like pillowtop beds and premium bedding. Guests will also find room service, rainfall showerheads, and coffee makers. Housekeeping is available on request.
Hotel Indigo Boston Garden, an IHG Hotel offers 72 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

This Boston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.2 mi (USD 53.00 per night)

Food and drink

  • 1 restaurant and 1 coffee shop/café
  • 1 bar/lounge
  • Room service available

Things to do

  • 24-hour fitness center

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 7:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Dogs and cats welcome
Up to 25 lbs
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Offsite parking fee: USD 53.00 per night (0.2 mi away)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0014970350
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Boston Express
Holiday Inn Express Boston Garden
Holiday Inn Express Hotel Boston Garden
Holiday Inn Hotel Garden
Holiday Inn Express Hotel And Suites Boston Garden
Holiday Inn Express Boston
Holiday Inn Express Hotel Garden
Indigo Boston Garden
Hotel Indigo Boston Garden
Indigo Boston Garden, An Ihg
Hotel Indigo Boston Garden, an IHG Hotel Hotel
Hotel Indigo Boston Garden, an IHG Hotel Boston
Hotel Indigo Boston Garden, an IHG Hotel Hotel Boston

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 195 out of 405 reviews
5 - Excellent 48%
Rating 4 - Good. 119 out of 405 reviews
4 - Good 29%
Rating 3 - Okay. 43 out of 405 reviews
3 - Okay 11%
Rating 2 - Poor. 25 out of 405 reviews
2 - Poor 6%
Rating 1 - Terrible. 23 out of 405 reviews
1 - Terrible 6%

4.4/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Nov 2021

2/5 Poor

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Air conditioning didn’t work Room was 78 degrees and property smelled weird. It was close to TD garden which was nice. Everything else was good except for AC and smell
Stayed 1 night in Nov 2021

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Light fixtures were dirty. Windows we’re not locked and couldn’t get them completely shut to lock. Fingers were black after trying to lock windows. Some blinds did not work.
Stayed 1 night in Nov 2021

5/5 Excellent

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
I loved how close it was to the venues and train station!
Stayed 1 night in Nov 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, right downtown and walkable to so many bars and restaurants. Parking is excessively expensive, but it seems like that's just Boston in general. Great stay, would recommend.
Stayed 1 night in Nov 2021