Standard Room, 1 Queen Bed
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Reviews of Found Hotel Boston Common

2.5 out of 5
Found Hotel Boston Common
78 Charles Street South, Boston, MA

Reviews

8.2

Very good

Rating 10 - Excellent. 507 out of 1031 reviews" "
Rating 8 - Good. 290 out of 1031 reviews" "
Rating 6 - Okay. 114 out of 1031 reviews" "
Rating 4 - Poor. 50 out of 1031 reviews" "
Rating 2 - Terrible. 70 out of 1031 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Sina

Disliked: Cleanliness, staff & service, property conditions & facilities
No house keeping service. Bed was not made. No fresh towels for $400/ night!
Stayed 2 nights in May 2024

8/10 Good

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
The property was in perfect location.
Stayed 4 nights in May 2024

8/10 Good

Erika, Lakeland

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Safe and comfortable. Friendly staff.
Stayed 1 night in May 2024

10/10 Excellent

Colleen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk concierge service was friendly and helpful. Immediately helped me with my belongings and upgraded me to a top floor room upon request. Recommend for short stays for business travel.
Stayed 2 nights in May 2024

10/10 Excellent

Serge Ghislain Frejuce

Liked: Cleanliness, amenities
Evry thing was good
Stayed 2 nights in May 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel for a weekend stay. Central location, great staff, clean rooms, and while small, the room had everything you needed. Would definitely stay again on my next visit to Boston!
Stayed 1 night in May 2024

4/10 Poor

Cynthia

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room I had was tiny and overpriced. There was an opaque window but no curtain and it was very bright all night long. The bathroom floor and shower stall floor was very old and did not appear very clean.
Stayed 1 night in May 2024

10/10 Excellent

Ivan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found is a great hotel in a very convenient location. The staff is courteous and helpful, the rooms are clean and well appointed. I'd stay here again next time I'm in Boston.
Stayed 2 nights in Apr 2024

10/10 Excellent

Vivian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice old hotel
Stayed 1 night in May 2024

10/10 Excellent

Katherin

We loved our stay in Boston Common such a great location
Stayed 2 nights in May 2024

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was an easy walk from the train station, and to both the restaurant and theater I was there for. Unfortunately there was some loud noise outside in the middle of the night that made sleeping difficult
Stayed 1 night in May 2024

4/10 Poor

Erin

Travelled with partner
Liked: Cleanliness, staff & service
The hotel was in a great spot The biggest issues were to do with the sleeping experience. The mattress was very uncomfortable and sunk in the middle which wasn’t great for 2 people. There is a night club behind and some kind of garbage facility. It was hard to sleep through the night with all the surrounding noise and poor quality bed.
Stayed 3 nights in May 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Jonathan

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Noisy, small, wifi did not work. Very overpriced for value.
Stayed 1 night in May 2024

10/10 Excellent

Rahshib, New York

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Charming! It was just what I needed.
Stayed 1 night in May 2024

10/10 Excellent

Constantine

Liked: Cleanliness, staff & service, amenities
Great value for money stay in Boston. Small enough dorms so you can actually relax and enjoy your time there.
Stayed 5 nights in May 2024

10/10 Excellent

Tsolmon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I had a wonderful stay at the Found Hotel. I stayed in the Queen room and the room was charming. It is small but very functional. The hotel provides tea and coffee from 7 am to noon. There is a cute lounge area on the bottom level to hang out. Everything was very clean. Easy to walk to most historic sites and the Opera House. I will book again when I return to Boston.
Stayed 3 nights in May 2024

10/10 Excellent

Gaby

Liked: Cleanliness, staff & service, property conditions & facilities
the staff was very sweet and welcoming, the room was cozy and clean, I loved it.
Stayed 2 nights in May 2024

6/10 Okay

Felida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location, property and staff. I did not feel safe sleeping on the top bed of the bunked bed, I could not stop thinking about falling down off of it.
Stayed 1 night in May 2024

8/10 Good

Phillip

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was small as we were expecting. Great for the price. The bathroom was quite large. Best of all is your staff - everyone was so pleasant and welcoming, helpful. Enjoyed our stay very much.
Stayed 2 nights in Apr 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a cozy clean hotel and was very walkable around downtown Boston. It's close to the Boston Commons Park. The Friendly Toast was a great breakfast spot not to far from the Hotel. There is parking garage right across the street too
Stayed 1 night in Feb 2024

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My adult Son and I spent a weekend in Boston and needed an affordable place to stay. The hotel location is convenient and we parked in the parking garage across the street. The hotel has an upscale appearance and classic decor. The front desk attendants were friendly and helpful. My travel needs are simple. I like a clean room, comfortable bed, private bathroom, and a secure door. All of these needs were met and the space was adorable. I was comfy. I would stay here again and recommend it to others. I take a star off because the Wi-Fi was inconsistent and I had poor cell service in the building.
Stayed 1 night in Apr 2024

10/10 Excellent

Arnob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location of this place. This property is very clean.
Stayed 2 nights in Apr 2024

6/10 Okay

Exle

Business traveller, Travelled with partner
Liked: Staff & service
good
Stayed 2 nights in Apr 2024

2/10 Terrible

Violet

Stayed 1 night in Apr 2024

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, nice sitting area if you need to wait for your room, near nice parks, the T, parking, food options, and shopping.
Stayed 1 night in Apr 2024

8/10 Good

Erika

Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2024

10/10 Excellent

Jaeyoun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the greatest experiences staying at hostel
Stayed 1 night in Apr 2024

8/10 Good

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Sam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good hotel, close to transportation, etc
Stayed 5 nights in Apr 2024

10/10 Excellent

Fiyinfolu

Liked: Staff & service, property conditions & facilities
Very convenient location!
Stayed 1 night in Apr 2024

2/10 Terrible

Chinally

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible experience
Stayed 1 night in Jan 2024

10/10 Excellent

joy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Cutest ever place.
Stayed 1 night in Apr 2024

8/10 Good

Camille

Liked: Cleanliness, staff & service, property conditions & facilities
Will recommend
Stayed 1 night in Apr 2024
Response from CA on Apr 10, 2024
Thank You.

10/10 Excellent

Serenity

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute and comfortable room for a reasonable price - beds were very comfortable! In a quieter area of the city but easy to walk to a lot of big attractions and great restaurants. Would definitely stay again.
Stayed 1 night in Apr 2024
Response from CA on Apr 10, 2024
Thank You.

4/10 Poor

Kaushal

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
staff was very rude about late check out!
Stayed 1 night in Apr 2024
Response from CA on Apr 10, 2024
Sorry to Hear.

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Surprisingly spacious for an older hotel, comfortable and clean, good checkin experience (friendly staff).
Stayed 1 night in Apr 2024
Response from CA on Apr 10, 2024
Thank You.

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was a breeze, great room, and great location
Stayed 1 night in Mar 2024
Response from CA on Apr 10, 2024
Thank You.

10/10 Excellent

ANDREA

Liked: Staff & service, property conditions & facilities
La persona encargada de la reservacion fue muy amable y me ayudo con preguntas en torno a la movilidad y cómo hacer las cosas facil para mi. Me entrego mapas y lista de restaurantes, y me ayudo con un chek in anticipado. Inclusive me dio una sombrilla. La habitación estaba limpia y la cama muy comoda. Si bien es pequeña una estadia para domir es perfecta.
Stayed 1 night in Mar 2024
Response from CA on Apr 10, 2024
Muchas Gracias. Esperamos verlos de nuevo.

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiny room, but very clean & cozy
Stayed 2 nights in Mar 2024
Response from CA on Apr 10, 2024
Thank You.

6/10 Okay

Bilal

Travelled with family
Liked: Cleanliness
Rooms are extremely small..
Stayed 2 nights in Mar 2024
Response from CA on Apr 10, 2024
Thank You.

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience. Close to everything. Parking right across the street
Stayed 2 nights in Mar 2024
Response from CA on Apr 10, 2024
Thank You.

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from CA on Apr 10, 2024
Thank You.

10/10 Excellent

Chris, Thomaston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was just as the pictures. Everything was clean. The person at check in was really nice & even gave me a list of restaurants around the area.
Stayed 1 night in Mar 2024
Response from Found Hotel on Mar 27, 2024
Thank you.

10/10 Excellent

Michael, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Mar 2024
Response from Found Hotel on Mar 27, 2024
Thank you.

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Found Hotel on Mar 27, 2024
Thank you.

8/10 Good

Weiqi, Lexington

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has excellent location. Room is clean. The only negative side is that the bedding is thin. I felt cold while sleeping. Could use more bedding. The AC seems to have a set temperature. I turned it up before sleep but the temperature changed back when I woke up.
Stayed 1 night in Mar 2024
Response from Found Hotel on Mar 27, 2024
Thank you.

6/10 Okay

Dean

Travelled with partner
Liked: Staff & service
Room small mattress rolls into centre bathroom water leak
Stayed 3 nights in Mar 2024
Response from CA on Apr 10, 2024
Thank You.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay close to Boston Common. Small but comfortable rooms, laundry facilities were out of order, but a large clean laundromat is 100 metres away
Stayed 3 nights in Mar 2024
Response from Found Hotel on Mar 27, 2024
Thank you.