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Reviews of Hotel Central Boquete

2.5 out of 5
Hotel Central Boquete
Calle Principal, Boquete, Chiriqui

Reviews

8.6

Excellent

Rating 10 - Excellent. 34 out of 73 reviews" "
Rating 8 - Good. 29 out of 73 reviews" "
Rating 6 - Okay. 4 out of 73 reviews" "
Rating 4 - Poor. 6 out of 73 reviews" "
Rating 2 - Terrible. 0 out of 73 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Janette

Travelled with partner
Liked: Amenities, property conditions & facilities
Staff were very helpful , location was good. Breakfast was good. Convenient to have coffee shop on premises. Room was decent size. Only downside was bathroom a bit crammed.
Stayed 4 nights in Feb 2024

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a simple hotel with adequate rooms. We were in #12, and had our own bathroom, many have a shared bathroom. Our room had one queen bed and one double bed, one TV, one fan, a louver window, shades on upper windows. Barely room to store 4 suitcases, but we managed for three nights. Breakfast of eggs, hashbrowns and toast, fruit, and coffee/tea/water included. It is also a coffee shop in the lobby and Jarvik was a wizard at making an iced or hot latte. 12 oz was $4. He was awesome. Very kind and helpful staff. Parking in the back. Close to resturants. Careful walking, sidewalks are a luxury, changes in levels and steps are frequent. Located on the main or principle road through Boquete. Gives one a chance to explore easily.
Stayed 3 nights in Jan 2024

4/10 Poor

Alexandra

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Personnel and location were lovely, but no hot water in one room, windows that didn’t fully close (allowing mosquitos and noise to enter), and minimal lighting in the rooms were all problematic. Property is very dated.
Stayed 4 nights in Dec 2023
Response from Equipo Hotel Central Boquete on Jan 1, 2024
I'm sorry to hear that, on your days of stay we were full and most likely many guests used the hot shower at the same time, that's why one of the rooms was left without hot water, and it's the first time that this has happened to us. Thank you for the other comments, we will use them to improve the rooms.

10/10 Excellent

Rhonda

Stayed 2 nights in Oct 2023

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and helpful staff. Great location and close to many great restaurants
Stayed 3 nights in Mar 2023
Response from Noemis on Apr 7, 2023
Thanks for your review Roger, was really nice to take care of you! Kind regards.

8/10 Good

Michael, Toronto

Travelled with partner
Liked: Cleanliness, staff & service
Know this first: this is a very BASIC hotel. The rooms are small; the overall property is oldish & somewhat tired. Plugs for things like charging phones & tablets are few & awkwardly placed. The lighting in the room is terrible. Having said that and WITHIN that framework - our stay was absolutely fine & dare I say ... pleasant! The staff here were all excellent! Hard working folks who go out of their way to ensure your comfort. Our room was well cleaned and fresh towels provided daily (whch has NOT been our experience throughout Panama.) The breakfast was basic but earnestly & lovingly prepared and served on the patio outside. Coffee is good - you can even have an Espresso, Latte or Americano if you wish! I enjoyed my daily Vanilla Latte's with the backdrop of the gorgeous moutains that surround the town! The location is great - within walking distance to all the bars, restaurants, coffee shops along the "main drag" - but far enough away from the noise & the traffic to ensure a good night's sleep. BUYER BEWARE: Several rooms in this hotel do NOT have bathrooms. Make sure when you book that your room is described with a "private bathroom" - unless you don't mind sharing. We paid a little more for a king size room with a private bathroom and were glad that we did.
Stayed 4 nights in Mar 2023
Response from Equipo Hotel Central Boquete on Mar 21, 2023
Thank you for your comments, they are very valuable. We are very happy to know that your stay was great. The building is quite old, since it has been in Boquete many years ago and we wanted to maintain the style of the house, with some remodeling that is also in progress. process, Thank you for the suggestions that you have commented to the clients about the rooms, we hope to have you with us on another occasion and you can enjoy the beauty that our small town offers

10/10 Excellent

eddie

Stayed 1 night in Mar 2023
Response from Equipo Hotel Central Boquete on Mar 31, 2023
Gracias por preferirnos esperamos poder verlo en otra visita a Boquete

10/10 Excellent

Joan

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2023
Response from Hotel central Boquete on Mar 25, 2023
Thanks

10/10 Excellent

Jacqueline

Stayed 1 night in Feb 2023
Response from Equipo Hotel Central Boquete on Feb 27, 2023
Thank you for sharing with us and that you liked it.

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really excellent and courteous Noemis, the receptionist was very friendly and knowledgeable about the area.
Response from Equipo Hotel Central Boquete on Feb 27, 2023
Thank you for sharing with us and that you liked it.

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023
Response from Equipo Hotel Central Boquete on Feb 27, 2023
Thank you for sharing with us and that you liked it.

10/10 Excellent

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno, cómodo, ambiente relajante y cercania a buenos restaurantes y comercios. La habitacion impecable en limpieza, con los implementos basicos y suficientes. Un jardin y ambiente al alrededor de tranquilidad. Cozy!
Response from Equipo Hotel Central Boquete on Jan 29, 2023
Gracias por sus comentarios son muy importantes para nosotros, nos alegra que le encantara nuestro Hotel, esperamos vernos en otra ocasión

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2023
Response from Equipo Hotel Central Boquete on Jan 25, 2023
thanks you

6/10 Okay

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a cute little hotel but extremely basic there is no refrigerator in the room and the furniture is rather old however the staff are willing to help as they can. Breakfast coffee extremely watery for a coffee growing region with a cafe in the hotel and breakfast was a remarkable cold eggs and plain white toast somewhat sad given they make a good effort in other ways
Response from Equipo Hotel Central Boquete on Jan 19, 2023
Good afternoon, Thank you very much for your comments, they are of great importance to us, we regret the situation of the coffee at breakfast, we will tell the department in charge of breakfast so that they take it into account, if, being a family hotel, the rustic style combines with the house, we are little by little giving our improvements to the hotel so that every day is better.

10/10 Excellent

Raquel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Boquete! Walking distance to the main shops and restaurants. Rooms are spacious and clean, it has a ton of common areas are nice and very relaxing. Offers complete breakfast and great service from the employees there.
Response from Hotel central Boquete on Jan 15, 2023
Thank you very much for your comments Ms. Raquel, grateful in advance for taking us into account for your visit to Boquete, we hope to have you on another occasion with us

10/10 Excellent

Romulo, Panama

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent attention from hotel staff, good installations and very clean. Surely I will stay again there.
Stayed 5 nights in Sep 2022

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is super friendly and excellent. Julissa, was exceptionally friendly with a great smile. The breakfast was also excellent very fresh and delicious
Stayed 3 nights in Aug 2022
Response from Noemis on Aug 22, 2022
Hello, thank you very much for your comment! It is a pleasure to know that your experience was good and to share it with you, we hope to see you soon. Best regards

4/10 Poor

John

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff are very helpful and the hotel is kept very clean. Those are good things about this place. However, I would not stay here again. My first issue is the 'bait and switch' tactic that we experienced. We booked a room over Expedia only to find out when we checked in that 'Oh, the room you booked doesn't have a bathroom. If you want a room with a bathroom, that will be another $23.00 a night." This is a 'bait and switch' tactic and this hotel should be embarrassed for doing something so foolish in this day and age when the owner of the property must know that your guests are going to write online reviews and tell others about this stunt that you're pulling. Secondly, this hotel was probably a good property 35 or 40 years ago but the lack of reinvestment in it is clearly obvious. For example, it should have dehumidifiers in each room. We had heavy rain each afternoon and there was so much precipitation in the air, that the tile floor of our room was slippery to the point where you could fall and injure yourself. When the pages of your guests' passports are curling up from moisture in the room, it's time to bite the bullet and do something about this. Great people working here but I would not recommend this place to anyone except as a last resort.
Stayed 2 nights in Apr 2022
Response from Hotel Central Boquete on May 2, 2022
Thank you for your comments. We are sorry that you did not pay attention to the description of the room that you bought at the time of booking, it is not our fault that you bought it that way, we announced it so that you would not really be surprised. We offer this service at your entrance so that you have a better stay. We have economic rooms, larger, with different prices. You could have read and searched the description. As for your suggestions, we will take as many details as possible. Thank you Hotel Central Boquete

4/10 Poor

Ana Luisa

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Just ok
It is super well located but the hotel itself is just ok. The staff is not super welcoming and friendly and rooms are too basic. Overall I would say it is too expensive for what you get.
Stayed 1 night in Apr 2022

8/10 Good

Connie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
PROS: location is walkable in town, beds were comfortable enough, loved the upstairs outdoor covered patio, priced well, they offer breakfast with advance notice CONS: room 5 is an after thought and DEFINITELY doesnt look like the picture..very sparsely furnished and extremely small, barely fit the double bed and bathroom they squeezed in, jacuzzi not filled, quiet time at 9pm on shared patio on a weekend..
Stayed 2 nights in Sep 2021
Response from Yary on Sep 15, 2021
Thanks for your good comments. We will take your opinion for future improvements. We appreciate your visit. We hope to see you soon again in Boquete. your visit was pleasant. Best regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is very convenient for shopping and local sites.
Stayed 2 nights in Jun 2021
Response from Hotel Central Boquete on Jul 5, 2021
Thanks for your comments. We appreciate that you have chosen us as the hotel for your stay in Boquete.

8/10 Good

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint bed and breakfast inn
Bed and breakfast type of place with a mother daughter host. Friendly and quiet place. Can hear the comings and going’s of other guests but everyone was respectful. Nice terraces for eating outside or lounging
Stayed 14 nights in Feb 2021
Response from Hotel Central Boquete on Jul 5, 2021
Thanks for your comments. We appreciate that you have chosen us as the hotel for your stay in Boquete.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2021

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from Patricia on Mar 3, 2021
Muchas gracias por su comentario.

8/10 Good

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent friendly staff, very helpful. Very clean and just a short stroll to town. Loved the Hot tub after a hike.
Stayed 3 nights in Mar 2020
Response from Hotel central Boquete on Mar 18, 2020
Thank you for your comments, they are very important to us.

8/10 Good

Verified traveller

Stayed 3 nights in Feb 2020
Response from Hotel Central Boquete on Feb 10, 2020
Thank you, for your punctuation, they are very important to us, we hope to see you again soon

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ved it
It was like staying in your friends house. Very comfortable, great breakfast
Stayed 3 nights in Jan 2020
Response from HOTEL CENTRAL BOQUETE on Jan 12, 2020
Good Morning Dear Thank you very much for your comments, they are very important to us. We hope to see you again soon

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019
Response from HOTEL CENTRAL BOQUETE on Dec 29, 2019
Gracias por su puntuacion

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 16 nights in Aug 2019
Response from HOTEL CENTRAL BOQUETE on Aug 25, 2019
THANKS

8/10 Good

Verified traveller

Stayed 2 nights in May 2019
Response from HOTEL CENTRAL BOQUETE on Jun 13, 2019
Thanks for your comments, they are very important for us. Thank you for choosing us, waiting to see you soon on your next trip

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very quiet and calm; have a good coffee
Stayed 1 night in Apr 2019
Response from HOTEL CENTRAL BOQUETE on Apr 28, 2019
Thank you for your comments are very valuable to us

8/10 Good

Verified traveller

Stayed 1 night in Feb 2019
Response from Hotel Central Boquete on Apr 2, 2019
Thank you for your visit, we hope to see you soon

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent spot to stay while visiting Boquete! We just left yesterday but I miss it already. I 100% recommend!
Stayed 4 nights in Jan 2019
Response from Tim on Jan 9, 2019
Dear Guest, Thank you very much for the excellent review! 5/5 = "Excellent Spot to stay while visiting Boquete!" Plus a 100% recommendation. It makes me happy to know we made you happy! Tim and Fela

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable inn, good breakfasts, good information
I've been to Boquete several times but it was my wife's first trip there. We enjoyed our time in Hotel Central, especially talking to Tim the owner about all the changes that are taking place in Western Panama. He's a wealth of information and well connected to know the 'inside scoop'. The only thing guests need to be aware when making the reservation - be sure you know if the room is sharing a bathroom. I booked on Hotels.com and there was no reference to shared baths. There was also nothing in the confirmation documents I received. Just be sure and ask if you care.
Stayed 3 nights in Dec 2018
Response from HOTEL CENTRAL on Dec 21, 2018
Thank you for your comments, they are very important for us, we hope to see you soon

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If one were to imagine the perfect combination of a cozy B&B, with the enhanced levels of professionalism, service provision and organization that one might find in a more upscale European hotel, you'd then begin to have a fair picture of this small hotel. I stayed there for a week, and could not have been more favorably impressed by the whole experience.
Stayed 8 nights in Nov 2018
Response from Paola on Nov 28, 2018
Thank you very much for your comments, they are very valuable for us, we hope to see you soon in our hotel regards

8/10 Good

Catherine

I had a wonderful time at Hotel Central Boquete. The rooms were very clean, they provided toiletries and towels. The view from the hotel was fabulous and a short walk into town. Tim and his wife were very kind. When I arrived they upgraded my room from a budget double to a room with a view with no extra charge. It was so peaceful at this hotel I decided to stay one more night. I highly recommend this hotel.
Stayed 2 nights in Nov 2018
Response from Tim on Nov 21, 2018
Dear Catherine, It was very nice to meet you and have you here with us. You are very kind to leave such a nice review. Like I told you before; "The nicest thing you can say is - Please give me an extra night!" -Tim and Fela

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good beds, great full breakfast, hot water and very good value. Thoroughly enjoyed our stay.
Stayed 1 night in Sep 2018
Response from Noemis on Sep 28, 2018
we really appreciate that you enjoyed your time here , Thank you for visit us. our best regards!

10/10 Excellent

Dave

I enjoyed my stay at this hotel. The hotel was well run and the staff were friendly and helpful.
Stayed 4 nights in Sep 2018
Response from Noemis on Sep 28, 2018
Dear Dave, we really appreciate that you enjoyed your time here , Thank you for visit us. our best regards!

8/10 Good

Jacque

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
The hotel is outside the busy part of the city and is own by an american. Clean and nice place to stay. The coffee shop has good coffee but the coffee for breakfast is not that great. The breakfast was very nice.
Stayed 2 nights in Jul 2018
Response from Tim on Jul 25, 2018
Hi Jacque, Thank you so much for taking time to leave a review. I am glad you found us to be a nice, clean place to stay. The coffee shop uses Specialty Coffee for our Italian Espresso Drinks, is is a +80/100 scoring local Coffee. Boquete just broke the world record for the most expensive coffee ever sold last week. $803/lb.!! That is $1766.60/Kilo!! I am so sorry the breakfast coffee disappointed. We are having trouble with the heating element in the bottom and we are buying a new one. I will pass that on to the ladies. So sorry about that! I am happy you found our Full American Style Breakfast to be "Very Nice!" Tim and Fela

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
The hotel is situated a short walk from the centre. It has a really nice view from the rooms at the back . My room was clean and well looked after. Breakfast was really good and lots of choice. WiFi good.
Response from Tim and Fela on Mar 6, 2018
Wow! Great WiFi! Good Breakfast! Short walk to Center! Nice View from the Room! Thank you for taking time to leave such a great review. We hope to see you again!

8/10 Good

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint
Lovely tranquil place. Owners were very pleasant and helpful.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice small family run hotel just outside of town
The weather was terrible when I stayed in this hotel & so it felt a bit chillier than it probably is. The room I stayed in was a single with a single bed & was very small but was fine as I only had one bag. The attached private bathroom was a good size and clean with plenty of amenities & clean towels. There was a small TV with lots of channels. The slot window of the room wouldn't close all the way and so it was a bit windy and drafty in the room. The hotel can also be a bit noisy as I could hear people entering and leaving their rooms and talking outside on the porch at night. The downstairs has a great coffee shop & the owner is very helpful. I would stay again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy place
The staff was great, the breakfast was awesome. There are rules to follow that were fine, but someone needs to tell the neighborhood dog that it is quite time from 9 pm till 7am as stated in the rules.

8/10 Good

Janneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy muy acogedora y facil de llegar. Muy limpia e ordenada. La atención estupenda en todo los sentidos.. Muchaa gracias por la atencion.
Stayed 2 nights in Apr 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calme et bien situé
Bien situé dans bajo boquete pour se rendre au centre ville à pied et aux départs des excursions. Nous avions une chambre à l'étage, la chambre est spacieuse et propre. Literie confortable. Calme le soir. Petit déjeuner simple mais bon. Personnel agréable. Parfait pour un séjour à Boquete.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Manuel

Stayed 2 nights in Sep 2023

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Buen hotel. Desayuno bueno, atención excelente. Area tranquila.
Stayed 1 night in Sep 2023

10/10 Excellent

Nils

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Lage, guter Kaffee und bequemes Bett
Stayed 3 nights in Feb 2023
Response from Equipo Hotel Central Boquete on Feb 27, 2023
Thank you for sharing with us and that you liked it.