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Reviews of 122 Plaza Apartahotel

3 out of 5
122 Plaza Apartahotel
Carrera 15 A No 122-27, Bogotá

Reviews

8.6

Excellent

Rating 10 - Excellent. 86 out of 160 reviews" "
Rating 8 - Good. 50 out of 160 reviews" "
Rating 6 - Okay. 13 out of 160 reviews" "
Rating 4 - Poor. 6 out of 160 reviews" "
Rating 2 - Terrible. 5 out of 160 reviews" "

9.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Liked: Cleanliness, property conditions & facilities
Great location, good service, clean, and comfortable.
Stayed 1 night in Mar 2024

4/10 Poor

Sofia, Jacksonville

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Let me start by saying BAD ADVERTISING. First, one of the reasons I chose this property for my family for 11 days and traveling with my 4-month-old baby was for the “laundry facility” they promote, which they do not have, if you have kids you know how important it is. Second, wifi TERRIBLE if you plan to telework or even just use your phone to navigate you are going to have a headache. Third, kitchen wow the kitchen just imagine someone telling you that you do not know how to turn on a kitchen what a disrespect. Yes let me make it more clear the KITCHEN DOES NOT WORK, even if they tell you it will heat up in about an hour. What an insane experience I had to live with my family for 11 days. Fourth, the noise is wild, you will hear everything and anything mostly weekends there is a Chiba (Party Bus) that starts and endless in front of the property, just imagine the noise you will hear at 1 AM. OH and lastly, Expedia did not do a single thing to fix anything, never again using them as a travel agency, I expect it a lot more from them but if they are just ok with everything the property supposedly says then you can’t trust them. The only thing I can say positive is the LOCATION, close to a mall and a lot of nice restaurant's and coffee shops around the corner.
Stayed 11 nights in Mar 2024

10/10 Excellent

jose

Liked: Cleanliness, property conditions & facilities
fell secure nice area clean and quiet
Stayed 3 nights in Mar 2024

10/10 Excellent

CLAUDIA

Stayed 7 nights in Mar 2024

2/10 Terrible

Raul

Stayed 1 night in Mar 2024

8/10 Good

miguel, helotes

Liked: Cleanliness, property conditions & facilities
Front rooms are noisy.
Stayed 2 nights in Feb 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Amenities, property conditions & facilities
Location was great, staff was very responsive to our requests. Everyone was helpful and friendly. Johana was very courteous and helpful.
Stayed 8 nights in Feb 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, property conditions & facilities
The location is excellent, Great shopping, trendy restaurants, vibrant night life. Transportation is available 24 hours. Communication was not the best when dealing with the front desk.
Stayed 4 nights in Jan 2024

4/10 Poor

ALFRED

Stayed 8 nights in Jan 2024

10/10 Excellent

Douglas

Stayed 2 nights in Jan 2024

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 24 nights in Dec 2023

10/10 Excellent

RICARDO

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

orlando

Business traveller
Liked: Cleanliness, room comfort
The maintenance team are the best. The attention and services were excellent.
Stayed 16 nights in Nov 2023

8/10 Good

johana

Business traveller
Liked: Cleanliness, room comfort
good place for short stays
everything ok so far
Stayed 1 night in Oct 2023

10/10 Excellent

Elchin

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
just perfect
Stayed 3 nights in Oct 2023

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff is very friendly and helpful , the place is so quiet and is located at good shopping area , just one block of Unicentro one of big mall in Bogota
Stayed 3 nights in Sep 2023

8/10 Good

Jessica, Paradera

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We stayed for a week. Overall a good place. We definitely recommend this place. We will stay again whenever we are in Bogota.Two suggestions though is to put double glass windows and solid doors to minimize the noice from the street and the guest neighbors.
Stayed 7 nights in Sep 2023

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, the people of the hotel was very polite , kind and helpful, it was a good place , the location very well close to shopping , and restaurants very goo
Response from . on Sep 5, 2023
Estimada huésped,Agradecemos sinceramente que hayas elegido quedarte en 122 Plaza Apartahotel. Esperamos que hayas disfrutado de tu estancia con nosotros y esperamos verte nuevamente pronto.Gracias por tu preferencia.Atentamente,Maria Camila Peñaranda122 Plaza Apartahotel

10/10 Excellent

Alfonso

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice people working there! Very clean Only few issues with elevator but no bad!
Stayed 14 nights in May 2023
Response from . on Sep 5, 2023
Estimada huésped,Agradecemos sinceramente que hayas elegido quedarte en 122 Plaza Apartahotel. Esperamos que hayas disfrutado de tu estancia con nosotros y esperamos verte nuevamente pronto.Gracias por tu preferencia.Atentamente,Maria Camila Peñaranda122 Plaza Apartahotel

10/10 Excellent

Christopher

Liked: Cleanliness, room comfort
Stayed 6 nights in Aug 2022

10/10 Excellent

Coral

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good everything
Stayed 8 nights in May 2022

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Mar 2022

10/10 Excellent

Nicholas

Stayed 4 nights in Feb 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Conrad

Business traveller
Liked: Cleanliness, room comfort
Great boutique hotel
Great place Central and very convenient Very clean and covid safe
Stayed 1 night in Nov 2021

10/10 Excellent

Kevin

Business traveller, Travelled with group
Liked: Cleanliness, room comfort
Excellent Stay!
I liked the hotel. It was an apartment style hotel with a lot of space. I felt right at home and the neighborhood was in an area with lots of restaurants and shops near by.
Stayed 6 nights in Jul 2021

10/10 Excellent

Conrad

Business traveller
Liked: Cleanliness, room comfort
Very well located
Great place, I rebooked as very happy and safe hotel. Extremely clean and anti COVID measures in place. Very professional and friendly staff
Stayed 2 nights in Jul 2021

10/10 Excellent

Conrad

Business traveller
Liked: Cleanliness, room comfort
Great hotel
Great location and very safe area, lots of restaurants and the unicenter mall across the road. Rooms very clean and new. Will return 100% I real boutique style hotel
Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT Book, AVOID THIS HOTEL, NOT WORTH THE MONEY
There are many other hotels and apart-hotels close by, and much better condition with the same price range. 122 Plaza is over priced for the quality. NEVER stay at this hotel again. Surprised this hotel has a SUPER, or even Fabulous 8.6 rating. Very misleading. cheaply and poorly furnished, very noisy area, and noisy inside the hotel itself. Poor quality bathroom supplies. Do yourself a favor and avoid this hotel.
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente Ubicación, personal amable. Las camas MUY INCOMODAS.
Stayed 10 nights in Aug 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Good location and pleasing staff. Free inside parking is an added feature. Breakfast is just average.
Stayed 4 nights in Aug 2019
Response from maria camila on Aug 29, 2019
Muchas gracias por tu comentario, estamos siempre dispuestos a ofrecerte el mejor servicio .

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really friendly and accommodating. Fantastic location.
Stayed 5 nights in Aug 2019
Response from MARIA on Aug 20, 2019
Muchas gracias por tu respuesta, fue un gusto poderte atender en 122 `PLAZA APARTAHOTEL

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good apartment but to much traffic noise. Very poor breakfast.
Stayed 11 nights in Jul 2019
Response from MARIA on Aug 22, 2019
Muchas gracias por tu respuesta, fue un gusto poderte atender en 122 `PLAZA APARTAHOTEL . T

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel overall. located in a really nice and safe area. Close to many amenities
Stayed 14 nights in Jun 2019
Response from MARIA on Aug 20, 2019
Muchas gracias por tu respuesta, fue un gusto poderte atender en 122 `PLAZA APARTAHOTEL

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Its sterile look, and very cold floors. The white lighting does not help.
Stayed 2 nights in Jun 2019
Response from MARIA on Aug 20, 2019
Muchas gracias por tu respuesta, fue un gusto poderte atender en 122 `PLAZA APARTAHOTEL

10/10 Excellent

Jena, New York

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, parking on site, and good breakfast for a really fair price.
Stayed 1 night in May 2019
Response from MARIA on Jun 26, 2019
ThankU so Much

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location of this property. I was able to get to good restaurants situated nearby and on foot. I would have been a headache to get even a taxi to travel to other places, for Bogota's traffic is the worst I have ever seen. I recommend to use only taxis hear, for I do not recommend anyone from other countries to try even to drive a rental car.
Stayed 17 nights in May 2019

4/10 Poor

Delta, Midwest, US

Travelled with group
Disliked: Staff & service, amenities
The property is in a convenient location. That's about where the good ends. The WiFi is hit or miss and often only works in one area of the room. The hotel is VERY VERY noisy. There is no soundproofing and anyone in the hallway or stairs can be heard throughout the building. Safe would only hold a wallet, not even an iPad. If you want a 2 bedroom apartment, there isn't one here. Be aware - the 2nd bedroom is actually in a studio area - 3 walls and open to the common area. Single bathroom - actually bigger in one bedroom apartment than in the larger apartments. Manager is not that friendly and doesn't listen to guests requests (like charging in COP instead of USD). Her attitude was a big disappointment in such a friendly country.
Stayed 4 nights in Mar 2019

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
In general the staff provides good customer service. The hotel is clean, but needs some improvements in the following: Kitchen staff must use kitchen gloves during preparation and serving breakfast. The rooms with Kitchenet needs to have kitchen towels. The penthouse apartment does not have hot water to shower. The penthouse apartment restroom does not have odors ventilation.
Stayed 6 nights in Feb 2019

6/10 Okay

Verified traveller

Stayed 6 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Clean and next to many shopping stores. We had a good time in Bogota.
Stayed 3 nights in Jan 2019
Response from Maria on Feb 6, 2019
Muchas gracias por tu respuesta.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The size of the Apartment its location I have nothing more
Stayed 6 nights in Jan 2019
Response from Maria on Feb 6, 2019
Muchas gracias por tu respuesta.

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family friendly apartment
Great option for a good price when staying with family. It is essentially a one bedroom apartment in a very good zone. Perfect for the price.
Stayed 2 nights in Dec 2018
Response from Maria Camila on Feb 6, 2019
Muchas gracias por tu respuesta

4/10 Poor

Verified traveller

Stayed 10 nights in Dec 2018
Response from Maria on Feb 6, 2019
Muchas gracias por tu repuesta.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2018
Response from MARIA CAMILA on Dec 12, 2018
mchas gracias

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It could be better if staff improve communication.
Stayed 6 nights in Aug 2018

10/10 Excellent

Alberto, Ontario, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff is excellent. I spent two weeks with my family. The staff makes you feel at home. They are very helpful to any request and very friendly. The breakfast is very good and the cooks excellent. Special thanks to John in the hotel reception, Sra. Ana, and David, Yully, Paula for the amazing breakfast and talks.
Stayed 15 nights in Aug 2018
Response from maria camila on Sep 14, 2018
GRACIAS POR TU COMENTARIO. FUE UN PLACER ATENDERTE. TE ESPERAMOS PRONTO

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed here for 10 days while we adopted our son. The hotel is in walking distance to Unicentro mall which has a grocery store and tons of stores, restaurants and food court. It is in walking distance to many restaurants as well. Staff is friendly. Breakfast was sufficient. No heat (which is common in Bogota) so nights were a bit chilly. We are hoping to stay there again when we go back. We felt very safe.
Stayed 10 nights in Jul 2018
Response from maria camila on Sep 14, 2018
GRACIAS POR TU COMENTARIO. FUE UN PLACER ATENDERTE.