Fishing

Reviews of McKenzie River Mountain Resort

3 out of 5
McKenzie River Mountain Resort
51668 Blue River Drive, Blue River, OR

Reviews

8.0

Very good

Rating 10 - Excellent. 50 out of 107 reviews" "
Rating 8 - Good. 30 out of 107 reviews" "
Rating 6 - Okay. 13 out of 107 reviews" "
Rating 4 - Poor. 7 out of 107 reviews" "
Rating 2 - Terrible. 7 out of 107 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Navid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay.
Loved the cabin. Mike was very friendly and helpful!
Stayed 2 nights in Sep 2020

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Tasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for Families
Absolutely LOVED staying here. The staff was super friendly & helpful even before we arrived. The grounds was peaceful. The beds were super comfortable. Perfect for families. We look forward to staying here again.
Stayed 2 nights in Aug 2020
Response from Chris on Aug 6, 2020
We really appreciate you staying with us! Thanks for the review!!! It means a lot to us!

10/10 Excellent

Vincentius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant short stay close to beatiful surroundings
We had a pleasant stay for 2 nights. Eating options were limited, but coffee and breakfast at coffee trailer were very good.
Stayed 2 nights in Jul 2020
Response from Chris on Aug 1, 2020
Thanks for staying with us!! We really appreciate it!

8/10 Good

Conner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Chris on Aug 1, 2020
Thanks for staying with us!! We really appreciate it!

10/10 Excellent

Jen, Klamath Falls

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and customer service was great! Will stay again!
Stayed 4 nights in Jul 2020
Response from Chris on Jul 21, 2020
Thanks Jen!

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a nice little spot to rest at after a few long days on the road. Their customer service was excellent and they called before I checked in to let me know their procedure. Upon check in, the lady (I didn’t catch her name) gave us a free upgrade to a room with a king bed. It was quiet and peaceful - just what we needed.
Stayed 1 night in Jul 2020
Response from Chris on Jul 21, 2020
Thanks for staying with us!

8/10 Good

Eric

Travelled with family
Liked: Staff & service
simple place to stash gear and go adventure.
This is a place to use for your adventures outside! I don’t know what the rest of the rooms or conditions are but our room was a little dank and musty. It was good sized and price well. It sat below other rooms with lifeless insulation. We had people tramping back and forth both nights really loudly. Chris and Mike were excellent hosts. I would stay again. I warn people only because they hold high expectations, this is not a Hilton. I works for rest and recharging.
Stayed 2 nights in Jul 2020
Response from Chris on Jul 21, 2020
Thanks for staying with us. We appreciate your feedback. We'll look for ways to address the sounds from above.

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable room
Due to covid-19, we didn't see much and the restaurant wasn't open, but we stayed in the bunkhouse and had the place to ourselves. Unfortunately, there is some road noise, so bring your earplugs. We just needed a place to stay after a day of hiking and before another day of hiking.
Stayed 1 night in Jul 2020
Response from Chris on Jul 21, 2020
We appreciate your business, it means a lot to us.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful. In room (fake) fire place. Comfortable bed, roomy. Very helpful staff!
Stayed 1 night in Jun 2020
Response from Chris on Jul 21, 2020
Thanks for leaving the nice review! We appreciate your business, it means a lot to us.

10/10 Excellent

Adriel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very easy and comfortable.
Stayed 1 night in Jun 2020
Response from Chris on Jun 30, 2020
Thanks - we really appreciate the positive feedback. Thanks for staying with us. As a small business, it really means a lot to us.

10/10 Excellent

Michelle, Estacada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great brought us a big pile of fire wood for the fire pit. Great place for a quiet little getaway. Clean a very spacious cabin.
Stayed 1 night in Jun 2020
Response from Chris on Jun 30, 2020
Thanks for staying with us, as a small business, we really appreciate it.

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect comfortable place to stay.
I love the outdoors, exploring the forest from sun up to sun down, but am at the point in my life I need to sleep in a bed and have indoor plumbing every night. So camping is not something I want to do. Finding this place was a blessing, I booked the french country cabin for my son and I for a little kayaking get away to celebrate his birthday. Advertised as cabins, but they are definitely houses, cute, cozy and comfortable. We stayed 2 nights and it was centrally located that we able to spend a whole day kayaking on clear lake, as well as see Sahalie, koosah and Upper/lower proxy falls, explore some cool lava fields, as well as a quick trip into springfield to check out the simpsons art. Front desk at check in was very helpful, recommended proxy falls to us which I wouldnt of known about otherwise and am super grateful they did, it was an amazing hike. This trip was only my son and I, but I am fully planning to return again with my whole family as soon as possible because there. Was just so much more we didnt get to see.
Stayed 2 nights in Jun 2020
Response from Chris on Jun 30, 2020
Thanks for leaving such great feedback. We really appreciate it. So glad you stayed with us!! :-)

10/10 Excellent

Jonathan, Corpus Christi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just waking up to coffee in the morning looking at the beautiful site of nature. Plus the smell of pine once your outside its perfect. Fresh air :) Bunk rooms were great and had plenty of space. Staff was definatley kind to talk to and answered all my questions.
Stayed 5 nights in Jun 2020
Response from Chris on Jun 18, 2020
Thanks for leaving a review! Our team enjoyed having you stay with us!

10/10 Excellent

Stephanie, Roseburg

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing little gem of a place. The cottage a prime spot to explore in the woods and just relax in a space of elemental bliss. Blue Pool, Terwilliger and Belknap Hot Springs all close by. The beds, room sizes, cleanliness, parking, backyard fire pit, amenities, ie. local Indigo Cafe and Medicine/CBD shop, Market, park, river walk and space was all very comfortable and welcoming within block radius.
Stayed 4 nights in Jun 2020
Response from Chris on Jun 18, 2020
Thanks for staying with us - we really appreciate you and the kind words you left here.

6/10 Okay

Deanna

Travelled with family
Liked: Staff & service, property conditions & facilities
Historic ranger house needs plumbing fixed
Great house, only problem is that the hotvwater in the shower did not stay hot. It was hot long enough to get the shampoo in your hair then went to ice cold. Then it went back to hot by the time you got the shampoo out and you started soaping up and washing then went to cold again.
Stayed 1 night in Jun 2020
Response from Chris on Jun 8, 2020
Thanks for letting us know - we go t a plumber out to replace the water heater.

10/10 Excellent

Jen, Klamath Falls

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and property are always amazing! Enjoy staying there weekly!!
Stayed 2 nights in May 2020
Response from Chris on Jun 8, 2020
Thanks!!! We appreciate the review. Thank you for staying with us

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020
Response from Chris on Jun 8, 2020
Thank you for staying with us!

10/10 Excellent

Morgan

Stayed 1 night in May 2020
Response from Chris on Jun 8, 2020
Thank you for staying with us! We appreciate it!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2020
Response from Chris on Jun 8, 2020
Thanks for staying with us! Our staff and I really appreciate your business.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to a couple fishing rivers,manager very nice and accommodating
Stayed 3 nights in Apr 2020
Response from Chris on Jun 8, 2020
Thanks - I'm glad I could help you! :-)

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its secluded and beautiful will come back for vacation and not just business... recommending to friends.
Stayed 1 night in Mar 2020
Response from Chris on Mar 18, 2020
Thanks for staying with us - we really appreciate it.

6/10 Okay

Alisa

Meh, but they allow dogs soooo
The "cabin" was very spacious and the staff at check in were great. The pellet stove in the cabin didn't work and it took several hours to warm up using the electric heat. The cable only worked the first night of ourcsty abd when we called we weren't really giver a solution. It came back on just before we left. The sheets has various crumbs and debris on them. They were low quality sheets so the corners kept coming off the bed. I'm a little grossed out touching bare mattress with no mattress cover when I was trying to sleep. The decor and furnishing could use some updating. It's not that it was "rustic". I love a rustic cabin. It was more like 1970s/80s decor that never got an update.
Stayed 2 nights in Mar 2020
Response from Chris on Mar 18, 2020
I appreciate your comments. It's never good to hear that we let a guest down. I will continue to work with the cleaning staff to do a better job - cleanliness is a big priority for us.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Quiet, property needs updated incomplete kitchen utensils
Stayed 2 nights in Feb 2020
Response from Chris on Mar 18, 2020
We'll check on those for future guests.

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service
Basic but nice and clean place for one or two nights.
Stayed 1 night in Feb 2020
Response from Chris on Mar 18, 2020
thanks for staying with us.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Chris on Feb 15, 2020
Thanks for leaving your feedback. We work very hard to provide a positive guest experience. Please contact us directly and share how we could have made your stay better.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place . Loved the area . Great places to walk around.
Stayed 1 night in Jan 2020
Response from Chris on Feb 15, 2020
Thanks for staying with us! We really appreciate it.

10/10 Excellent

Kulwinder, Seattle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really clean and staff was really helpful. Check in process was really fast and easy. Internet was good a well, parking next to room and also 20 minutes away from the hot springs.
Stayed 1 night in Dec 2019
Response from Chris on Jan 13, 2020
Thanks for staying with us. We really appreciate it and as always we love to hear we did a good job - so thank you for the review. I'll share it with the staff!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Chris on Jan 3, 2020
Thanks for staying with us!

8/10 Good

Krystal, Portland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice Holiday in the Cascade mountains in Oregon. Staying at the McKenzie River Mountain Resort was very pleasant and comfortable.
Stayed 1 night in Dec 2019
Response from Chris on Jan 3, 2020
Thanks for staying with us. We really appreciate it!

6/10 Okay

Bonnie

Christmas vacation
It was ok, not what I was expecting.
Stayed 2 nights in Dec 2019
Response from Chris on Jan 13, 2020
Your expectations were not met, I am sorry we let you down. Please reach out and let us know more details about how we could have done better. Your input is very important to us. We are always striving to improve.

4/10 Poor

Verified traveller

Liked: Amenities
Disliked: Cleanliness
Stayed 2 nights in Nov 2019
Response from Chris on Jan 13, 2020
Your expectations were not met, I am sorry we let you down. Please reach out and let us know more details about how we could have done better. Your input is very important to us. We are always striving to improve.

10/10 Excellent

Jake

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Chris on Nov 12, 2019
Thanks!!!!

10/10 Excellent

Spencer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE reveiw
Great management, clean and confy rooms and cabins. This place was great! I will definitely be staying again.
Stayed 2 nights in Nov 2019
Response from Chris on Nov 4, 2019
We'd love to have you back! Thanks for choosing to stay with us!

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Chris on Nov 4, 2019
Thanks for rating us!!!

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2019
Response from Chris on Nov 4, 2019
So glad you enjoyed your stay with us!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and scenic area.room is very clean, a lot of bike paths.
Stayed 1 night in Sep 2019
Response from Chris on Nov 4, 2019
Thanks!!

10/10 Excellent

Josh, Portland, OR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff (Tina) was amazing! She offered us an upgrade at a very reasonable rate and gave us a tour of all of the rooms available. They have just replaced the mattresses and pillows and we both slept amazing! The resort is very peaceful and relaxing. We cannot wait to stay there again in the future!
Stayed 1 night in Sep 2019
Response from Chris on Sep 15, 2019
Josh - we appreciate you staying with us. Tina is amazing and I am glad she was able to take care of you. We'll look forward to your return visit!

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019
Response from Chris on Sep 15, 2019
Thank you for staying with us!

2/10 Terrible

Gary

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room had no bathroom or television. Shared bathroom in hallway. To be honest this place is probably for backpackers just passing through.
Stayed 1 night in Sep 2019
Response from Chris on Sep 15, 2019
I'm sorry this did not meet your expectations. We have vacation homes, hotel rooms and bunk rooms. You folks booked one of our bunk rooms which is a budget room, advertised with shared bathrooms off the hall and no TV - great for back packers and those who want a comfy bed and warm shower at a super low rate. Unfortunately we did not have any open hotel rooms that night or I would have given you the opportunity to upgrade. I did offer to give you a full refund, so you could find something that would be more to your liking.

10/10 Excellent

Shawn

Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I couldn't say, we never made it to the lodge. My wife was 26 weeks pregnant on the 21st of August, the day we were due to check in & she started bleeding heavily & having complications with the pregnancy. I had to take her to get care & we missed our days at the lodge. It told me NO REFUND but I had the refund insurance, I don't know what to do.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The location is amazing, and the staff is very kind and accommodating.
Stayed 1 night in Aug 2019
Response from Chris on Sep 6, 2019
Thank you!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cabin 4
Stayed for a shuttle to mckenzie River trail. Hospitality was great got upgraded to a cabin.
Stayed 2 nights in Aug 2019
Response from Chris on Sep 6, 2019
Thanks, we really appreciate you letting us serve you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Chris on Sep 6, 2019
Thank you!!

8/10 Good

AT, Portland

Travelled with partner
Liked: Cleanliness
Unique property, big rooms and bathrooms with appropriate amenities. Short front desk hours and some wear and tear on the property that should be fixed. Overall not bad though.
Stayed 2 nights in Aug 2019
Response from Chris on Sep 6, 2019
Thanks for staying with us. We are constantly pushing things forward.

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Quiet Stay
We really enjoyed our stay at the McKenzie River Resort. Very private and quiet. Met some very nice people there.
Stayed 2 nights in Aug 2019
Response from Chris on Aug 21, 2019
Thanks for staying with us!

4/10 Poor

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
The property was very outdated and kind of creepy, no one was in the reception area, the room was TINY, the wi-fi was terrible/non-existent.
Stayed 1 night in Aug 2019
Response from Chris on Aug 17, 2019
I'm sorry you did not enjoy your stay. We are a small property with 7 rooms and 5 cabins - as such there is rarely anyone at the front desk. As the inn keeper, I'm usually busy cleaning, doing laundry, groundskeeping or caring for other guests. We have a phone a the front desk with my cell number (or another steam member on duty) for immediate service. As for the room, I think you are referring to our economy bunkhouse lodging. This is a basic budget room. As Expedia doesn't let us have word descriptions of the space, I have been actively uploading new images (I added more today) so you and other guests have better expectations of their room choices. I am hopeful that this would have solved some of your issues by making it clearer what the space was about. Our Hotel/Lodge rooms and our vacation homes offer higher levels of comfort and amenities all all levels. As for the Internet, unfortunately, after the last winter storm in March, it devastated the power and phone lines coming up river. Service has been intermittent ever since from the only internet provider in our area, and a huge frustration for all of us. Fortunately we have a second provider starting in the next couple months and will have dual access to the internet which should help reliability. Please contact us directly to share more about your experience so we can continue to improve.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I had misguided expectations for my stay. For the cost of the bunk room it was as i should have expected.
Stayed 1 night in Aug 2019
Response from Chris on Aug 11, 2019
I’m sorry you were not happy with your room. Is there something we could have done to improve your stay or to have avoided your disappointment?