Blue Carpet

There were signs of damp in the room where the wallpaper was peeling on the ceiling. We asked for a fan and were told it would be dropped in the room but it didn't arrive. The choices for gluten free food were poor, and I observed the staff using the same tongs to distribute all food from the oven, causing guaranteed cross contamination which could have been avoided. It was also disappointing that the upgraded spa access could only be used until 11am. We were also woken by screaming when another guest managed to gain access into the wrong room at 7am.