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Reviews of Dersley Manor

5 out of 5
Dersley Manor
4 Deale Rd, Bayswater, Bloemfontein, Free State

Reviews

8.6

Excellent

Rating 10 - Excellent. 17 out of 26 reviews" "
Rating 8 - Good. 5 out of 26 reviews" "
Rating 6 - Okay. 0 out of 26 reviews" "
Rating 4 - Poor. 3 out of 26 reviews" "
Rating 2 - Terrible. 1 out of 26 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Property conditions & facilities

Reviews

4/10 Poor

MAX C K

Disliked: Property conditions & facilities, room comfort
Bed and bathroom in one cramped room with insufficient hot water cannot be regarded as luxury accommodation.
Response from Johan on Jun 18, 2016
Good day Max we will have a look at the room you stayed in if there was any problems with the geyser.

8/10 Good

Theo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

joseph, nakskov

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
great stay we got upgraded our room free

10/10 Excellent

Peter, Boksburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
just passing through

8/10 Good

Heino, Saskatoon, SK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite alright
Great stay. Friendly service. Nice room. No door to the bathroom - just a curtain, which took some getting used to.

2/10 Terrible

Simon, Joburg

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dusty, Noisy and definitely not 5 star
Bed & Linen were good and clean and crisp, however Pillows inner & Duvet Inner, you could smell had not been cleaned in a while. They had a very musty smell and the room gave my wife and I extreme sinus. The Aircon was not working properly and undersized for the room as we were told not to put it below 20. Room has no windows, other than in the bathoom. The A/C has a bright blue light that lights up your room at night so bright that you can't sleep. No water available in the room at night, so we had to walk to their water cooler down the passage. (The water tasted terrible, and was definitely not filtered or mineral) There is no bathroom door, but a curtain that doesn't close properly between the bedroom and bathroom. The towels and shower and bath are all good, however the cheap soaps that they supply smells terrible and chemical. (Why not use Charlotte Rhys or something similar if your a 5star hotel) Doors/ windows are not soundproof & when other guests came in late at night we were woken up. We had a sleepless night, sneezing and runny noses from the dust. The light that the cheap Aircon gave off was unacceptable, no mineral water available in the rooms. No phone in room, no one at reception to help late at night! The paper thin doors & windows doesn't help at all either and just made our stay even worse. The outside parking and entrance areas are absolutely terrible, I would not rate this part even 1star. The lounge area is also shocking. However the dining area is ok.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A friendly yet professionally run establishment.
A friendly talkative young man welcomed us and showed us to our room. We stayed in Zhivago. The amenities were all up to scratch, room and bathroom clean. Lovely mattress, soft sheets and thick towels. Great breakfast.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Treat yourselves
The Guest house was a surprise, as I was expecting to see a hotel. I was unaware of the whereabouts in Bloemfontein and my GPS took me to an unfamiliar place about 4 km out of my usual destination. But at my arrival I was welcomed by a very pleasant receptionist who opened the gate for me to reveal the main building paced within a manicured and tranquil garden. The Manor has an aristocratic feel of a bygone era exhibiting details of nostalgia and culture. The photos displayed in the Internet give the impression of luxury, and this is what it is. Whatever the purpose of visiting Bloemfontein is, let yourselves be spoiled by the friendly personnel and the delightful ambiance of the Manor.

10/10 Excellent

Michelle, Durban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy stay at Dersley
Great welcome, wonderful service, comfortable bed & pillows! Lovely stay. Will definitely visit again.

10/10 Excellent

Mic, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay in a first-class establishment
The Dersley was a fabulous experience. The staff were wonderfully friendly and helpful, the facilities were excellent, and I thoroughly enjoyed the hotel theme. 5 stars all the way.

10/10 Excellent

RAVINDREN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

J, Oklahoma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
We booked a room and didnt see that they close the lobby door at 10 at night. We showed up at 1:30 in the morning and the gates we locked. So we called the what I think was the owners number and he answered; got out of bed and checked us in with a smile. Great experience will go there again if ever in the area again.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Over night.
Old property over decorated in a mix of styles in a difficult location. Warm welcome.

10/10 Excellent

Joanne, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fanatasic
This was our second stay and was as enjoyable as the first. This is will definitely be my first choice for future visits to Bloemfontein. Staff were very friendly and helpful. The room was very comfortable and always very clean. I very good breakfast with lots of choice. A very relaxed place to stay

10/10 Excellent

Marc LB, gauteng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bloemfontein delight
As a rule we do not stay at guest houses. However adversely Manor has changed my mind about that. The staff are friendly, willing to help and breakfast is ordered as needed. Great stay would recommend it and would return.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jo, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
This is a great place to stay. The staff were always very friendly and helpful. The room was a very good size, loved the themed rooms ( we stayed in Gone with the Wind). The breakfast was very good with an excellent choice and in a lovely dining room. A very relaxing place to stay.

10/10 Excellent

Erwin, St. Gallen, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Fair Lady
Everything was fantastic except the WIFI signal was weak and the connection broke up from time to time.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Something different. Worth a try.
A friendly welcome. Comfortable stay in fun-themed rooms. Breakfast and bathroom could do with a revamp. Recommended.

10/10 Excellent

Richard, Basingstoke UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lavish
The place offers a lavish style with fun. The breakfast is excellent, served in a beautiful dining room. Unusually for our experience in SA the wifi was good at the hotel, especially in the conservatory area. Staff werevery helpful. Theplace is very well located - a lovely area.

10/10 Excellent

LIZ, AMANZIMTOTI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SECONDT TIME ....AWESOME....
IT WAS AWESOME.. THE PEOPLE ARE FRIENDLY AND SO HELPFUL.. YOU REALY GET TREATED LIKE A KING... IT WAS OUR SECOND TIME... AND NOT OUR LAST.. ITS SO AWESOME BECAUSE THEY ACCOMODATE YOU WITH A PET... REALLY RECOMMEND THIS PLACE TO ALL..

10/10 Excellent

VAN DER LINDE, KZN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AWESOME ALLROUND
SERVICE AWESOME... STAFF VERY HELPFULL AND FRIENDLY...PET FRIENDLY....WILL BE BACK AND RECCOMEND DERSLEY MANOR TO ALL MY FRIENDS AND FAMILY..

10/10 Excellent

Bob, Cheltenham UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Base to Explore Bloemfontain
From the moment we arrived we received exceptional service not only for the accommodation but sightseeing and eating opportunities. The breakfast choice and surroundings were excellent. The room was excellent and significantly better than many hotels we have stayed. As a base for exploring Bloemfontain and the local area I would have no difficulty in recommending to all our friends.

10/10 Excellent

Sambashni Govender, Johannesburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service Excellence!
It was wonderful! The facilities were fantastic. Exactly what you see on their webpage. The service and hospitality was excellent. So rare these days. It is very homely and flexible. Always ready to please. They will certainly be my choice of accomodation when I am in Bloemfontein for business and will recommend them to anyone who is palnning to travel to Bloemfontein. Well done. You deserve the 5 star rating.
Response from Johan on Jun 7, 2014
Good day Sir Thank you so much for your kind words, it was such a pleasure to have you with us and can't wait to host you again at Dersley Manor.

4/10 Poor

Claus

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2018
Response from xander on Nov 9, 2018
Sorry we did not meet your expectations. After check in you were unhappy, we tried our best to sort out the small problems you had as we always try to make sure every guest is happy. We offered you a free upgrade to our best suite as well with extras.

10/10 Excellent

joseph, nakskov

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
old english stile
great place we got upgraded room for free
Response from Johan on Jun 18, 2016
Glad you enjoyed your stay with us. looking forward hosting you again soon