Find hotels near Blacks in Flight Mural, St. Louis from CA $102

"clean room"

"The breakfast and the room were fine, but the cleaning staff left us with completely empty shampoo and body wash dispensers in the shower, and even the hand soap for the sink was completely empty when we got there. Not even a plain bar of soap could be found. It was late when we got there, and we were so tired from traveling all day that we went right to bed. The staff did absolutely nothing to make sure we had a stocked room, and didn’t even ask us how our stay was when we checked out early the next morning. We probably didn’t smell too good, since we didn’t have any soap for our morning shower, so it’s even worse that they didn’t even ask if everything was ok. While I was checking out, I hesitated after he said good day to me, then I waited another few seconds to see if the man at the desk was going to ask me how our stay was, but when he didn’t I just bid him a good day and walked out. We will not be returning to Crown Plaza St Louis Airport on our future travels through St Louis (which is often)"

"The room was very clean and the staff were kind and helpful."

"We stayed for one night for an early flight out the next day. The staff was so nice and friendly. The airport shuttle was great, and I loved that we could leave our car on their property for a fee. The shuttle picked us back up from the airport when we returned. We would definitely stay here again!"

"Hotel is next to the highway and the airport, so not a pretty area but noise was not a problem"

"The hotel had very thin walls. I got locked out of my room because the battery on the door went dead. The staff didn't know where the master key was. The bed was supposed to be a queen. It was little more than a roll away bed. The shuttle was confusing at airport pick up. There is a van for multiple hotels, but the shuttle driver did not share this important detail. Never again will i stay here"

"Really appreciated the airport shuttle. "

"Love this hotel! Very convenient and modern!"

"Was told at check in that room was ready and when we got to the room the TVs were on at max volume, beds were not cleaned or made, no bags in trash cans, and there was used bar soap on each sink. Staff did not seem like it was a big deal and seemed irritated that I requested it to be fixed and said I would need to wait at least an hour. This was the worst experience I’ve had at a embassy suite hotel ever."