Title: Premier Inn Birmingham Nec/Airport - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Premier Inn Birmingham Nec/Airport Hotel in Birmingham with a 24-hour front desk and a restaurant ![International cuisine](https://images.trvl-media.com/lodging/5000000/4030000/4027800/4027729/08dc6186.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Room amenity](https://images.trvl-media.com/lodging/5000000/4030000/4027800/4027729/1073c420.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/5000000/4030000/4027800/4027729/422d20b1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Double Room, Accessible Bathtub](https://images.trvl-media.com/lodging/5000000/4030000/4027800/4027729/690084f2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/5000000/4030000/4027800/4027729/dcf781cd.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Premier Inn Birmingham NEC/Airport is a practical base for exhibition center visitors. It offers in-room WiFi, a restaurant, a bar, a helpful 24-hour front desk, and luggage storage service. 8.6 Excellent ## Popular amenities - Breakfast available - 24/7 front desk - Parking available - Free WiFi - Restaurant ## Room options ### Check availability for these dates Tonight [Nov. 19 - Nov. 20](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=4027729&PinnedHotelID=4027729&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=4027729&PinnedHotelID=4027729&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 20 - Nov. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=4027729&PinnedHotelID=4027729&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=4027729&PinnedHotelID=4027729&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=4027729&PinnedHotelID=4027729&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=4027729&PinnedHotelID=4027729&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=4027729&PinnedHotelID=4027729&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=4027729&PinnedHotelID=4027729&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ![Standard Double Room](https://images.trvl-media.com/lodging/5000000/4030000/4027800/4027729/ed7be962.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Heating TV Hair dryer Private bathroom Shower/tub combination Electric kettle Laptop workspace Desk - 215 sq ft - Sleeps 2 - 1 Double Bed ![Family Quadruple Room](https://images.trvl-media.com/lodging/5000000/4030000/4027800/4027729/1d88ffba.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Quadruple Room ### Highlights Heating TV Hair dryer Private bathroom Shower/tub combination Electric kettle Laptop workspace Desk - 215 sq ft - Sleeps 4 - 1 Double Bed and 2 Twin Beds ![Family Triple Room](https://images.trvl-media.com/lodging/5000000/4030000/4027800/4027729/062c8892.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Triple Room ### Highlights Heating TV Hair dryer Private bathroom Shower/tub combination Electric kettle Laptop workspace Desk - 215 sq ft - Sleeps 3 - 1 Double Bed and 1 Twin Bed ![Standard Double Room, Accessible Bathtub](https://images.trvl-media.com/lodging/5000000/4030000/4027800/4027729/690084f2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, Accessible Bathtub ### Highlights Heating TV Hair dryer Private bathroom Shower/tub combination Electric kettle Laptop workspace Desk - 215 sq ft - Sleeps 2 - 1 Double Bed ![Superior Double Room](https://images.trvl-media.com/lodging/5000000/4030000/4027800/4027729/w5755h3840x5y0-0efb8845.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room ### Highlights Heating Mini-fridge TV Private bathroom Hair dryer Electric kettle Free bottled water Laptop workspace - 215 sq ft - Sleeps 2 - 1 King Bed ![Standard Double Room, Roll-in Shower](https://images.trvl-media.com/lodging/5000000/4030000/4027800/4027729/33ff27d2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, Roll-in Shower ### Highlights Heating Mini-fridge TV Heating Private bathroom Hair dryer Electric kettle Free bottled water - 216 sq ft - Sleeps 2 - 1 King Bed ## You may also like Ad ![Indoor pool, open 6:00 AM to 10:00 PM, lifeguards on site](https://images.trvl-media.com/lodging/1000000/440000/436300/436233/ee4aad66.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Birmingham Metropole Marston Green - Pool - Hot tub - Pet-friendly - Kids pool 7.8 Good 1,005 reviews CA $125 CA $151 total includes taxes & fees Dec 14 - Dec 15 [](https://www.expedia.ca/Birmingham-Hotels-Hilton-Birmingham-Metropole.h436233.Hotel-Information?chkin=2025-12-14&chkout=2025-12-15&rm1=a2®ionId=6023342&destination=Birmingham (and vicinity)&destType=MARKET&latLong=52.478271,-1.89513&searchId=edbde30c-606d-4461-80de-86f6c390cdb7&top_cur=CAD) Ad ![Family Room, 1 Queen Bed](https://images.trvl-media.com/lodging/26000000/25180000/25178400/25178330/e219716c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn Birmingham Airport Marston Green - Free WiFi - Restaurant - Air conditioning - Gym 9.0 Wonderful 1,012 reviews CA $127 CA $152 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Birmingham-Hotels-Hilton-Garden-Inn-Birmingham-Airport.h25178330.Hotel-Information?chkin=2025-11-23&chkout=2025-11-24&rm1=a2®ionId=6023342&destination=Birmingham (and vicinity)&destType=MARKET&latLong=52.478271,-1.89513&searchId=edbde30c-606d-4461-80de-86f6c390cdb7&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/7000000/6180000/6172700/6172621/0c0cc753.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### ibis budget Birmingham Centre Birmingham City Centre - Pet-friendly - Free WiFi - Air conditioning - Breakfast available 7.4 Good 1,343 reviews CA $59 CA $70 total includes taxes & fees Dec 15 - Dec 16 [](https://www.expedia.ca/Birmingham-Hotels-Ibis-Budget-Birmingham-Centre.h6172621.Hotel-Information?chkin=2025-12-15&chkout=2025-12-16&rm1=a2®ionId=6023342&destination=Birmingham (and vicinity)&destType=MARKET&latLong=52.478271,-1.89513&searchId=edbde30c-606d-4461-80de-86f6c390cdb7&top_cur=CAD) Ad ![Daily full breakfast (GBP 15 per person)](https://images.trvl-media.com/lodging/98000000/97240000/97234700/97234604/6f3ef1c0.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Indigo Coventry by IHG Coventry - 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Breakfast included - Parking included - Free WiFi - Restaurant 8.6 Excellent 1,000 reviews CA $74 CA $88 total includes taxes & fees Dec 12 - Dec 13 [](https://www.expedia.ca/Birmingham-Hotels-Holiday-Inn-Express-Walsall-M6J10.h1823679.Hotel-Information?chkin=2025-12-12&chkout=2025-12-13&rm1=a2®ionId=6023342&destination=Birmingham (and vicinity)&destType=MARKET&latLong=52.478271,-1.89513&searchId=edbde30c-606d-4461-80de-86f6c390cdb7&top_cur=CAD) Ad ![Lobby](https://images.trvl-media.com/lodging/6000000/5980000/5977500/5977476/7e4e94e7.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton by Hilton Birmingham Jewellery Quarter Birmingham City Centre - Breakfast included - Pet-friendly - Free WiFi - Air conditioning 8.2 Very good 1,007 reviews CA $77 CA $93 total includes taxes & fees Dec 14 - Dec 15 [](https://www.expedia.ca/Birmingham-Hotels-Hampton-By-Hilton-Birmingham-Jewellery-Quarter.h5977476.Hotel-Information?chkin=2025-12-14&chkout=2025-12-15&rm1=a2®ionId=6023342&destination=Birmingham (and vicinity)&destType=MARKET&latLong=52.478271,-1.89513&searchId=edbde30c-606d-4461-80de-86f6c390cdb7&top_cur=CAD) Ad ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/1800/1772/33e27ff3.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Birmingham City Centre by IHG Birmingham City Centre - 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Pet-friendly - Free WiFi - Restaurant - Breakfast available 8.0 Very good 955 reviews CA $95 CA $114 total includes taxes & fees Dec 4 - Dec 5 [](https://www.expedia.ca/Birmingham-Hotels-Ibis-Coventry-Centre.h551405.Hotel-Information?chkin=2025-12-4&chkout=2025-12-5&rm1=a2®ionId=6023342&destination=Birmingham (and vicinity)&destType=MARKET&latLong=52.478271,-1.89513&searchId=edbde30c-606d-4461-80de-86f6c390cdb7&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBirmingham-Hotels-Premier-Inn-Birmingham-NECAirport.h4027729.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBirmingham-Hotels-Premier-Inn-Birmingham-NECAirport.h4027729.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C52.46052%2C-1.72239&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=QrPaxYpL4aMVhrEz9gwEV7p2NTo=) Off Bickenhill Parkway, National Exhibition Centre, Birmingham, England, B40 1QA #### What's nearby - Birmingham Business Park - 1 min walk - 0.2 km - National Exhibition Centre - 12 min walk - 1.1 km - bp pulse LIVE - 3 min drive - 2.4 km - Resorts World Birmingham - 3 min drive - 2.7 km - The Vox Conference Centre - 3 min drive - 2.7 km #### Getting around - Air Rail Link Tram Stop - 4 min drive - Birmingham International Station - 5 min drive - Birmingham Airport (BHX) - 6 min drive #### Restaurants - ‪Caffè Nero - ‬4 min drive - ‪The Piazza (Wetherspoon) - ‬5 min drive - ‪Starbucks - ‬5 min drive - ‪Wetherspoon - ‬6 min drive - ‪Starbucks - ‬18 min walk ## About this property ### Premier Inn Birmingham Nec/Airport Hotel near National Exhibition Centre Close to Resorts World Birmingham, Premier Inn Birmingham Nec/Airport provides amenities like a restaurant. Stay connected with free WiFi in public areas. Other perks include: - Buffet breakfast (surcharge), self parking (surcharge), and express check-out - An elevator, luggage storage, and smoke-free premises - A 24-hour front desk ## Similar properties ![Free daily buffet breakfast](https://images.trvl-media.com/lodging/1000000/440000/433900/433872/713f25bc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Birmingham Airport NEC by IHG Marston Green - Breakfast included - Pet-friendly - Free WiFi - Restaurant 8.4 Very good 1,002 reviews CA $86 CA $103 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=433872&PinnedHotelID=433872&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/3000000/2490000/2489300/2489218/eae9ba64.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Styles Birmingham NEC and Airport Marston Green - Pet-friendly - Free WiFi - Restaurant - Gym 8.4 Very good 1,000 reviews CA $104 CA $125 total includes taxes & fees Dec 7 - 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A restaurant ### Restaurants on site - The Social ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Housekeeping (on request) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Front entrance ramp - Handrails in hallways - Handrails in stairways - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 4 floors - Built in 2001 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 12:00 AM Minimum check-in age: 16 ### Check-out Check-out before 12:00 PM Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Children up to the age of 15 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately GBP 10.99 per person - Uncovered self parking fee: GBP 15 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old This property accepts credit cards; cash is not accepted Mobile payment options include: Google Pay and Apple Pay ### We should mention This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Birmingham NEC/Airport Premier Inn Premier Inn Birmingham NEC/Airport Premier Inn Hotel Birmingham NEC/Airport Premier Inn Birmingham Nec/Airport Hotel Birmingham Premier Inn Birmingham NEC/Airport Hotel Premier Inn NEC/Airport Hotel Premier Inn NEC/Airport Premier Birmingham Nec Airport Premier Inn Birmingham NEC/Airport Hotel Premier Inn Birmingham NEC/Airport Birmingham Premier Inn Birmingham NEC/Airport Hotel Birmingham ## Frequently asked questions ### Is Premier Inn Birmingham Nec/Airport pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Premier Inn Birmingham Nec/Airport? > As of Nov 19, 2025, prices found for a 1-night stay for 2 adults at Premier Inn Birmingham Nec/Airport on Dec 1, 2025 start from CA $79.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Birmingham-Hotels-Premier-Inn-Birmingham-NECAirport.h4027729.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking? > Self parking is available for GBP 15 per day. ### What time is check-in at Premier Inn Birmingham Nec/Airport? > Check-in start time: 3:00 PM; Check-in end time: 12:00 AM. ### What time is check-out at Premier Inn Birmingham Nec/Airport? > Check-out is at 12:00 PM. ### Where is Premier Inn Birmingham Nec/Airport located? > Located in Marston Green, this hotel is within a 15-minute walk of Birmingham Business Park and National Exhibition Centre. Pendigo Lake and bp pulse LIVE are also within 2 mi (3 km). Air Rail Link Tram Stop is 23 minutes by foot and Birmingham International Station is 23 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Premier Inn Birmingham Nec/Airport Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.0 Location ### 8.4 Staff & service ### 7.2 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 112 8 - Good 91 6 - Okay 33 4 - Poor 11 2 - Terrible 1 ### 8/10 Good #### Marco Sep 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities \* ##### Marco Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Richard Nov 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean room, not the most modern rooms but given they run at a high occupancy they were in great condition. Bathroom clean, lots of towels and hand/ body soap, only gripe was the toilet paper holder was what you would see in a public toilet. Staff - amazing, kiosks wouldn’t work upon arrival and checked everyone in swiftly. I didn’t eat on site but it was so busy I strongly recommend if you are staying pre-book. Check out was smooth, quick and again so friendly! ![. ](https://a.travel-assets.com/ugc/hotel-reviews/c9bfa38b-daa0-4637-973e-c5b656b094bf-1763149979318.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Richard Stayed 1 night in Nov 2025 ### 8/10 Good #### Manisha Jun 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything else was okay but they charged extra for parking. On expedia while booking it shows £6 for parking and they took £15 which is more than double the amount. I was so disappointed ##### Manisha Stayed 1 night in May 2025 ### 6/10 Okay #### Hoi Ka Aug 9, 2025 浴室的浴簾有一浸發霉的味道，WiFi非常差。 ##### Hoi Ka Stayed 1 night in Aug 2025 ### 8/10 Good #### Verified traveller Dec 14, 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel that did the job Good hotel, was all we needed for our stay. The only thing is make sure you book for the restaurant in the morning otherwise you could have to wait for hours to get a table! We went in at half 6 to have a table and couldn't have one until 9. ##### Verified traveller ### 10/10 Excellent #### Sheila, shrewsbury Dec 11, 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel near LG arena Nice clean room,cozy bed and a good breakfast, large bathroom. Views over he back of the hotel. Very quiet ##### Sheila ### 8/10 Good #### sonia, cornwall Dec 2, 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### nec vist been many times before aways very good only down this time was lack of staff at bar long wait no one serving pain when you want a drink while having meal ##### sonia ### 10/10 Excellent #### Sue, Norfolk Nov 27, 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Close to NEC Great clean hotel with comfy beds. Helpful friendly staff. Large restaurant with good breakfast ##### Sue ### 4/10 Poor #### Sarah, Portsmouth Nov 13, 2014 Liked: Staff & service Disliked: Property conditions & facilities #### Hotel well situated for NEC Premier Inn have a wonderful advert with Lenny Henry sleeping in the middle of very noisy places - train station, wedding reception etc - and our stay felt like that. The staff were delightful. However, the entire stay was marred by a poorly built and designed hotel. The Premier is obviously purpose built but no attention has been paid in its design to sound insulation. The guests in the room above ours stomped around for an hour from 5 in the morning. I thought it had been converted into an office they walked around so continuously. Our room was near the rubbish and recycling bins and the delivery lorries which reversed in to make their deliveries. The window was double glazed but the frame had a ventilation space and all the noise from the outside came in. We booked in for two nights but left after one. ##### Sarah ### 10/10 Excellent #### gillian, gloucester England Aug 26, 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Long walk It was a long walk to the LG arena , as no shuttle buses from hotel , a bit of a wait for food , need more staff at evening mealtime , otherwise great staff were most helpful and pleasant ##### gillian ### 8/10 Good #### Mahmood, Manchester Aug 25, 2014 Liked: Cleanliness, property conditions & facilities, room comfort #### Nice hotel to stay. An excellent hotel to stay. Some light disturbance noticed by other customers nearly 5 '0'clock in the morning. ##### Mahmood ### 6/10 Okay #### Qrops01, South West Aug 23, 2014 Disliked: Room comfort #### Poor, try Accor hotel near airport Will do our level best not to stay here again: Food is at best poor. my evening meal of pie and chips offered up chips hard enough to pierce a car tyre. The pie comprised pastry containing goo! Not sure what the meat was but there was zero texture to it. As for the room my son's 'put me up bed' was clearly knackered. He had a terrible night sleep, as we all did because every time he turned over this best squeaked for all it was worth. Clearly Premier skimped on build quality. The foot noise from the room above was awful creak, creak, creak and at times we could have joined the conversation of the occupants. We had a 1st floor room facing the entrance and late revellers didn't try to keep noise levels to a more appropriate level and the glazing was insufficient to address this problem.Breakfast was average ##### Qrops01 ### 10/10 Excellent #### Awel, oswestry Aug 17, 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### slept like a log! Good location to LG arena. Good food. Clean and comfortable. ##### Awel ### 6/10 Okay #### Verified traveller Aug 10, 2014 Liked: Cleanliness, staff & service, room comfort #### Convenient for NEC It's a Premier Inn - they're all the same; useful but bland. It was comfortable and clean, and had the facilities required. However, the promise that the 30 minutes per day free wi-fi can be used in separate sessions, rather than all in one go, was a lie. I used it for 7 minutes in the morning then switched off wi-fi, came back in the evening and was told I had used up my free time. Why say 'leave your towels on the rail if you want to re-use them'? We did not leave the towels in the bath, we left them hanging up, so they should not have been changed. Premier Inn claim to be conscious of the environment etc. and encouraging reduced use of water and power, but then ignore their own policy. The nice girl on reception I discussed this with couldn't seem to understand this. The one evening meal we had was adequate, but the service was dreadfully slow, not enough staff or kitchen facilities for the large number of people I presume. The waiter knew nothing about the limited wine offered with the meal deal, and the menu wasn't much help either. ##### Verified traveller ### 6/10 Okay #### Anne, Pembrokeshire Aug 10, 2014 Liked: Cleanliness, property conditions & facilities, room comfort #### Great hotel - big big let down on food As usual with Premier Inn the hotel bedroom was first class, but the food really let it down. The meals were not fantastic, they were too expensive and the service was appalling both in the evening and at breakfast!! Get your act together Premier Inn - bring everything about your customer's stays in your establishments up to a fantastic standard, not a half hearted attempt at competing with your competitors!!!! ##### Anne ### 4/10 Poor #### Faith, Herts Jul 30, 2014 Disliked: Staff & service #### I've had better experiences Not enough car parking! - told by attendant to park precariously on a corner, which I was not going to do as very risky. Ended up having to sit around waiting for a space. The parking meters are mis-leading: clearly states that if you have a personalised number plate, to fill spaces with "00" which I did, but it wouldn't work on numerous occasions, only to be told by attendant unless you have 7 digits, maybe if the machine said that I wouldn't have wasted my time! Not having plug sockets near the side of the bed is infuriating, because a lot of people need to charge their phones, and also use them as alarms, ended up having to manoeuvre the bed to the other side of the room. I've had better experiences. ##### Faith ### 6/10 Okay #### Verified traveller Jul 21, 2014 #### Good enough. I booked this because it was near the airport so my expectations were met. Otherwise, the A/C was insufficient and I had to open a window. The overflow from the bar sat outside chatting (loudly!) under my window until 3am, when I had to wake up from my flight. The wi-fi didn't work, which made checking in for flights challenging. The hallways were the longest hallways I have seen on four continents. ##### Verified traveller ### 8/10 Good #### Nyal, Wolverhampton Jul 11, 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent accomodation Really pleased with our room, it was extremely clean and the staff professional and friendly. Breakfast was of a very good quality although I believe tea and coffee served at your table would be an improvement. Overall very satisfied. ##### Nyal ### 10/10 Excellent #### Ken March, Aberystwyth Jul 5, 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent service , comfort, and food. ##### Ken March ### 10/10 Excellent #### Rays, Salisbury Jun 30, 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Leisure Another excellent stay at the premier inn, as always very friendly and helpful staff excellent rooms with comfy beds, food as always very good and plentiful ##### Rays ### 8/10 Good #### james, south wales Jun 30, 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very central for nec and area around birmingham We enjoyed the hotel with friendly helpful staff, with free parking, Room was comfortable with option of breakfast if needed. We were able to enjoy a drink in the lounge when we returned in the evening which was good ##### james ### 8/10 Good #### Blanca, san antonio Jun 17, 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Usefully close to the NEC. Our only disappointment was not being able to book dinner on the day of our arrival, because the restaurant was so booked up! ##### Blanca ### 4/10 Poor #### bill, manchester Jun 7, 2014 Disliked: Staff & service #### poor! 1 hr 20 mins wait for a meal... arrived cold...sent back...microwaved and returned! Really poor service when busy. ##### bill ### 10/10 Excellent #### chocolate, plymouth Jun 4, 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort not enough parking ##### chocolate ### 10/10 Excellent #### K.Bates, Plymouth Jun 3, 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic service Overnight stay to watch a concert at LG Arena.Very impressed with the service i received.The meal deal including breakfast was fantastic value.They also provided a taxi service outside to get everyone to the gig.Would use this hotel again the next time im here to watch a concert.Keep up the good work!!!! ##### K.Bates ## Expedia's Latest Trends ### Hotels > [The Bailey's Hotel London Kensington](https://www.expedia.ca/London-Hotels-The-Baileys-Hotel-London.h523223.Hotel-Information) > > [The Royal Horseguards, London](https://www.expedia.ca/London-Hotels-The-Royal-Horseguards.h25926.Hotel-Information) > > [Copthorne Tara Hotel London Kensington](https://www.expedia.ca/London-Hotels-Copthorne-Tara-Hotel-London-Kensington.h26145.Hotel-Information) > > [The Ritz London](https://www.expedia.ca/London-Hotels-The-Ritz-London.h28146.Hotel-Information) > > [President Hotel](https://www.expedia.ca/London-Hotels-The-President-Hotel.h54995.Hotel-Information) > > [Park Plaza London Riverbank](https://www.expedia.ca/London-Hotels-Park-Plaza-London-Riverbank.h1183908.Hotel-Information) > > [Bedford Hotel](https://www.expedia.ca/London-Hotels-Bedford.h54993.Hotel-Information) > > [Park Plaza County Hall London](https://www.expedia.ca/London-Hotels-Park-Plaza-County-Hall-London.h1742184.Hotel-Information) > > [Hilton Garden Inn London Heathrow Terminal 2 and 3](https://www.expedia.ca/London-Hotels-Hilton-Garden-Inn-London-Heathrow-Terminal-2-And-3.h33088275.Hotel-Information) > > [The Savoy](https://www.expedia.ca/London-Hotels-The-Savoy.h27158.Hotel-Information) > > [The Clermont London, Charing Cross](https://www.expedia.ca/London-Hotels-The-Clermont-London.h5169.Hotel-Information) > > [The Clermont London, Victoria](https://www.expedia.ca/London-Hotels-The-Clermont-London.h10939.Hotel-Information) > > [Park Plaza London Westminster Bridge](https://www.expedia.ca/London-Hotels-Park-Plaza-Westminster-Bridge-London.h3113039.Hotel-Information) > > [The May Fair, A Radisson Collection Hotel, Mayfair London](https://www.expedia.ca/London-Hotels-The-May-Fair.h7606.Hotel-Information) > > [The Westminster London, Curio Collection by Hilton](https://www.expedia.ca/London-Hotels-The-Westminster-London.h914179.Hotel-Information) > > [The Landmark London](https://www.expedia.ca/London-Hotels-The-Landmark-London.h438653.Hotel-Information) > > [Strand Palace Hotel](https://www.expedia.ca/London-Hotels-The-Strand-Palace-Hotel.h179.Hotel-Information) > > [St Martins Lane London, a Morgans Originals hotel](https://www.expedia.ca/London-Hotels-St-Martins-Lane-London.h470865.Hotel-Information) > > [Sofitel London Heathrow](https://www.expedia.ca/London-Hotels-Sofitel-London-Heathrow.h1740977.Hotel-Information) > > [Royal National Hotel](https://www.expedia.ca/London-Hotels-The-Royal-National-Hotel.h55001.Hotel-Information) > > [Leonardo Royal Hotel London City - Tower of London](https://www.expedia.ca/London-Hotels-Leonardo-Royal-London-City-Tower-Hill.h530052.Hotel-Information) > > [Holiday Inn London - Kensington High St. by IHG](https://www.expedia.ca/London-Hotels-Holiday-Inn-London-Kensington-High-St.h9789.Hotel-Information) > > [Park Plaza Victoria London](https://www.expedia.ca/London-Hotels-Park-Plaza-Victoria-London.h801796.Hotel-Information) > > [Zedwell Piccadilly Circus](https://www.expedia.ca/London-Hotels-Zedwell-Piccadilly-Trocadero.h42297074.Hotel-Information) > > [Sea Containers London](https://www.expedia.ca/London-Hotels-Sea-Containers-London.h8466215.Hotel-Information) > > [citizenM Tower of London](https://www.expedia.ca/London-Hotels-CitizenM-Tower-Of-London.h14736047.Hotel-Information) > > [The Langham, London](https://www.expedia.ca/London-Hotels-The-Langham.h22099.Hotel-Information) > > [The Tower Hotel, by Thistle](https://www.expedia.ca/London-Hotels-The-Tower-Hotel.h2479.Hotel-Information) > > [Kimpton Fitzroy London by IHG](https://www.expedia.ca/London-Hotels-Kimpton-Fitzroy-London.h21514.Hotel-Information)