2 outdoor pools, cabanas (surcharge), pool umbrellas

Reviews of Golden Nugget Biloxi

4 out of 5
Golden Nugget Biloxi
151 Beach Blvd, Biloxi, MS

Reviews

7.8

Good

Rating 10 - Excellent. 965 out of 2171 reviews" "
Rating 8 - Good. 519 out of 2171 reviews" "
Rating 6 - Okay. 297 out of 2171 reviews" "
Rating 4 - Poor. 220 out of 2171 reviews" "
Rating 2 - Terrible. 170 out of 2171 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Johnnie

Liked: Cleanliness, staff & service, property conditions & facilities
The pool service was amazing.
Stayed 3 nights in May 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Property is clean. Staff are amazing
Stayed 2 nights in Feb 2024

10/10 Excellent

Rin Kalyan, Picayune

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to visit
Stayed 1 night in May 2024
Response from gnbx on May 23, 2024
Thank you so much for your golden five star review! We're happy to hear you enjoyed your recent visit and we look forward to seeing you again soon.

2/10 Terrible

RICHARD

Disliked: Cleanliness, property conditions & facilities
The place was A dump
Stayed 1 night in May 2024
Response from GNBX on May 23, 2024
Thank you so much for taking the time to share your review. We apologize for the negative experience that you and your friends had. We want you to know that this is not up to our standards and that your feedback is valuable and has been passed on to management so we can address and improve our overall guest experience in the future.

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was very nice, comfortable bed, quiet room. The electrical outlets didn’t work to well, they are very loose and it was difficult to charge electronic devices. Some employees around the casino are less than friendly. Overall, it was very nice and we had a good time.
Stayed 1 night in May 2024
Response from GNBX on May 23, 2024
Thank you so much for your golden five star review. We really appreciate your loyalty and positive feedback. We look forward to seeing you again soon.

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
cleaniness
Stayed 3 nights in May 2024

10/10 Excellent

Anitina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly people ,different choices of restarants
Stayed 2 nights in May 2024
Response from gnbx on May 21, 2024
Thank you for your golden five star review. We hope to keep exceeding your expectations and look forward to your return!

6/10 Okay

Samara Vaughn

Travelled with partner
Liked: Amenities, property conditions & facilities
No refrigerator or microwave in room. Smoking in the Casino was a bit much for me.
Stayed 4 nights in May 2024
Response from GNBX on May 21, 2024
Thank you for taking the time to write us a review. We're glad to hear you enjoyed your most recent visit in the hotel & casino. We value your comments and look forward to your next visit!

8/10 Good

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from GNBX on May 21, 2024
Thank you for taking the time to write us a review. We're glad to hear you enjoyed your most recent visit in the hotel & casino. We value your comments and look forward to your next visit!

10/10 Excellent

Sahara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe environment
Stayed 1 night in Feb 2024
Response from GNBX on May 19, 2024
Thank you so much for your golden five star review. We really appreciate your loyalty and positive feedback. We look forward to seeing you again soon.

10/10 Excellent

Martha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2024
Response from GNBX on May 19, 2024
Thank you so much for your golden five star review. We really appreciate your loyalty and positive feedback. We look forward to seeing you again soon.

6/10 Okay

Krystal

Travelled with family
So lets talk about it. I rented a Cabana weeks ago before my arrival on May 10th, checked in to my Cabana at 11:50am. Signed my documents assigned and told I had D only to come back after leaving to go eat lunch and found out my Cabana was given away to some other folks. The worker proceeds to tell me i would have to move to another Cabana because its occupied. No sir i think not. It wasn't until i made a big deal about it that they told they other folks they had to move out. Secondly, i was told the TV in the Cabana was broken. For $350 EVERYTHING in that bih should be working. They also seemed unbothered with trying to fix or replace it. If i come back I won't ever rent a Cabana again its a waste of money. It was hotter in their than sitting in the sun by the pool. The Cabanas need mist fan. The property needs an upgrade as well. The female bathroom was full of knats. It was disgusting.
Stayed 2 nights in May 2024
Response from gnbx on May 17, 2024
Thank you so much for taking the time to share your review. We apologize for the negative experience that you had. We want you to know that this is not up to our standards and that your feedback is valuable and has been passed on to management so we can address and improve our overall guest experience in the future.

8/10 Good

Lauren

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel.
Stayed 2 nights in Apr 2024
Response from Lori Noble on May 16, 2024
Thank you for taking the time to write us a review. We're glad to hear you enjoyed your most recent visit in the hotel & casino. We value your comments and look forward to your next visit!

10/10 Excellent

Greysy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in May 2024
Response from Lori Noble on May 16, 2024
Thank you for your golden five star review. We hope to keep exceeding your expectations and look forward to your return!

6/10 Okay

Thomas, gulf breeze

Disliked: Property conditions & facilities
Room furniture was worn out. Shower was very small, no soap and the shower head could not be adjusted. The bed was very nice and comfortable though.
Stayed 1 night in May 2024
Response from Lori Noble on May 16, 2024
Thank you for taking the time to write us a review. We apologize that the level of service we strive to maintain has not been met. Your comments are valuable and have been forwarded to the appropriate department. We hope that you choose to visit again.

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from gnbx on May 15, 2024
Thank you so much for your golden five star review! We're happy to hear you enjoyed your recent visit and we look forward to seeing you again soon.

10/10 Excellent

Brian, Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Lori Noble on May 15, 2024
Thank you for your golden five star review. We hope to keep exceeding your expectations and look forward to your return!

4/10 Poor

Bethany, Rush City

Travelled with partner
Disliked: Cleanliness, staff & service
Customer Service was not good, room safe and phone did not work. Safe was fixed but not the phone. No housekeeping in a 4 night stay. Slow Service at restaurants some of the servers were nice and others showed little work ethics. Pool was dirty and hours of the pool were horrible. Would not go back.
Stayed 4 nights in May 2024
Response from Lori Noble on May 16, 2024
Thank you for taking the time to write us a review. We apologize that the level of service we strive to maintain was not met during your visit. Your comments are valuable and have been forwarded to the appropriate department. We hope to see you again.

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people.
Stayed 2 nights in Mar 2024
Response from Lori Noble on May 12, 2024
Thank you so much for your golden five star review. We really appreciate your positive feedback. We look forward to seeing you again soon.

10/10 Excellent

Jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Apr 2024
Response from Lori Noble on May 11, 2024
Thank you for your golden five star review. We hope to keep exceeding your expectations and look forward to your return!

6/10 Okay

LaToyia

Business traveller
There was long hair on and in the shower, the floors was not clean, the pillow cases were too small on some of the pillows and the pillows were stained badly underneath the pillow case, I had to pay for a fridge and had to unplug it because it was making a strange noise.
Stayed 1 night in May 2024
Response from gnbx on May 8, 2024
Thank you for taking the time to write us a review. We apologize that the level of service we strive to maintain was not met during your visit. Your comments are valuable and have been forwarded to the appropriate department. We hope to see you again.

8/10 Good

katilyn

Stayed 3 nights in May 2024
Response from Lori Noble on May 9, 2024
Thank you for taking the time to write us a review. We're glad to hear you enjoyed your most recent visit in the hotel & casino. We value your comments and look forward to your next visit!

6/10 Okay

Roseann

Travelled with partner
Liked: Cleanliness
We liked the pool..but the crazy way of parking in garages and trying to find an elevator to finding that elevator only goes to second floor is nutz..especially being handicapped. Then you have to now find the hotel elevator to get to your room BUT not before searching for registration! Very confusing!
Stayed 1 night in May 2024
Response from gnbx on May 8, 2024
Thank you for taking the time to write us a review. We apologize that the level of service we strive to maintain was not met during your visit. Your comments are valuable and have been forwarded to the appropriate department. We hope to see you again.

10/10 Excellent

Cassidy

Business traveller
Liked: Amenities
My favorite place to stay
Stayed 1 night in Apr 2024
Response from Lori Noble on May 4, 2024
Thank you for your golden five star review. We hope to keep exceeding your expectations and look forward to your return!

6/10 Okay

Roberto

Travelled with family
Did not like the fact that there was no room cleaning and had to call and ask for towels as well as other bathroom necessities.
Stayed 4 nights in Apr 2024
Response from gnbx on May 3, 2024
Thank you so much for taking the time to write us a review. We are glad to hear you enjoyed your overall experience during your recent visit. We hope to exceed your expectations during your next visit.

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 2 nights in Mar 2024
Response from GNBX on May 3, 2024
Thank you so much for your golden five star review. We really appreciate your loyalty and positive feedback. We look forward to seeing you again soon.

8/10 Good

Cristian

Stayed 1 night in Apr 2024
Response from GNBX on May 22, 2024
Thank you for taking the time to write us a review. We're glad to hear you enjoyed your most recent visit in the hotel & casino. We value your comments and look forward to your next visit!

10/10 Excellent

Skyy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Plenty of parking, places to get food and staff was nice.
Stayed 2 nights in Jan 2024
Response from gnbx on May 1, 2024
Thank you for taking the time to write us a review. We're glad to hear you enjoyed your most recent visit in the hotel & casino. We value your comments and look forward to your next visit!

6/10 Okay

Sharda

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Overall we had the executive suite and it was a complete lack luster. The bed was hard, there was no microwave, no snack options, and house keeping was non existent. We had to wait for 1 hour to get fresh towels and the room was never cleaned. For the price we weren’t given a luxury experience. I’d expected better. Also we were not given any VIP status perks as stated. When I asked they said it’s discretionary and only have late check out. No food comps or credits.
Stayed 2 nights in Apr 2024
Response from Lori Noble on Apr 29, 2024
Thank you for taking the time to write us a review. We apologize that the level of service we strive to maintain has not been met. Your comments are valuable and have been forwarded to the appropriate department. We hope that you choose to visit again.

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time! Golden Nugget never disappoints. We have been to the Las Vegas Golden Nugget as well both are top notch!
Stayed 2 nights in Apr 2024
Response from Lori Noble on Apr 28, 2024
Thank you so much for your golden five star review. We really appreciate your loyalty and positive feedback. We look forward to seeing you again soon.

6/10 Okay

Patty

Travelled with family
Disliked: Staff & service
Casino area and restaurants were nice. However, we did not receive any clean towels or room cleaning service during our stay.
Stayed 3 nights in Apr 2024
Response from gnbx on Apr 26, 2024
Thank you for taking the time to write us a review. We apologize that the level of service we strive to maintain was not met during your visit. Your comments are valuable and have been forwarded to the appropriate department. We hope to see you again.

8/10 Good

Kennesha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an nice place to stay
Stayed 2 nights in Apr 2024
Response from GNBX on Apr 24, 2024
Thank you for taking the time to write us a review. We are pleased that you enjoyed the comfort of the room and location. We apologize that the level of service we strive to maintain has not been met. Your comments are valuable and have been forwarded to the appropriate department.

8/10 Good

Ryan

Travelled with partner
I liked the pool and outside area.
Stayed 2 nights in Apr 2024
Response from gnbx on Apr 23, 2024
Thank you for taking the time to write us a review. We're glad to hear you enjoyed your most recent visit in the hotel & casino. We value your comments and look forward to your next visit!

6/10 Okay

John

Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
It was laid out crazy....if you park in the garage, you have to drag your belongings all the way through the entire casino and up the escaladers. The room doors slam shut. in the middle of the night, I heard many doors being closed
Stayed 2 nights in Apr 2024
Response from gnbx on Apr 23, 2024
Thank you for taking the time to write us a review. We apologize that the level of service we strive to maintain was not met during your visit. Your comments are valuable and have been forwarded to the appropriate department. We hope to see you again.

8/10 Good

Jim and Nancee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little bit older hotel but still nice. Staff was friendly.
Stayed 1 night in Mar 2024
Response from Lori Noble on Apr 21, 2024
Thank you for taking the time to write us a review. We're glad to hear you enjoyed your most recent visit in the hotel & casino. We value your comments and look forward to your next visit!

10/10 Excellent

jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2024
Response from Lori Noble on Apr 21, 2024
Thank you for your golden five star review. We hope to keep exceeding your expectations and look forward to your return!

6/10 Okay

Laurie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Lori Noble on Apr 21, 2024
Thank you for taking the time to write us a review. We hope to see you again.

4/10 Poor

Jonathan

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
All the ice machines was down no refrigerator in the room no microwave and the room you have to show ID every time you go to your room from the casino side but that’s the bigger parking lot side
Stayed 2 nights in Apr 2024
Response from gnbx on Apr 19, 2024
Thank you for taking the time to write us a review. We apologize that the level of service we strive to maintain was not met during your visit. Your comments are valuable and have been forwarded to the appropriate department. We hope to see you again.

8/10 Good

Valerie, Aurora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the property. It was close to a marina and local restaurants
Stayed 4 nights in Apr 2024
Response from Lori Noble on Apr 19, 2024
Thank you for taking the time to write us a review. We're glad to hear you enjoyed your most recent visit in the hotel & casino. We value your comments and look forward to your next visit!

10/10 Excellent

Patricia

Liked: Cleanliness
Very nice
Stayed 1 night in Apr 2024
Response from gnbx on May 1, 2024
Thank you for taking the time to write us a review. We're glad to hear you enjoyed your most recent visit in the hotel & casino. We value your comments and look forward to your next visit!

10/10 Excellent

Michelle, Franklinton

Stayed 1 night in Apr 2024
Response from Lori Noble on May 9, 2024
Thank you for your golden five star review. We hope to keep exceeding your expectations and look forward to your return!

8/10 Good

adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked front desk staff Liked restaurants
Stayed 1 night in Apr 2024
Response from gnbx on Apr 18, 2024
Thank you for taking the time to write us a review. We're glad to hear you enjoyed your most recent visit in the hotel & casino. We value your comments and look forward to your next visit!

4/10 Poor

Olivia

Stayed 1 night in Feb 2024
Response from gnbx on May 8, 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Candi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
There is very limited parking for hotel guest. The parking is very tight. Also looks like a construction zone. The garage for the gambling side was nice and that’s what is needed for people staying. It was hard to get to room since you have to take two elevators one that goes to the casino floor and walk down a long hallway to elevators for rooms. Very inconvenient considering you have a lot luggage and other stuff with you.
Stayed 1 night in Apr 2024
Response from GNBX on Apr 17, 2024
Thank you for taking the time to write us a review. We apologize that the level of service we strive to maintain was not met during your visit. Your comments are valuable and have been forwarded to the appropriate department. We hope to see you again.

10/10 Excellent

Derrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine
Stayed 2 nights in Apr 2024
Response from gnbx on Apr 16, 2024
Thank you so much for your golden five star review! We're happy to hear you enjoyed your recent visit and we look forward to seeing you again soon.

10/10 Excellent

Thomas, Santa Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice casino, nice people.
Stayed 1 night in Apr 2024
Response from gnbx on Apr 16, 2024
Thank you so much for your golden five star review! We're happy to hear you enjoyed your recent visit and we look forward to seeing you again soon.

6/10 Okay

Debra

Liked: Cleanliness
Disliked: Amenities
No microwave in the room. Ice Machine did not work properly Room was not cleaned after 4th day
Stayed 7 nights in Apr 2024

8/10 Good

george

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from GNBX on Apr 14, 2024
Thank you for taking the time to write us a review. We apologize that the level of service we strive to maintain was not met during your visit. Your comments are valuable and have been forwarded to the appropriate department. We hope to see you again.

10/10 Excellent

Aonzo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was close by! I love it!
Stayed 2 nights in Apr 2024
Response from Lori Noble on Apr 11, 2024
Thank you so much for your golden five star review! We're happy to hear you enjoyed your recent visit and we look forward to seeing you again soon.

8/10 Good

Drew

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 1 night in Apr 2024
Response from Lori Noble on Apr 11, 2024
Thank you for taking the time to write us a review. We are glad to hear you enjoyed your overall experience during your recent visit. We hope to see you again soon.